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    pfSense 23.01 TAC Subscription expired

    Scheduled Pinned Locked Moved General pfSense Questions
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    • R
      revolt112 @stephenw10
      last edited by

      @stephenw10 you solved my problem... Hope you will find an automated solution for this issue

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Me too! ๐Ÿ˜‰

        Our guys are working on it now.

        1 Reply Last reply Reply Quote 0
        • H
          hbastasic
          last edited by

          Hi,

          having the exact same issue as @revolt112, and additionally i upgraded to pfs+ tac, so got a new subscription but can't get it pasted into the token field.

          So @stephenw10 should i wait for a official patch or can you help otherwise?

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Send me your NDI in chat and I can look into it.

            H 1 Reply Last reply Reply Quote 0
            • H
              hbastasic @stephenw10
              last edited by

              @stephenw10
              and a public expression of gratitude...๐Ÿ‘ ๐Ÿ˜Œ

              1 Reply Last reply Reply Quote 3
              • iulianteodorI
                iulianteodor
                last edited by iulianteodor

                Hi,

                I have the exact same problem as the users above. How can it be solved?
                Your TAC Subscription expired on 2023-02-17 15:24:46+00:00. Please renew your TAC Subscription or purchase a pfSense+ subscription by visiting the Netgate store.

                1 Reply Last reply Reply Quote 0
                • T
                  tman222
                  last edited by tman222

                  Hi @stephenw10 - same issue here. Both systems that were upgraded from 22.05 to 23.01 last week now show this message that the TAC subscription expired on 2/18.

                  EDIT: Not sure if it's related, but I'm also unable to update any packages - it's claiming the packages can't be found.

                  johnpozJ 1 Reply Last reply Reply Quote 0
                  • johnpozJ
                    johnpoz LAYER 8 Global Moderator @tman222
                    last edited by

                    @tman222 said in pfSense 23.01 TAC Subscription expired:

                    it's claiming the packages can't be found.

                    I ran into this with the pfblocker _2 upgrade and the systems patches updates - but just clicked on do it again and then they were found.

                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                    If you get confused: Listen to the Music Play
                    Please don't Chat/PM me for help, unless mod related
                    SG-4860 24.11 | Lab VMs 2.8, 24.11

                    T 1 Reply Last reply Reply Quote 0
                    • T
                      tman222 @johnpoz
                      last edited by

                      @johnpoz said in pfSense 23.01 TAC Subscription expired:

                      @tman222 said in pfSense 23.01 TAC Subscription expired:

                      it's claiming the packages can't be found.

                      I ran into this with the pfblocker _2 upgrade and the systems patches updates - but just clicked on do it again and then they were found.

                      Thanks @johnpoz - after the 4th or 5th try it finally succeeded. Wonder if there is maybe a bad server in the rotation?

                      Still seeing the issue with expired TAC subscription though - only repository I can see and select is Latest Stable version.

                      R 1 Reply Last reply Reply Quote 0
                      • S
                        safetynet
                        last edited by

                        Exact same issue here. This is for my home instance which was upgraded from CE to Plus last year and then up to 23.01 yesterday. Since then I can't get a response from the upgrade dialogue or any results from the package manager search.

                        @stephenw10 if I send you (or indeed anyone else) my NDI can you unblock me on your end ?

                        stephenw10S 1 Reply Last reply Reply Quote 0
                        • R
                          revolt112 @tman222
                          last edited by

                          @tman222 for me i always get following message:

                          Upgrading pfSense-pkg-System_Patches...
                          Updating pfSense-core repository catalogue...
                          pfSense-core repository is up to date.
                          Updating pfSense repository catalogue...
                          pfSense repository is up to date.
                          All repositories are up to date.
                          The following 1 package(s) will be affected (of 0 checked):

                          Installed packages to be UPGRADED:
                          pfSense-pkg-System_Patches: 2.0_7 -> 2.1 [pfSense]

                          Number of packages to be upgraded: 1

                          36 KiB to be downloaded.
                          pkg-static: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/All/pfSense-pkg-System_Patches-2.1.pkg: Not Found
                          Fehlgeschlagen

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator @safetynet
                            last edited by

                            @safetynet said in pfSense 23.01 TAC Subscription expired:

                            @stephenw10 if I send you (or indeed anyone else) my NDI can you unblock me on your end ?

                            I can certainly check it.

                            1 Reply Last reply Reply Quote 0
                            • S
                              son1c
                              last edited by

                              @stephenw10

                              I have the same issue here on my APU board.
                              Can I send you my Netgate ID or is it better to wait for a fix on the backed?

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                I can probably reset it for you now if you need to re-register.

                                S 1 Reply Last reply Reply Quote 0
                                • S
                                  son1c @stephenw10
                                  last edited by

                                  @stephenw10

                                  Yes, that would be great

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Sent it to me via chat and I'll check.

                                    1 Reply Last reply Reply Quote 0
                                    • v1k0d3nV
                                      v1k0d3n
                                      last edited by

                                      Seeing the same issue as well. Is there a fix for this yet?

                                      v1k0d3nV 1 Reply Last reply Reply Quote 0
                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        If you send me your NDI in chat I can check it.

                                        S 1 Reply Last reply Reply Quote 0
                                        • S
                                          System_5 @stephenw10
                                          last edited by

                                          @stephenw10

                                          Good day

                                          I have the same issue after upgrading to 23.01. Hope that there is a fix for it.
                                          Thanks.

                                          1 Reply Last reply Reply Quote 0
                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            It should all be automatic but for now I can reset it to allow you re-register if you send me your NDI in chat.

                                            S 1 Reply Last reply Reply Quote 1
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