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    General pfSense Questions
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    • stephenw10S
      stephenw10 Netgate Administrator @dem
      last edited by

      @dem said in Package List Empty:

      Visiting System->Update seems to cause the list of available packages to repopulate

      If you have the webgui open in a tab for a long time the cert may have expired when you visit the package manager or if you run a pkg command at the CLI you might see that request error.
      Visiting the Firmware Upgrade page or the dashboard with the update check enabled or running pfSense-upgrade -c will pull a new cert. So usually that's the first thing that happens when you login and you should always have a current cert.

      Steve

      demD M 3 Replies Last reply Reply Quote 0
      • demD
        dem @stephenw10
        last edited by

        @stephenw10 I have the dashboard check disabled so that might explain why I've seen the empty list a few times.

        V 1 Reply Last reply Reply Quote 0
        • V
          Vollans @dem
          last edited by

          @dem Same here as it slows dashboard loading so much when you login.

          1 Reply Last reply Reply Quote 0
          • M
            mfld LAYER 8 @stephenw10
            last edited by

            @stephenw10 said in Package List Empty:

            or running pfSense-upgrade -c will pull a new cert.

            Weird. Some boxes are effected and what I see on these is

            pfSense-upgrade -c
......ERROR: It was not possible to determine pkg remote version
>>> Updating repositories metadata... failed.
ERROR: It was not possible to determine pfSense remote version
ERROR: It was not possible to determine pfSense-base remote version
ERROR: It was not possible to determine pfSense-kernel-pfSense remote version
Your system is up to date

            On a good box I see

            pfSense-upgrade -c
>>> Updating repositories metadata... done.
Your system is up to date

            pfSense-upgrade -c

            did not seem to help.

            pkg update
Updating pfSense-core repository catalogue...
Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/OU=pfSense Plus/CN=pfsense-plus-pkg00.atx.netgate.com
35158245376:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_clnt.c:1921:
Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/OU=pfSense Plus/CN=pfsense-plus-pkg00.atx.netgate.com
35158245376:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_clnt.c:1921:
Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/OU=pfSense Plus/CN=pfsense-plus-pkg00.atx.netgate.com
35158245376:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_clnt.c:1921:
Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/OU=pfSense Plus/CN=pfsense-plus-pkg00.atx.netgate.com
[snip]
routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_clnt.c:1921:
pkg: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_01_amd64-core/meta.txz: **Authentication error**

            It keeps happening to different boxes at different times.

            1 Reply Last reply Reply Quote 0
            • M
              mfld LAYER 8 @stephenw10
              last edited by

              @stephenw10 said in Package List Empty:

              running pfSense-upgrade -c will pull a new cert.

              Is that instant / real-time ? Because I see this on a working box:

              mv /etc/ssl/pfSense-repo-custom.cert /etc/ssl/pfSense-repo-custom.cert.TESTING

pfSense-upgrade -c
>>> Updating repositories metadata... done.
Your system is up to date

              It seemingly completed fine. But now there is no /etc/ssl/pfSense-repo-custom.cert

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                That's the cert for the CE > Plus upgrade repo. The dynamic repo cert is passed with the repo details and, yes, it's updated close to instantly:

                [23.05-DEVELOPMENT][admin@plusdev.stevew.lan]/root: ls -ls /usr/local/etc/pfSense/pkg/repos
total 29
1 -rw-r--r--  1 root  wheel    16 Mar 12 01:08 pfSense-repo-23.05-Devel.abi
1 -rw-r--r--  1 root  wheel    17 Mar 12 01:08 pfSense-repo-23.05-Devel.altabi
5 -rw-r--r--  1 root  wheel   547 Mar 12 01:08 pfSense-repo-23.05-Devel.conf
1 -rw-r--r--  1 root  wheel    36 Mar 12 01:08 pfSense-repo-23.05-Devel.descr
1 -rw-r--r--  1 root  wheel    11 Mar 12 01:08 pfSense-repo-23.05-Devel.name
1 -rw-r--r--  1 root  wheel    16 Mar 12 01:08 pfSense-repo-prev.abi
1 -rw-r--r--  1 root  wheel    17 Mar 12 01:08 pfSense-repo-prev.altabi
5 -rw-r--r--  1 root  wheel   498 Mar 12 01:08 pfSense-repo-prev.conf
1 -rw-r--r--  1 root  wheel    31 Mar 12 01:08 pfSense-repo-prev.descr
1 -rw-r--r--  1 root  wheel     4 Mar 12 01:08 pfSense-repo-prev.name
5 -rw-r--r--  1 root  wheel  2053 Mar 12 01:08 pfSense-repo-stable-cert.pem
5 -rw-------  1 root  wheel  3243 Mar 12 01:08 pfSense-repo-stable-key.pem
1 -rw-r--r--  1 root  wheel    16 Mar 12 01:08 pfSense-repo-stable.abi
1 -rw-r--r--  1 root  wheel    17 Mar 12 01:08 pfSense-repo-stable.altabi
5 -rw-r--r--  1 root  wheel   506 Mar 12 01:08 pfSense-repo-stable.conf
1 -rw-r--r--  1 root  wheel     1 Mar 12 01:08 pfSense-repo-stable.default
1 -rw-r--r--  1 root  wheel    29 Mar 12 01:08 pfSense-repo-stable.descr
1 -rw-r--r--  1 root  wheel     6 Mar 12 01:08 pfSense-repo-stable.name
[23.05-DEVELOPMENT][admin@plusdev.stevew.lan]/root: pfSense-upgrade -c
>>> Updating repositories metadata... done.
Your system is up to date
[23.05-DEVELOPMENT][admin@plusdev.stevew.lan]/root: ls -ls /usr/local/etc/pfSense/pkg/repos
total 29
1 -rw-r--r--  1 root  wheel    16 Mar 12 02:09 pfSense-repo-23.05-Devel.abi
1 -rw-r--r--  1 root  wheel    17 Mar 12 02:09 pfSense-repo-23.05-Devel.altabi
5 -rw-r--r--  1 root  wheel   547 Mar 12 02:09 pfSense-repo-23.05-Devel.conf
1 -rw-r--r--  1 root  wheel    36 Mar 12 02:09 pfSense-repo-23.05-Devel.descr
1 -rw-r--r--  1 root  wheel    11 Mar 12 02:09 pfSense-repo-23.05-Devel.name
1 -rw-r--r--  1 root  wheel    16 Mar 12 02:09 pfSense-repo-prev.abi
1 -rw-r--r--  1 root  wheel    17 Mar 12 02:09 pfSense-repo-prev.altabi
5 -rw-r--r--  1 root  wheel   498 Mar 12 02:09 pfSense-repo-prev.conf
1 -rw-r--r--  1 root  wheel    31 Mar 12 02:09 pfSense-repo-prev.descr
1 -rw-r--r--  1 root  wheel     4 Mar 12 02:09 pfSense-repo-prev.name
5 -rw-r--r--  1 root  wheel  2053 Mar 12 02:09 pfSense-repo-stable-cert.pem
5 -rw-------  1 root  wheel  3243 Mar 12 02:09 pfSense-repo-stable-key.pem
1 -rw-r--r--  1 root  wheel    16 Mar 12 02:09 pfSense-repo-stable.abi
1 -rw-r--r--  1 root  wheel    17 Mar 12 02:09 pfSense-repo-stable.altabi
5 -rw-r--r--  1 root  wheel   506 Mar 12 02:09 pfSense-repo-stable.conf
1 -rw-r--r--  1 root  wheel     1 Mar 12 02:09 pfSense-repo-stable.default
1 -rw-r--r--  1 root  wheel    29 Mar 12 02:09 pfSense-repo-stable.descr
1 -rw-r--r--  1 root  wheel     6 Mar 12 02:09 pfSense-repo-stable.name

                Steve

                M 1 Reply Last reply Reply Quote 0
                • M
                  mfld LAYER 8 @stephenw10
                  last edited by

                  @stephenw10 said in Package List Empty:

                  That's the cert for the CE > Plus upgrade repo. The dynamic repo cert is passed with the repo details and, yes, it's updated close to instantly:

                  Weird.

                  pfSense-upgrade -d -c
......ERROR: It was not possible to determine pkg remote version
>>> Updating repositories metadata...
Updating pfSense-core repository catalogue...
Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/OU=pfSense Plus/CN=pfsense-plus-pkg00.atx.netgate.com
34937565184:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_clnt.c:1921:
Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/OU=pfSense Plus/CN=pfsense-plus-pkg00.atx.netgate.com
34937565184:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_clnt.c:1921:
Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/OU=pfSense Plus/CN=pfsense-plus-pkg00.atx.netgate.com
34937565184:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_clnt.c:1921:
Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/OU=pfSense Plus/CN=pfsense-plus-pkg00.atx.netgate.com
34937565184:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_clnt.c:1921:
pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_01_amd64-core/meta.txz: Authentication error
repository pfSense-core has no meta file, using default settings
Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/OU=pfSense Plus/CN=pfsense-plus-pkg00.atx.netgate.com
34937565184:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_clnt.c:1921:
Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/OU=pfSense Plus/CN=pfsense-plus-pkg00.atx.netgate.com
34937565184:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_clnt.c:1921:
pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_01_amd64-core/packagesite.pkg: Authentication error
Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/OU=pfSense Plus/CN=pfsense-plus-pkg00.atx.netgate.com
34937565184:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_clnt.c:1921:
Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/OU=pfSense Plus/CN=pfsense-plus-pkg00.atx.netgate.com
34937565184:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_clnt.c:1921:
pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_01_amd64-core/packagesite.txz: Authentication error
Unable to update repository pfSense-core
Updating pfSense repository catalogue...
Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/OU=pfSense Plus/CN=pfsense-plus-pkg00.atx.netgate.com
34937565184:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_clnt.c:1921:
Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/OU=pfSense Plus/CN=pfsense-plus-pkg00.atx.netgate.com
34937565184:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_clnt.c:1921:
Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/OU=pfSense Plus/CN=pfsense-plus-pkg00.atx.netgate.com
34937565184:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_clnt.c:1921:
Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/OU=pfSense Plus/CN=pfsense-plus-pkg00.atx.netgate.com
34937565184:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_clnt.c:1921:
pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/meta.txz: Authentication error
repository pfSense has no meta file, using default settings
Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/OU=pfSense Plus/CN=pfsense-plus-pkg00.atx.netgate.com
34937565184:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_clnt.c:1921:
Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/OU=pfSense Plus/CN=pfsense-plus-pkg00.atx.netgate.com
34937565184:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_clnt.c:1921:
pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/packagesite.pkg: Authentication error
Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/OU=pfSense Plus/CN=pfsense-plus-pkg00.atx.netgate.com
34937565184:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_clnt.c:1921:
Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/OU=pfSense Plus/CN=pfsense-plus-pkg00.atx.netgate.com
34937565184:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_clnt.c:1921:
pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_01_amd64-pfSense_plus_v23_01/packagesite.txz: Authentication error
Unable to update repository pfSense
Error updating repositories!
ERROR: It was not possible to determine pfSense remote version
ERROR: It was not possible to determine pfSense-base remote version
ERROR: It was not possible to determine pfSense-kernel-pfSense remote version
Your system is up to date

                  But the time stamps of those certs DID update!

                  ls -ls /usr/local/etc/pfSense/pkg/repos
total 16
5 -rw-r--r--  1 root  wheel  2057 Mar 12 14:52 pfSense-repo-stable-cert.pem
5 -rw-------  1 root  wheel  3243 Mar 12 14:52 pfSense-repo-stable-key.pem
1 -rw-r--r--  1 root  wheel    16 Mar 12 14:52 pfSense-repo-stable.abi
1 -rw-r--r--  1 root  wheel    17 Mar 12 14:52 pfSense-repo-stable.altabi
5 -rw-r--r--  1 root  wheel   506 Mar 12 14:52 pfSense-repo-stable.conf
1 -rw-r--r--  1 root  wheel     1 Mar 12 14:52 pfSense-repo-stable.default
1 -rw-r--r--  1 root  wheel    29 Mar 12 14:52 pfSense-repo-stable.descr
1 -rw-r--r--  1 root  wheel     6 Mar 12 14:52 pfSense-repo-stable.name

                  Will DM you the NDI

                  1 Reply Last reply Reply Quote 0
                  • S SteveITS referenced this topic on
                  • P paulp44 referenced this topic on
                  • M
                    mfld LAYER 8
                    last edited by mfld

                    Went nuclear after nothing worked.

                    mkdir /root/backup && cp -r /usr/local/etc/pfSense/pkg/repos /root/backup/ && rm -rf /usr/local/etc/pfSense/pkg/repos && pfSense-upgrade -c -d

                    Resolved it on that instance.

                    1 Reply Last reply Reply Quote 1
                    • O
                      overlordchex @stephenw10
                      last edited by

                      @stephenw10

                      I'm having this same issue as I mistakenly acquired a new token thinking I would need one after changing out the OS Drive. the system automatically activates itself with the old token and then drops the SSL certs after about a week. the registration option is grayed out so I have no means of fixing it

                      1 Reply Last reply Reply Quote 0
                      • B
                        bavcon22
                        last edited by rcoleman-netgate

                        This post is like I posted in, look at link below: https://forum.netgate.com/post/1097286

                        O 1 Reply Last reply Reply Quote 0
                        • O
                          overlordchex @bavcon22
                          last edited by

                          @bavcon22 , not quite. mine is automatically registered for PFsense+ and will install the PFsense+ upgrade after being reinstalled from disk, but after about a week it loses access to the PFsense+ package repo until I reinstall the entire thing again. additionally, because it thinks it's registered already it wont let me input a new activation key.

                          Thank you though!

                          M 1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            What error are you actually seeing when this happens?

                            If you send me your NDI in chat I can check it.

                            1 Reply Last reply Reply Quote 0
                            • M
                              mfld LAYER 8 @overlordchex
                              last edited by mfld

                              @overlordchex

                              Try this

                              mkdir /root/backup && cp -r /usr/local/etc/pfSense/pkg/repos /root/backup/ && rm -rf /usr/local/etc/pfSense/pkg/repos && pfSense-upgrade -c -d
                              O 1 Reply Last reply Reply Quote 0
                              • M mfld referenced this topic on
                              • O
                                overlordchex @mfld
                                last edited by

                                @mfld

                                @stephenw10 was able to help me resolve it but i'm pretty sure this would have fixed it also.
                                Many thanks!

                                1 Reply Last reply Reply Quote 0
                                • J
                                  jasongreb
                                  last edited by

                                  I am having this same issue. I'm building out a new pfSense setup, started on CE and installed a few packages. Applied my Plus configuration and upgraded to 23.01. Now I can no longer see any available packages. It's is resolving, but the certificate is apparently not being passed as I'm getting a 400 Bad Request error. Has this been resolved yet? Is there something I should be doing differently?

                                  O 1 Reply Last reply Reply Quote 0
                                  • O
                                    overlordchex @jasongreb
                                    last edited by rcoleman-netgate

                                    @jasongreb

                                    try the above post from @mfld or the instructions on this page. https://redmine.pfsense.org/issues/14137

                                    1 Reply Last reply Reply Quote 0
                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Yup try the instructions on that bug report first, resave the update repo path. If you just upgraded that's probably the cause.

                                      Steve

                                      1 Reply Last reply Reply Quote 0
                                      • P p1erre referenced this topic on
                                      • P p1erre referenced this topic on
                                      • T
                                        t41k2m3 @stephenw10
                                        last edited by

                                        @stephenw10 said in Package List Empty:

                                        What device do you have? If you send me your NDI in chat I can check it.
                                        Experiencing same issue, will send NDI via chat as well if you could please help and check. Thank you.

                                        1 Reply Last reply Reply Quote 0
                                        • J
                                          jasongreb
                                          last edited by

                                          Hey everyone, this was fixed for me by going to System / Update / Update Settings and clicking the Save button without making any changes. Once I did that, the package list came up (I may have forced a refresh too).

                                          R L E S Y 7 Replies Last reply Reply Quote 13
                                          • R
                                            really2002 @jasongreb
                                            last edited by

                                            @jasongreb it works!!!!

                                            1 Reply Last reply Reply Quote 0
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