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    ROOT MOUNT ERROR

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    26 Posts 9 Posters 42.8k Views
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    • K
      kejianshi
      last edited by

      I'm thinking your sata hardware isn't compatible with the freebsd.  Thats why I'm thinking a pci or pcie sata adapter will at least get you booted up.  Problem is, after that will your Ethernet ports be compatible?  Are they also bleeding edge tech that only NASA has a working driver for?

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      • K
        kejianshi
        last edited by

        I noted also that pfsense 2.03 is based on Freebsd 8.1
        and pfsense 2.1 is based on Freebsd 8.3

        Perhaps 8.3 has support for your hardware rolled into it better than 8.1?

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        • O
          onlineph
          last edited by

          @kejianshi:

          P.S.  It sure is acting like it doesn't know what to do with the hardware on your board.
          Did they just design this board last week and send it out yesterday?
          Crazy idea…   Do you have an old PCI or PCIe or USB3 > sata adapter?

          MOBO has pci and pcie. Am using the two pci for my NIC WAN/LAN interface. I have no problem there though. My real problem is whenever "I" is presented and the system would install pfsense to the HD, I was presented a target disk with USB (the installer) as the only option to install with. The HDD is not there as a selection. Kind of wirdo mobo. But it seems my only problem is what to do in order that the pfsense would recognize the hdd as a target hdd to install.

          Is there any unix command to handshake the hdd and the pfsense installer?

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          • K
            kejianshi
            last edited by

            If pfsense can't see the HD on that SATA port because your chipset isn't supported by BSD 8.1, I imagine it wouldn't present it as a choice after the "I".

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            • K
              kejianshi
              last edited by

              I don't know if

              gpart show -l

              will show your big HD or not.

              If it does, maybe you can work this out with a not quick and easy install.

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              • P
                padapa
                last edited by

                I too recently ran into this issue setting up my new PFSense box.  I could boot up the to main menu screen where I could select option 1-8 and I tried a wide variety of fixes listed in this thread.

                The issue finally ended up being that I could not boot past the dreaded "Boot Mount Error" while my external CD/DVD drive was connected to any of the USB 3.0 ports.

                As soon as I used a USB 2.0 port and selected option 3 (boot from USB connected device) everything ran fine.

                I believe we are seeing a FreeBSD drive issue where the USB 3.0 port is running in USB 2.0 compatibility and the drivers don't know how to manage that.

                The solution is to use a USB 2.0 port with your USB 2.0 CD/DVD drive and select option 3 from the boot up menu.

                If someone has a USB 3.0 CD/DVD drive it would be good to test it with USB 3.0 and USB 2.0

                BTW … My hardware is as follows:

                Jetway HBJC200F99-525-B

                http://www.newegg.com/Product/Product.aspx?Item=N82E16856107095

                General
                Brand Jetway
                Model HBJC200F99-525-B
                Color Black

                CPU Supported
                CPU Type Intel Atom D525 (1.8GHz, Dual-Core)

                Chipset
                South Bridge ICH9R

                Memory Supported
                Memory Slots 2 x 204Pin  DDR3 1066
                Max Memory 4GB

                Expansion Slots
                PCI 1
                Mini PCI-E x1 1

                Storage
                SATA 6 x SATA 3.0Gb/s
                SATA RAID RAID 0, 1, 5, 10

                Graphics
                Onboard Video Intel GMA 3150

                Audio
                Onboard Audio VIA VT1705  (6 Channel)

                Network
                LAN 2 x Intel 82574L (Dual 10/100/1000Mbps)

                Extension Bays
                Slim ODD
                1 x Blank Bay
                2.5" Internal Bays 1

                Front Panel Ports
                Front USB                2 x USB 2.0  (not exposed)

                Back Panel Ports
                PS/2 1
                COM 1
                VGA 1 x D-sub
                Rear USB
                3 x USB 2.0
                2 x USB 3.0
                RJ45 2
                Rear Audio Ports 3 jacks

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                • M
                  marceloleite
                  last edited by

                  In my case it was simpler.
                  My USB CD drive was recognized as cd0, so I typed the following command and he continued to installation.

                  cd9960:/dev/cd0

                  Good luck!

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                  • T
                    taliesins
                    last edited by

                    I ran into this issue when trying to automate building PfSense on Hyper-V with Packer.

                    When I added a DVD Drive to IDE Controller 0 at location 1. It Failed.
                    When I added a DVD Drive to IDE Controller 1 at location 0. It Succeeded.
                    When I added a DVD Drive to IDE Controller 1 at location 1. It Succeeded.

                    So my conclusion is try to use any other location for the DVD controller, if you receive this error message. On a physical machine swap it to the next available port.

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                    • D
                      deanfourie
                      last edited by

                      Same issue with me now too.

                      Install is fine, but with any sudden power off, the device is dead.

                      Running latest pfsense on Sophos hardware.

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        You should start a new thread for this and detail exactly what you're seeing.
                        It's unlikely the root cause of this is the same after 10 years!

                        Steve

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                        • D
                          deanfourie @stephenw10
                          last edited by

                          @stephenw10 Ok thanks, have done.

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