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    Netgate 6100 Crash On Interface Change - Not Resolved (IPv6 + PPPoE)

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    • RobbieTTR
      RobbieTT @stephenw10
      last edited by

      @stephenw10 said in Netgate 6100 Crash On Interface Change - Not Resolved (IPv6 + PPPoE):

      Were you able to test a 23.09 snapshot?

      No I didn't, for a couple of reasons. The first is a general reluctance to run snapshots on a live production network and, secondly, there being no changes listed in v23.09 that suggest a possible fix.

      A month ago Kristof Provost posted that he was unable to reproduce the fault, which was a concern.

      That said, if you think a particular snapshot might help or at least add useful data please drop me a link and I will give it a go.

      ☕️

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Mainly because if you can replicate it in 23.09 then we can can test with that to try and replicate it here. Otherwise we need to keep trying in 23.05.1 and that makes it more difficult because all the development is in 23.09 at the moment. And there's a chance it's already fixed in 23.09. Though I agree there hasn't been anything specific gone in.

        RobbieTTR 1 Reply Last reply Reply Quote 0
        • RobbieTTR
          RobbieTT @stephenw10
          last edited by

          @stephenw10

          Ok, that all makes sense.

          A bit of a pain to achieve though. It took countless refresh attempts to get beyond this stage, until pfSense 'found' the things it needed:

           2023-08-31 at 16.31.49.png

          Still, it eventually 'just worked' and all loaded just fine:

           2023-08-31 at 16.51.51.png

          It didn't crash on first interface change, so at least there is that. 🙃

          ☕️

          1 Reply Last reply Reply Quote 1
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Ok, cool. There's a routing issue with v6 at the pkg server our guys are working on. And we know you're using v6! Should be resolved shortly.

            Let us know if you hit it in 23.09. Thanks 👍

            RobbieTTR 2 Replies Last reply Reply Quote 0
            • RobbieTTR
              RobbieTT @stephenw10
              last edited by RobbieTT

              @stephenw10 said in Netgate 6100 Crash On Interface Change - Not Resolved (IPv6 + PPPoE):

              Let us know if you hit it in 23.09. Thanks 👍

              Will do.

              It survived 5 interface changes with no issue, before I ran out of time / actively complained at.

              ☕️

              1 Reply Last reply Reply Quote 1
              • RobbieTTR
                RobbieTT @stephenw10
                last edited by

                @stephenw10

                The issue persists with the latest dev snapshot. This crash was triggered by taking the WAN interface down & up again:

                db:1:pfs> bt
                Tracing pid 2 tid 100041 td 0xfffffe0085272560
                kdb_enter() at kdb_enter+0x32/frame 0xfffffe00850c5840
                vpanic() at vpanic+0x163/frame 0xfffffe00850c5970
                panic() at panic+0x43/frame 0xfffffe00850c59d0
                trap_fatal() at trap_fatal+0x40c/frame 0xfffffe00850c5a30
                trap_pfault() at trap_pfault+0x4f/frame 0xfffffe00850c5a90
                calltrap() at calltrap+0x8/frame 0xfffffe00850c5a90
                --- trap 0xc, rip = 0xffffffff80f4d9e6, rsp = 0xfffffe00850c5b60, rbp = 0xfffffe00850c5b90 ---
                in6_selecthlim() at in6_selecthlim+0x96/frame 0xfffffe00850c5b90
                tcp_default_output() at tcp_default_output+0x1d97/frame 0xfffffe00850c5d70
                tcp_timer_rexmt() at tcp_timer_rexmt+0x52f/frame 0xfffffe00850c5dd0
                tcp_timer_enter() at tcp_timer_enter+0x101/frame 0xfffffe00850c5e10
                softclock_call_cc() at softclock_call_cc+0x134/frame 0xfffffe00850c5ec0
                softclock_thread() at softclock_thread+0xe9/frame 0xfffffe00850c5ef0
                fork_exit() at fork_exit+0x7f/frame 0xfffffe00850c5f30
                fork_trampoline() at fork_trampoline+0xe/frame 0xfffffe00850c5f30
                --- trap 0, rip = 0, rsp = 0, rbp = 0 ---
                

                All hopes of an accidental fix were suddenly dashed...

                I have full logs, should you need them.

                ☕️

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Urgh. Ok, thanks. Let me see if ours guys would like to review....

                  RobbieTTR 1 Reply Last reply Reply Quote 0
                  • RobbieTTR
                    RobbieTT @stephenw10
                    last edited by

                    @stephenw10

                    Today, on 23.09.a.20230921.1219:

                    db:1:pfs> bt
                    Tracing pid 2 tid 100041 td 0xfffffe0085274560
                    kdb_enter() at kdb_enter+0x32/frame 0xfffffe00850f9840
                    vpanic() at vpanic+0x163/frame 0xfffffe00850f9970
                    panic() at panic+0x43/frame 0xfffffe00850f99d0
                    trap_fatal() at trap_fatal+0x40c/frame 0xfffffe00850f9a30
                    trap_pfault() at trap_pfault+0x4f/frame 0xfffffe00850f9a90
                    calltrap() at calltrap+0x8/frame 0xfffffe00850f9a90
                    --- trap 0xc, rip = 0xffffffff80f4e066, rsp = 0xfffffe00850f9b60, rbp = 0xfffffe00850f9b90 ---
                    in6_selecthlim() at in6_selecthlim+0x96/frame 0xfffffe00850f9b90
                    tcp_default_output() at tcp_default_output+0x1d97/frame 0xfffffe00850f9d70
                    tcp_timer_rexmt() at tcp_timer_rexmt+0x52f/frame 0xfffffe00850f9dd0
                    tcp_timer_enter() at tcp_timer_enter+0x101/frame 0xfffffe00850f9e10
                    softclock_call_cc() at softclock_call_cc+0x134/frame 0xfffffe00850f9ec0
                    softclock_thread() at softclock_thread+0xe9/frame 0xfffffe00850f9ef0
                    fork_exit() at fork_exit+0x7f/frame 0xfffffe00850f9f30
                    fork_trampoline() at fork_trampoline+0xe/frame 0xfffffe00850f9f30
                    --- trap 0, rip = 0, rsp = 0, rbp = 0 ---
                    

                    Humbug. On to the next one...

                    ☕️

                    RobbieTTR 1 Reply Last reply Reply Quote 1
                    • RobbieTTR
                      RobbieTT @RobbieTT
                      last edited by RobbieTT

                      This seems a little odd too - the QDrops on ipv6:

                      netstat -Q
                      Configuration:
                      Setting                        Current        Limit
                      Thread count                         4            4
                      Default queue limit                256        10240
                      Dispatch policy               deferred          n/a
                      Threads bound to CPUs         disabled          n/a
                      
                      Protocols:
                      Name   Proto QLimit Policy Dispatch Flags
                      ip         1   1000    cpu   hybrid   C--
                      igmp       2    256 source  default   ---
                      rtsock     3   1024 source  default   ---
                      arp        4    256 source  default   ---
                      ether      5    256    cpu   direct   C--
                      ip6        6    256    cpu   hybrid   C--
                      ip_direct     9    256    cpu   hybrid   C--
                      ip6_direct    10    256    cpu   hybrid   C--
                      
                      Workstreams:
                      WSID CPU   Name     Len WMark   Disp'd  HDisp'd   QDrops   Queued  Handled
                         0   0   ip         0    81        0   351082        0    66515   417597
                         0   0   igmp       0     0        0        0        0        0        0
                         0   0   rtsock     0     0        0        0        0        0        0
                         0   0   arp        0     0        0        0        0        0        0
                         0   0   ether      0     0  8010840        0        0        0  8010840
                         0   0   ip6        0   256        0  1923527     1245   320631  2244158
                         1   1   ip         0    22        0    49489        0   245280   294769
                         1   1   igmp       0     1        0        0        0        4        4
                         1   1   rtsock     0     0        0        0        0        0        0
                         1   1   arp        0     1        0        0        0     1431     1431
                         1   1   ether      0     0   245520        0        0        0   245520
                         1   1   ip6        0    36        0   126867      214   617858   744725
                         2   2   ip         0    52        0    60905        0   246025   306930
                         2   2   igmp       0     1        0        0        0        4        4
                         2   2   rtsock     0     5        0        0        0      467      467
                         2   2   arp        0     1        0        0        0     3968     3968
                         2   2   ether      0     0   281007        0        0        0   281007
                         2   2   ip6        0   256        0   140458    65916  5273321  5413779
                         3   3   ip         0    17        0    52687        0   110755   163442
                         3   3   igmp       0     0        0        0        0        0        0
                         3   3   rtsock     0     0        0        0        0        0        0
                         3   3   arp        0     0        0        0        0        0        0
                         3   3   ether      0     0   480023        0        0        0   480023
                         3   3   ip6        0   256        0   389341      428  1224093  1613434
                      
                      

                      The system has only been up a little while and nowhere near saturation - just background traffic really. I would not expect to see any QDrops; IPv4 is fine but IPv6 is ???

                      ..and from the previous log; all fine but for IPv6 QDrops:

                      WSID CPU   Name     Len WMark   Disp'd  HDisp'd   QDrops   Queued  Handled
                         0   0   ip6        0   256        0  6582753     1758   413699  6996452
                         1   1   ip6        0   256        0   916478    83941  10325643 11242121
                         2   2   ip6        0   256        0  1177425   140455  19670180 20847605
                         3   3   ip6        0   256        0  1441443    13413  5797973  7239416
                      

                      ☕️

                      RobbieTTR 1 Reply Last reply Reply Quote 0
                      • RobbieTTR
                        RobbieTT @RobbieTT
                        last edited by RobbieTT

                        With the news that the fix for this will probably have to wait until 24.03 (ie 6-months away) does anyone have suggestions for a non-pfSense router OS?

                        I currently run a Netgate 6100 so I will have to run a new OS on different hardware too but I do have a potential mini-server I can use arriving sometime in Oct; so that will give me something to host on. I also intend to keep my toes in the pfSense world whilst I wait this IPv6 / interface issue to be resolved but this is not something I can do when I'm away.

                        So what is my least-worst option for a router OS that is reliable for high-bandwidth PPPoE WAN and IPv6?

                        ☕️

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Are you able to test a debug image if we generate one to get more info on this?

                          Despite absolutely hammering the connection I have here I have yet to make it fail. 😞

                          RobbieTTR 1 Reply Last reply Reply Quote 1
                          • RobbieTTR
                            RobbieTT @stephenw10
                            last edited by

                            @stephenw10

                            Hi Steve - of course, happy to do so.

                            ☕️

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Ok, great let me see what we can come up with....

                              1 Reply Last reply Reply Quote 0
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