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    Freeradius: after upgrade from 0.15.10 to 0.15.10_1: error during authentication: Operation timed out

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    • T
      tman222
      last edited by tman222

      I was also affected by this issue. Upgraded the freeradius package to 0.15.10_1 on two 23.05.1 machines yesterday and both lost the freeradius configuration in the process.

      Got back up and running quickly though:

      1. Restored a recent backup (configuration). Once firewall had finished rebooting all freeradius configuration settings were back. Confirmed everything was working.
      2. Went into freeradius settings, unchecked "Save settings after deletion", and saved settings. The re-checked "Save settings after deletion" and saved again. Not sure if this step was necessary after upgrading the package, but I performed it just in case.
      3. Downloaded a configuration backup and can see that the <keep_settings> tag is now there under the freeradius configuration settings.
      johnpozJ 1 Reply Last reply Reply Quote 0
      • johnpozJ
        johnpoz LAYER 8 Global Moderator @tman222
        last edited by

        I take it I could not reproduce because not all that long ago, I had changed all my certs for my eap-tls setup, and hit save settings at some point..

        An intelligent man is sometimes forced to be drunk to spend time with his fools
        If you get confused: Listen to the Music Play
        Please don't Chat/PM me for help, unless mod related
        SG-4860 24.11 | Lab VMs 2.7.2, 24.11

        GertjanG 1 Reply Last reply Reply Quote 0
        • GertjanG
          Gertjan @johnpoz
          last edited by

          Somewhat anti-productive, but I found no issues while upgrading to "_1".

          I've found this subject the moment I had hit "upgrade" ....
          I knew I had a fresh backup of the config, as I have these created twice a day.

          But nothing happened : all is well ๐Ÿ˜  ..... euh ๐Ÿ˜Š

          No "help me" PM's please. Use the forum, the community will thank you.
          Edit : and where are the logs ??

          1 Reply Last reply Reply Quote 0
          • T
            tman222
            last edited by tman222

            I checked some older configuration backup files as well and the <keep_settings> tag was not present. I assume this must be why the freeradius configuration settings were lost during the package upgrade to 0.15.10_1.

            @Gertjan @johnpoz - is the <keep_settings> tag present in all your configuration back up files (i.e. in ones created prior to the package upgrade)?

            GertjanG johnpozJ 2 Replies Last reply Reply Quote 0
            • GertjanG
              Gertjan @tman222
              last edited by Gertjan

              @tman222

              [23.05.1-RELEASE][root@pfSense.bhf.net]/root: grep 'keep_settings' /conf/config.xml
                                              <keep_settings>on</keep_settings>
              

              Yep.

              edit : that is, somewhere below

              <freeradiussettings>
                                     <config>
              

              No "help me" PM's please. Use the forum, the community will thank you.
              Edit : and where are the logs ??

              1 Reply Last reply Reply Quote 0
              • johnpozJ
                johnpoz LAYER 8 Global Moderator @tman222
                last edited by johnpoz

                @tman222 I just looked at one from 9/3 and the setting was there.

                edit: found an old one from 2/19 and yeah settings is there.. One from 8/23 and yup there.

                An intelligent man is sometimes forced to be drunk to spend time with his fools
                If you get confused: Listen to the Music Play
                Please don't Chat/PM me for help, unless mod related
                SG-4860 24.11 | Lab VMs 2.7.2, 24.11

                1 Reply Last reply Reply Quote 0
                • T
                  tman222
                  last edited by

                  Thanks guys, I think that explains it then. I did have the "Save settings..." option checked, but the tag was not present in the configuration back up files. Maybe I never hit Save on that screen. In any case, it appears to resolved now.

                  W 1 Reply Last reply Reply Quote 0
                  • johnpozJ johnpoz referenced this topic on
                  • W
                    whorfin @tman222
                    last edited by

                    Same boat; that wrecked my evening, but fortunately I found this thread after moving to a privileged machine not needing radius authentication.

                    Upgrade from 0.15.10 to 0.15.10_1 blew away all freeradius config.
                    Restored pfSense from a backup config.
                    Confirmed that the GUI showed "Save settings after deletion" was ticked
                    ...but the config file had no entry for <keep_settings> it was simply missing
                    Unticked/saved/Ticked/saved and then exported a new config
                    <keep_settings> is now present and set to on

                    ps - unable to check the redmine link above, the site is currently busted:

                    This website is under heavy load (queue full)
                    We're sorry, too many people are accessing this website at the same time. We're working on this problem. Please try again later.
                    
                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      The redmine site is available again. That bug is now fixed.

                      1 Reply Last reply Reply Quote 0
                      • V
                        Viper_Rus
                        last edited by Viper_Rus

                        This post is deleted!
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                        • C
                          c0ff33h4x
                          last edited by

                          @Luca-De-Andreis said in Freeradius: after upgrade from 0.15.10 to 0.15.10_1: error during authentication: Operation timed out:

                          /diag_authentication.php: Error during RADIUS authentication : Operation timed out

                          Is there a fix for this specific error? I'm in a (presently unique but likely soon to be more common for other users) scenario where I'm installing a fresh 2.7.1 build with no backup to restore from so I only have freeradius3 0.15.10_1 available which isn't functional and results in the above Operation timed out message.

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            The only reason OP in this thread was seeing that is because all radius config was lost at upgrade. That shouldn't affect you on a clean install so I'd suggest it's just not configured correctly.
                            We're going to need more info to diagnose that further.

                            C 1 Reply Last reply Reply Quote 0
                            • C
                              c0ff33h4x @stephenw10
                              last edited by

                              @stephenw10 I configured it the same on 3 previously 2.7 builds with no issue, and followed the same instructions for this. Also wiped and did a fresh reinstall and reconfigure with the same result. Followed these instructions to a T: https://www.netgate.com/blog/freeradius-on-pfsense-for-2fa but that timed out error is the only log indicating the failure. I am human though so I could have make a mistake and then replicated the same mistake over again but comparing build to build, I don't see any difference in settings.

                              Is there something else I can check to diagnose this further? I need to get this functional so I'll probably need to take a backup of one of the other systems I tweak that to work but it would be nice to know why this is failing so that it ca be fixed in an _2 release.

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Well I would first check that Freeradius works without 2FA enabled. We need to try to pin down exactly what's failing there.

                                C 1 Reply Last reply Reply Quote 0
                                • C
                                  c0ff33h4x @stephenw10
                                  last edited by

                                  @stephenw10 Makes sense. I just did a fresh install of 2.7.0, installed the available freeradius 3 package (pfSense-pkg-freeradius3-0.15.10_1), configured without OTP and tested auth and I get the same timed out error.

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Can you test 2.7.1? Not that I'd expect any difference there.

                                    Exactly what did you configure in Freeradius? Do you see anything logged?

                                    C 1 Reply Last reply Reply Quote 0
                                    • C
                                      c0ff33h4x @stephenw10
                                      last edited by c0ff33h4x

                                      @stephenw10
                                      In freeradius, I created the listener port, added the NAS/Client with client IP of 127.0.0.1 and set the shared secret, created a user with a simple clear-text password and then added FreeRADIUS as an authentication source with the previously set shared secret.
                                      I had done this in 2.7.1 before with the same result by the way.
                                      and the only log is this:
                                      Nov 20 18:59:09 php-fpm 58498 /diag_authentication.php: Error during RADIUS authentication : Operation timed out

                                      1 Reply Last reply Reply Quote 0
                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        And you set the interface type as authentication I assume? (which is the default)

                                        That works as expected for me here.

                                        Try using radtest as shown here: https://docs.netgate.com/pfsense/en/latest/packages/freeradius-test.html

                                        C 1 Reply Last reply Reply Quote 1
                                        • C
                                          c0ff33h4x @stephenw10
                                          last edited by

                                          @stephenw10 I followed the radtest procedure, got the same error in the gui and then when testing via cli I get the following error:

                                          ld-elf.so.1: Shared object "libcrypto.so.30" not found, required by "radclient"
                                          

                                          Guessing that might be missing from the new freeradius package and maybe was transitioned to be included in 2.7.1 causing the incompatibility.
                                          I updated by 2.7.0 build to 2.7.1 and the radtest passes now with no other changes so that looks to be it.
                                          Reinstalled a fresh copy of 2.7.1 and retried the setup and it works now. I must've missed something in previous 2.7.1 attempts, my bad.
                                          Thank you for your time and assistance!

                                          GertjanG C 2 Replies Last reply Reply Quote 1
                                          • GertjanG
                                            Gertjan @c0ff33h4x
                                            last edited by

                                            @c0ff33h4x said in Freeradius: after upgrade from 0.15.10 to 0.15.10_1: error during authentication: Operation timed out:

                                            Guessing that might be missing from the new freeradius package and maybe was transitioned to be included in 2.7.1 causing the incompatibility.
                                            I updated by 2.7.0 build to 2.7.1 and the radtest passes now with no other changes so that looks to be it.

                                            You've triggered : Pre-Upgrade Tasks

                                            In short : never ever upgrade packages if a new pfSense version is available : upgrade pfSense first ;)

                                            No "help me" PM's please. Use the forum, the community will thank you.
                                            Edit : and where are the logs ??

                                            1 Reply Last reply Reply Quote 0
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