• Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Search
  • Register
  • Login
Netgate Discussion Forum
  • Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Search
  • Register
  • Login

ROOT MOUNT ERROR

Problems Installing or Upgrading pfSense Software
9
26
42.7k
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • K
    kejianshi
    last edited by Jul 11, 2013, 11:29 AM

    Is it possible that your hardware is so amazingly new that there is some bit of hardware there not yet supported by freebsd?
    Also, totally shot in the dark…  Can you check your bios and make sure that any references to "plug and play OS" is set to No or off?

    1 Reply Last reply Reply Quote 0
    • O
      onlineph
      last edited by Jul 11, 2013, 11:53 AM

      @kejianshi:

      Is it possible that your hardware is so amazingly new that there is some bit of hardware there not yet supported by freebsd?
      Also, totally shot in the dark…   Can you check your bios and make sure that any references to "plug and play OS" is set to No or off?

      Processor: AMD FX ™ - 4100 Quad
      Processor Speed: 3600

      SATA: 500G
      RAM: 4G (used to 8G but I took off the other)
      MOBO: GIGABYTE - UEFI DualBIOS

      HD Audio Azalia Device: DISABLED
      OS Type under BIOS is set to Other OS (the other selection is Windows8)

      1 Reply Last reply Reply Quote 0
      • K
        kejianshi
        last edited by Jul 11, 2013, 12:18 PM

        Are you using 32 or 64 bit pfsense?  I'd be on 64.

        (P.S. Is there a setting in your bios for optimal settings, default settings, safe settings?  If so, try safe and default)

        Might even Try "windows 8".  Can't break anything worse than it is.

        1 Reply Last reply Reply Quote 0
        • O
          onlineph
          last edited by Jul 11, 2013, 12:29 PM

          @kejianshi:

          Are you using 32 or 64 bit pfsense?  I'd be on 64.

          (P.S. Is there a setting in your bios for optimal settings, default settings, safe settings?  If so, try safe and default)

          Might even Try "windows 8".  Can't break anything worse than it is.

          I'm using 32 bit pfsense

          It only have Optimized Defaults.

          I also tried awhile ago a crazy setup. I have a usb bridge for sata so, I attached my 1TB to the USB and the 500G to the sata ports on board. reboot then I got the "I" option, the system has read the 1TB instead but never ack the one on sata on board. The system formated it the pfsense way, allocates a slice on it, write the os on the 1TB. Then when I reboot, i exchanged the hdds, now the 1TB with installed pfsense on board and puff ROOT MOUNT ERROR. Whew! no luck yet.

          1 Reply Last reply Reply Quote 0
          • K
            kejianshi
            last edited by Jul 11, 2013, 12:33 PM

            Switch to 64 bit version for your 64 bit system (or at least I would).

            1 Reply Last reply Reply Quote 0
            • K
              kejianshi
              last edited by Jul 11, 2013, 12:46 PM

              P.S.  It sure is acting like it doesn't know what to do with the hardware on your board.
              Did they just design this board last week and send it out yesterday?
              Crazy idea…  Do you have an old PCI or PCIe or USB3 > sata adapter?

              1 Reply Last reply Reply Quote 0
              • O
                onlineph
                last edited by Jul 11, 2013, 12:48 PM

                I tried the 64 bit.

                I was presented the "I" option, selected pfsense install to HDD, window menu opened but it only presents the USB as target of installation. Whew!. Is there a way to initialize the HDD in the loader command prompt? I think the system can't read the HD controller at all that's why it wont show the HD but I dont know how to do it.

                Any fix?

                1 Reply Last reply Reply Quote 0
                • K
                  kejianshi
                  last edited by Jul 11, 2013, 12:51 PM

                  I'm thinking your sata hardware isn't compatible with the freebsd.  Thats why I'm thinking a pci or pcie sata adapter will at least get you booted up.  Problem is, after that will your Ethernet ports be compatible?  Are they also bleeding edge tech that only NASA has a working driver for?

                  1 Reply Last reply Reply Quote 0
                  • K
                    kejianshi
                    last edited by Jul 11, 2013, 1:06 PM Jul 11, 2013, 1:04 PM

                    I noted also that pfsense 2.03 is based on Freebsd 8.1
                    and pfsense 2.1 is based on Freebsd 8.3

                    Perhaps 8.3 has support for your hardware rolled into it better than 8.1?

                    1 Reply Last reply Reply Quote 0
                    • O
                      onlineph
                      last edited by Jul 11, 2013, 3:06 PM

                      @kejianshi:

                      P.S.  It sure is acting like it doesn't know what to do with the hardware on your board.
                      Did they just design this board last week and send it out yesterday?
                      Crazy idea…   Do you have an old PCI or PCIe or USB3 > sata adapter?

                      MOBO has pci and pcie. Am using the two pci for my NIC WAN/LAN interface. I have no problem there though. My real problem is whenever "I" is presented and the system would install pfsense to the HD, I was presented a target disk with USB (the installer) as the only option to install with. The HDD is not there as a selection. Kind of wirdo mobo. But it seems my only problem is what to do in order that the pfsense would recognize the hdd as a target hdd to install.

                      Is there any unix command to handshake the hdd and the pfsense installer?

                      1 Reply Last reply Reply Quote 0
                      • K
                        kejianshi
                        last edited by Jul 11, 2013, 3:13 PM

                        If pfsense can't see the HD on that SATA port because your chipset isn't supported by BSD 8.1, I imagine it wouldn't present it as a choice after the "I".

                        1 Reply Last reply Reply Quote 0
                        • K
                          kejianshi
                          last edited by Jul 11, 2013, 3:31 PM

                          I don't know if

                          gpart show -l

                          will show your big HD or not.

                          If it does, maybe you can work this out with a not quick and easy install.

                          1 Reply Last reply Reply Quote 0
                          • P
                            padapa
                            last edited by May 21, 2014, 2:43 PM

                            I too recently ran into this issue setting up my new PFSense box.  I could boot up the to main menu screen where I could select option 1-8 and I tried a wide variety of fixes listed in this thread.

                            The issue finally ended up being that I could not boot past the dreaded "Boot Mount Error" while my external CD/DVD drive was connected to any of the USB 3.0 ports.

                            As soon as I used a USB 2.0 port and selected option 3 (boot from USB connected device) everything ran fine.

                            I believe we are seeing a FreeBSD drive issue where the USB 3.0 port is running in USB 2.0 compatibility and the drivers don't know how to manage that.

                            The solution is to use a USB 2.0 port with your USB 2.0 CD/DVD drive and select option 3 from the boot up menu.

                            If someone has a USB 3.0 CD/DVD drive it would be good to test it with USB 3.0 and USB 2.0

                            BTW … My hardware is as follows:

                            Jetway HBJC200F99-525-B

                            http://www.newegg.com/Product/Product.aspx?Item=N82E16856107095

                            General
                            Brand Jetway
                            Model HBJC200F99-525-B
                            Color Black

                            CPU Supported
                            CPU Type Intel Atom D525 (1.8GHz, Dual-Core)

                            Chipset
                            South Bridge ICH9R

                            Memory Supported
                            Memory Slots 2 x 204Pin  DDR3 1066
                            Max Memory 4GB

                            Expansion Slots
                            PCI 1
                            Mini PCI-E x1 1

                            Storage
                            SATA 6 x SATA 3.0Gb/s
                            SATA RAID RAID 0, 1, 5, 10

                            Graphics
                            Onboard Video Intel GMA 3150

                            Audio
                            Onboard Audio VIA VT1705  (6 Channel)

                            Network
                            LAN 2 x Intel 82574L (Dual 10/100/1000Mbps)

                            Extension Bays
                            Slim ODD
                            1 x Blank Bay
                            2.5" Internal Bays 1

                            Front Panel Ports
                            Front USB                2 x USB 2.0  (not exposed)

                            Back Panel Ports
                            PS/2 1
                            COM 1
                            VGA 1 x D-sub
                            Rear USB
                            3 x USB 2.0
                            2 x USB 3.0
                            RJ45 2
                            Rear Audio Ports 3 jacks

                            1 Reply Last reply Reply Quote 0
                            • M
                              marceloleite
                              last edited by Jul 23, 2016, 6:37 PM

                              In my case it was simpler.
                              My USB CD drive was recognized as cd0, so I typed the following command and he continued to installation.

                              cd9960:/dev/cd0

                              Good luck!

                              1 Reply Last reply Reply Quote 0
                              • T
                                taliesins
                                last edited by Jul 31, 2016, 4:18 PM

                                I ran into this issue when trying to automate building PfSense on Hyper-V with Packer.

                                When I added a DVD Drive to IDE Controller 0 at location 1. It Failed.
                                When I added a DVD Drive to IDE Controller 1 at location 0. It Succeeded.
                                When I added a DVD Drive to IDE Controller 1 at location 1. It Succeeded.

                                So my conclusion is try to use any other location for the DVD controller, if you receive this error message. On a physical machine swap it to the next available port.

                                1 Reply Last reply Reply Quote 0
                                • D
                                  deanfourie
                                  last edited by Dec 16, 2023, 5:28 AM

                                  Same issue with me now too.

                                  Install is fine, but with any sudden power off, the device is dead.

                                  Running latest pfsense on Sophos hardware.

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by Dec 16, 2023, 2:29 PM

                                    You should start a new thread for this and detail exactly what you're seeing.
                                    It's unlikely the root cause of this is the same after 10 years!

                                    Steve

                                    D 1 Reply Last reply Dec 17, 2023, 10:30 AM Reply Quote 0
                                    • D
                                      deanfourie @stephenw10
                                      last edited by Dec 17, 2023, 10:30 AM

                                      @stephenw10 Ok thanks, have done.

                                      1 Reply Last reply Reply Quote 0
                                      • First post
                                        Last post
                                      Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.