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    Fresh Install - Unable to Check for Updates

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    13 Posts 5 Posters 1.3k Views
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    • R
      rcoleman-netgate Netgate @sentein
      last edited by

      @sentein said in Fresh Install - Unable to Check for Updates:

      any time i try to upgrade all i get is "Unable to check for updates". If i use option 13 on the shell it seems to go through and get all the applicable updates but it is still coming across as pfSense CE 2.7.

      Open a ticket for all upgrade from CE->Plus issues at https://go.netgate.com/

      Ryan
      Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
      Requesting firmware for your Netgate device? https://go.netgate.com
      Switching: Mikrotik, Netgear, Extreme
      Wireless: Aruba, Ubiquiti

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        You were able to set the Plus upgrade repo in System > Update?

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        • S
          sentein
          last edited by sentein

          Yep. I can set the repo to the plus upgrade but no matter the repo it still says unable to check for update.

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            At the command line if you run pfSense-upgrade -d does it offer the upgrade to Plus?

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            • S
              sentein @stephenw10
              last edited by

              @stephenw10 There is a line as soon as it starts the update process asking me if i want to upgrade but there is no prompt or delay to let me input anything. I have tried typing in Upgrade while it is installing and checking repos but it does not do anything. Hopefully the people over at Netgate are working on it. I am at work so i cannot try anything until tonight. As far as i know i have given them full access to this box to see if they can figure out what is going on.

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              • S
                sentein @stephenw10
                last edited by

                @stephenw10
                So it looks like they found the issue. When i get home tonight we will see if it actually upgrades for me. If it does this will be solved.

                "It appears your installation was defaulting/preferring to use IPv6 for the upgrade and was hitting a snag."

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Yup, I was involved there. Running pkg -d4 update allowed it to complete so there is some problem with the IPv6 routing. We set it to prefer v4 locally and it succeeded.

                  Steve

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                  • I
                    IonutIT @stephenw10
                    last edited by

                    @stephenw10

                    Sorry to steal this thread, but it seems that I'm having a similar type of issue.

                    It seems that suddenly I cannot check for updates or check for package updates from the webUI. I get an error saying "unable to retrieve package information" and "unable to check for updates"

                    Going into CLI and issuing pkg update does work, but take A LOT of time. Like 12-15 minutes to check everything and output that All repositories are up to date.

                    Running pkg -d4 update makes it work at regular speed, finishing in just a few seconds.

                    What's going on with this? My IPv6 setup is fully functional, all my other IPv6 enabled devices run just fine with no evident lag or delay.

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Yes, there is a routing issue at the server side we are working on now. Should be resolved shortly.

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                      • M
                        Mael @stephenw10
                        last edited by

                        @stephenw10 - Please let us know when the routing issue is resolved.

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Should be resolved now. Working fine again from here.

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                          • I
                            IonutIT @stephenw10
                            last edited by

                            @stephenw10

                            Yep, things are back to normal for me as well.

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