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    Cannot Connect to the Internet, Unknown Rule on System Logs

    Scheduled Pinned Locked Moved Routing and Multi WAN
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    • R
      Rob893 @SteveITS
      last edited by

      @steveits Ah thanks for the tip! As for pinging 8.8.8.8, I was able to do it if I connect my laptop to the ISP router. But if I connect it to the Pfsense router, I get request time outs

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        viragomann @Rob893
        last edited by

        @rob893 said in Cannot Connect to the Internet, Unknown Rule on System Logs:

        But if I connect it to the Pfsense router, I get request time outs

        The question was if you can ping from pfSense itself.
        Go to Diagnostic > Ping and try, please.

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          Rob893 @viragomann
          last edited by

          @viragomann @SteveITS Ah sorry, my mistake. But no, I was not able to ping 8.8.8.8
          ping.png

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            Rob893 @Jarhead
            last edited by

            @jarhead I meant to say, these have been unchecked
            check.png

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              viragomann @Rob893
              last edited by

              @rob893
              If assume, you didn't touch the outbound NAT settings yet and it is still in automatic mode (Firewall > NAT > Outbound)?

              If so at least the ping should work though.
              Possibly your router requires to add new machines to a trusted device list to allow traffic?

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                Rob893 @viragomann
                last edited by

                @viragomann Yes, it is still on automatic. By that, do you man the ISP router or the Pfsense router?

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                  viragomann @Rob893
                  last edited by

                  @rob893
                  The ISP router. Some have a whitelist, where devices must be added to pass traffic.

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                    SteveITS Galactic Empire @Rob893
                    last edited by

                    @rob893 Given the 192.168.1.1 WAN gateway is online that would mean pfSense can ping it. So it would seem your ISP router isn't passing traffic out.

                    If you Diagnostics/Traceroute to 8.8.8.8 does it get any farther than 192.168.1.1?

                    Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                    When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                    Upvote 👍 helpful posts!

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                      Rob893 @SteveITS
                      last edited by

                      @steveits trace.png
                      It doesn't seem so. But I did try to run my ISP router normally (not in bridge mode), and it sort of did something.

                      Before, windows would show a no connection icon.
                      After the change, it shows the connected via ethernet icon

                      I am however, still unable to connect to the internet

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                        SteveITS Galactic Empire @Rob893
                        last edited by

                        @rob893 if your ISP router was in bridge mode I would expect pfSense to get a public IP address…

                        From the traceroute it seems the ISP router isn’t passing the packets on.

                        I would go back to your ISP next.

                        Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                        When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                        Upvote 👍 helpful posts!

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                          Rob893 @SteveITS
                          last edited by

                          @steveits Alright, I'll see if I can do something about the ISP router. Thanks for the help!

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                            Rob893
                            last edited by

                            Well, I finally got it working. From the online manual I found on the internet, my ISP router is an ONT, not a ONR. Someone pointed out that it being an ONT means that bridge mode was unnecessary. So, first thing I did was plug Pfsense in without bridge mode.
                            But that was not the end of it because I could ping 8.8.8.8 but was still unable to connect to the internet. Diving into the forums led me to this, which resolved the problem.
                            https://forum.netgate.com/topic/106121/fresh-install-does-not-give-internet-access-resolved?_=1679934258140

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