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    Freeradius: after upgrade from 0.15.10 to 0.15.10_1: error during authentication: Operation timed out

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    • johnpozJ
      johnpoz LAYER 8 Global Moderator @Luca De Andreis
      last edited by johnpoz

      @Luca-De-Andreis well that is good that you can rollback.. Maybe someone like @stephenw10 or @Derelict could help us figure out what is going on then.

      I was not able to reproduce the issue.. But since you have seen it on multiple boxes - I will look in redmine to see if anything has been reported..

      edit:
      This looks like the problem

      https://redmine.pfsense.org/issues/14806

      Looks like should check your actual xml file - and possible simple solution is to just go in and save the settings, and then recheck your xml to see if the save setting is there.

      edit2:

      So I just downloaded the xml for package manager - and looking through.. I find this in mine

      <freeradiussettings>
      		<config>
      			<varsettingsmaxrequests>1024</varsettingsmaxrequests>
      			<varsettingsmaxrequesttime>30</varsettingsmaxrequesttime>
      			<varsettingscleanupdelay>5</varsettingscleanupdelay>
      			<varsettingsallowcoredumps>no</varsettingsallowcoredumps>
      			<varsettingsregularexpressions>yes</varsettingsregularexpressions>
      			<varsettingsextendedexpressions>yes</varsettingsextendedexpressions>
      			<keep_settings>on</keep_settings>
      

      Notice the keep_settings is set to on... I would look in your xml and validate that is there..

      An intelligent man is sometimes forced to be drunk to spend time with his fools
      If you get confused: Listen to the Music Play
      Please don't Chat/PM me for help, unless mod related
      SG-4860 24.11 | Lab VMs 2.8, 24.11

      L 1 Reply Last reply Reply Quote 0
      • L
        Luca De Andreis
        last edited by Luca De Andreis

        This is the section (in the above server)


        <freeradiussettings>
        	<config>
        		<varsettingsmaxrequests>1024</varsettingsmaxrequests>
        		<varsettingsmaxrequesttime>30</varsettingsmaxrequesttime>
        		<varsettingscleanupdelay>5</varsettingscleanupdelay>
        		<varsettingsallowcoredumps>no</varsettingsallowcoredumps>
        		<varsettingsregularexpressions>yes</varsettingsregularexpressions>
        		<varsettingsextendedexpressions>yes</varsettingsextendedexpressions>
        		<varsettingslogdir>syslog</varsettingslogdir>
        		<varsettingsauth>yes</varsettingsauth>
        		<varsettingsauthbadpass>no</varsettingsauthbadpass>
        		<varsettingsauthbadpassmessage></varsettingsauthbadpassmessage>
        		<varsettingsauthgoodpass>no</varsettingsauthgoodpass>
        		<varsettingsauthgoodpassmessage></varsettingsauthgoodpassmessage>
        		<varsettingsstrippednames>no</varsettingsstrippednames>
        		<varsettingshostnamelookups>no</varsettingshostnamelookups>
        		<varsettingsmaxattributes>200</varsettingsmaxattributes>
        		<varsettingsrejectdelay>1</varsettingsrejectdelay>
        		<varsettingsstartservers>5</varsettingsstartservers>
        		<varsettingsmaxservers>32</varsettingsmaxservers>
        		<varsettingsminspareservers>3</varsettingsminspareservers>
        		<varsettingsmaxspareservers>10</varsettingsmaxspareservers>
        		<varsettingsmaxqueuesize>65536</varsettingsmaxqueuesize>
        		<varsettingsmaxrequestsperserver>0</varsettingsmaxrequestsperserver>
        		<varsettingsmotpenable></varsettingsmotpenable>
        		<varsettingsmotptimespan></varsettingsmotptimespan>
        		<varsettingsmotppasswordattempts></varsettingsmotppasswordattempts>
        		<varsettingsmotpchecksumtype>sha1</varsettingsmotpchecksumtype>
        		<varsettingsmotptokenlength></varsettingsmotptokenlength>
        		<varsettingsenablemacauth></varsettingsenablemacauth>
        		<varsettingsenableacctunique></varsettingsenableacctunique>
        	</config>
        </freeradiussettings>
        

        I've not a voice:

        <keep_settings>on</keep_settings>

        1 Reply Last reply Reply Quote 0
        • L
          Luca De Andreis @johnpoz
          last edited by

          @johnpoz

          but... if I save the configuration (with no modify):


          <freeradiussettings>
          <config>
          <varsettingsmaxrequests>1024</varsettingsmaxrequests>
          <varsettingsmaxrequesttime>30</varsettingsmaxrequesttime>
          <varsettingscleanupdelay>5</varsettingscleanupdelay>
          <varsettingsallowcoredumps>no</varsettingsallowcoredumps>
          <varsettingsregularexpressions>yes</varsettingsregularexpressions>
          <varsettingsextendedexpressions>yes</varsettingsextendedexpressions>
          <keep_settings>on</keep_settings>


          1 Reply Last reply Reply Quote 0
          • T
            tman222
            last edited by tman222

            I was also affected by this issue. Upgraded the freeradius package to 0.15.10_1 on two 23.05.1 machines yesterday and both lost the freeradius configuration in the process.

            Got back up and running quickly though:

            1. Restored a recent backup (configuration). Once firewall had finished rebooting all freeradius configuration settings were back. Confirmed everything was working.
            2. Went into freeradius settings, unchecked "Save settings after deletion", and saved settings. The re-checked "Save settings after deletion" and saved again. Not sure if this step was necessary after upgrading the package, but I performed it just in case.
            3. Downloaded a configuration backup and can see that the <keep_settings> tag is now there under the freeradius configuration settings.
            johnpozJ 1 Reply Last reply Reply Quote 0
            • johnpozJ
              johnpoz LAYER 8 Global Moderator @tman222
              last edited by

              I take it I could not reproduce because not all that long ago, I had changed all my certs for my eap-tls setup, and hit save settings at some point..

              An intelligent man is sometimes forced to be drunk to spend time with his fools
              If you get confused: Listen to the Music Play
              Please don't Chat/PM me for help, unless mod related
              SG-4860 24.11 | Lab VMs 2.8, 24.11

              GertjanG 1 Reply Last reply Reply Quote 0
              • GertjanG
                Gertjan @johnpoz
                last edited by

                Somewhat anti-productive, but I found no issues while upgrading to "_1".

                I've found this subject the moment I had hit "upgrade" ....
                I knew I had a fresh backup of the config, as I have these created twice a day.

                But nothing happened : all is well ๐Ÿ˜  ..... euh ๐Ÿ˜Š

                No "help me" PM's please. Use the forum, the community will thank you.
                Edit : and where are the logs ??

                1 Reply Last reply Reply Quote 0
                • T
                  tman222
                  last edited by tman222

                  I checked some older configuration backup files as well and the <keep_settings> tag was not present. I assume this must be why the freeradius configuration settings were lost during the package upgrade to 0.15.10_1.

                  @Gertjan @johnpoz - is the <keep_settings> tag present in all your configuration back up files (i.e. in ones created prior to the package upgrade)?

                  GertjanG johnpozJ 2 Replies Last reply Reply Quote 0
                  • GertjanG
                    Gertjan @tman222
                    last edited by Gertjan

                    @tman222

                    [23.05.1-RELEASE][root@pfSense.bhf.net]/root: grep 'keep_settings' /conf/config.xml
                                                    <keep_settings>on</keep_settings>
                    

                    Yep.

                    edit : that is, somewhere below

                    <freeradiussettings>
                                           <config>
                    

                    No "help me" PM's please. Use the forum, the community will thank you.
                    Edit : and where are the logs ??

                    1 Reply Last reply Reply Quote 0
                    • johnpozJ
                      johnpoz LAYER 8 Global Moderator @tman222
                      last edited by johnpoz

                      @tman222 I just looked at one from 9/3 and the setting was there.

                      edit: found an old one from 2/19 and yeah settings is there.. One from 8/23 and yup there.

                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                      If you get confused: Listen to the Music Play
                      Please don't Chat/PM me for help, unless mod related
                      SG-4860 24.11 | Lab VMs 2.8, 24.11

                      1 Reply Last reply Reply Quote 0
                      • T
                        tman222
                        last edited by

                        Thanks guys, I think that explains it then. I did have the "Save settings..." option checked, but the tag was not present in the configuration back up files. Maybe I never hit Save on that screen. In any case, it appears to resolved now.

                        W 1 Reply Last reply Reply Quote 0
                        • johnpozJ johnpoz referenced this topic on
                        • W
                          whorfin @tman222
                          last edited by

                          Same boat; that wrecked my evening, but fortunately I found this thread after moving to a privileged machine not needing radius authentication.

                          Upgrade from 0.15.10 to 0.15.10_1 blew away all freeradius config.
                          Restored pfSense from a backup config.
                          Confirmed that the GUI showed "Save settings after deletion" was ticked
                          ...but the config file had no entry for <keep_settings> it was simply missing
                          Unticked/saved/Ticked/saved and then exported a new config
                          <keep_settings> is now present and set to on

                          ps - unable to check the redmine link above, the site is currently busted:

                          This website is under heavy load (queue full)
                          We're sorry, too many people are accessing this website at the same time. We're working on this problem. Please try again later.
                          
                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            The redmine site is available again. That bug is now fixed.

                            1 Reply Last reply Reply Quote 0
                            • V
                              Viper_Rus
                              last edited by Viper_Rus

                              This post is deleted!
                              1 Reply Last reply Reply Quote 0
                              • C
                                c0ff33h4x
                                last edited by

                                @Luca-De-Andreis said in Freeradius: after upgrade from 0.15.10 to 0.15.10_1: error during authentication: Operation timed out:

                                /diag_authentication.php: Error during RADIUS authentication : Operation timed out

                                Is there a fix for this specific error? I'm in a (presently unique but likely soon to be more common for other users) scenario where I'm installing a fresh 2.7.1 build with no backup to restore from so I only have freeradius3 0.15.10_1 available which isn't functional and results in the above Operation timed out message.

                                1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  The only reason OP in this thread was seeing that is because all radius config was lost at upgrade. That shouldn't affect you on a clean install so I'd suggest it's just not configured correctly.
                                  We're going to need more info to diagnose that further.

                                  C 1 Reply Last reply Reply Quote 0
                                  • C
                                    c0ff33h4x @stephenw10
                                    last edited by

                                    @stephenw10 I configured it the same on 3 previously 2.7 builds with no issue, and followed the same instructions for this. Also wiped and did a fresh reinstall and reconfigure with the same result. Followed these instructions to a T: https://www.netgate.com/blog/freeradius-on-pfsense-for-2fa but that timed out error is the only log indicating the failure. I am human though so I could have make a mistake and then replicated the same mistake over again but comparing build to build, I don't see any difference in settings.

                                    Is there something else I can check to diagnose this further? I need to get this functional so I'll probably need to take a backup of one of the other systems I tweak that to work but it would be nice to know why this is failing so that it ca be fixed in an _2 release.

                                    1 Reply Last reply Reply Quote 0
                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Well I would first check that Freeradius works without 2FA enabled. We need to try to pin down exactly what's failing there.

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                                      • C
                                        c0ff33h4x @stephenw10
                                        last edited by

                                        @stephenw10 Makes sense. I just did a fresh install of 2.7.0, installed the available freeradius 3 package (pfSense-pkg-freeradius3-0.15.10_1), configured without OTP and tested auth and I get the same timed out error.

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                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Can you test 2.7.1? Not that I'd expect any difference there.

                                          Exactly what did you configure in Freeradius? Do you see anything logged?

                                          C 1 Reply Last reply Reply Quote 0
                                          • C
                                            c0ff33h4x @stephenw10
                                            last edited by c0ff33h4x

                                            @stephenw10
                                            In freeradius, I created the listener port, added the NAS/Client with client IP of 127.0.0.1 and set the shared secret, created a user with a simple clear-text password and then added FreeRADIUS as an authentication source with the previously set shared secret.
                                            I had done this in 2.7.1 before with the same result by the way.
                                            and the only log is this:
                                            Nov 20 18:59:09 php-fpm 58498 /diag_authentication.php: Error during RADIUS authentication : Operation timed out

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