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    ROOT MOUNT ERROR

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    26 Posts 9 Posters 42.8k Views
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    • K
      kejianshi
      last edited by

      Switch to 64 bit version for your 64 bit system (or at least I would).

      1 Reply Last reply Reply Quote 0
      • K
        kejianshi
        last edited by

        P.S.  It sure is acting like it doesn't know what to do with the hardware on your board.
        Did they just design this board last week and send it out yesterday?
        Crazy idea…  Do you have an old PCI or PCIe or USB3 > sata adapter?

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        • O
          onlineph
          last edited by

          I tried the 64 bit.

          I was presented the "I" option, selected pfsense install to HDD, window menu opened but it only presents the USB as target of installation. Whew!. Is there a way to initialize the HDD in the loader command prompt? I think the system can't read the HD controller at all that's why it wont show the HD but I dont know how to do it.

          Any fix?

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          • K
            kejianshi
            last edited by

            I'm thinking your sata hardware isn't compatible with the freebsd.  Thats why I'm thinking a pci or pcie sata adapter will at least get you booted up.  Problem is, after that will your Ethernet ports be compatible?  Are they also bleeding edge tech that only NASA has a working driver for?

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            • K
              kejianshi
              last edited by

              I noted also that pfsense 2.03 is based on Freebsd 8.1
              and pfsense 2.1 is based on Freebsd 8.3

              Perhaps 8.3 has support for your hardware rolled into it better than 8.1?

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              • O
                onlineph
                last edited by

                @kejianshi:

                P.S.  It sure is acting like it doesn't know what to do with the hardware on your board.
                Did they just design this board last week and send it out yesterday?
                Crazy idea…   Do you have an old PCI or PCIe or USB3 > sata adapter?

                MOBO has pci and pcie. Am using the two pci for my NIC WAN/LAN interface. I have no problem there though. My real problem is whenever "I" is presented and the system would install pfsense to the HD, I was presented a target disk with USB (the installer) as the only option to install with. The HDD is not there as a selection. Kind of wirdo mobo. But it seems my only problem is what to do in order that the pfsense would recognize the hdd as a target hdd to install.

                Is there any unix command to handshake the hdd and the pfsense installer?

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                • K
                  kejianshi
                  last edited by

                  If pfsense can't see the HD on that SATA port because your chipset isn't supported by BSD 8.1, I imagine it wouldn't present it as a choice after the "I".

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                  • K
                    kejianshi
                    last edited by

                    I don't know if

                    gpart show -l

                    will show your big HD or not.

                    If it does, maybe you can work this out with a not quick and easy install.

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                    • P
                      padapa
                      last edited by

                      I too recently ran into this issue setting up my new PFSense box.  I could boot up the to main menu screen where I could select option 1-8 and I tried a wide variety of fixes listed in this thread.

                      The issue finally ended up being that I could not boot past the dreaded "Boot Mount Error" while my external CD/DVD drive was connected to any of the USB 3.0 ports.

                      As soon as I used a USB 2.0 port and selected option 3 (boot from USB connected device) everything ran fine.

                      I believe we are seeing a FreeBSD drive issue where the USB 3.0 port is running in USB 2.0 compatibility and the drivers don't know how to manage that.

                      The solution is to use a USB 2.0 port with your USB 2.0 CD/DVD drive and select option 3 from the boot up menu.

                      If someone has a USB 3.0 CD/DVD drive it would be good to test it with USB 3.0 and USB 2.0

                      BTW … My hardware is as follows:

                      Jetway HBJC200F99-525-B

                      http://www.newegg.com/Product/Product.aspx?Item=N82E16856107095

                      General
                      Brand Jetway
                      Model HBJC200F99-525-B
                      Color Black

                      CPU Supported
                      CPU Type Intel Atom D525 (1.8GHz, Dual-Core)

                      Chipset
                      South Bridge ICH9R

                      Memory Supported
                      Memory Slots 2 x 204Pin  DDR3 1066
                      Max Memory 4GB

                      Expansion Slots
                      PCI 1
                      Mini PCI-E x1 1

                      Storage
                      SATA 6 x SATA 3.0Gb/s
                      SATA RAID RAID 0, 1, 5, 10

                      Graphics
                      Onboard Video Intel GMA 3150

                      Audio
                      Onboard Audio VIA VT1705  (6 Channel)

                      Network
                      LAN 2 x Intel 82574L (Dual 10/100/1000Mbps)

                      Extension Bays
                      Slim ODD
                      1 x Blank Bay
                      2.5" Internal Bays 1

                      Front Panel Ports
                      Front USB                2 x USB 2.0  (not exposed)

                      Back Panel Ports
                      PS/2 1
                      COM 1
                      VGA 1 x D-sub
                      Rear USB
                      3 x USB 2.0
                      2 x USB 3.0
                      RJ45 2
                      Rear Audio Ports 3 jacks

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                      • M
                        marceloleite
                        last edited by

                        In my case it was simpler.
                        My USB CD drive was recognized as cd0, so I typed the following command and he continued to installation.

                        cd9960:/dev/cd0

                        Good luck!

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                        • T
                          taliesins
                          last edited by

                          I ran into this issue when trying to automate building PfSense on Hyper-V with Packer.

                          When I added a DVD Drive to IDE Controller 0 at location 1. It Failed.
                          When I added a DVD Drive to IDE Controller 1 at location 0. It Succeeded.
                          When I added a DVD Drive to IDE Controller 1 at location 1. It Succeeded.

                          So my conclusion is try to use any other location for the DVD controller, if you receive this error message. On a physical machine swap it to the next available port.

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                          • D
                            deanfourie
                            last edited by

                            Same issue with me now too.

                            Install is fine, but with any sudden power off, the device is dead.

                            Running latest pfsense on Sophos hardware.

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              You should start a new thread for this and detail exactly what you're seeing.
                              It's unlikely the root cause of this is the same after 10 years!

                              Steve

                              D 1 Reply Last reply Reply Quote 0
                              • D
                                deanfourie @stephenw10
                                last edited by

                                @stephenw10 Ok thanks, have done.

                                1 Reply Last reply Reply Quote 0
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