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    LAN client cannot connect

    Scheduled Pinned Locked Moved General pfSense Questions
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Check the console and see what it's currently configured as.

      S 2 Replies Last reply Reply Quote 0
      • S
        Spectrum @stephenw10
        last edited by

        @stephenw10
        wan re1 - dhcp- dhcp6
        lan re0 - static

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        • S
          Spectrum @stephenw10
          last edited by

          @stephenw10 by any chance do I need to see the modem settings??? do I need to disable something from the modem?

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            No, not if it's passing a dhcp lease to pfSense.

            You need to check the IP addresses and subnets being used. It should show at the console.

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            • S
              Spectrum @stephenw10
              last edited by

              @stephenw10 how? console 2 and after?

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Above the console menu the current interface status is show. Something like this:

                *** Welcome to Netgate pfSense Plus 22.05-RELEASE (amd64) on plusdev-3 ***
                
                 WAN (wan)       -> em0        -> v4/DHCP4: 172.21.16.133/24
                 LAN (lan)       -> vtnet1     -> v4: 192.168.184.1/24
                

                You need to check what subnet the LAN is using and make sure it doesn't conflict with the WAN.

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                • S
                  Spectrum @stephenw10
                  last edited by

                  @stephenw10 *** Welcome to Netgate pfSense 2.7.0-RELEASE (amd64) on plutonplanet***

                  WAN (wan) ->re1 -> v4/DHCP4: 192.168.1.101/24, v6/DHCP6:
                  LAN (lan) -> re0 -> v4: 192.168.1.1/24

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Ok so the WAN and LAN are still conflicting, both in 192.168.1.0/24.

                    Use menu option 2 to change the LAN to 192.168.100.1/24 and correct the dhcp range for LAN. Then reconnect to the LAN to get a lease in the new subnet.

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                    • S
                      Spectrum @stephenw10
                      last edited by

                      @stephenw10 i try like this, but not working. can we do the step - by - step steps? I don't know what to do.

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Do this:

                         WAN (wan)       -> em0        -> v4/DHCP4: 172.21.16.133/24
                         LAN (lan)       -> vtnet1     -> v4: 192.168.184.1/24
                        
                         0) Logout (SSH only)                  9) pfTop
                         1) Assign Interfaces                 10) Filter Logs
                         2) Set interface(s) IP address       11) Restart webConfigurator
                         3) Reset webConfigurator password    12) PHP shell + Netgate pfSense Plus tools
                         4) Reset to factory defaults         13) Update from console
                         5) Reboot system                     14) Disable Secure Shell (sshd)
                         6) Halt system                       15) Restore recent configuration
                         7) Ping host                         16) Restart PHP-FPM
                         8) Shell
                        
                        Enter an option: 2
                        
                        Available interfaces:
                        
                        1 - WAN (em0 - dhcp, dhcp6)
                        2 - LAN (vtnet1 - static)
                        
                        Enter the number of the interface you wish to configure: 2
                        
                        Enter the new LAN IPv4 address.  Press <ENTER> for none:
                        > 192.168.100.1
                        
                        Subnet masks are entered as bit counts (as in CIDR notation) in Netgate pfSense Plus.
                        e.g. 255.255.255.0 = 24
                             255.255.0.0   = 16
                             255.0.0.0     = 8
                        
                        Enter the new LAN IPv4 subnet bit count (1 to 32):
                        > 24
                        
                        For a WAN, enter the new LAN IPv4 upstream gateway address.
                        For a LAN, press <ENTER> for none:
                        > 
                        
                        Enter the new LAN IPv6 address.  Press <ENTER> for none:
                        > 
                        
                        Do you want to enable the DHCP server on LAN? (y/n) y
                        Enter the start address of the IPv4 client address range: 192.168.100.10
                        Enter the end address of the IPv4 client address range: 192.168.100.100
                        Disabling IPv6 DHCPD...
                        
                        Do you want to revert to HTTP as the webConfigurator protocol? (y/n) n
                        
                        Please wait while the changes are saved to LAN...
                         Reloading filter...
                         Reloading routing configuration...
                         DHCPD...
                        
                        The IPv4 LAN address has been set to 192.168.100.1/24
                        You can now access the webConfigurator by opening the following URL in your web browser:
                        		https://192.168.100.1/
                        
                        Press <ENTER> to continue.
                        
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                          Spectrum @stephenw10
                          last edited by

                          @stephenw10 if you agree i start with a reset to factory defaults.
                          right after that i install realtek. after that i would like to do step by step.

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            You just need to set the LAN to a different subnet. I'm not sure how you managed to install the Realtek pkg with conflicting subnets like that. You can start over if you want.

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                            • S
                              Spectrum @stephenw10
                              last edited by Spectrum

                              @stephenw10 i try this. in the pc i see the connection icon called network5 but it says "network unavailable". i type 192.168.100.1 is it gets me into the web gui, i load another page like google and it doesn't work.

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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Ok, what does the console show for the interfaces now?

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                                • S
                                  Spectrum @stephenw10
                                  last edited by

                                  @stephenw10 wan re1 v4/dhcp4: 192.168.1.101/24 - v6/dhcp6: xxxxxxxxxxxxxxxxxxxx
                                  lan re0 v4: 192.168.100.1/24

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Ok great.

                                    Use console menu option 7 to try to ping out from pfSense to 8.8.8.8. Then test to google.com

                                    If either of those fail what error is shown?

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                                      Spectrum @stephenw10
                                      last edited by

                                      @stephenw10 "Unable to reach the site
                                      Unable to find the IP address of the duckduckgo.com server.

                                      Try:
                                      Checking the connection
                                      Checking the proxy, firewall, and DNS configuration
                                      Running the Windows Network Diagnostics tool
                                      ERR_NAME_NOT_RESOLVED" on pc when try google.com

                                      side console putting 7 then 8.8.8.8 indicates 3 packets transmitted, 0 packets received, 100% packets lost.

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Ok, great so pfSense cannot connect out.

                                        So in the pfSense webgui check Status > Gateways.
                                        I assume it shows 192.168.1.1 as the gateway?
                                        Does it show the gateway as down?

                                        Go to Diag > Routes.
                                        Does it show a default route for IPv4?

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                                        • S
                                          Spectrum @Spectrum
                                          last edited by Spectrum

                                          @Spectrum wan WAN_DHCP6 (default) gateway: xxxxxxx status connect
                                          WAN_DHCP gateway: 192.168.1.xxx status connect
                                          LANGW gateway: 192.168.100.1 status suspended

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                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            @Spectrum said in Hardware driver:

                                            192.168.1.xxx

                                            That is a private IP address there is no need to obscure it.

                                            @Spectrum said in Hardware driver:

                                            LANGW gateway: 192.168.100.1 status suspended

                                            You should not have a gateway on LAN. Go to Interfaces > LAN and remove it.

                                            S 2 Replies Last reply Reply Quote 0
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