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    Freeradius: after upgrade from 0.15.10 to 0.15.10_1: error during authentication: Operation timed out

    Scheduled Pinned Locked Moved General pfSense Questions
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    • johnpozJ
      johnpoz LAYER 8 Global Moderator @Luca De Andreis
      last edited by

      @Luca-De-Andreis well that not good if you had that set.. Not sure what could of gone wrong? I had no issues with upgrade on my 23.05.1 box.. but it happened on 3 different installs? Ugghhhh

      An intelligent man is sometimes forced to be drunk to spend time with his fools
      If you get confused: Listen to the Music Play
      Please don't Chat/PM me for help, unless mod related
      SG-4860 24.11 | Lab VMs 2.8, 24.11

      L 2 Replies Last reply Reply Quote 0
      • L
        Luca De Andreis @Luca De Andreis
        last edited by Luca De Andreis

        @Luca-De-Andreis

        Yes confirmed. On three different devices (I didn't initially check the Freeradius configuration and so in the immediate instance I didn't realize it was completely zeroed out).

        The problem occurred on both VM-KVM and Netgate 6100, same issue.

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        • L
          Luca De Andreis @johnpoz
          last edited by

          @johnpoz

          I just updated a new PfSense 23.05.1 server (Freeradius to 0.15.10_1)
          This time I did a full backup first.

          I confirm that after the Freeradius upgrade the configuration was completely deleted.

          Restore configuration: ok

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          • L
            Luca De Andreis @johnpoz
            last edited by

            @johnpoz

            I have now updated FreeRadius to a fifth PfSens 23.05.1
            Same problem.

            Now I proceed with backup and restore of the configuration and off I go :)

            johnpozJ 1 Reply Last reply Reply Quote 0
            • johnpozJ
              johnpoz LAYER 8 Global Moderator @Luca De Andreis
              last edited by

              @Luca-De-Andreis and you validated before the update that it was checked to no wipe the config?

              An intelligent man is sometimes forced to be drunk to spend time with his fools
              If you get confused: Listen to the Music Play
              Please don't Chat/PM me for help, unless mod related
              SG-4860 24.11 | Lab VMs 2.8, 24.11

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              • L
                Luca De Andreis @johnpoz
                last edited by

                @johnpoz

                Yes

                d1464a93-bf2c-4135-81e3-c13b4606be00-immagine.png

                2f1c269d-2842-4812-910d-e95bacb8cd88-immagine.png

                This PfSense 23.05.1 server was updated yesterday (I mean the radius package) and had the same problem (I didn't notice yesterday that it had lost the configuration).
                Then a VM level restore was done and it was back to how it was before the upgrade.
                You can see the Freeradius configuration and the version that was before the upgrade.

                johnpozJ 1 Reply Last reply Reply Quote 0
                • johnpozJ
                  johnpoz LAYER 8 Global Moderator @Luca De Andreis
                  last edited by johnpoz

                  @Luca-De-Andreis well that is good that you can rollback.. Maybe someone like @stephenw10 or @Derelict could help us figure out what is going on then.

                  I was not able to reproduce the issue.. But since you have seen it on multiple boxes - I will look in redmine to see if anything has been reported..

                  edit:
                  This looks like the problem

                  https://redmine.pfsense.org/issues/14806

                  Looks like should check your actual xml file - and possible simple solution is to just go in and save the settings, and then recheck your xml to see if the save setting is there.

                  edit2:

                  So I just downloaded the xml for package manager - and looking through.. I find this in mine

                  <freeradiussettings>
                  		<config>
                  			<varsettingsmaxrequests>1024</varsettingsmaxrequests>
                  			<varsettingsmaxrequesttime>30</varsettingsmaxrequesttime>
                  			<varsettingscleanupdelay>5</varsettingscleanupdelay>
                  			<varsettingsallowcoredumps>no</varsettingsallowcoredumps>
                  			<varsettingsregularexpressions>yes</varsettingsregularexpressions>
                  			<varsettingsextendedexpressions>yes</varsettingsextendedexpressions>
                  			<keep_settings>on</keep_settings>
                  

                  Notice the keep_settings is set to on... I would look in your xml and validate that is there..

                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                  If you get confused: Listen to the Music Play
                  Please don't Chat/PM me for help, unless mod related
                  SG-4860 24.11 | Lab VMs 2.8, 24.11

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                  • L
                    Luca De Andreis
                    last edited by Luca De Andreis

                    This is the section (in the above server)


                    <freeradiussettings>
                    	<config>
                    		<varsettingsmaxrequests>1024</varsettingsmaxrequests>
                    		<varsettingsmaxrequesttime>30</varsettingsmaxrequesttime>
                    		<varsettingscleanupdelay>5</varsettingscleanupdelay>
                    		<varsettingsallowcoredumps>no</varsettingsallowcoredumps>
                    		<varsettingsregularexpressions>yes</varsettingsregularexpressions>
                    		<varsettingsextendedexpressions>yes</varsettingsextendedexpressions>
                    		<varsettingslogdir>syslog</varsettingslogdir>
                    		<varsettingsauth>yes</varsettingsauth>
                    		<varsettingsauthbadpass>no</varsettingsauthbadpass>
                    		<varsettingsauthbadpassmessage></varsettingsauthbadpassmessage>
                    		<varsettingsauthgoodpass>no</varsettingsauthgoodpass>
                    		<varsettingsauthgoodpassmessage></varsettingsauthgoodpassmessage>
                    		<varsettingsstrippednames>no</varsettingsstrippednames>
                    		<varsettingshostnamelookups>no</varsettingshostnamelookups>
                    		<varsettingsmaxattributes>200</varsettingsmaxattributes>
                    		<varsettingsrejectdelay>1</varsettingsrejectdelay>
                    		<varsettingsstartservers>5</varsettingsstartservers>
                    		<varsettingsmaxservers>32</varsettingsmaxservers>
                    		<varsettingsminspareservers>3</varsettingsminspareservers>
                    		<varsettingsmaxspareservers>10</varsettingsmaxspareservers>
                    		<varsettingsmaxqueuesize>65536</varsettingsmaxqueuesize>
                    		<varsettingsmaxrequestsperserver>0</varsettingsmaxrequestsperserver>
                    		<varsettingsmotpenable></varsettingsmotpenable>
                    		<varsettingsmotptimespan></varsettingsmotptimespan>
                    		<varsettingsmotppasswordattempts></varsettingsmotppasswordattempts>
                    		<varsettingsmotpchecksumtype>sha1</varsettingsmotpchecksumtype>
                    		<varsettingsmotptokenlength></varsettingsmotptokenlength>
                    		<varsettingsenablemacauth></varsettingsenablemacauth>
                    		<varsettingsenableacctunique></varsettingsenableacctunique>
                    	</config>
                    </freeradiussettings>
                    

                    I've not a voice:

                    <keep_settings>on</keep_settings>

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                    • L
                      Luca De Andreis @johnpoz
                      last edited by

                      @johnpoz

                      but... if I save the configuration (with no modify):


                      <freeradiussettings>
                      <config>
                      <varsettingsmaxrequests>1024</varsettingsmaxrequests>
                      <varsettingsmaxrequesttime>30</varsettingsmaxrequesttime>
                      <varsettingscleanupdelay>5</varsettingscleanupdelay>
                      <varsettingsallowcoredumps>no</varsettingsallowcoredumps>
                      <varsettingsregularexpressions>yes</varsettingsregularexpressions>
                      <varsettingsextendedexpressions>yes</varsettingsextendedexpressions>
                      <keep_settings>on</keep_settings>


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                      • T
                        tman222
                        last edited by tman222

                        I was also affected by this issue. Upgraded the freeradius package to 0.15.10_1 on two 23.05.1 machines yesterday and both lost the freeradius configuration in the process.

                        Got back up and running quickly though:

                        1. Restored a recent backup (configuration). Once firewall had finished rebooting all freeradius configuration settings were back. Confirmed everything was working.
                        2. Went into freeradius settings, unchecked "Save settings after deletion", and saved settings. The re-checked "Save settings after deletion" and saved again. Not sure if this step was necessary after upgrading the package, but I performed it just in case.
                        3. Downloaded a configuration backup and can see that the <keep_settings> tag is now there under the freeradius configuration settings.
                        johnpozJ 1 Reply Last reply Reply Quote 0
                        • johnpozJ
                          johnpoz LAYER 8 Global Moderator @tman222
                          last edited by

                          I take it I could not reproduce because not all that long ago, I had changed all my certs for my eap-tls setup, and hit save settings at some point..

                          An intelligent man is sometimes forced to be drunk to spend time with his fools
                          If you get confused: Listen to the Music Play
                          Please don't Chat/PM me for help, unless mod related
                          SG-4860 24.11 | Lab VMs 2.8, 24.11

                          GertjanG 1 Reply Last reply Reply Quote 0
                          • GertjanG
                            Gertjan @johnpoz
                            last edited by

                            Somewhat anti-productive, but I found no issues while upgrading to "_1".

                            I've found this subject the moment I had hit "upgrade" ....
                            I knew I had a fresh backup of the config, as I have these created twice a day.

                            But nothing happened : all is well 😠 ..... euh 😊

                            No "help me" PM's please. Use the forum, the community will thank you.
                            Edit : and where are the logs ??

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                            • T
                              tman222
                              last edited by tman222

                              I checked some older configuration backup files as well and the <keep_settings> tag was not present. I assume this must be why the freeradius configuration settings were lost during the package upgrade to 0.15.10_1.

                              @Gertjan @johnpoz - is the <keep_settings> tag present in all your configuration back up files (i.e. in ones created prior to the package upgrade)?

                              GertjanG johnpozJ 2 Replies Last reply Reply Quote 0
                              • GertjanG
                                Gertjan @tman222
                                last edited by Gertjan

                                @tman222

                                [23.05.1-RELEASE][root@pfSense.bhf.net]/root: grep 'keep_settings' /conf/config.xml
                                                                <keep_settings>on</keep_settings>
                                

                                Yep.

                                edit : that is, somewhere below

                                <freeradiussettings>
                                                       <config>
                                

                                No "help me" PM's please. Use the forum, the community will thank you.
                                Edit : and where are the logs ??

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                                • johnpozJ
                                  johnpoz LAYER 8 Global Moderator @tman222
                                  last edited by johnpoz

                                  @tman222 I just looked at one from 9/3 and the setting was there.

                                  edit: found an old one from 2/19 and yeah settings is there.. One from 8/23 and yup there.

                                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                                  If you get confused: Listen to the Music Play
                                  Please don't Chat/PM me for help, unless mod related
                                  SG-4860 24.11 | Lab VMs 2.8, 24.11

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                                  • T
                                    tman222
                                    last edited by

                                    Thanks guys, I think that explains it then. I did have the "Save settings..." option checked, but the tag was not present in the configuration back up files. Maybe I never hit Save on that screen. In any case, it appears to resolved now.

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                                    • johnpozJ johnpoz referenced this topic on
                                    • W
                                      whorfin @tman222
                                      last edited by

                                      Same boat; that wrecked my evening, but fortunately I found this thread after moving to a privileged machine not needing radius authentication.

                                      Upgrade from 0.15.10 to 0.15.10_1 blew away all freeradius config.
                                      Restored pfSense from a backup config.
                                      Confirmed that the GUI showed "Save settings after deletion" was ticked
                                      ...but the config file had no entry for <keep_settings> it was simply missing
                                      Unticked/saved/Ticked/saved and then exported a new config
                                      <keep_settings> is now present and set to on

                                      ps - unable to check the redmine link above, the site is currently busted:

                                      This website is under heavy load (queue full)
                                      We're sorry, too many people are accessing this website at the same time. We're working on this problem. Please try again later.
                                      
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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        The redmine site is available again. That bug is now fixed.

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                                        • V
                                          Viper_Rus
                                          last edited by Viper_Rus

                                          This post is deleted!
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                                          • C
                                            c0ff33h4x
                                            last edited by

                                            @Luca-De-Andreis said in Freeradius: after upgrade from 0.15.10 to 0.15.10_1: error during authentication: Operation timed out:

                                            /diag_authentication.php: Error during RADIUS authentication : Operation timed out

                                            Is there a fix for this specific error? I'm in a (presently unique but likely soon to be more common for other users) scenario where I'm installing a fresh 2.7.1 build with no backup to restore from so I only have freeradius3 0.15.10_1 available which isn't functional and results in the above Operation timed out message.

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