Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    can't update pfsense or install packages

    Scheduled Pinned Locked Moved General pfSense Questions
    148 Posts 9 Posters 28.5k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • L
      Leonardo 5 @mrrobot
      last edited by Leonardo 5

      @mrrobot Brazil. I'm starting to suspect that the ISP may be the cause of the problem indeed.

      M 1 Reply Last reply Reply Quote 0
      • L
        Leonardo 5 @stephenw10
        last edited by

        @stephenw10 My ISP doesn't support ipv6. At networking config the parameter "Prefer IPv4 over IPv6" is checked. I am logged as admin when accessing from browser.
        I am using PfSense on a virtual machine (I plan to buy a Netgate appliance when possible) and running the command as root gives me the same result.
        Outbound NAT mode is automatic, I did not add any rule. I am using pfSense with default settings, then I am not using pfBlocker or Snort.
        f354ea15-9aa0-49cd-a54e-955f2e2268fc-image.png

        1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Try running a packet capture on WAN when you are trying to check. Filter by our subnet 208.123.73.0/24.
          Make sure you see traffic leavning for the pkg servers at 208.123.73.207 or .209.
          If something upstream is blocking that you should see that in a reply since it shows 'permission denied'

          1 Reply Last reply Reply Quote 0
          • M
            mrrobot @Leonardo 5
            last edited by

            @Leonardo-5 its gonna be complecated updating or installing packages in this case 😭

            L 1 Reply Last reply Reply Quote 0
            • L
              Leonardo 5 @mrrobot
              last edited by

              @mrrobot If I find a solution, I will post here and tag you.
              @stephenw10 . I will try. Thank you for helping.

              M 1 Reply Last reply Reply Quote 0
              • N
                nimrod
                last edited by

                Try this.

                Go to System / General Setup

                Do not change anything and just click Save.

                1 Reply Last reply Reply Quote 0
                • M
                  mrrobot @Leonardo 5
                  last edited by

                  @Leonardo-5 thank you mate, i was gonna try to connect the pfsense appliance as a client at a friend and try to update to see what happens (my friend has a different isp from mine), i ll keep u updated as well ;)

                  1 Reply Last reply Reply Quote 1
                  • N
                    NETLOGIC
                    last edited by NETLOGIC

                    I am also seeing issues updating the Available Package lists for SG-6100 today.
                    Was all working perfectly yesterday.

                    Noticed that I could not check for Firmware also but that was resolved by toggle and save of previous stable release to current stable release.

                    Now it appears that I cannot see available packages or install any packages.

                    Here is a dump of command line to try

                    Shell Output - pkg-static -d4 update

                    DBG(1)[83227]> pkg initialized
                    Updating pfSense-core repository catalogue...
                    DBG(1)[83227]> PkgRepo: verifying update for pfSense-core
                    DBG(1)[83227]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense-core.sqlite'
                    DBG(1)[83227]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.conf
                    DBG(1)[83227]> opening libfetch fetcher
                    DBG(1)[83227]> Fetch > libfetch: connecting
                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.conf with opts "i4"
                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.conf with opts "i4"
                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.conf with opts "i4"
                    DBG(1)[83227]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.txz
                    DBG(1)[83227]> opening libfetch fetcher
                    DBG(1)[83227]> Fetch > libfetch: connecting
                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.txz with opts "i4"
                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.txz with opts "i4"
                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.txz with opts "i4"
                    pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.txz: Bad Request
                    repository pfSense-core has no meta file, using default settings
                    DBG(1)[83227]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.pkg
                    DBG(1)[83227]> opening libfetch fetcher
                    DBG(1)[83227]> Fetch > libfetch: connecting
                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.pkg with opts "i4"
                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.pkg with opts "i4"
                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.pkg with opts "i4"
                    pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.pkg: Bad Request
                    DBG(1)[83227]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.txz
                    DBG(1)[83227]> opening libfetch fetcher
                    DBG(1)[83227]> Fetch > libfetch: connecting
                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.txz with opts "i4"
                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.txz with opts "i4"
                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.txz with opts "i4"
                    pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.txz: Bad Request
                    Unable to update repository pfSense-core
                    Updating pfSense repository catalogue...
                    DBG(1)[83227]> PkgRepo: verifying update for pfSense
                    DBG(1)[83227]> PkgRepo: need forced update of pfSense
                    DBG(1)[83227]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense.sqlite'
                    DBG(1)[83227]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.conf
                    DBG(1)[83227]> opening libfetch fetcher
                    DBG(1)[83227]> Fetch > libfetch: connecting
                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.conf with opts "i4"
                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.conf with opts "i4"
                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.conf with opts "i4"
                    DBG(1)[83227]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.txz
                    DBG(1)[83227]> opening libfetch fetcher
                    DBG(1)[83227]> Fetch > libfetch: connecting
                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.txz with opts "i4"
                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.txz with opts "i4"
                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.txz with opts "i4"
                    pkg-static: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.txz: Bad Request
                    repository pfSense has no meta file, using default settings
                    DBG(1)[83227]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.pkg
                    DBG(1)[83227]> opening libfetch fetcher
                    DBG(1)[83227]> Fetch > libfetch: connecting
                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.pkg with opts "i4"
                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.pkg with opts "i4"
                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.pkg with opts "i4"
                    pkg-static: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.pkg: Bad Request
                    DBG(1)[83227]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.txz
                    DBG(1)[83227]> opening libfetch fetcher
                    DBG(1)[83227]> Fetch > libfetch: connecting
                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.txz with opts "i4"
                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.txz with opts "i4"
                    DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.txz with opts "i4"
                    pkg-static: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.txz: Bad Request
                    Unable to update repository pfSense
                    Error updating repositories!

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      @NETLOGIC said in can't update pfsense or install packages:

                      Bad Request

                      That Bad Request error means that then client didn't send a currently valid certificate. So either it can't pull a new cert or simply hasn't tried.
                      Try running pfSense-repoc first.

                      N 1 Reply Last reply Reply Quote 0
                      • N
                        NETLOGIC @stephenw10
                        last edited by

                        @stephenw10 After issuing the following command at the command line:

                        pfsense-repoc

                        I saw this:

                        pfSense-repoc: failed to fetch the repo data
                        failed to read the repo data.

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Try: pfSense-upgrade -dc

                          What errors are shown?

                          N 1 Reply Last reply Reply Quote 0
                          • N
                            NETLOGIC @stephenw10
                            last edited by NETLOGIC

                            @stephenw10
                            Command : /root: pfSense-upgrade -dc

                            pfSense-repoc-static: failed to fetch the repo data
                            failed to read the repo data.
                            failed to update the repository settings!!!
                            failed to update the repository settings!!!

                            However when I go to the main status page it shows that it can see and check for current firmware.

                            23.05.1-RELEASE (amd64)
                            built on Wed Jun 28 03:57:27 UTC 2023
                            FreeBSD 14.0-CURRENT

                            The system is on the latest version.
                            Version information updated at Wed Aug 9 12:25:29 MDT 2023

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Ok send me your NDI in chat and I'll check it.

                              1 Reply Last reply Reply Quote 0
                              • E eduardomozart referenced this topic on
                              • D Darkk referenced this topic on
                              • L
                                Leonardo 5
                                last edited by

                                Well, I don't know what I did, but it worked for about 10 minutes again and that is it, not working anymore.
                                I noticed that my ISP now supports ipv6, I started to configure ipv6 here, but ipv6 is so weird, I think I will not be able to configure in my setup.
                                Then I updated the Mikrotik's firmware and packages, which is my router that provides a WAN connection.

                                Weird, as I was writing this comment something changed, it is working again. Trying to update pfSense.
                                5e348358-585e-4c64-a9da-786b486ad783-image.png
                                0ddc2e40-cc4e-4d63-9ee6-1dda84e9eafc-image.png

                                1 Reply Last reply Reply Quote 0
                                • L
                                  Leonardo 5
                                  last edited by

                                  Update failed, the problem is back.
                                  1900bc26-56fe-474d-a5f0-e901986c7626-image.png
                                  53870b46-5259-4edc-83e1-ae126ac16af7-image.png

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by stephenw10

                                    'Permission Denied' like that really looks like something blocking access and sending that back via icmp. If you're not running pfblocker or Snort it pretty much has to be something upstream.

                                    L 1 Reply Last reply Reply Quote 0
                                    • L
                                      Leonardo 5 @stephenw10
                                      last edited by

                                      @stephenw10 If on my computer within that network I can access the website and download the files, then does it mean that the connection is blocked within the pfSense environment? Is this logic correct? Or maybe because a different port is being used?
                                      For example, I have no problems downloading files from https://pkg00-atx.netgate.com/.

                                      1 Reply Last reply Reply Quote 0
                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Unlikely, it's just https. In that case I expect to see it blocked on the firewall itself. Usually that's Snort/Suricata but it could be anything blocking outbound traffic. pfBlocker adds rules that could do it. If you have user rules blocking outbound that could also do it.

                                        1 Reply Last reply Reply Quote 0
                                        • L
                                          Leonardo 5
                                          last edited by

                                          This image is from a video.
                                          3da1ae34-d5ec-44f3-a2ed-b2d647ded859-image.png

                                          This is mine.
                                          848a7ff9-7d29-4fd3-bbf1-e93867a01a2c-image.png

                                          Shouldn't my DNS servers show up here as well? I think there is something wrong with my setup.

                                          1 Reply Last reply Reply Quote 0
                                          • N
                                            nimrod
                                            last edited by

                                            I dont have any DNS servers on my WAN interface either. But i have no issues.

                                            1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.