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    Netgate 4100 WebGui is irresponsive

    Scheduled Pinned Locked Moved General pfSense Questions
    16 Posts 5 Posters 1.0k Views
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    • A
      adnanbutt050 @stephenw10
      last edited by

      @stephenw10
      Hi,

      I was configuring the WAN interface from DHCP to static and then the web server was unresponsive.

      1 Reply Last reply Reply Quote 0
      • A
        adnanbutt050 @NOCling
        last edited by

        @NOCling
        I don’t know how to restart web interface from console. Could you please help me how should I restart it from the console?

        1 Reply Last reply Reply Quote 0
        • N
          NOCling
          last edited by

          Try number 11:

           0) Logout (SSH only)                  9) pfTop
           1) Assign Interfaces                 10) Filter Logs
           2) Set interface(s) IP address       11) Restart webConfigurator
           3) Reset webConfigurator password    12) PHP shell + Netgate pfSense Plus tools
           4) Reset to factory defaults         13) Update from console
           5) Reboot system                     14) Disable Secure Shell (sshd)
           6) Halt system                       15) Restore recent configuration
           7) Ping host                         16) Restart PHP-FPM
           8) Shell
          
          

          Netgate 6100 & Netgate 2100

          A 1 Reply Last reply Reply Quote 1
          • A
            adnanbutt050 @NOCling
            last edited by

            @NOCling
            These options are not visible to me, I connected the gateway router via the RJ45 console. I am only seeing the shell terminal.

            GertjanG 1 Reply Last reply Reply Quote 0
            • GertjanG
              Gertjan @adnanbutt050
              last edited by Gertjan

              @adnanbutt050 said in Netgate 4100 WebGui is irresponsive:

              These options are not visible to me,

              Let's highlight the most important interface on your 4100 :

              2905c096-744c-45d1-a436-3978c572f904-image.png

              Typically, you will be using the small USB-C socket (on top, not the RJ-45 look alike) with cable that came with the router.
              Then, go to the Netgate 4100 documentation that tells you all about the "console access".
              Install de 'serial' driver on your PC, and you' in.
              You'll see the menu.

              No "help me" PM's please. Use the forum, the community will thank you.
              Edit : and where are the logs ??

              A 1 Reply Last reply Reply Quote 1
              • A
                adnanbutt050 @Gertjan
                last edited by

                @Gertjan

                Hi

                I connected the gateway router with the console cable and only able to see the following shell.

                92a431de-9f74-4d56-9542-8763e303500d-image.png

                GertjanG 1 Reply Last reply Reply Quote 0
                • GertjanG
                  Gertjan @adnanbutt050
                  last edited by

                  @adnanbutt050

                  Nothing shows up when you reboot (power down + 5 seconds wait - power up) the device ?
                  The speed is set to 115200 bps ?

                  No "help me" PM's please. Use the forum, the community will thank you.
                  Edit : and where are the logs ??

                  A 2 Replies Last reply Reply Quote 1
                  • A
                    adnanbutt050 @Gertjan
                    last edited by

                    @Gertjan
                    This gateway router is used in the production environment, I can't reboot the system now as all other services will be interrupted. I will reboot it by the end of the day.

                    1 Reply Last reply Reply Quote 0
                    • A
                      adnanbutt050 @Gertjan
                      last edited by

                      @Gertjan
                      I restarted the php-fpm services from the /etc folder and able to access the web server.

                      GertjanG 1 Reply Last reply Reply Quote 0
                      • GertjanG
                        Gertjan @adnanbutt050
                        last edited by

                        @adnanbutt050

                        Wow, magic.
                        With /etc you mean
                        /usr/local/etc/rc.d/php-fpm ?

                        No "help me" PM's please. Use the forum, the community will thank you.
                        Edit : and where are the logs ??

                        A 1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          You should be able to run /etc/rc.initial to bring up the console menu if for some reason it was not reached.

                          1 Reply Last reply Reply Quote 2
                          • A
                            adnanbutt050 @Gertjan
                            last edited by

                            @Gertjan

                            I run the following command via the console

                            /etc/rc.php-fpm_restart

                            1 Reply Last reply Reply Quote 1
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