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    SG 1100 unable to check for updates

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • K
      kejianshi
      last edited by

      Its still broke for me, but I can see that they tried. I'll wait a bit for them to sort this out. It did attempt to update but said there is not enough space on the partition. Its an absolutely vanilla install with no packages installed except openvpn. If it failed for me, its going to fail for most I'd imagine.

      S 1 Reply Last reply Reply Quote 0
      • S
        SteveITS Galactic Empire @kejianshi
        last edited by

        @kejianshi said in SG 1100 unable to check for updates:

        not enough space on the partition

        You presumably have the small EFI partition, and will need to reinstall.

        https://forum.netgate.com/topic/178049/pfsense-plus-23-01-updates-on-the-1100-and-2100-systems/2

        Whether it can succeed or will fail is a matter of "how long ago it was made." The change made is to gracefully refuse to upgrade, rather than to end up with an unbootable router.

        Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
        When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
        Upvote 👍 helpful posts!

        1 Reply Last reply Reply Quote 0
        • K
          kejianshi
          last edited by

          The entire point of buying netgate hardware is so things just work.
          I'll have it fixed eventually but I can't recommend the arm hardware anymore.

          A R 2 Replies Last reply Reply Quote 0
          • A
            andykauffman23 @kejianshi
            last edited by

            @kejianshi I have the arm hardware and it worked for me. I did have to submit a ticket and get the download and go that route but the people here have enough experience here to hopefully walk you through anything you encounter. Just don’t lose hope.

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            • S
              stephen.betts
              last edited by

              I did experience high Ram usage, it was around 90% the following day so have applied the recommendations in this post as mentioned above. it is now stable in the mid 20% range

              A 1 Reply Last reply Reply Quote 2
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by stephenw10

                Yes, anything that was originally installed before 21.02.2 will be unable to upgrade intentionally. The EFI partition created at that time is too small for the current EFI loader version. But that doesn't mean it cannot run 23.01 just that it will need to be re-installed.

                Steve

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                • R
                  rcoleman-netgate Netgate @kejianshi
                  last edited by

                  @kejianshi said in SG 1100 unable to check for updates:

                  The entire point of buying netgate hardware is so things just work.

                  And sometimes things change over time and what worked in 2019 does not work in 2023 and you need to grow and expand your storage to accommodate running the newer software.

                  Ryan
                  Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                  Requesting firmware for your Netgate device? https://go.netgate.com
                  Switching: Mikrotik, Netgear, Extreme
                  Wireless: Aruba, Ubiquiti

                  1 Reply Last reply Reply Quote 1
                  • A
                    andykauffman23 @stephen.betts
                    last edited by

                    @stephen-betts I’m going to have to get in there today and check out my RAM usage. Thanks for the reference to correct if needed.

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                    • S
                      stephen.betts @andykauffman23
                      last edited by

                      @andykauffman23 it was actually @bigsy who referenced a post by @jimp

                      My two systems seem to be hovering at a reasonable 25 % memory usage

                      morgensternM A 2 Replies Last reply Reply Quote 1
                      • morgensternM
                        morgenstern @stephen.betts
                        last edited by

                        @stephen-betts

                        I have three updated systems hovering on 85% to 87%. All running a site 2 site OpenVPN link

                        1 Reply Last reply Reply Quote 0
                        • morgensternM
                          morgenstern @bigsy
                          last edited by morgenstern

                          @bigsy I must admit I'm not sure what to do with this guide. I got as far as installing the system patches package but I do not know where to "create the entries"?

                          Also what is the ideal amount of memory to set for the ZFS tunable?

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            In the new system patches package the recommended patches for 23.01 are included by default so you can just apply them and reboot.

                            There is no ideal amount for ZFS ARC. Unused RAM is wasted. It's only a problem if the available RAM is actually exhausted by processes starting and using it before ARC can give it up. So if you don't see it go to 100% you may not need to set anything there.
                            I would try the system patches first and see what the usage looks like after rebooting.

                            Steve

                            morgensternM 1 Reply Last reply Reply Quote 0
                            • B
                              bigsy @morgenstern
                              last edited by

                              @morgenstern System Patches was updated to v2.2 in the last day or so - you should now see those entries alongside the other recommended patches for 23.01.

                              1 Reply Last reply Reply Quote 1
                              • morgensternM
                                morgenstern @stephenw10
                                last edited by

                                @stephenw10

                                So I just install the package and reboot?

                                B 1 Reply Last reply Reply Quote 0
                                • B
                                  bigsy @morgenstern
                                  last edited by

                                  @morgenstern Install/update the package (System Patches), apply the recommended patches, reboot.

                                  morgensternM 1 Reply Last reply Reply Quote 2
                                  • morgensternM
                                    morgenstern @bigsy
                                    last edited by

                                    @bigsy Ah, got it! Haven't noticed the "Patches" menu under System.

                                    B 1 Reply Last reply Reply Quote 0
                                    • B
                                      bigsy @morgenstern
                                      last edited by

                                      @morgenstern Full instructions for System Patches. 😁

                                      1 Reply Last reply Reply Quote 0
                                      • A
                                        andykauffman23 @stephen.betts
                                        last edited by

                                        @stephen-betts understood thanks

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                                        • C
                                          cblancoz Rebel Alliance @SteveITS
                                          last edited by

                                          Hi @steveits

                                          Do you know when System/Update will be available I have around 50 SG-1100 and is a pain in the ass to do the reinstall,

                                          Thanks

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                                          • S
                                            SteveITS Galactic Empire @cblancoz
                                            last edited by

                                            @cblancoz 1100/2100 should see the 23.01 update now, as of a couple weeks ago give or take. If the EFI partition is too small the update will error out, and need a manual reinstall.

                                            Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                                            When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                                            Upvote 👍 helpful posts!

                                            C 1 Reply Last reply Reply Quote 1
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