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    can't update pfsense or install packages

    Scheduled Pinned Locked Moved General pfSense Questions
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      You are still seeing DNS resolution errors?

      Can you ping out by IP directly?

      M 1 Reply Last reply Reply Quote 0
      • M
        mrrobot @stephenw10
        last edited by

        @stephenw10 yes even after a fresh install

        M 1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          So, yes, you are still seeing DNS errors.

          Can you ping out by IP directly?

          1 Reply Last reply Reply Quote 0
          • M
            mrrobot @mrrobot
            last edited by mrrobot

            @stephenw10 dns resolution works fine though Screenshot 2023-06-20 at 08.52.48.png

            M 1 Reply Last reply Reply Quote 0
            • M
              mrrobot @mrrobot
              last edited by

              @stephenw10 Screenshot 2023-06-20 at 20.57.54.png

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                So what do you see if you run?: pkg-static -d update

                M 1 Reply Last reply Reply Quote 0
                • M
                  mrrobot @stephenw10
                  last edited by mrrobot

                  @stephenw10 said in can't update pfsense or install packages:
                  for some reason i cant put all the code, it gets reported as spam so i put the end of it

                  pkg-static -d update

                  DBG(1)[94031]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/meta.conf with opts "i"
                  DBG(1)[94031]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/meta.conf with opts "i"
                  DBG(1)[94031]> Request to fetch pkg+https://packages.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/meta.txz
                  DBG(1)[94031]> opening libfetch fetcher
                  DBG(1)[94031]> Fetch > libfetch: connecting
                  DBG(1)[94031]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/meta.txz with opts "i"
                  DBG(1)[94031]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/meta.txz with opts "i"
                  DBG(1)[94031]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/meta.txz with opts "i"
                  pkg-static: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/meta.txz: No route to host
                  repository pfSense has no meta file, using default settings
                  DBG(1)[94031]> Request to fetch pkg+https://packages.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/packagesite.pkg
                  DBG(1)[94031]> opening libfetch fetcher
                  DBG(1)[94031]> Fetch > libfetch: connecting
                  DBG(1)[94031]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/packagesite.pkg with opts "i"
                  DBG(1)[94031]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/packagesite.pkg with opts "i"
                  DBG(1)[94031]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/packagesite.pkg with opts "i"
                  pkg-static: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/packagesite.pkg: No route to host
                  DBG(1)[94031]> Request to fetch pkg+https://packages.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/packagesite.txz
                  DBG(1)[94031]> opening libfetch fetcher
                  DBG(1)[94031]> Fetch > libfetch: connecting
                  DBG(1)[94031]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/packagesite.txz with opts "i"
                  DBG(1)[94031]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/packagesite.txz with opts "i"
                  DBG(1)[94031]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/packagesite.txz with opts "i"
                  pkg-static: https://pkg01-atx.netgate.com/pfSense_v2_6_0_amd64-pfSense_v2_6_0/packagesite.txz: No route to host
                  Unable to update repository pfSense
                  Error updating repositories!
                  [2.6.0-RELEASE][admin@xxxxx]/root:
                  
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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    @mrrobot said in can't update pfsense or install packages:

                    No route to host

                    Ok, so it has no route. Check Diag > Routes. Make sure there's a valid default route.

                    Steve

                    M 1 Reply Last reply Reply Quote 0
                    • M
                      mrrobot @stephenw10
                      last edited by mrrobot

                      @stephenw10 how do i know that the default route is valid ?

                      my wan interface ip is the one ending with 228 and its a public ip

                      looks like my isp giving me x.x.x.228 defaulting to a x.x.x.229 gateway

                      Screenshot 2023-06-21 at 00.07.05.png

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        That looks valid. Does the gateway show as up?

                        Do you have an IPv6 address on any interfaces?
                        It could be trying to use IPv6. Try setting 'Prefer IPv4' in Sys > Adv > Networking.

                        Steve

                        M 1 Reply Last reply Reply Quote 0
                        • M
                          mrrobot @stephenw10
                          last edited by

                          @stephenw10 thank you
                          Gateway looks fine & Prefer IPv4 over IPv6 is checked

                          Screenshot 2023-06-21 at 07.56.37.png

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            And it's still failing with 'no route'?

                            It could be something upstream returning no-route. Try to ping pkg01-atx.netgate.com directly.

                            M 1 Reply Last reply Reply Quote 0
                            • M
                              mrrobot @stephenw10
                              last edited by

                              @stephenw10 the ping works fine

                              [2.6.0-RELEASE][admin@xxxx]/root: ping pkg01-atx.netgate.com
                              PING pkg01-atx.netgate.com (208.123.73.209): 56 data bytes
                              64 bytes from 208.123.73.209: icmp_seq=0 ttl=49 time=129.098 ms
                              64 bytes from 208.123.73.209: icmp_seq=1 ttl=49 time=133.544 ms
                              64 bytes from 208.123.73.209: icmp_seq=2 ttl=49 time=129.804 ms
                              ^C
                              --- pkg01-atx.netgate.com ping statistics ---
                              4 packets transmitted, 3 packets received, 25.0% packet loss
                              round-trip min/avg/max/stddev = 129.098/130.815/133.544/1.951 ms

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                And it's still failing with 'no route'?

                                Try pkg-static -d4 update at the CLI.

                                M 1 Reply Last reply Reply Quote 0
                                • M
                                  mrrobot @stephenw10
                                  last edited by

                                  @stephenw10 i see a permission denied now

                                  [2.6.0-RELEASE][admin@pfSense.xxxx.local]/root: pkg-static -d4 update
                                  DBG(1)[49613]> pkg initialized
                                  Updating pfSense-core repository catalogue...
                                  DBG(1)[49613]> PkgRepo: verifying update for pfSense-core
                                  DBG(1)[49613]> PkgRepo: need forced update of pfSense-core
                                  DBG(1)[49613]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense-core.sqlite'
                                  DBG(1)[49613]> Request to fetch pkg+https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.conf
                                  DBG(1)[49613]> opening libfetch fetcher
                                  DBG(1)[49613]> Fetch > libfetch: connecting
                                  DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/meta.conf with opts "i4"
                                  DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/meta.conf with opts "i4"
                                  DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/meta.conf with opts "i4"
                                  DBG(1)[49613]> Request to fetch pkg+https://packages.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz
                                  DBG(1)[49613]> opening libfetch fetcher
                                  DBG(1)[49613]> Fetch > libfetch: connecting
                                  DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz with opts "i4"
                                  DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz with opts "i4"
                                  DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz with opts "i4"
                                  pkg-static: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/meta.txz: Permission denied
                                  repository pfSense-core has no meta file, using default settings
                                  DBG(1)[49613]> Request to fetch pkg+https://packages.netgate.com/pfSense_v2_6_0_amd64-core/packagesite.pkg
                                  DBG(1)[49613]> opening libfetch fetcher
                                  DBG(1)[49613]> Fetch > libfetch: connecting
                                  DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/packagesite.pkg with opts "i4"
                                  DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/packagesite.pkg with opts "i4"
                                  DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/packagesite.pkg with opts "i4"
                                  pkg-static: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/packagesite.pkg: Permission denied
                                  DBG(1)[49613]> Request to fetch pkg+https://packages.netgate.com/pfSense_v2_6_0_amd64-core/packagesite.txz
                                  DBG(1)[49613]> opening libfetch fetcher
                                  DBG(1)[49613]> Fetch > libfetch: connecting
                                  DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/packagesite.txz with opts "i4"
                                  DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/packagesite.txz with opts "i4"
                                  DBG(1)[49613]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/packagesite.txz with opts "i4"
                                  pkg-static: https://pkg00-atx.netgate.com/pfSense_v2_6_0_amd64-core/packagesite.txz: Permission denied
                                  
                                  .......
                                  Error updating repositories!
                                  
                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Aha! Well that is almost always something blocking it.

                                    Are you running Snort or Suricata? pfBlocker maybe? Check it's not blocking that traffic.

                                    M 2 Replies Last reply Reply Quote 0
                                    • M
                                      mrrobot @stephenw10
                                      last edited by

                                      @stephenw10 i had to google all this tools to know about em, i don't have any of these
                                      the router had only the os installed, i have been unable to install nothing else

                                      1 Reply Last reply Reply Quote 1
                                      • M
                                        mrrobot @stephenw10
                                        last edited by

                                        @stephenw10

                                        [2.6.0-RELEASE][admin@pfSense.xxxx.local]/root: pkg info | grep 'snort|suricata|pfb'
                                        [2.6.0-RELEASE][admin@pfSense.xxxx.local]/root:

                                        1 Reply Last reply Reply Quote 0
                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Something is blocking it. Do you see anything in the firewall logs?

                                          M 1 Reply Last reply Reply Quote 0
                                          • M
                                            mrrobot @stephenw10
                                            last edited by

                                            @stephenw10 i see the same log repeating over & over

                                            Screenshot 2023-06-21 at 14.52.15.png

                                            1 Reply Last reply Reply Quote 0
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