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    can't update pfsense or install packages

    Scheduled Pinned Locked Moved General pfSense Questions
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Try running a packet capture on WAN when you are trying to check. Filter by our subnet 208.123.73.0/24.
      Make sure you see traffic leavning for the pkg servers at 208.123.73.207 or .209.
      If something upstream is blocking that you should see that in a reply since it shows 'permission denied'

      1 Reply Last reply Reply Quote 0
      • M
        mrrobot @Leonardo 5
        last edited by

        @Leonardo-5 its gonna be complecated updating or installing packages in this case 😭

        L 1 Reply Last reply Reply Quote 0
        • L
          Leonardo 5 @mrrobot
          last edited by

          @mrrobot If I find a solution, I will post here and tag you.
          @stephenw10 . I will try. Thank you for helping.

          M 1 Reply Last reply Reply Quote 0
          • N
            nimrod
            last edited by

            Try this.

            Go to System / General Setup

            Do not change anything and just click Save.

            1 Reply Last reply Reply Quote 0
            • M
              mrrobot @Leonardo 5
              last edited by

              @Leonardo-5 thank you mate, i was gonna try to connect the pfsense appliance as a client at a friend and try to update to see what happens (my friend has a different isp from mine), i ll keep u updated as well ;)

              1 Reply Last reply Reply Quote 1
              • N
                NETLOGIC
                last edited by NETLOGIC

                I am also seeing issues updating the Available Package lists for SG-6100 today.
                Was all working perfectly yesterday.

                Noticed that I could not check for Firmware also but that was resolved by toggle and save of previous stable release to current stable release.

                Now it appears that I cannot see available packages or install any packages.

                Here is a dump of command line to try

                Shell Output - pkg-static -d4 update

                DBG(1)[83227]> pkg initialized
                Updating pfSense-core repository catalogue...
                DBG(1)[83227]> PkgRepo: verifying update for pfSense-core
                DBG(1)[83227]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense-core.sqlite'
                DBG(1)[83227]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.conf
                DBG(1)[83227]> opening libfetch fetcher
                DBG(1)[83227]> Fetch > libfetch: connecting
                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.conf with opts "i4"
                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.conf with opts "i4"
                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.conf with opts "i4"
                DBG(1)[83227]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.txz
                DBG(1)[83227]> opening libfetch fetcher
                DBG(1)[83227]> Fetch > libfetch: connecting
                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.txz with opts "i4"
                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.txz with opts "i4"
                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.txz with opts "i4"
                pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.txz: Bad Request
                repository pfSense-core has no meta file, using default settings
                DBG(1)[83227]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.pkg
                DBG(1)[83227]> opening libfetch fetcher
                DBG(1)[83227]> Fetch > libfetch: connecting
                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.pkg with opts "i4"
                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.pkg with opts "i4"
                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.pkg with opts "i4"
                pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.pkg: Bad Request
                DBG(1)[83227]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.txz
                DBG(1)[83227]> opening libfetch fetcher
                DBG(1)[83227]> Fetch > libfetch: connecting
                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.txz with opts "i4"
                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.txz with opts "i4"
                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.txz with opts "i4"
                pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.txz: Bad Request
                Unable to update repository pfSense-core
                Updating pfSense repository catalogue...
                DBG(1)[83227]> PkgRepo: verifying update for pfSense
                DBG(1)[83227]> PkgRepo: need forced update of pfSense
                DBG(1)[83227]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense.sqlite'
                DBG(1)[83227]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.conf
                DBG(1)[83227]> opening libfetch fetcher
                DBG(1)[83227]> Fetch > libfetch: connecting
                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.conf with opts "i4"
                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.conf with opts "i4"
                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.conf with opts "i4"
                DBG(1)[83227]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.txz
                DBG(1)[83227]> opening libfetch fetcher
                DBG(1)[83227]> Fetch > libfetch: connecting
                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.txz with opts "i4"
                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.txz with opts "i4"
                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.txz with opts "i4"
                pkg-static: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.txz: Bad Request
                repository pfSense has no meta file, using default settings
                DBG(1)[83227]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.pkg
                DBG(1)[83227]> opening libfetch fetcher
                DBG(1)[83227]> Fetch > libfetch: connecting
                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.pkg with opts "i4"
                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.pkg with opts "i4"
                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.pkg with opts "i4"
                pkg-static: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.pkg: Bad Request
                DBG(1)[83227]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.txz
                DBG(1)[83227]> opening libfetch fetcher
                DBG(1)[83227]> Fetch > libfetch: connecting
                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.txz with opts "i4"
                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.txz with opts "i4"
                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.txz with opts "i4"
                pkg-static: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.txz: Bad Request
                Unable to update repository pfSense
                Error updating repositories!

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  @NETLOGIC said in can't update pfsense or install packages:

                  Bad Request

                  That Bad Request error means that then client didn't send a currently valid certificate. So either it can't pull a new cert or simply hasn't tried.
                  Try running pfSense-repoc first.

                  N 1 Reply Last reply Reply Quote 0
                  • N
                    NETLOGIC @stephenw10
                    last edited by

                    @stephenw10 After issuing the following command at the command line:

                    pfsense-repoc

                    I saw this:

                    pfSense-repoc: failed to fetch the repo data
                    failed to read the repo data.

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Try: pfSense-upgrade -dc

                      What errors are shown?

                      N 1 Reply Last reply Reply Quote 0
                      • N
                        NETLOGIC @stephenw10
                        last edited by NETLOGIC

                        @stephenw10
                        Command : /root: pfSense-upgrade -dc

                        pfSense-repoc-static: failed to fetch the repo data
                        failed to read the repo data.
                        failed to update the repository settings!!!
                        failed to update the repository settings!!!

                        However when I go to the main status page it shows that it can see and check for current firmware.

                        23.05.1-RELEASE (amd64)
                        built on Wed Jun 28 03:57:27 UTC 2023
                        FreeBSD 14.0-CURRENT

                        The system is on the latest version.
                        Version information updated at Wed Aug 9 12:25:29 MDT 2023

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Ok send me your NDI in chat and I'll check it.

                          1 Reply Last reply Reply Quote 0
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                          • L
                            Leonardo 5
                            last edited by

                            Well, I don't know what I did, but it worked for about 10 minutes again and that is it, not working anymore.
                            I noticed that my ISP now supports ipv6, I started to configure ipv6 here, but ipv6 is so weird, I think I will not be able to configure in my setup.
                            Then I updated the Mikrotik's firmware and packages, which is my router that provides a WAN connection.

                            Weird, as I was writing this comment something changed, it is working again. Trying to update pfSense.
                            5e348358-585e-4c64-a9da-786b486ad783-image.png
                            0ddc2e40-cc4e-4d63-9ee6-1dda84e9eafc-image.png

                            1 Reply Last reply Reply Quote 0
                            • L
                              Leonardo 5
                              last edited by

                              Update failed, the problem is back.
                              1900bc26-56fe-474d-a5f0-e901986c7626-image.png
                              53870b46-5259-4edc-83e1-ae126ac16af7-image.png

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by stephenw10

                                'Permission Denied' like that really looks like something blocking access and sending that back via icmp. If you're not running pfblocker or Snort it pretty much has to be something upstream.

                                L 1 Reply Last reply Reply Quote 0
                                • L
                                  Leonardo 5 @stephenw10
                                  last edited by

                                  @stephenw10 If on my computer within that network I can access the website and download the files, then does it mean that the connection is blocked within the pfSense environment? Is this logic correct? Or maybe because a different port is being used?
                                  For example, I have no problems downloading files from https://pkg00-atx.netgate.com/.

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Unlikely, it's just https. In that case I expect to see it blocked on the firewall itself. Usually that's Snort/Suricata but it could be anything blocking outbound traffic. pfBlocker adds rules that could do it. If you have user rules blocking outbound that could also do it.

                                    1 Reply Last reply Reply Quote 0
                                    • L
                                      Leonardo 5
                                      last edited by

                                      This image is from a video.
                                      3da1ae34-d5ec-44f3-a2ed-b2d647ded859-image.png

                                      This is mine.
                                      848a7ff9-7d29-4fd3-bbf1-e93867a01a2c-image.png

                                      Shouldn't my DNS servers show up here as well? I think there is something wrong with my setup.

                                      1 Reply Last reply Reply Quote 0
                                      • N
                                        nimrod
                                        last edited by

                                        I dont have any DNS servers on my WAN interface either. But i have no issues.

                                        1 Reply Last reply Reply Quote 0
                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          They only show there if the WAN is being passed DNS servers by the upstream connection method. So PPPoE or DHCP usually.

                                          1 Reply Last reply Reply Quote 1
                                          • L
                                            Leonardo 5
                                            last edited by

                                            I did a clean install of version 2.7 (I was using 2.6), before configuring something it was already blocked.

                                            1 Reply Last reply Reply Quote 0
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