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    can't update pfsense or install packages

    Scheduled Pinned Locked Moved General pfSense Questions
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    • L
      Leonardo 5 @stephenw10
      last edited by

      @stephenw10 Yes. And I can not see/download packages.
      2f14c42b-9d5c-4474-8f8c-5482abb33bb4-image.png

      On running pkg-static -d update:
      DBG(1)[97999]> pkg initialized
      Updating pfSense-core repository catalogue...
      DBG(1)[97999]> PkgRepo: verifying update for pfSense-core
      DBG(1)[97999]> PkgRepo: need forced update of pfSense-core
      DBG(1)[97999]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense-core.sqlite'
      DBG(1)[97999]> Request to fetch pkg+https://pkg.pfsense.org/pfSense_v2_7_0_amd64-core/meta.conf
      DBG(1)[97999]> opening libfetch fetcher
      DBG(1)[97999]> Fetch > libfetch: connecting
      DBG(1)[97999]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_7_0_amd64-core/meta.conf with opts "i"
      DBG(1)[97999]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_7_0_amd64-core/meta.conf with opts "i"
      DBG(1)[97999]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_7_0_amd64-core/meta.conf with opts "i"
      DBG(1)[97999]> Request to fetch pkg+https://pkg.pfsense.org/pfSense_v2_7_0_amd64-core/meta.txz
      DBG(1)[97999]> opening libfetch fetcher
      DBG(1)[97999]> Fetch > libfetch: connecting
      DBG(1)[97999]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_7_0_amd64-core/meta.txz with opts "i"
      DBG(1)[97999]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_7_0_amd64-core/meta.txz with opts "i"
      DBG(1)[97999]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_7_0_amd64-core/meta.txz with opts "i"
      pkg-static: https://pkg01-atx.netgate.com/pfSense_v2_7_0_amd64-core/meta.txz: No route to host
      repository pfSense-core has no meta file, using default settings
      ...
      DBG(1)[97999]> Request to fetch pkg+https://pkg.pfsense.org/pfSense_v2_7_0_amd64-pfSense_v2_7_0/packagesite.txz
      DBG(1)[97999]> opening libfetch fetcher
      DBG(1)[97999]> Fetch > libfetch: connecting
      DBG(1)[97999]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_7_0_amd64-pfSense_v2_7_0/packagesite.txz with opts "i"
      DBG(1)[97999]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_7_0_amd64-pfSense_v2_7_0/packagesite.txz with opts "i"
      DBG(1)[97999]> Fetch: fetching from: https://pkg00-atx.netgate.com/pfSense_v2_7_0_amd64-pfSense_v2_7_0/packagesite.txz with opts "i"
      pkg-static: https://pkg00-atx.netgate.com/pfSense_v2_7_0_amd64-pfSense_v2_7_0/packagesite.txz: No route to host
      Unable to update repository pfSense
      Error updating repositories!

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Hmm, try: pkg-static -d4 update

        L 1 Reply Last reply Reply Quote 0
        • L
          Leonardo 5
          last edited by

          When I changed DNS Resolution Behavior to "Use remote DNS Servers, ignore local DNS" I was able to see the packages and run "pkg-static -d update".
          I even tried to install the open vpn config export package, but I got an error asking to update pfsense.
          It was only normal for about 10 minutes, then when I tried to update pfSense it was back to the same problem as before, "no route to host".

          M 1 Reply Last reply Reply Quote 0
          • L
            Leonardo 5 @stephenw10
            last edited by

            @stephenw10 Running pkg-static -d4 update
            ...
            DBG(1)[10184]> Request to fetch pkg+https://pkg.pfsense.org/pfSense_v2_7_0_amd64-pfSense_v2_7_0/packagesite.txz
            DBG(1)[10184]> opening libfetch fetcher
            DBG(1)[10184]> Fetch > libfetch: connecting
            DBG(1)[10184]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_7_0_amd64-pfSense_v2_7_0/packagesite.txz with opts "i4"
            DBG(1)[10184]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_7_0_amd64-pfSense_v2_7_0/packagesite.txz with opts "i4"
            DBG(1)[10184]> Fetch: fetching from: https://pkg01-atx.netgate.com/pfSense_v2_7_0_amd64-pfSense_v2_7_0/packagesite.txz with opts "i4"
            pkg-static: https://pkg01-atx.netgate.com/pfSense_v2_7_0_amd64-pfSense_v2_7_0/packagesite.txz: Permission denied
            Unable to update repository pfSense
            Error updating repositories!

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Ok so it looks like it's trying to use v6 by default but there's no route. And something is blocking it when it tries to use v4.

              Are you logged in as admin/root?

              Do you have outbound block rules? pfBlocker? Snort?

              L 1 Reply Last reply Reply Quote 0
              • M
                mrrobot @Leonardo 5
                last edited by

                @Leonardo-5 in which country you are using ur pfsense router ? i have the same issue as u & we suspect the isp is blocking the traffic !

                L 1 Reply Last reply Reply Quote 0
                • L
                  Leonardo 5 @mrrobot
                  last edited by Leonardo 5

                  @mrrobot Brazil. I'm starting to suspect that the ISP may be the cause of the problem indeed.

                  M 1 Reply Last reply Reply Quote 0
                  • L
                    Leonardo 5 @stephenw10
                    last edited by

                    @stephenw10 My ISP doesn't support ipv6. At networking config the parameter "Prefer IPv4 over IPv6" is checked. I am logged as admin when accessing from browser.
                    I am using PfSense on a virtual machine (I plan to buy a Netgate appliance when possible) and running the command as root gives me the same result.
                    Outbound NAT mode is automatic, I did not add any rule. I am using pfSense with default settings, then I am not using pfBlocker or Snort.
                    f354ea15-9aa0-49cd-a54e-955f2e2268fc-image.png

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Try running a packet capture on WAN when you are trying to check. Filter by our subnet 208.123.73.0/24.
                      Make sure you see traffic leavning for the pkg servers at 208.123.73.207 or .209.
                      If something upstream is blocking that you should see that in a reply since it shows 'permission denied'

                      1 Reply Last reply Reply Quote 0
                      • M
                        mrrobot @Leonardo 5
                        last edited by

                        @Leonardo-5 its gonna be complecated updating or installing packages in this case 😭

                        L 1 Reply Last reply Reply Quote 0
                        • L
                          Leonardo 5 @mrrobot
                          last edited by

                          @mrrobot If I find a solution, I will post here and tag you.
                          @stephenw10 . I will try. Thank you for helping.

                          M 1 Reply Last reply Reply Quote 0
                          • N
                            nimrod
                            last edited by

                            Try this.

                            Go to System / General Setup

                            Do not change anything and just click Save.

                            1 Reply Last reply Reply Quote 0
                            • M
                              mrrobot @Leonardo 5
                              last edited by

                              @Leonardo-5 thank you mate, i was gonna try to connect the pfsense appliance as a client at a friend and try to update to see what happens (my friend has a different isp from mine), i ll keep u updated as well ;)

                              1 Reply Last reply Reply Quote 1
                              • N
                                NETLOGIC
                                last edited by NETLOGIC

                                I am also seeing issues updating the Available Package lists for SG-6100 today.
                                Was all working perfectly yesterday.

                                Noticed that I could not check for Firmware also but that was resolved by toggle and save of previous stable release to current stable release.

                                Now it appears that I cannot see available packages or install any packages.

                                Here is a dump of command line to try

                                Shell Output - pkg-static -d4 update

                                DBG(1)[83227]> pkg initialized
                                Updating pfSense-core repository catalogue...
                                DBG(1)[83227]> PkgRepo: verifying update for pfSense-core
                                DBG(1)[83227]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense-core.sqlite'
                                DBG(1)[83227]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.conf
                                DBG(1)[83227]> opening libfetch fetcher
                                DBG(1)[83227]> Fetch > libfetch: connecting
                                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.conf with opts "i4"
                                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.conf with opts "i4"
                                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.conf with opts "i4"
                                DBG(1)[83227]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.txz
                                DBG(1)[83227]> opening libfetch fetcher
                                DBG(1)[83227]> Fetch > libfetch: connecting
                                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.txz with opts "i4"
                                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.txz with opts "i4"
                                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.txz with opts "i4"
                                pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/meta.txz: Bad Request
                                repository pfSense-core has no meta file, using default settings
                                DBG(1)[83227]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.pkg
                                DBG(1)[83227]> opening libfetch fetcher
                                DBG(1)[83227]> Fetch > libfetch: connecting
                                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.pkg with opts "i4"
                                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.pkg with opts "i4"
                                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.pkg with opts "i4"
                                pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.pkg: Bad Request
                                DBG(1)[83227]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.txz
                                DBG(1)[83227]> opening libfetch fetcher
                                DBG(1)[83227]> Fetch > libfetch: connecting
                                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.txz with opts "i4"
                                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.txz with opts "i4"
                                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.txz with opts "i4"
                                pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_1_amd64-core/packagesite.txz: Bad Request
                                Unable to update repository pfSense-core
                                Updating pfSense repository catalogue...
                                DBG(1)[83227]> PkgRepo: verifying update for pfSense
                                DBG(1)[83227]> PkgRepo: need forced update of pfSense
                                DBG(1)[83227]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense.sqlite'
                                DBG(1)[83227]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.conf
                                DBG(1)[83227]> opening libfetch fetcher
                                DBG(1)[83227]> Fetch > libfetch: connecting
                                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.conf with opts "i4"
                                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.conf with opts "i4"
                                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.conf with opts "i4"
                                DBG(1)[83227]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.txz
                                DBG(1)[83227]> opening libfetch fetcher
                                DBG(1)[83227]> Fetch > libfetch: connecting
                                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.txz with opts "i4"
                                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.txz with opts "i4"
                                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.txz with opts "i4"
                                pkg-static: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/meta.txz: Bad Request
                                repository pfSense has no meta file, using default settings
                                DBG(1)[83227]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.pkg
                                DBG(1)[83227]> opening libfetch fetcher
                                DBG(1)[83227]> Fetch > libfetch: connecting
                                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.pkg with opts "i4"
                                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.pkg with opts "i4"
                                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.pkg with opts "i4"
                                pkg-static: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.pkg: Bad Request
                                DBG(1)[83227]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.txz
                                DBG(1)[83227]> opening libfetch fetcher
                                DBG(1)[83227]> Fetch > libfetch: connecting
                                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.txz with opts "i4"
                                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.txz with opts "i4"
                                DBG(1)[83227]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.txz with opts "i4"
                                pkg-static: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_1_amd64-pfSense_plus_v23_05_1/packagesite.txz: Bad Request
                                Unable to update repository pfSense
                                Error updating repositories!

                                1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  @NETLOGIC said in can't update pfsense or install packages:

                                  Bad Request

                                  That Bad Request error means that then client didn't send a currently valid certificate. So either it can't pull a new cert or simply hasn't tried.
                                  Try running pfSense-repoc first.

                                  N 1 Reply Last reply Reply Quote 0
                                  • N
                                    NETLOGIC @stephenw10
                                    last edited by

                                    @stephenw10 After issuing the following command at the command line:

                                    pfsense-repoc

                                    I saw this:

                                    pfSense-repoc: failed to fetch the repo data
                                    failed to read the repo data.

                                    1 Reply Last reply Reply Quote 0
                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Try: pfSense-upgrade -dc

                                      What errors are shown?

                                      N 1 Reply Last reply Reply Quote 0
                                      • N
                                        NETLOGIC @stephenw10
                                        last edited by NETLOGIC

                                        @stephenw10
                                        Command : /root: pfSense-upgrade -dc

                                        pfSense-repoc-static: failed to fetch the repo data
                                        failed to read the repo data.
                                        failed to update the repository settings!!!
                                        failed to update the repository settings!!!

                                        However when I go to the main status page it shows that it can see and check for current firmware.

                                        23.05.1-RELEASE (amd64)
                                        built on Wed Jun 28 03:57:27 UTC 2023
                                        FreeBSD 14.0-CURRENT

                                        The system is on the latest version.
                                        Version information updated at Wed Aug 9 12:25:29 MDT 2023

                                        1 Reply Last reply Reply Quote 0
                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Ok send me your NDI in chat and I'll check it.

                                          1 Reply Last reply Reply Quote 0
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                                          • L
                                            Leonardo 5
                                            last edited by

                                            Well, I don't know what I did, but it worked for about 10 minutes again and that is it, not working anymore.
                                            I noticed that my ISP now supports ipv6, I started to configure ipv6 here, but ipv6 is so weird, I think I will not be able to configure in my setup.
                                            Then I updated the Mikrotik's firmware and packages, which is my router that provides a WAN connection.

                                            Weird, as I was writing this comment something changed, it is working again. Trying to update pfSense.
                                            5e348358-585e-4c64-a9da-786b486ad783-image.png
                                            0ddc2e40-cc4e-4d63-9ee6-1dda84e9eafc-image.png

                                            1 Reply Last reply Reply Quote 0
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