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    WAN speed to ISP

    Scheduled Pinned Locked Moved General pfSense Questions
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    • T
      timbaeten @SteveITS
      last edited by

      @SteveITS ok, I think I get what you're saying, but let me rephrase. You'd like me to put a switch between the ISP modem and the Netgate box and the only things connected to that switch are the modem and the router. Correct?

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      • S
        SteveITS Galactic Empire @timbaeten
        last edited by

        @timbaeten right.

        ISP router -- switch -- 6100 -- laptop

        Not guaranteeing it will help but it might.

        Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
        When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
        Upvote 👍 helpful posts!

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          What ports are you using on the 6100?

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          • T
            timbaeten @stephenw10
            last edited by

            @stephenw10 WAN1 (ethernet) and LAN1 (ethernet).

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              So the default assignments, ix3 (WAN) and igb0 (LAN)?

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              • T
                timbaeten @stephenw10
                last edited by

                @stephenw10 as far as I know, all I've done so far is run the first setup wizard out of the box. If you want me to check, lmk how please.

                And I certainly very much appreciate the help!

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  That should be fine. Do you see any errors on ether interface in Status > Interfaces?

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                    timbaeten @stephenw10
                    last edited by

                    @stephenw10 Here is what the status page shows:
                    WAN (ix3)
                    Media 1000baseT <full-duplex,rxpause,txpause>
                    In/out errors 0/0
                    Collisions 0
                    Interrupts 34007717 (206/s)

                    Lan (igc0)
                    Media 1000baseT <full-duplex>
                    In/out errors 0/0
                    Collisions 0
                    Interrupts 48413084 (293/s)

                    RobbieTTR 1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Is it possible the ISP modem is locked to the laptop MAC and offers only a lower rate to others?

                      What's the WAN actually connected to?

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                      • T
                        timbaeten @stephenw10
                        last edited by

                        @stephenw10 I don't think so because I have to reboot the ISP's modem every time I switch the device connected to it. The 6100 WAN port, for now, is connecting directly to the ISP (Spectrum) modem. I will try the suggestion from @SteveITS and put a dumb switch in between.

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Some ISPs will allow other MACs to connect but at a much reduced rate. It's unusual though.

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                          • T
                            timbaeten @stephenw10
                            last edited by

                            @stephenw10 I'll check with the ISP, but at no point did they ask for a MAC address, and I just tried with a completely different laptop, and it also got near a gig speed test that the first laptop did.

                            Since I just unboxed this 6100, I'm going to return it. It's either defective or we're all missing something.

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              I would try reassigning WAN to one of the other ports and testing that. If it's a hardware issue that will show it.

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                              • T
                                timbaeten @stephenw10
                                last edited by

                                @stephenw10 Well, I switched to WAN2, reconfigured pfSense and rebooted the modem and now I'm getting a couple hundred more bps, 700mbs vs the 500 I was getting on wan1. Curiouser and curiouser.

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                                • RobbieTTR
                                  RobbieTT @timbaeten
                                  last edited by RobbieTT

                                  @timbaeten said in WAN speed to ISP:

                                  @stephenw10 Here is what the status page shows:
                                  WAN (ix3)
                                  Media 1000baseT <full-duplex,rxpause,txpause>
                                  Lan (igc0)
                                  Media 1000baseT <full-duplex>

                                  It probably does not matter in this case but I find it odd that a interface being used as a WAN port would default to having flow control set to "on" (although this seems to be an ix interface thing).

                                  I could just about stretch my mind to having flow control enabled on a LAN port, where you could match switch and other local settings; but really even that could be questionable.

                                  now I'm getting a couple hundred more bps, 700mbs vs the 500 I was getting on wan1. Curiouser and curiouser.

                                  Can you confirm again that your latest speed test was via a laptop directly plugged into igc0 and connected to an external speed test site on an ix port via either a RJ45 plug or a SFP module:

                                   2023-06-22 at 09.06.13.png

                                  ☕️

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Yes, ix defaults to using flow-control if the other side supports it.

                                    Odd that using ix2 made any difference. Those ports should be identical.

                                    I would try assigning WAN to one of the igc ports as a test. If you see full rate there it's clearly a problem with the default settings on the ix ports.

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                                    • M
                                      martys
                                      last edited by

                                      Something that I had to do to improve my download speed was to change the bandwidth settings for the interfaces in the Firewall > Traffic Shaper page.

                                      I was seeing a value of 209715.2 Kbits there so I changed each to 2 Gbit (I have a 5100 with 6x1 Gb interfaces). A setting of 1 Gbit gave a lower download speed than the 2 Gbit setting.

                                      I suppose I could have just disabled the Enabled checkboxes for each interface. I figured they were enabled for a reason…

                                      I went from a very consistent 200 Mb download before these changes to 600-700 Mb. Not the full 1 Gb from the ISP (and that I can see via speed tests directly on the modem), but much better for those rare times that I'm sucking down data by the bucket full.

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        The first thing to try is just removing all the shaping and make sure it can pass the expected bandwidth. If you are using the shaper that is.

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                                        • T
                                          timbaeten @SteveITS
                                          last edited by

                                          @SteveITS @stephenw10 @RobbieTT After a bunch more testing, it could just be that running speedtest from the command line on pfSense is really a problem and it's returning misleading results. Since moving to WAN2 (RJ45), I'm getting north of 800mps on anything I connect to LAN1; be it directly or through an external switch. We haven't explained why WAN2 is any different than WAN1 (RJ45).

                                          Thanks very much for the help! Tim

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                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Mmm, is that in line with what you get when connected directly?

                                            I agree WAN1 and WAN2 should be identical. I would still test using one of the igc NICs as WAN if you can. If there's some low level issue with the ix NIC/driver the igc NIC may not hit that.

                                            Steve

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