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    SG 1100 unable to check for updates

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • A
      andykauffman23 @andykauffman23
      last edited by

      This post is deleted!
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      • morgensternM
        morgenstern
        last edited by

        Capture.JPG

        Did a manual update on one of my SG-1100 devices yesterday. All's gone well but did not attempt the auto-restore of settings using the .xml file on the boot partition. Instead I just did the old fashioned restore via the web interface.

        The only thing that got me panicking was that the site 2 site OpenVPN link did not work straight away. I restarted the service on the server side (SG-1100 being a client) and it started working again.

        My main hope with the device running ZFS is that it won't get corrupted if there's a powercut in the little home office where the SG-1100 is based. It's happened quite a few times before sadly.

        morgensternM 1 Reply Last reply Reply Quote 1
        • morgensternM
          morgenstern @morgenstern
          last edited by

          @morgenstern

          And I also have a first SG-1100 upgraded to 23.01 remotely this afternoon! All running fine and smooth like.

          1 Reply Last reply Reply Quote 2
          • K
            kejianshi
            last edited by

            Its still broke for me, but I can see that they tried. I'll wait a bit for them to sort this out. It did attempt to update but said there is not enough space on the partition. Its an absolutely vanilla install with no packages installed except openvpn. If it failed for me, its going to fail for most I'd imagine.

            S 1 Reply Last reply Reply Quote 0
            • S
              SteveITS Galactic Empire @kejianshi
              last edited by

              @kejianshi said in SG 1100 unable to check for updates:

              not enough space on the partition

              You presumably have the small EFI partition, and will need to reinstall.

              https://forum.netgate.com/topic/178049/pfsense-plus-23-01-updates-on-the-1100-and-2100-systems/2

              Whether it can succeed or will fail is a matter of "how long ago it was made." The change made is to gracefully refuse to upgrade, rather than to end up with an unbootable router.

              Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
              When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
              Upvote 👍 helpful posts!

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              • K
                kejianshi
                last edited by

                The entire point of buying netgate hardware is so things just work.
                I'll have it fixed eventually but I can't recommend the arm hardware anymore.

                A R 2 Replies Last reply Reply Quote 0
                • A
                  andykauffman23 @kejianshi
                  last edited by

                  @kejianshi I have the arm hardware and it worked for me. I did have to submit a ticket and get the download and go that route but the people here have enough experience here to hopefully walk you through anything you encounter. Just don’t lose hope.

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                  • S
                    stephen.betts
                    last edited by

                    I did experience high Ram usage, it was around 90% the following day so have applied the recommendations in this post as mentioned above. it is now stable in the mid 20% range

                    A 1 Reply Last reply Reply Quote 2
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by stephenw10

                      Yes, anything that was originally installed before 21.02.2 will be unable to upgrade intentionally. The EFI partition created at that time is too small for the current EFI loader version. But that doesn't mean it cannot run 23.01 just that it will need to be re-installed.

                      Steve

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                      • R
                        rcoleman-netgate Netgate @kejianshi
                        last edited by

                        @kejianshi said in SG 1100 unable to check for updates:

                        The entire point of buying netgate hardware is so things just work.

                        And sometimes things change over time and what worked in 2019 does not work in 2023 and you need to grow and expand your storage to accommodate running the newer software.

                        Ryan
                        Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                        Requesting firmware for your Netgate device? https://go.netgate.com
                        Switching: Mikrotik, Netgear, Extreme
                        Wireless: Aruba, Ubiquiti

                        1 Reply Last reply Reply Quote 1
                        • A
                          andykauffman23 @stephen.betts
                          last edited by

                          @stephen-betts I’m going to have to get in there today and check out my RAM usage. Thanks for the reference to correct if needed.

                          S 1 Reply Last reply Reply Quote 0
                          • S
                            stephen.betts @andykauffman23
                            last edited by

                            @andykauffman23 it was actually @bigsy who referenced a post by @jimp

                            My two systems seem to be hovering at a reasonable 25 % memory usage

                            morgensternM A 2 Replies Last reply Reply Quote 1
                            • morgensternM
                              morgenstern @stephen.betts
                              last edited by

                              @stephen-betts

                              I have three updated systems hovering on 85% to 87%. All running a site 2 site OpenVPN link

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                              • morgensternM
                                morgenstern @bigsy
                                last edited by morgenstern

                                @bigsy I must admit I'm not sure what to do with this guide. I got as far as installing the system patches package but I do not know where to "create the entries"?

                                Also what is the ideal amount of memory to set for the ZFS tunable?

                                B 1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  In the new system patches package the recommended patches for 23.01 are included by default so you can just apply them and reboot.

                                  There is no ideal amount for ZFS ARC. Unused RAM is wasted. It's only a problem if the available RAM is actually exhausted by processes starting and using it before ARC can give it up. So if you don't see it go to 100% you may not need to set anything there.
                                  I would try the system patches first and see what the usage looks like after rebooting.

                                  Steve

                                  morgensternM 1 Reply Last reply Reply Quote 0
                                  • B
                                    bigsy @morgenstern
                                    last edited by

                                    @morgenstern System Patches was updated to v2.2 in the last day or so - you should now see those entries alongside the other recommended patches for 23.01.

                                    1 Reply Last reply Reply Quote 1
                                    • morgensternM
                                      morgenstern @stephenw10
                                      last edited by

                                      @stephenw10

                                      So I just install the package and reboot?

                                      B 1 Reply Last reply Reply Quote 0
                                      • B
                                        bigsy @morgenstern
                                        last edited by

                                        @morgenstern Install/update the package (System Patches), apply the recommended patches, reboot.

                                        morgensternM 1 Reply Last reply Reply Quote 2
                                        • morgensternM
                                          morgenstern @bigsy
                                          last edited by

                                          @bigsy Ah, got it! Haven't noticed the "Patches" menu under System.

                                          B 1 Reply Last reply Reply Quote 0
                                          • B
                                            bigsy @morgenstern
                                            last edited by

                                            @morgenstern Full instructions for System Patches. 😁

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