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    SG 1100 unable to check for updates

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • R
      rcoleman-netgate Netgate @kejianshi
      last edited by

      @kejianshi said in SG 1100 unable to check for updates:

      The entire point of buying netgate hardware is so things just work.

      And sometimes things change over time and what worked in 2019 does not work in 2023 and you need to grow and expand your storage to accommodate running the newer software.

      Ryan
      Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
      Requesting firmware for your Netgate device? https://go.netgate.com
      Switching: Mikrotik, Netgear, Extreme
      Wireless: Aruba, Ubiquiti

      1 Reply Last reply Reply Quote 1
      • A
        andykauffman23 @stephen.betts
        last edited by

        @stephen-betts I’m going to have to get in there today and check out my RAM usage. Thanks for the reference to correct if needed.

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        • S
          stephen.betts @andykauffman23
          last edited by

          @andykauffman23 it was actually @bigsy who referenced a post by @jimp

          My two systems seem to be hovering at a reasonable 25 % memory usage

          morgensternM A 2 Replies Last reply Reply Quote 1
          • morgensternM
            morgenstern @stephen.betts
            last edited by

            @stephen-betts

            I have three updated systems hovering on 85% to 87%. All running a site 2 site OpenVPN link

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            • morgensternM
              morgenstern @bigsy
              last edited by morgenstern

              @bigsy I must admit I'm not sure what to do with this guide. I got as far as installing the system patches package but I do not know where to "create the entries"?

              Also what is the ideal amount of memory to set for the ZFS tunable?

              B 1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                In the new system patches package the recommended patches for 23.01 are included by default so you can just apply them and reboot.

                There is no ideal amount for ZFS ARC. Unused RAM is wasted. It's only a problem if the available RAM is actually exhausted by processes starting and using it before ARC can give it up. So if you don't see it go to 100% you may not need to set anything there.
                I would try the system patches first and see what the usage looks like after rebooting.

                Steve

                morgensternM 1 Reply Last reply Reply Quote 0
                • B
                  bigsy @morgenstern
                  last edited by

                  @morgenstern System Patches was updated to v2.2 in the last day or so - you should now see those entries alongside the other recommended patches for 23.01.

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                  • morgensternM
                    morgenstern @stephenw10
                    last edited by

                    @stephenw10

                    So I just install the package and reboot?

                    B 1 Reply Last reply Reply Quote 0
                    • B
                      bigsy @morgenstern
                      last edited by

                      @morgenstern Install/update the package (System Patches), apply the recommended patches, reboot.

                      morgensternM 1 Reply Last reply Reply Quote 2
                      • morgensternM
                        morgenstern @bigsy
                        last edited by

                        @bigsy Ah, got it! Haven't noticed the "Patches" menu under System.

                        B 1 Reply Last reply Reply Quote 0
                        • B
                          bigsy @morgenstern
                          last edited by

                          @morgenstern Full instructions for System Patches. 😁

                          1 Reply Last reply Reply Quote 0
                          • A
                            andykauffman23 @stephen.betts
                            last edited by

                            @stephen-betts understood thanks

                            1 Reply Last reply Reply Quote 0
                            • C
                              cblancoz Rebel Alliance @SteveITS
                              last edited by

                              Hi @steveits

                              Do you know when System/Update will be available I have around 50 SG-1100 and is a pain in the ass to do the reinstall,

                              Thanks

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                              • S
                                SteveITS Galactic Empire @cblancoz
                                last edited by

                                @cblancoz 1100/2100 should see the 23.01 update now, as of a couple weeks ago give or take. If the EFI partition is too small the update will error out, and need a manual reinstall.

                                Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                                When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                                Upvote 👍 helpful posts!

                                C 1 Reply Last reply Reply Quote 1
                                • C
                                  cblancoz Rebel Alliance @SteveITS
                                  last edited by

                                  @steveits

                                  Thanks for your quick response, what do you think is happening if I am not receiving these updates?

                                  Thanks

                                  Screenshot 2023-04-12 at 8.55.05 AM.png Screenshot 2023-04-12 at 8.53.00 AM.png Screenshot 2023-04-12 at 8.50.11 AM.png

                                  S 1 Reply Last reply Reply Quote 0
                                  • S
                                    SteveITS Galactic Empire @cblancoz
                                    last edited by

                                    @cblancoz take a look at https://docs.netgate.com/pfsense/en/latest/troubleshooting/upgrades.html

                                    Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                                    When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                                    Upvote 👍 helpful posts!

                                    1 Reply Last reply Reply Quote 0
                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Yup you should be able to see that now.

                                      Try running pkg-static -d update at the command line and see what errors it returns.

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                                      • C
                                        cblancoz Rebel Alliance
                                        last edited by

                                        @SteveITS
                                        ok, after following some steps from https://docs.netgate.com/pfsense/en/latest/troubleshooting/upgrades.html
                                        I had no luck, I was getting authentication errors
                                        https://forum.netgate.com/topic/179065/packagesite-txz-authentication-error

                                        @stephenw10 doing this I got the same auth errors

                                        pkg-static -d

                                        And following these steps I got the update (IDK why, if someone can explain it)
                                        Turning off the automatic update check for Dashboard page.
                                        System --> Update --> Update Settings
                                        then checking below
                                        Dashboard check [checked it to disable] Disable the Dashboard auto-update check

                                        After that, I was able to upgrade without any issue

                                        Thanks

                                        G 1 Reply Last reply Reply Quote 0
                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          It's because making any change there, or just resaving it without any change, sets the update repo to the required setting. If you re-enable the dashboard update check it shouldn't change the ability to update again. And I would recommend you have that enabled so you see any updates.

                                          C 1 Reply Last reply Reply Quote 1
                                          • C
                                            cblancoz Rebel Alliance @stephenw10
                                            last edited by

                                            @stephenw10 said in SG 1100 unable to check for updates:

                                            It's because making any change there, or just resaving it without any change, sets the update repo to the required setting. If you re-enable the dashboard update check it shouldn't change the ability to update again. And I would recommend you have that enabled so you see any updates.

                                            Oh yes, I enabled to check the update,

                                            Thanks again

                                            1 Reply Last reply Reply Quote 1
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