Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    WAN speed to ISP

    Scheduled Pinned Locked Moved General pfSense Questions
    26 Posts 5 Posters 2.3k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • T
      timbaeten @stephenw10
      last edited by

      @stephenw10 as far as I know, all I've done so far is run the first setup wizard out of the box. If you want me to check, lmk how please.

      And I certainly very much appreciate the help!

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        That should be fine. Do you see any errors on ether interface in Status > Interfaces?

        T 1 Reply Last reply Reply Quote 0
        • T
          timbaeten @stephenw10
          last edited by

          @stephenw10 Here is what the status page shows:
          WAN (ix3)
          Media 1000baseT <full-duplex,rxpause,txpause>
          In/out errors 0/0
          Collisions 0
          Interrupts 34007717 (206/s)

          Lan (igc0)
          Media 1000baseT <full-duplex>
          In/out errors 0/0
          Collisions 0
          Interrupts 48413084 (293/s)

          RobbieTTR 1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Is it possible the ISP modem is locked to the laptop MAC and offers only a lower rate to others?

            What's the WAN actually connected to?

            T 1 Reply Last reply Reply Quote 0
            • T
              timbaeten @stephenw10
              last edited by

              @stephenw10 I don't think so because I have to reboot the ISP's modem every time I switch the device connected to it. The 6100 WAN port, for now, is connecting directly to the ISP (Spectrum) modem. I will try the suggestion from @SteveITS and put a dumb switch in between.

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Some ISPs will allow other MACs to connect but at a much reduced rate. It's unusual though.

                T 1 Reply Last reply Reply Quote 0
                • T
                  timbaeten @stephenw10
                  last edited by

                  @stephenw10 I'll check with the ISP, but at no point did they ask for a MAC address, and I just tried with a completely different laptop, and it also got near a gig speed test that the first laptop did.

                  Since I just unboxed this 6100, I'm going to return it. It's either defective or we're all missing something.

                  1 Reply Last reply Reply Quote 1
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    I would try reassigning WAN to one of the other ports and testing that. If it's a hardware issue that will show it.

                    T 1 Reply Last reply Reply Quote 0
                    • T
                      timbaeten @stephenw10
                      last edited by

                      @stephenw10 Well, I switched to WAN2, reconfigured pfSense and rebooted the modem and now I'm getting a couple hundred more bps, 700mbs vs the 500 I was getting on wan1. Curiouser and curiouser.

                      1 Reply Last reply Reply Quote 0
                      • RobbieTTR
                        RobbieTT @timbaeten
                        last edited by RobbieTT

                        @timbaeten said in WAN speed to ISP:

                        @stephenw10 Here is what the status page shows:
                        WAN (ix3)
                        Media 1000baseT <full-duplex,rxpause,txpause>
                        Lan (igc0)
                        Media 1000baseT <full-duplex>

                        It probably does not matter in this case but I find it odd that a interface being used as a WAN port would default to having flow control set to "on" (although this seems to be an ix interface thing).

                        I could just about stretch my mind to having flow control enabled on a LAN port, where you could match switch and other local settings; but really even that could be questionable.

                        now I'm getting a couple hundred more bps, 700mbs vs the 500 I was getting on wan1. Curiouser and curiouser.

                        Can you confirm again that your latest speed test was via a laptop directly plugged into igc0 and connected to an external speed test site on an ix port via either a RJ45 plug or a SFP module:

                         2023-06-22 at 09.06.13.png

                        ☕️

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Yes, ix defaults to using flow-control if the other side supports it.

                          Odd that using ix2 made any difference. Those ports should be identical.

                          I would try assigning WAN to one of the igc ports as a test. If you see full rate there it's clearly a problem with the default settings on the ix ports.

                          1 Reply Last reply Reply Quote 0
                          • M
                            martys
                            last edited by

                            Something that I had to do to improve my download speed was to change the bandwidth settings for the interfaces in the Firewall > Traffic Shaper page.

                            I was seeing a value of 209715.2 Kbits there so I changed each to 2 Gbit (I have a 5100 with 6x1 Gb interfaces). A setting of 1 Gbit gave a lower download speed than the 2 Gbit setting.

                            I suppose I could have just disabled the Enabled checkboxes for each interface. I figured they were enabled for a reason…

                            I went from a very consistent 200 Mb download before these changes to 600-700 Mb. Not the full 1 Gb from the ISP (and that I can see via speed tests directly on the modem), but much better for those rare times that I'm sucking down data by the bucket full.

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              The first thing to try is just removing all the shaping and make sure it can pass the expected bandwidth. If you are using the shaper that is.

                              1 Reply Last reply Reply Quote 0
                              • T
                                timbaeten @SteveITS
                                last edited by

                                @SteveITS @stephenw10 @RobbieTT After a bunch more testing, it could just be that running speedtest from the command line on pfSense is really a problem and it's returning misleading results. Since moving to WAN2 (RJ45), I'm getting north of 800mps on anything I connect to LAN1; be it directly or through an external switch. We haven't explained why WAN2 is any different than WAN1 (RJ45).

                                Thanks very much for the help! Tim

                                1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Mmm, is that in line with what you get when connected directly?

                                  I agree WAN1 and WAN2 should be identical. I would still test using one of the igc NICs as WAN if you can. If there's some low level issue with the ix NIC/driver the igc NIC may not hit that.

                                  Steve

                                  1 Reply Last reply Reply Quote 0
                                  • First post
                                    Last post
                                  Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.