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Tailscale service won't start, after upgrading to 23.01 on SG-3100

Tailscale
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  • W
    wavesound @rcoleman-netgate
    last edited by wavesound Mar 2, 2023, 7:59 AM Mar 2, 2023, 7:53 AM

    @rcoleman-netgate said in Tailscale service won't start, after upgrading to 23.01 on SG-3100:

    @j_belmans Flooding TAC with tickets does less than you think it might.

    Adding your experiences to the redmine will be seen by our engineers, like JimP, and that's where things happen.

    https://redmine.pfsense.org/issues/13963

    @rcoleman-netgate That is not the correct Redmine issue. https://redmine.pfsense.org/projects/pfsense/activity?from=2023-02-27

    No ticket currently exists and one should be added to Redmine for the pfSense package here: https://redmine.pfsense.org/projects/pfsense-packages/

    @j_belmans (or anyone else in this thread): Have you heard back on your ticket, are they going to create a bug in Redmine or should we do it separately. I can't provide diagnostics since I NEED Tailscale running on my SG-3100 appliance.

    W 1 Reply Last reply Mar 2, 2023, 8:03 PM Reply Quote 1
    • W
      wavesound @wavesound
      last edited by Mar 2, 2023, 8:03 PM

      Meant to post this link instead above: https://redmine.pfsense.org/issues/13963#note-8

      1 Reply Last reply Reply Quote 0
      • W
        wavesound @rcoleman-netgate
        last edited by wavesound Mar 3, 2023, 7:56 AM Mar 3, 2023, 7:55 AM

        @rcoleman-netgate I created the following issue. If others could add their feedback and log output, it would be much appreciated! https://redmine.pfsense.org/issues/14064

        S 1 Reply Last reply Mar 3, 2023, 1:18 PM Reply Quote 1
        • S
          sabennett @wavesound
          last edited by Mar 3, 2023, 1:18 PM

          @wavesound
          Done

          C 1 Reply Last reply Mar 3, 2023, 2:45 PM Reply Quote 0
          • C
            cmcdonald Netgate Developer @sabennett
            last edited by Mar 3, 2023, 2:45 PM

            I've narrowed down the root cause, working on a fix now.

            Need help fast? https://www.netgate.com/support

            S 1 Reply Last reply Mar 3, 2023, 4:51 PM Reply Quote 1
            • C
              cmcdonald Netgate Developer
              last edited by Mar 3, 2023, 3:37 PM

              Fixed and pushed to snapshots and 23.01. Look for Tailscale 0.1.2 in the package manager soon

              Need help fast? https://www.netgate.com/support

              J 1 Reply Last reply Mar 3, 2023, 3:43 PM Reply Quote 5
              • J
                j_belmans @cmcdonald
                last edited by Mar 3, 2023, 3:43 PM

                @cmcdonald Many thanks!

                1 Reply Last reply Reply Quote 0
                • S
                  sabennett @cmcdonald
                  last edited by Mar 3, 2023, 4:51 PM

                  @cmcdonald Thanks!
                  Great video's you've posted as well, Thanks for those too.

                  C 1 Reply Last reply Mar 3, 2023, 5:51 PM Reply Quote 1
                  • C
                    cmcdonald Netgate Developer @sabennett
                    last edited by cmcdonald Mar 3, 2023, 5:51 PM Mar 3, 2023, 5:51 PM

                    We are working another issue that is presently blocking 23.01 package updates from being published publicly. I have attached the updated Tailscale package here for testing.: https://redmine.pfsense.org/attachments/4767

                    install with pkg add -f pfSense-pkg-Tailscale-0.1.2.pkg

                    Need help fast? https://www.netgate.com/support

                    S M 2 Replies Last reply Mar 6, 2023, 10:25 AM Reply Quote 1
                    • M
                      mt835
                      last edited by Mar 3, 2023, 6:39 PM

                      I did install this package on 23.01 on my SG-3100, and it appears to have resolved the issue for me. Rebooted as well. Tailscale is running fine. Thanks

                      C 1 Reply Last reply Mar 3, 2023, 7:02 PM Reply Quote 1
                      • C
                        cmcdonald Netgate Developer @mt835
                        last edited by Mar 3, 2023, 7:02 PM

                        @mt835 Thanks for the feedback!

                        Need help fast? https://www.netgate.com/support

                        1 Reply Last reply Reply Quote 0
                        • M
                          mt835
                          last edited by Mar 4, 2023, 2:04 AM

                          No problem. Thanks for your efforts. If something changes I’ll post it.

                          1 Reply Last reply Reply Quote 0
                          • S
                            sabennett @cmcdonald
                            last edited by sabennett Mar 6, 2023, 4:27 PM Mar 6, 2023, 10:25 AM

                            @cmcdonald

                            I forgot to uninstall the previous version of tailscale before installing this package.

                            The install seemed to go ok:
                            Installing pfSense-pkg-Tailscale-0.1.2...
                            package pfSense-pkg-Tailscale is already installed, forced install
                            Extracting pfSense-pkg-Tailscale-0.1.2: 100%
                            Saving updated package information...
                            overwrite!
                            Loading package configuration... done.
                            Configuring package components...
                            Loading package instructions...
                            Custom commands...
                            Executing custom_php_install_command()...
                            Creating Tailscale interface group... done.
                            done.
                            Executing custom_php_resync_config_command()...done.
                            Menu items... done.
                            Services... done.
                            Writing configuration... done.

                            Unfortunately Tailscale still fails to start:
                            Mar 6 05:15:29 php-fpm 364 /pkg_edit.php: The command '/usr/sbin/sysrc -c -f /usr/local/etc/rc.conf.d/tailscaled tailscaled_enable="YES" tailscaled_exitnode_enable="NO" tailscaled_port="41641" tailscaled_syslog_output_enable="YES" tailscaled_syslog_output_facility="daemon" tailscaled_syslog_output_priority="warning"' returned exit code '1', the output was ''

                            As well, I no longer see Tailscale in my package list.
                            I've tried manually uninstalling Tailscale using:
                            pkg delete pfSense-pkg-Tailscale-0.1.2.pkg

                            Which fails:
                            Updating database digests format: 100%
                            No packages matched for pattern 'pfSense-pkg-Tailscale-0.1.2.pkg'

                            Checking integrity... done (0 conflicting)
                            1 packages requested for removal: 0 locked, 1 missing

                            That said using pkg info I can see pfSense-pkg-Tailscale-0.1.2.pkg and package tailscale-1.36.0

                            Any recommendations before I make things worse.
                            :)

                            W 1 Reply Last reply Mar 6, 2023, 3:50 PM Reply Quote 0
                            • W
                              wavesound @sabennett
                              last edited by Mar 6, 2023, 3:50 PM

                              @sabennett

                              Same thing happened to me. It came up after a reboot.

                              S 1 Reply Last reply Mar 6, 2023, 3:52 PM Reply Quote 0
                              • S
                                sabennett @wavesound
                                last edited by sabennett Mar 6, 2023, 4:22 PM Mar 6, 2023, 3:52 PM

                                @wavesound

                                Thanks.
                                I'll try another reboot then ...
                                Fingers crossed.

                                Unfortunately no luck with the reboot

                                M 1 Reply Last reply Mar 6, 2023, 8:28 PM Reply Quote 0
                                • M
                                  mmrk @cmcdonald
                                  last edited by mmrk Mar 6, 2023, 8:26 PM Mar 6, 2023, 8:25 PM

                                  @cmcdonald

                                  I was able to install the https://redmine.pfsense.org/attachments/4767 with pkg add -f /tmp/pfSense-pkg-Tailscale-0.1.2.pkg that you posted. Got it working after a quick reboot. Thanks you for releasing that early for us, much appreciated.

                                  1 Reply Last reply Reply Quote 0
                                  • M
                                    mmrk @sabennett
                                    last edited by Mar 6, 2023, 8:28 PM

                                    @sabennett I had to refresh the tailscale status tab in pfsense in order for it to click.

                                    1 Reply Last reply Reply Quote 0
                                    • B
                                      bakhtiarkamal
                                      last edited by Mar 18, 2023, 10:04 PM

                                      Same issue - using Tailscale 0.1.2 and dependency 1.36.0 with Netgate 3100 on v23.01 - tried to install/re-install w/ reboot but cannot seem to get the service started.

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                                      W 1 Reply Last reply Mar 18, 2023, 10:35 PM Reply Quote 0
                                      • W
                                        wavesound @bakhtiarkamal
                                        last edited by wavesound Mar 18, 2023, 10:36 PM Mar 18, 2023, 10:35 PM

                                        @bakhtiarkamal

                                        Did you reboot after installing the new package? I had to reboot.

                                        Did you also install the separate patch mentioned here? https://redmine.pfsense.org/issues/13963#note-5

                                        B S 2 Replies Last reply Mar 19, 2023, 1:08 AM Reply Quote 0
                                        • B
                                          bakhtiarkamal @wavesound
                                          last edited by Mar 19, 2023, 1:08 AM

                                          @wavesound said in Tailscale service won't start, after upgrading to 23.01 on SG-3100:

                                          https://redmine.pfsense.org/issues/13963#note-5

                                          Thanks @wavesound ! I didn't apply the patch - working now with patch applied and rebooted.

                                          1 Reply Last reply Reply Quote 0
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