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    can't update pfsense or install packages

    Scheduled Pinned Locked Moved General pfSense Questions
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    • M
      mrrobot @jimp
      last edited by

      @jimp said in can't update pfsense or install packages:

      https://docs.netgate.com/pfsense/en/latest/troubleshooting/dns.html

      followed the guide, everything is ok only the last part of it where i do actually have lot of blocked traffic firewall logs
      Screenshot 2023-05-27 at 10.58.31.png
      i didn't touch the firewall rules btw

      Screenshot 2023-05-27 at 11.00.15.png

      1 Reply Last reply Reply Quote 0
      • M
        mrrobot @Dobby_
        last edited by

        @Dobby_ said in can't update pfsense or install packages:

        Gateway the default gate

        yes

        M 1 Reply Last reply Reply Quote 0
        • M
          mrrobot @mrrobot
          last edited by

          @Dobby_ any ideas ?

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            You are still seeing DNS resolution errors?

            Can you ping out by IP directly?

            M 1 Reply Last reply Reply Quote 0
            • M
              mrrobot @stephenw10
              last edited by

              @stephenw10 yes even after a fresh install

              M 1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                So, yes, you are still seeing DNS errors.

                Can you ping out by IP directly?

                1 Reply Last reply Reply Quote 0
                • M
                  mrrobot @mrrobot
                  last edited by mrrobot

                  @stephenw10 dns resolution works fine though Screenshot 2023-06-20 at 08.52.48.png

                  M 1 Reply Last reply Reply Quote 0
                  • M
                    mrrobot @mrrobot
                    last edited by

                    @stephenw10 Screenshot 2023-06-20 at 20.57.54.png

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      So what do you see if you run?: pkg-static -d update

                      M 1 Reply Last reply Reply Quote 0
                      • M
                        mrrobot @stephenw10
                        last edited by mrrobot

                        @stephenw10 said in can't update pfsense or install packages:
                        for some reason i cant put all the code, it gets reported as spam so i put the end of it

                        pkg-static -d update

                        DBG(1)[94031]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/meta.conf with opts "i"
                        DBG(1)[94031]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/meta.conf with opts "i"
                        DBG(1)[94031]> Request to fetch pkg+https://packages.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/meta.txz
                        DBG(1)[94031]> opening libfetch fetcher
                        DBG(1)[94031]> Fetch > libfetch: connecting
                        DBG(1)[94031]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/meta.txz with opts "i"
                        DBG(1)[94031]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/meta.txz with opts "i"
                        DBG(1)[94031]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/meta.txz with opts "i"
                        pkg-static: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/meta.txz: No route to host
                        repository pfSense has no meta file, using default settings
                        DBG(1)[94031]> Request to fetch pkg+https://packages.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/packagesite.pkg
                        DBG(1)[94031]> opening libfetch fetcher
                        DBG(1)[94031]> Fetch > libfetch: connecting
                        DBG(1)[94031]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/packagesite.pkg with opts "i"
                        DBG(1)[94031]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/packagesite.pkg with opts "i"
                        DBG(1)[94031]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/packagesite.pkg with opts "i"
                        pkg-static: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/packagesite.pkg: No route to host
                        DBG(1)[94031]> Request to fetch pkg+https://packages.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/packagesite.txz
                        DBG(1)[94031]> opening libfetch fetcher
                        DBG(1)[94031]> Fetch > libfetch: connecting
                        DBG(1)[94031]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/packagesite.txz with opts "i"
                        DBG(1)[94031]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/packagesite.txz with opts "i"
                        DBG(1)[94031]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/packagesite.txz with opts "i"
                        pkg-static: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/packagesite.txz: No route to host
                        Unable to update repository pfSense
                        Error updating repositories!
                        [2.6.0-RELEASE][admin@xxxxx]/root:
                        
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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          @mrrobot said in can't update pfsense or install packages:

                          No route to host

                          Ok, so it has no route. Check Diag > Routes. Make sure there's a valid default route.

                          Steve

                          M 1 Reply Last reply Reply Quote 0
                          • M
                            mrrobot @stephenw10
                            last edited by mrrobot

                            @stephenw10 how do i know that the default route is valid ?

                            my wan interface ip is the one ending with 228 and its a public ip

                            looks like my isp giving me x.x.x.228 defaulting to a x.x.x.229 gateway

                            Screenshot 2023-06-21 at 00.07.05.png

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              That looks valid. Does the gateway show as up?

                              Do you have an IPv6 address on any interfaces?
                              It could be trying to use IPv6. Try setting 'Prefer IPv4' in Sys > Adv > Networking.

                              Steve

                              M 1 Reply Last reply Reply Quote 0
                              • M
                                mrrobot @stephenw10
                                last edited by

                                @stephenw10 thank you
                                Gateway looks fine & Prefer IPv4 over IPv6 is checked

                                Screenshot 2023-06-21 at 07.56.37.png

                                1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  And it's still failing with 'no route'?

                                  It could be something upstream returning no-route. Try to ping pkg01-atx.netgate.com directly.

                                  M 1 Reply Last reply Reply Quote 0
                                  • M
                                    mrrobot @stephenw10
                                    last edited by

                                    @stephenw10 the ping works fine

                                    [2.6.0-RELEASE][admin@xxxx]/root: ping pkg01-atx.netgate.com
                                    PING pkg01-atx.netgate.com (208.123.73.209): 56 data bytes
                                    64 bytes from 208.123.73.209: icmp_seq=0 ttl=49 time=129.098 ms
                                    64 bytes from 208.123.73.209: icmp_seq=1 ttl=49 time=133.544 ms
                                    64 bytes from 208.123.73.209: icmp_seq=2 ttl=49 time=129.804 ms
                                    ^C
                                    --- pkg01-atx.netgate.com ping statistics ---
                                    4 packets transmitted, 3 packets received, 25.0% packet loss
                                    round-trip min/avg/max/stddev = 129.098/130.815/133.544/1.951 ms

                                    1 Reply Last reply Reply Quote 0
                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      And it's still failing with 'no route'?

                                      Try pkg-static -d4 update at the CLI.

                                      M 1 Reply Last reply Reply Quote 0
                                      • M
                                        mrrobot @stephenw10
                                        last edited by

                                        @stephenw10 i see a permission denied now

                                        [2.6.0-RELEASE][admin@pfSense.xxxx.local]/root: pkg-static -d4 update
                                        DBG(1)[49613]> pkg initialized
                                        Updating pfSense-core repository catalogue...
                                        DBG(1)[49613]> PkgRepo: verifying update for pfSense-core
                                        DBG(1)[49613]> PkgRepo: need forced update of pfSense-core
                                        DBG(1)[49613]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense-core.sqlite'
                                        DBG(1)[49613]> Request to fetch pkg+https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.conf
                                        DBG(1)[49613]> opening libfetch fetcher
                                        DBG(1)[49613]> Fetch > libfetch: connecting
                                        DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/meta.conf with opts "i4"
                                        DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/meta.conf with opts "i4"
                                        DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/meta.conf with opts "i4"
                                        DBG(1)[49613]> Request to fetch pkg+https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz
                                        DBG(1)[49613]> opening libfetch fetcher
                                        DBG(1)[49613]> Fetch > libfetch: connecting
                                        DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz with opts "i4"
                                        DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz with opts "i4"
                                        DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz with opts "i4"
                                        pkg-static: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz: Permission denied
                                        repository pfSense-core has no meta file, using default settings
                                        DBG(1)[49613]> Request to fetch pkg+https://packages.netgate.com/pfSense_v2_6_0_amd64-core/packagesite.pkg
                                        DBG(1)[49613]> opening libfetch fetcher
                                        DBG(1)[49613]> Fetch > libfetch: connecting
                                        DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/packagesite.pkg with opts "i4"
                                        DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/packagesite.pkg with opts "i4"
                                        DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/packagesite.pkg with opts "i4"
                                        pkg-static: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/packagesite.pkg: Permission denied
                                        DBG(1)[49613]> Request to fetch pkg+https://packages.netgate.com/pfSense_v2_6_0_amd64-core/packagesite.txz
                                        DBG(1)[49613]> opening libfetch fetcher
                                        DBG(1)[49613]> Fetch > libfetch: connecting
                                        DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/packagesite.txz with opts "i4"
                                        DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/packagesite.txz with opts "i4"
                                        DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/packagesite.txz with opts "i4"
                                        pkg-static: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/packagesite.txz: Permission denied
                                        
                                        .......
                                        Error updating repositories!
                                        
                                        1 Reply Last reply Reply Quote 0
                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Aha! Well that is almost always something blocking it.

                                          Are you running Snort or Suricata? pfBlocker maybe? Check it's not blocking that traffic.

                                          M 2 Replies Last reply Reply Quote 0
                                          • M
                                            mrrobot @stephenw10
                                            last edited by

                                            @stephenw10 i had to google all this tools to know about em, i don't have any of these
                                            the router had only the os installed, i have been unable to install nothing else

                                            1 Reply Last reply Reply Quote 1
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