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    can't update pfsense or install packages

    Scheduled Pinned Locked Moved General pfSense Questions
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      So, yes, you are still seeing DNS errors.

      Can you ping out by IP directly?

      1 Reply Last reply Reply Quote 0
      • M
        mrrobot @mrrobot
        last edited by mrrobot

        @stephenw10 dns resolution works fine though Screenshot 2023-06-20 at 08.52.48.png

        M 1 Reply Last reply Reply Quote 0
        • M
          mrrobot @mrrobot
          last edited by

          @stephenw10 Screenshot 2023-06-20 at 20.57.54.png

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            So what do you see if you run?: pkg-static -d update

            M 1 Reply Last reply Reply Quote 0
            • M
              mrrobot @stephenw10
              last edited by mrrobot

              @stephenw10 said in can't update pfsense or install packages:
              for some reason i cant put all the code, it gets reported as spam so i put the end of it

              pkg-static -d update

              DBG(1)[94031]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/meta.conf with opts "i"
DBG(1)[94031]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/meta.conf with opts "i"
DBG(1)[94031]> Request to fetch pkg+https://packages.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/meta.txz
DBG(1)[94031]> opening libfetch fetcher
DBG(1)[94031]> Fetch > libfetch: connecting
DBG(1)[94031]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/meta.txz with opts "i"
DBG(1)[94031]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/meta.txz with opts "i"
DBG(1)[94031]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/meta.txz with opts "i"
pkg-static: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/meta.txz: No route to host
repository pfSense has no meta file, using default settings
DBG(1)[94031]> Request to fetch pkg+https://packages.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/packagesite.pkg
DBG(1)[94031]> opening libfetch fetcher
DBG(1)[94031]> Fetch > libfetch: connecting
DBG(1)[94031]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/packagesite.pkg with opts "i"
DBG(1)[94031]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/packagesite.pkg with opts "i"
DBG(1)[94031]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/packagesite.pkg with opts "i"
pkg-static: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/packagesite.pkg: No route to host
DBG(1)[94031]> Request to fetch pkg+https://packages.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/packagesite.txz
DBG(1)[94031]> opening libfetch fetcher
DBG(1)[94031]> Fetch > libfetch: connecting
DBG(1)[94031]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/packagesite.txz with opts "i"
DBG(1)[94031]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/packagesite.txz with opts "i"
DBG(1)[94031]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/packagesite.txz with opts "i"
pkg-static: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/packagesite.txz: No route to host
Unable to update repository pfSense
Error updating repositories!
[2.6.0-RELEASE][admin@xxxxx]/root:
              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                @mrrobot said in can't update pfsense or install packages:

                No route to host

                Ok, so it has no route. Check Diag > Routes. Make sure there's a valid default route.

                Steve

                M 1 Reply Last reply Reply Quote 0
                • M
                  mrrobot @stephenw10
                  last edited by mrrobot

                  @stephenw10 how do i know that the default route is valid ?

                  my wan interface ip is the one ending with 228 and its a public ip

                  looks like my isp giving me x.x.x.228 defaulting to a x.x.x.229 gateway

                  Screenshot 2023-06-21 at 00.07.05.png

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    That looks valid. Does the gateway show as up?

                    Do you have an IPv6 address on any interfaces?
                    It could be trying to use IPv6. Try setting 'Prefer IPv4' in Sys > Adv > Networking.

                    Steve

                    M 1 Reply Last reply Reply Quote 0
                    • M
                      mrrobot @stephenw10
                      last edited by

                      @stephenw10 thank you
                      Gateway looks fine & Prefer IPv4 over IPv6 is checked

                      Screenshot 2023-06-21 at 07.56.37.png

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        And it's still failing with 'no route'?

                        It could be something upstream returning no-route. Try to ping pkg01-atx.netgate.com directly.

                        M 1 Reply Last reply Reply Quote 0
                        • M
                          mrrobot @stephenw10
                          last edited by

                          @stephenw10 the ping works fine

                          [2.6.0-RELEASE][admin@xxxx]/root: ping pkg01-atx.netgate.com
                          PING pkg01-atx.netgate.com (208.123.73.209): 56 data bytes
                          64 bytes from 208.123.73.209: icmp_seq=0 ttl=49 time=129.098 ms
                          64 bytes from 208.123.73.209: icmp_seq=1 ttl=49 time=133.544 ms
                          64 bytes from 208.123.73.209: icmp_seq=2 ttl=49 time=129.804 ms
                          ^C
                          --- pkg01-atx.netgate.com ping statistics ---
                          4 packets transmitted, 3 packets received, 25.0% packet loss
                          round-trip min/avg/max/stddev = 129.098/130.815/133.544/1.951 ms

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            And it's still failing with 'no route'?

                            Try pkg-static -d4 update at the CLI.

                            M 1 Reply Last reply Reply Quote 0
                            • M
                              mrrobot @stephenw10
                              last edited by

                              @stephenw10 i see a permission denied now

                              [2.6.0-RELEASE][admin@pfSense.xxxx.local]/root: pkg-static -d4 update
DBG(1)[49613]> pkg initialized
Updating pfSense-core repository catalogue...
DBG(1)[49613]> PkgRepo: verifying update for pfSense-core
DBG(1)[49613]> PkgRepo: need forced update of pfSense-core
DBG(1)[49613]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense-core.sqlite'
DBG(1)[49613]> Request to fetch pkg+https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.conf
DBG(1)[49613]> opening libfetch fetcher
DBG(1)[49613]> Fetch > libfetch: connecting
DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/meta.conf with opts "i4"
DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/meta.conf with opts "i4"
DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/meta.conf with opts "i4"
DBG(1)[49613]> Request to fetch pkg+https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz
DBG(1)[49613]> opening libfetch fetcher
DBG(1)[49613]> Fetch > libfetch: connecting
DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz with opts "i4"
DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz with opts "i4"
DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz with opts "i4"
pkg-static: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz: Permission denied
repository pfSense-core has no meta file, using default settings
DBG(1)[49613]> Request to fetch pkg+https://packages.netgate.com/pfSense_v2_6_0_amd64-core/packagesite.pkg
DBG(1)[49613]> opening libfetch fetcher
DBG(1)[49613]> Fetch > libfetch: connecting
DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/packagesite.pkg with opts "i4"
DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/packagesite.pkg with opts "i4"
DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/packagesite.pkg with opts "i4"
pkg-static: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/packagesite.pkg: Permission denied
DBG(1)[49613]> Request to fetch pkg+https://packages.netgate.com/pfSense_v2_6_0_amd64-core/packagesite.txz
DBG(1)[49613]> opening libfetch fetcher
DBG(1)[49613]> Fetch > libfetch: connecting
DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/packagesite.txz with opts "i4"
DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/packagesite.txz with opts "i4"
DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/packagesite.txz with opts "i4"
pkg-static: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/packagesite.txz: Permission denied

.......
Error updating repositories!
                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Aha! Well that is almost always something blocking it.

                                Are you running Snort or Suricata? pfBlocker maybe? Check it's not blocking that traffic.

                                M 2 Replies Last reply Reply Quote 0
                                • M
                                  mrrobot @stephenw10
                                  last edited by

                                  @stephenw10 i had to google all this tools to know about em, i don't have any of these
                                  the router had only the os installed, i have been unable to install nothing else

                                  1 Reply Last reply Reply Quote 1
                                  • M
                                    mrrobot @stephenw10
                                    last edited by

                                    @stephenw10

                                    [2.6.0-RELEASE][admin@pfSense.xxxx.local]/root: pkg info | grep 'snort|suricata|pfb'
                                    [2.6.0-RELEASE][admin@pfSense.xxxx.local]/root:

                                    1 Reply Last reply Reply Quote 0
                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Something is blocking it. Do you see anything in the firewall logs?

                                      M 1 Reply Last reply Reply Quote 0
                                      • M
                                        mrrobot @stephenw10
                                        last edited by

                                        @stephenw10 i see the same log repeating over & over

                                        Screenshot 2023-06-21 at 14.52.15.png

                                        1 Reply Last reply Reply Quote 0
                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Is your WAN using a private IP?

                                          If not what is that rule? Is that something you added?

                                          Do you see the TCP traffic from pkg blocked there also?

                                          M 2 Replies Last reply Reply Quote 0
                                          • M
                                            mrrobot @stephenw10
                                            last edited by

                                            @stephenw10 said in can't update pfsense or install packages:

                                            is your WAN using a private IP?

                                            yes, its 10.x.x.x

                                            1 Reply Last reply Reply Quote 0
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