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    2.8.2_1 blazer_usb, nutdrv_qx

    Scheduled Pinned Locked Moved UPS Tools
    63 Posts 2 Posters 13.8k Views
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    This topic was forked from NUT Package (2.8.1 and above) dennypage
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    • L
      LanterIT @dennypage
      last edited by

      @dennypage

      less /var/log/dmesg.boot | grep usb
      usbus0 on xhci0
      usbus0: 5.0Gbps Super Speed USB v3.0
      ugen0.1: <Intel XHCI root HUB> at usbus0
      uhub0 on usbus0
      uhub0: <Intel XHCI root HUB, class 9/0, rev 3.00/1.00, addr 1> on usbus0
      Root mount waiting for: usbus0 CAM
      ugen0.2: <PPC USB UPS> at usbus0
      uhid0: <PPC USB UPS, class 0/0, rev 2.00/0.01, addr 1> on usbus0
      ugen0.3: <vendor 0x0557 product 0x7000> at usbus0
      uhub1: <vendor 0x0557 product 0x7000, class 9/0, rev 2.00/0.00, addr 2> on usbus0
      Root mount waiting for: usbus0 CAM
      ugen0.4: <vendor 0x0557 product 0x2419> at usbus0
      ukbd0: <vendor 0x0557 product 0x2419, class 0/0, rev 1.10/1.00, addr 3> on usbus0
      

      if there were more, where would the log entries be found?

      dennypageD 1 Reply Last reply Reply Quote 0
      • dennypageD
        dennypage @LanterIT
        last edited by

        @LanterIT said in NUT Package (2.8.1 and above):

        if there were more, where would the log entries be found?

        grep usbhid-ups /var/log/system.log
        
        L 1 Reply Last reply Reply Quote 0
        • L
          LanterIT @dennypage
          last edited by

          @dennypage

          no results

          dennypageD 1 Reply Last reply Reply Quote 0
          • dennypageD
            dennypage @LanterIT
            last edited by dennypage

            @LanterIT Sorry, my bad. I didn't notice that you had explicitly chosen the blazer driver.

            grep blazer_usb /var/log/system.log
            

            Btw, I assume that you know that the blazer driver is deprecated and no longer being maintained post NUT 2.7.4 (April 2022). It is replaced by nutdrv_qx.

            I would recommend that you switch to nutdrv_qx. And unless you have multiple UPSs attached to the system, you should be able to remove all the other settings in the Extra Arguments section other than pollinterval.

            L 1 Reply Last reply Reply Quote 0
            • L
              LanterIT @dennypage
              last edited by

              @dennypage

              I have read that this driver is no longer supported.

              So, I updated NUT package back to 2.8.2_1 and tried with the other driver as you suggested.

              I only get the following error:
              Poll UPS [ABB] failed - Driver not connected

              Do you have any further advice on getting the UPS to work with the new driver?

              In the meantime, I will revert to the old packages and settings.

              dennypageD 1 Reply Last reply Reply Quote 0
              • dennypageD
                dennypage @LanterIT
                last edited by

                @LanterIT said in NUT Package (2.8.1 and above):

                So, I updated NUT package back to 2.8.2_1 and tried with the other driver as you suggested.

                Have you tried the nutdrv_qx driver in 2.8.2?
                What is the UPS you are using?
                Can you post the output of "usbconfig -v" please?

                Thanks

                L 1 Reply Last reply Reply Quote 0
                • L
                  LanterIT @dennypage
                  last edited by

                  @dennypage, thank you for your support!

                  Yes, I have tried it with version 2.8.2 and nutdrv_qx without success.

                  It is an ABB PowerValue 11 RT, as described in post 173.

                  usbconfig -v
                  ugen0.1: <Intel XHCI root HUB> at usbus0, cfg=0 md=HOST spd=SUPER (5.0Gbps) pwr=SAVE (0mA)
                  ugen0.1.0: uhub0: <Intel XHCI root HUB, class 9/0, rev 3.00/1.00, addr 1>
                  
                    bLength = 0x0012
                    bDescriptorType = 0x0001
                    bcdUSB = 0x0300
                    bDeviceClass = 0x0009  <HUB>
                    bDeviceSubClass = 0x0000
                    bDeviceProtocol = 0x0003
                    bMaxPacketSize0 = 0x0009
                    idVendor = 0x0000
                    idProduct = 0x0000
                    bcdDevice = 0x0100
                    iManufacturer = 0x0001  <Intel>
                    iProduct = 0x0002  <XHCI root HUB>
                    iSerialNumber = 0x0000  <no string>
                    bNumConfigurations = 0x0001
                  
                  
                   Configuration index 0
                  
                      bLength = 0x0009
                      bDescriptorType = 0x0002
                      wTotalLength = 0x001f
                      bNumInterfaces = 0x0001
                      bConfigurationValue = 0x0001
                      iConfiguration = 0x0000  <no string>
                      bmAttributes = 0x0040
                      bMaxPower = 0x0000
                  
                      Interface 0
                        bLength = 0x0009
                        bDescriptorType = 0x0004
                        bInterfaceNumber = 0x0000
                        bAlternateSetting = 0x0000
                        bNumEndpoints = 0x0001
                        bInterfaceClass = 0x0009  <HUB>
                        bInterfaceSubClass = 0x0000
                        bInterfaceProtocol = 0x0000
                        iInterface = 0x0000  <no string>
                  
                       Endpoint 0
                          bLength = 0x0007
                          bDescriptorType = 0x0005
                          bEndpointAddress = 0x0081  <IN>
                          bmAttributes = 0x0003  <INTERRUPT>
                          wMaxPacketSize = 0x0002
                          bInterval = 0x00ff
                          bRefresh = 0x0000
                          bSynchAddress = 0x0000
                  
                        Additional Descriptor
                  
                        bLength = 0x06
                        bDescriptorType = 0x30
                        bDescriptorSubType = 0x00
                         RAW dump:
                         0x00 | 0x06, 0x30, 0x00, 0x00, 0x00, 0x00
                  
                  
                  
                  
                  ugen0.3: <vendor 0x0557 product 0x7000> at usbus0, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (100mA)
                  ugen0.3.0: uhub1: <vendor 0x0557 product 0x7000, class 9/0, rev 2.00/0.00, addr 2>
                  
                    bLength = 0x0012
                    bDescriptorType = 0x0001
                    bcdUSB = 0x0200
                    bDeviceClass = 0x0009  <HUB>
                    bDeviceSubClass = 0x0000
                    bDeviceProtocol = 0x0001
                    bMaxPacketSize0 = 0x0040
                    idVendor = 0x0557
                    idProduct = 0x7000
                    bcdDevice = 0x0000
                    iManufacturer = 0x0000  <no string>
                    iProduct = 0x0000  <no string>
                    iSerialNumber = 0x0000  <no string>
                    bNumConfigurations = 0x0001
                  
                  
                   Configuration index 0
                  
                      bLength = 0x0009
                      bDescriptorType = 0x0002
                      wTotalLength = 0x0019
                      bNumInterfaces = 0x0001
                      bConfigurationValue = 0x0001
                      iConfiguration = 0x0000  <no string>
                      bmAttributes = 0x00e0
                      bMaxPower = 0x0032
                  
                      Interface 0
                        bLength = 0x0009
                        bDescriptorType = 0x0004
                        bInterfaceNumber = 0x0000
                        bAlternateSetting = 0x0000
                        bNumEndpoints = 0x0001
                        bInterfaceClass = 0x0009  <HUB>
                        bInterfaceSubClass = 0x0000
                        bInterfaceProtocol = 0x0000
                        iInterface = 0x0000  <no string>
                  
                       Endpoint 0
                          bLength = 0x0007
                          bDescriptorType = 0x0005
                          bEndpointAddress = 0x0081  <IN>
                          bmAttributes = 0x0003  <INTERRUPT>
                          wMaxPacketSize = 0x0001
                          bInterval = 0x000c
                          bRefresh = 0x0000
                          bSynchAddress = 0x0000
                  
                  
                  
                  ugen0.4: <vendor 0x0557 product 0x2419> at usbus0, cfg=0 md=HOST spd=LOW (1.5Mbps) pwr=ON (160mA)
                  ugen0.4.0: ukbd0: <vendor 0x0557 product 0x2419, class 0/0, rev 1.10/1.00, addr 3>
                  
                    bLength = 0x0012
                    bDescriptorType = 0x0001
                    bcdUSB = 0x0110
                    bDeviceClass = 0x0000  <Probed by interface class>
                    bDeviceSubClass = 0x0000
                    bDeviceProtocol = 0x0000
                    bMaxPacketSize0 = 0x0008
                    idVendor = 0x0557
                    idProduct = 0x2419
                    bcdDevice = 0x0100
                    iManufacturer = 0x0000  <no string>
                    iProduct = 0x0000  <no string>
                    iSerialNumber = 0x0000  <no string>
                    bNumConfigurations = 0x0001
                  
                  
                   Configuration index 0
                  
                      bLength = 0x0009
                      bDescriptorType = 0x0002
                      wTotalLength = 0x003b
                      bNumInterfaces = 0x0002
                      bConfigurationValue = 0x0001
                      iConfiguration = 0x0000  <no string>
                      bmAttributes = 0x00e0
                      bMaxPower = 0x0050
                  
                      Interface 0
                        bLength = 0x0009
                        bDescriptorType = 0x0004
                        bInterfaceNumber = 0x0000
                        bAlternateSetting = 0x0000
                        bNumEndpoints = 0x0001
                        bInterfaceClass = 0x0003  <HID device>
                        bInterfaceSubClass = 0x0001
                        bInterfaceProtocol = 0x0001
                        iInterface = 0x0000  <no string>
                  
                        Additional Descriptor
                  
                        bLength = 0x09
                        bDescriptorType = 0x21
                        bDescriptorSubType = 0x00
                         RAW dump:
                         0x00 | 0x09, 0x21, 0x00, 0x01, 0x00, 0x01, 0x22, 0x40,
                         0x08 | 0x00
                  
                       Endpoint 0
                          bLength = 0x0007
                          bDescriptorType = 0x0005
                          bEndpointAddress = 0x0081  <IN>
                          bmAttributes = 0x0003  <INTERRUPT>
                          wMaxPacketSize = 0x0008
                          bInterval = 0x000a
                          bRefresh = 0x0000
                          bSynchAddress = 0x0000
                  
                  
                      Interface 1
                        bLength = 0x0009
                        bDescriptorType = 0x0004
                        bInterfaceNumber = 0x0001
                        bAlternateSetting = 0x0000
                        bNumEndpoints = 0x0001
                        bInterfaceClass = 0x0003  <HID device>
                        bInterfaceSubClass = 0x0001
                        bInterfaceProtocol = 0x0002
                        iInterface = 0x0000  <no string>
                  
                        Additional Descriptor
                  
                        bLength = 0x09
                        bDescriptorType = 0x21
                        bDescriptorSubType = 0x00
                         RAW dump:
                         0x00 | 0x09, 0x21, 0x00, 0x01, 0x00, 0x01, 0x22, 0x4f,
                         0x08 | 0x00
                  
                       Endpoint 0
                          bLength = 0x0007
                          bDescriptorType = 0x0005
                          bEndpointAddress = 0x0082  <IN>
                          bmAttributes = 0x0003  <INTERRUPT>
                          wMaxPacketSize = 0x0006
                          bInterval = 0x0005
                          bRefresh = 0x0000
                          bSynchAddress = 0x0000
                  
                  
                  
                  ugen0.2: <PPC USB UPS> at usbus0, cfg=0 md=HOST spd=FULL (12Mbps) pwr=ON (100mA)
                  
                    bLength = 0x0012
                    bDescriptorType = 0x0001
                    bcdUSB = 0x0200
                    bDeviceClass = 0x0000  <Probed by interface class>
                    bDeviceSubClass = 0x0000
                    bDeviceProtocol = 0x0000
                    bMaxPacketSize0 = 0x0008
                    idVendor = 0x06da
                    idProduct = 0x0005
                    bcdDevice = 0x0001
                    iManufacturer = 0x0001  <PPC>
                    iProduct = 0x0002  <USB UPS >
                    iSerialNumber = 0x0004  <retrieving string failed>
                    bNumConfigurations = 0x0001
                  
                  
                   Configuration index 0
                  
                      bLength = 0x0009
                      bDescriptorType = 0x0002
                      wTotalLength = 0x0022
                      bNumInterfaces = 0x0001
                      bConfigurationValue = 0x0001
                      iConfiguration = 0x0000  <no string>
                      bmAttributes = 0x00c0
                      bMaxPower = 0x0032
                  
                      Interface 0
                        bLength = 0x0009
                        bDescriptorType = 0x0004
                        bInterfaceNumber = 0x0000
                        bAlternateSetting = 0x0000
                        bNumEndpoints = 0x0001
                        bInterfaceClass = 0x0003  <HID device>
                        bInterfaceSubClass = 0x0000
                        bInterfaceProtocol = 0x0000
                        iInterface = 0x0000  <no string>
                  
                        Additional Descriptor
                  
                        bLength = 0x09
                        bDescriptorType = 0x21
                        bDescriptorSubType = 0x11
                         RAW dump:
                         0x00 | 0x09, 0x21, 0x11, 0x01, 0x00, 0x01, 0x22, 0x1b,
                         0x08 | 0x00
                  
                       Endpoint 0
                          bLength = 0x0007
                          bDescriptorType = 0x0005
                          bEndpointAddress = 0x0081  <IN>
                          bmAttributes = 0x0003  <INTERRUPT>
                          wMaxPacketSize = 0x0008
                          bInterval = 0x000a
                          bRefresh = 0x0000
                          bSynchAddress = 0x0000
                  
                  

                  And the last entry of usbconfig dump_device_quirks | grep HID_IGNORE
                  correspond the vendor and product ID:

                  VID=0x06da PID=0x0005 REVLO=0x0000 REVHI=0xffff QUIRK=UQ_HID_IGNORE
                  
                  
                  dennypageD 2 Replies Last reply Reply Quote 0
                  • dennypageD
                    dennypage @LanterIT
                    last edited by

                    @LanterIT said in NUT Package (2.8.1 and above):

                    I have tried it with version 2.8.2 and nutdrv_qx without success.

                    Can you show the logs please?

                    grep nutdrv_qx /var/log/system.log
                    

                    Thanks

                    L 1 Reply Last reply Reply Quote 0
                    • L
                      LanterIT @dennypage
                      last edited by

                      @dennypage

                      output of grep nutdrv_qx /var/log/system.log:

                      Feb 18 20:46:46 gw1 upsd[95065]: Can't connect to UPS [ABB] (nutdrv_qx-ABB): No such file or directory
                      Feb 18 20:48:15 gw1 upsd[13980]: Can't connect to UPS [ABB] (nutdrv_qx-ABB): No such file or directory
                      Feb 18 20:50:52 gw1 upsd[97140]: Can't connect to UPS [ABB] (nutdrv_qx-ABB): No such file or directory
                      Feb 18 20:54:33 gw1 upsd[90641]: Can't connect to UPS [ABB] (nutdrv_qx-ABB): No such file or directory
                      Feb 18 21:01:24 gw1 upsd[82217]: Can't connect to UPS [ABB] (nutdrv_qx-ABB): No such file or directory
                      Feb 18 21:06:13 gw1 upsd[73902]: Can't connect to UPS [ABB] (nutdrv_qx-ABB): No such file or directory
                      Feb 18 21:09:43 gw1 upsd[67092]: Can't connect to UPS [ABB] (nutdrv_qx-ABB): No such file or directory
                      Feb 18 21:14:36 gw1 upsd[5940]: Can't connect to UPS [ABB] (nutdrv_qx-ABB): No such file or directory
                      Feb 18 21:15:59 gw1 upsd[20566]: Can't connect to UPS [ABB] (nutdrv_qx-ABB): No such file or directory
                      Feb 18 21:16:34 gw1 upsd[68768]: Can't connect to UPS [ABB] (nutdrv_qx-ABB): No such file or directory
                      Feb 18 21:20:15 gw1 upsd[599]: Can't connect to UPS [ABB] (nutdrv_qx-ABB): No such file or directory
                      Feb 19 10:31:13 gw1 upsd[22401]: Can't connect to UPS [ABB] (nutdrv_qx-ABB): No such file or directory
                      Feb 19 10:31:43 gw1 upsd[99457]: Can't connect to UPS [ABB] (nutdrv_qx-ABB): No such file or directory
                      Feb 19 10:32:41 gw1 upsd[7578]: Can't connect to UPS [ABB] (nutdrv_qx-ABB): No such file or directory
                      Feb 19 18:07:05 gw1 upsd[28139]: Can't connect to UPS [ABB] (nutdrv_qx-ABB): No such file or directory
                      

                      Thanks

                      dennypageD 1 Reply Last reply Reply Quote 0
                      • dennypageD
                        dennypage @LanterIT
                        last edited by

                        @LanterIT Unfortunately there are no log entries from the nutdrv_qx process. If you are comfortable with it, could you try the following please?

                        First, this insures that the nut service is running:

                        /usr/local/etc/rc.d/nut.sh restart
                        

                        This kills any driver that may be running:

                        killall nutdrv_qx
                        

                        This starts the nutdrv_qx driver in debug mode:

                        /usr/local/libexec/nut/nutdrv_qx -D -a ABB
                        

                        The driver will output debug information in the shell. Let it run for a few seconds, then you can kill it. Please post the output. Thanks.

                        L 1 Reply Last reply Reply Quote 0
                        • L
                          LanterIT @dennypage
                          last edited by

                          @dennypage

                          The driver stops after a few seconds. Output with triple D:

                          /usr/local/libexec/nut/nutdrv_qx -DDD -a ABB
                          Network UPS Tools - Generic Q* USB/Serial driver 0.36 (2.8.1.1)
                          USB communication driver (libusb 1.0) 0.46
                             0.000000     [D3] main_arg: var='driver' val='nutdrv_qx'
                             0.000037     [D3] main_arg: var='port' val='auto'
                             0.000083     [D3] main_arg: var='pollinterval' val='10'
                             0.000096     [D1] testval_reloadable: setting 'pollinterval' exists and differs: new value '10' vs. '2'
                             0.000135     [D1] Network UPS Tools version 2.8.1.1 (release/snapshot of 2.8.1.1) built with FreeBSD clang version 16.0.6 (https://github.com/llvm/llvm-project.git llvmorg-16.0.6-0-g7cbf1a259152); Target: x86_64-unknown-freebsd14.0; Thread model: posix and configured with flags: --sysconfdir=/usr/local/etc/nut --program-transform-name= --localstatedir=/var/db/nut --datadir=/usr/local/etc/nut --with-devd-dir=/usr/local/etc/devd --with-drvpath=/usr/local/libexec/nut --with-statepath=/var/db/nut --with-altpidpath=/var/db/nut --with-pidpath=/var/db/nut --with-pkgconfig-dir=/usr/local/libdata/pkgconfig --with-user=nut --with-group=nut --with-python=/usr/local/bin/python3.11 --without-python2 --with-python3=/usr/local/bin/python3.11 --without-nut_monitor --with-ltdl --with-nut-scanner --with-avahi --with-cgi --with-cgipath=/usr/local/www/cgi-bin/nut --with-htmlpath=/usr/local/www/nut --with-gd-includes=-I/usr/local/include --with-gd-libs='-L/usr/local/lib -lgd' --without-dev --with-freeipmi --without-ipmi --with-doc=no --with-modbus --with-neon --without-nss --with-openssl --with-powerman --with-serial --with-snmp --with-usb=auto --prefix=/usr/local --mandir=/usr/local/man --disable-silent-rules --infodir=/usr/local/share/info/ --build=amd64-portbld-freebsd14.0
                             0.000156     [D1] debug level is '3'
                             0.000861     [D1] Succeeded to become_user(nut): now UID=316 GID=316
                             0.000956     [D1] upsdrv_initups...
                             0.001271     [D2] Checking device 1 of 1 (06DA/0005)
                             0.003392     [D1] nut_libusb_open get iSerialNumber failed, retrying...
                             0.004140     [D1] nut_libusb_open get iSerialNumber failed, retrying...
                             0.004766     [D1] nut_libusb_open get iSerialNumber failed, retrying...
                             0.004770     [D2] - VendorID: 06da
                             0.004772     [D2] - ProductID: 0005
                             0.004774     [D2] - Manufacturer: PPC
                             0.004776     [D2] - Product: USB UPS
                             0.004778     [D2] - Serial Number: unknown
                             0.004780     [D2] - Bus: 000
                             0.004782     [D2] - Bus Port: 007
                             0.004784     [D2] - Device: 002
                             0.004786     [D2] - Device release number: 0001
                             0.004788     [D2] Trying to match device
                             0.004791     [D3] match_function_regex: matching a device...
                             0.004794     [D2] Device matches
                             0.004796     [D2] Reading configuration descriptor 1 of 1
                             0.004823     [D3] libusb_kernel_driver_active() returned 0: Success
                             0.004827     [D2] Claimed interface 0 successfully
                             0.004830     [D3] nut_usb_set_altinterface: skipped libusb_set_interface_alt_setting(udev, 0, 0)
                             0.005027     [D3] send: QGS
                             0.049762     [D3] read:
                             0.049799     [D2] qx_process_answer: short reply (input.voltage)
                             0.050013     [D3] send: QGS
                             0.089767     [D3] read:
                             0.089777     [D2] qx_process_answer: short reply (input.voltage)
                             0.089979     [D3] send: QGS
                             0.129766     [D3] read:
                             0.129778     [D2] qx_process_answer: short reply (input.voltage)
                             0.129981     [D3] send: M
                             0.153762     [D3] read:
                             0.153784     [D2] voltronic_qs_protocol: invalid protocol []
                             0.153991     [D3] send: M
                             0.177763     [D3] read:
                             0.177774     [D2] voltronic_qs_protocol: invalid protocol []
                             0.177986     [D3] send: M
                             0.201763     [D3] read:
                             0.201773     [D2] voltronic_qs_protocol: invalid protocol []
                             0.201986     [D3] send: M
                             0.225765     [D3] read:
                             0.225788     [D2] voltronic_qs_hex_protocol: invalid protocol []
                             0.225985     [D3] send: M
                             0.249776     [D3] read:
                             0.249791     [D2] voltronic_qs_hex_protocol: invalid protocol []
                             0.249988     [D3] send: M
                             0.273768     [D3] read:
                             0.273782     [D2] voltronic_qs_hex_protocol: invalid protocol []
                             0.273982     [D3] send: QS
                             0.313767     [D3] read:
                             0.313797     [D2] qx_process_answer: short reply (input.voltage)
                             0.314003     [D3] send: QS
                             0.353768     [D3] read:
                             0.353780     [D2] qx_process_answer: short reply (input.voltage)
                             0.353996     [D3] send: QS
                             0.393768     [D3] read:
                             0.393778     [D2] qx_process_answer: short reply (input.voltage)
                             0.393988     [D3] send: D
                             0.425762     [D3] read:
                             0.425781     [D2] qx_process_answer: short reply (input.voltage)
                             0.425981     [D3] send: D
                             0.457770     [D3] read:
                             0.457781     [D2] qx_process_answer: short reply (input.voltage)
                             0.457990     [D3] send: D
                             0.489781     [D3] read:
                             0.489802     [D2] qx_process_answer: short reply (input.voltage)
                             0.490024     [D3] send: Q1
                             0.721777     [D3] read:
                             0.721795     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
                             0.722003     [D3] send: Q1
                             0.953777     [D3] read:
                             0.953800     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
                             0.954010     [D3] send: Q1
                             1.185762     [D3] read:
                             1.185783     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
                             1.185993     [D3] send: Q1
                             1.417766     [D3] read:
                             1.417800     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
                             1.418004     [D3] send: Q1
                             1.649787     [D3] read:
                             1.649811     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
                             1.650018     [D3] send: Q1
                             1.881787     [D3] read:
                             1.881813     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
                             1.882028     [D3] send: Q1
                             2.113780     [D3] read:
                             2.113818     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
                             2.114032     [D3] send: Q1
                             2.345805     [D3] read:
                             2.345826     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
                             2.346033     [D3] send: Q1
                             2.577789     [D3] read:
                             2.577811     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
                             2.578025     [D3] send: Q1
                             2.809783     [D3] read:
                             2.809816     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
                             2.810032     [D3] send: Q1
                             3.041789     [D3] read:
                             3.041813     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
                             3.042029     [D3] send: Q1
                             3.273790     [D3] read:
                             3.273808     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
                             3.274022     [D3] send: WH
                             3.313764     [D3] read:
                             3.313794     [D2] qx_process_answer: short reply (experimental.series)
                             3.313802     [D2] claim: cannot process experimental.series
                             3.314007     [D3] send: WH
                             3.353785     [D3] read:
                             3.353796     [D2] qx_process_answer: short reply (experimental.series)
                             3.353802     [D2] claim: cannot process experimental.series
                             3.354023     [D3] send: WH
                             3.393800     [D3] read:
                             3.393816     [D2] qx_process_answer: short reply (experimental.series)
                             3.393824     [D2] claim: cannot process experimental.series
                             3.394039     [D3] send: Q1
                             3.625780     [D3] read:
                             3.625821     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
                             3.626044     [D3] send: Q1
                             3.857800     [D3] read:
                             3.857818     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
                             3.858031     [D3] send: Q1
                             4.089798     [D3] read:
                             4.089820     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
                             4.090036     [D3] send: Q1
                             4.321792     [D3] read:
                             4.321831     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
                             4.322044     [D3] send: Q1
                             4.553794     [D3] read:
                             4.553810     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
                             4.554013     [D3] send: Q1
                             4.785797     [D3] read:
                             4.785820     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
                             4.786030     [D3] send: Q1
                             5.017814     [D3] read:
                             5.017856     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
                             5.018080     [D3] send: Q1
                             5.249798     [D3] read:
                             5.249816     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
                             5.250031     [D3] send: Q1
                             5.481806     [D3] read:
                             5.481827     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
                             5.481836     Device not supported!
                             5.481843     Device not supported!
                             5.481892     upsnotify: failed to notify about state 4: no notification tech defined, will not spam more about it
                          
                          dennypageD 1 Reply Last reply Reply Quote 0
                          • dennypageD
                            dennypage @LanterIT
                            last edited by

                            @LanterIT said in NUT Package (2.8.1 and above):

                            The driver stops after a few seconds. Output with triple D:

                            Very useful. When you tried the nutdrv_qx driver, did you still have anything in the "Extra Arguments to driver" section?

                            Assuming not, can you test with this content in the "Extra Arguments to driver" section please?

                            vendorid=06da
                            productid=0005
                            subdriver = "phoenix"
                            protocol = "megatec"
                            
                            1 Reply Last reply Reply Quote 0
                            • L
                              LanterIT @dennypage
                              last edited by

                              @dennypage

                              Thank you for your help.
                              I am pleased that you have found the cause in the tripplite_usb driver.

                              First only the pollinterval, then with all "old" arguments.

                              Could it also be related to the serial number?

                                 0.003392     [D1] nut_libusb_open get iSerialNumber failed, retrying...
                                 0.004140     [D1] nut_libusb_open get iSerialNumber failed, retrying...
                                 0.004766     [D1] nut_libusb_open get iSerialNumber failed, retrying...
                              
                              dennypageD 1 Reply Last reply Reply Quote 0
                              • dennypageD
                                dennypage @LanterIT
                                last edited by

                                @LanterIT said in NUT Package (2.8.1 and above):

                                And the last entry of usbconfig dump_device_quirks | grep HID_IGNORE
                                correspond the vendor and product ID:

                                VID=0x06da PID=0x0005 REVLO=0x0000 REVHI=0xffff QUIRK=UQ_HID_IGNORE

                                Btw, a quirk is only necessary if the device is HID compliant. The quirk prevents the OS from attaching a default HID driver. If the UPS is actually HID compliant, usbhid-ups would be the preferred driver. I assume that the usbhid-ups driver did not work, correct?

                                1 Reply Last reply Reply Quote 0
                                • dennypageD
                                  dennypage @LanterIT
                                  last edited by

                                  @LanterIT said in NUT Package (2.8.1 and above):

                                  First only the pollinterval, then with all "old" arguments.

                                  Just with the content above please, and the test you ran previously:

                                  /usr/local/libexec/nut/nutdrv_qx -DDD -a ABB
                                  

                                  Thanks

                                  L 1 Reply Last reply Reply Quote 0
                                  • L
                                    LanterIT @dennypage
                                    last edited by

                                    @dennypage

                                    /usr/local/libexec/nut/nutdrv_qx -DDD -a ABB
                                    Network UPS Tools - Generic Q* USB/Serial driver 0.36 (2.8.0.1)
                                    USB communication driver (libusb 1.0) 0.46
                                       0.000000     [D3] main_arg: var='driver' val='nutdrv_qx'
                                       0.000033     [D3] main_arg: var='port' val='auto'
                                       0.000050     [D3] main_arg: var='vendorid' val='06da'
                                       0.000074     [D3] main_arg: var='productid' val='0005'
                                       0.000092     [D3] main_arg: var='subdriver' val='phoenix'
                                       0.000108     [D3] main_arg: var='protocol' val='megatec'
                                       0.000144     [D1] Network UPS Tools version 2.8.0.1 (release/snapshot of 2.8.0.1) built with FreeBSD clang version 16.0.6 (https://github.com/llvm/llvm-project.git llvmorg-16.0.6-0-g7cbf1a259152); Target: x86_64-unknown-freebsd14.0; Thread model: posix and configured with flags: --sysconfdir=/usr/local/etc/nut --program-transform-name= --localstatedir=/var/db/nut --datadir=/usr/local/etc/nut --with-devd-dir=/usr/local/etc/devd --with-drvpath=/usr/local/libexec/nut --with-statepath=/var/db/nut --with-altpidpath=/var/db/nut --with-pidpath=/var/db/nut --with-pkgconfig-dir=/usr/local/libdata/pkgconfig --with-user=nut --with-group=nut --with-python=/usr/local/bin/python3.11 --without-python2 --with-python3=/usr/local/bin/python3.11 --with-ltdl --with-nut-scanner --with-avahi --with-cgi --with-cgipath=/usr/local/www/cgi-bin/nut --with-htmlpath=/usr/local/www/nut --with-gd-includes=-I/usr/local/include --with-gd-libs='-L/usr/local/lib -lgd' --without-dev --with-freeipmi --without-ipmi --with-doc=no --with-modbus --with-neon --without-nss --with-openssl --with-powerman --with-serial --with-snmp --with-usb=auto --prefix=/usr/local --mandir=/usr/local/man --disable-silent-rules --infodir=/usr/local/share/info/ --build=amd64-portbld-freebsd14.0
                                       0.000163     [D1] debug level is '3'
                                       0.000845     [D1] Succeeded to become_user(nut): now UID=316 GID=316
                                       0.000936     [D1] upsdrv_initups...
                                       0.001331     [D2] Checking device 1 of 1 (06DA/0005)
                                       0.001525     [D1] nut_libusb_open: invalid libusb bus number 0
                                       0.003757     [D1] nut_libusb_open get iSerialNumber failed, retrying...
                                       0.004506     [D1] nut_libusb_open get iSerialNumber failed, retrying...
                                       0.005134     [D1] nut_libusb_open get iSerialNumber failed, retrying...
                                       0.005144     [D2] - VendorID: 06da
                                       0.005151     [D2] - ProductID: 0005
                                       0.005157     [D2] - Manufacturer: PPC
                                       0.005163     [D2] - Product: USB UPS
                                       0.005169     [D2] - Serial Number: unknown
                                       0.005175     [D2] - Bus: ▒▒▒▒▒▒▒▒002
                                       0.005182     [D2] - Bus Port: 007
                                       0.005187     [D2] - Device: 002
                                       0.005193     [D2] - Device release number: 0001
                                       0.005199     [D2] Trying to match device
                                       0.005205     [D3] match_function_regex: matching a device...
                                       0.005234     [D2] Device matches
                                       0.005240     [D2] Reading first configuration descriptor
                                       0.005304     [D3] libusb_kernel_driver_active() returned 0: Success
                                       0.005316     [D2] Claimed interface 0 successfully
                                       0.005325     [D3] nut_usb_set_altinterface: skipped libusb_set_interface_alt_setting(udev, 0, 0)
                                       0.005355     [D2] Skipping protocol Voltronic 0.08
                                       0.005362     [D2] Skipping protocol Voltronic-QS 0.09
                                       0.005368     [D2] Skipping protocol Voltronic-QS-Hex 0.10
                                       0.005374     [D2] Skipping protocol Mustek 0.08
                                       0.005381     [D2] Skipping protocol Megatec/old 0.08
                                       0.005387     [D2] Skipping protocol BestUPS 0.07
                                       0.005393     [D2] Skipping protocol Mecer 0.08
                                       0.062217     [D3] send: Q1
                                       0.294022     [D3] read: (225.4 225.4 229.9 050 50.0 2.18 28.2 00000001
                                       1.310822     [D3] flush: Timeout (-7)
                                       1.311048     [D3] send: I
                                       1.366114     [D3] read:
                                       1.366148     [D2] qx_process_answer: short reply (ups.firmware)
                                       1.430347     [D3] send: Q1
                                       1.662015     [D3] read: (225.4 225.4 230.4 047 49.9 2.18 28.2 00000001
                                       2.695886     [D3] flush: Timeout (-7)
                                       2.696121     [D3] send: I
                                       2.758125     [D3] read:
                                       2.758151     [D2] qx_process_answer: short reply (ups.firmware)
                                       2.822248     [D3] send: Q1
                                       3.054034     [D3] read: (225.9 225.9 229.7 047 49.9 2.18 28.2 00000001
                                       4.064734     [D3] flush: Timeout (-7)
                                       4.064958     [D3] send: I
                                       4.126133     [D3] read:
                                       4.126151     [D2] qx_process_answer: short reply (ups.firmware)
                                       4.126167     [D2] Skipping protocol Zinto 0.07
                                       4.126175     [D2] Skipping protocol Masterguard 0.02
                                       4.126181     [D2] Skipping protocol Hunnox 0.02
                                       4.126188     [D2] Skipping protocol Ablerex 0.01
                                       4.126194     [D2] Skipping protocol Q1 0.08
                                       4.126200     Device not supported!
                                       4.126206     Device not supported!
                                       4.126247     upsnotify: failed to notify about state 4: no notification tech defined, will not spam more about it
                                    

                                    let me upgrade to the new package...

                                    L 1 Reply Last reply Reply Quote 0
                                    • L
                                      LanterIT @LanterIT
                                      last edited by

                                      @dennypage

                                      ... and with version 2.8.2_1:

                                      /usr/local/libexec/nut/nutdrv_qx -DDD -a ABB
                                      Network UPS Tools - Generic Q* USB/Serial driver 0.36 (2.8.1.1)
                                      USB communication driver (libusb 1.0) 0.46
                                         0.000000     [D3] main_arg: var='driver' val='nutdrv_qx'
                                         0.000012     [D3] main_arg: var='port' val='auto'
                                         0.000017     [D3] main_arg: var='vendorid' val='06da'
                                         0.000025     [D3] main_arg: var='productid' val='0005'
                                         0.000031     [D3] main_arg: var='subdriver' val='phoenix'
                                         0.000036     [D3] main_arg: var='protocol' val='megatec'
                                         0.000046     [D1] Network UPS Tools version 2.8.1.1 (release/snapshot of 2.8.1.1) built with FreeBSD clang version 16.0.6 (https://github.com/llvm/llvm-project.git llvmorg-16.0.6-0-g7cbf1a259152); Target: x86_64-unknown-freebsd14.0; Thread model: posix and configured with flags: --sysconfdir=/usr/local/etc/nut --program-transform-name= --localstatedir=/var/db/nut --datadir=/usr/local/etc/nut --with-devd-dir=/usr/local/etc/devd --with-drvpath=/usr/local/libexec/nut --with-statepath=/var/db/nut --with-altpidpath=/var/db/nut --with-pidpath=/var/db/nut --with-pkgconfig-dir=/usr/local/libdata/pkgconfig --with-user=nut --with-group=nut --with-python=/usr/local/bin/python3.11 --without-python2 --with-python3=/usr/local/bin/python3.11 --without-nut_monitor --with-ltdl --with-nut-scanner --with-avahi --with-cgi --with-cgipath=/usr/local/www/cgi-bin/nut --with-htmlpath=/usr/local/www/nut --with-gd-includes=-I/usr/local/include --with-gd-libs='-L/usr/local/lib -lgd' --without-dev --with-freeipmi --without-ipmi --with-doc=no --with-modbus --with-neon --without-nss --with-openssl --with-powerman --with-serial --with-snmp --with-usb=auto --prefix=/usr/local --mandir=/usr/local/man --disable-silent-rules --infodir=/usr/local/share/info/ --build=amd64-portbld-freebsd14.0
                                         0.000053     [D1] debug level is '3'
                                         0.000241     [D1] Succeeded to become_user(nut): now UID=316 GID=316
                                         0.000268     [D1] upsdrv_initups...
                                         0.000387     [D2] Checking device 1 of 1 (06DA/0005)
                                         0.002373     [D1] nut_libusb_open get iSerialNumber failed, retrying...
                                         0.002998     [D1] nut_libusb_open get iSerialNumber failed, retrying...
                                         0.003622     [D1] nut_libusb_open get iSerialNumber failed, retrying...
                                         0.003625     [D2] - VendorID: 06da
                                         0.003627     [D2] - ProductID: 0005
                                         0.003628     [D2] - Manufacturer: PPC
                                         0.003630     [D2] - Product: USB UPS
                                         0.003632     [D2] - Serial Number: unknown
                                         0.003634     [D2] - Bus: 000
                                         0.003636     [D2] - Bus Port: 007
                                         0.003637     [D2] - Device: 002
                                         0.003639     [D2] - Device release number: 0001
                                         0.003641     [D2] Trying to match device
                                         0.003643     [D3] match_function_regex: matching a device...
                                         0.003652     [D2] Device matches
                                         0.003654     [D2] Reading configuration descriptor 1 of 1
                                         0.003671     [D3] libusb_kernel_driver_active() returned 0: Success
                                         0.003675     [D2] Claimed interface 0 successfully
                                         0.003677     [D3] nut_usb_set_altinterface: skipped libusb_set_interface_alt_setting(udev, 0, 0)
                                         0.003686     [D2] Skipping protocol Voltronic 0.08
                                         0.003688     [D2] Skipping protocol Voltronic-QS 0.09
                                         0.003691     [D2] Skipping protocol Voltronic-QS-Hex 0.10
                                         0.003693     [D2] Skipping protocol Mustek 0.08
                                         0.003695     [D2] Skipping protocol Megatec/old 0.08
                                         0.003696     [D2] Skipping protocol BestUPS 0.07
                                         0.003698     [D2] Skipping protocol Mecer 0.08
                                         0.066547     [D3] send: Q1
                                         0.306233     [D3] read: (225.0 225.0 229.7 048 49.9 2.18 28.3 00000001
                                         1.317829     [D3] flush: Timeout (-7)
                                         1.318054     [D3] send: I
                                         1.378224     [D3] read:
                                         1.378268     [D2] qx_process_answer: short reply (ups.firmware)
                                         1.442558     [D3] send: Q1
                                         1.682233     [D3] read: (224.8 224.8 229.7 048 49.9 2.18 28.3 00000001
                                         2.702010     [D3] flush: Timeout (-7)
                                         2.702232     [D3] send: I
                                         2.762328     [D3] read:
                                         2.762343     [D2] qx_process_answer: short reply (ups.firmware)
                                         2.826570     [D3] send: Q1
                                         3.066243     [D3] read: (225.0 225.0 229.1 047 49.9 2.18 28.3 00000001
                                         4.081737     [D3] flush: Timeout (-7)
                                         4.081959     [D3] send: I
                                         4.146236     [D3] read:
                                         4.146251     [D2] qx_process_answer: short reply (ups.firmware)
                                         4.146266     [D2] Skipping protocol Zinto 0.07
                                         4.146274     [D2] Skipping protocol Masterguard 0.02
                                         4.146281     [D2] Skipping protocol Hunnox 0.02
                                         4.146287     [D2] Skipping protocol Ablerex 0.01
                                         4.146294     [D2] Skipping protocol Q1 0.08
                                         4.146299     Device not supported!
                                         4.146305     Device not supported!
                                         4.146346     upsnotify: failed to notify about state 4: no notification tech defined, will not spam more about it
                                      

                                      looks pretty much the same.

                                      dennypageD 1 Reply Last reply Reply Quote 0
                                      • dennypageD
                                        dennypage @LanterIT
                                        last edited by

                                        @LanterIT How did you come to these two parameters when originally using the blazer_usb driver?

                                        subdriver = "phoenix"
                                        protocol = "megatec"
                                        
                                        L 1 Reply Last reply Reply Quote 0
                                        • L
                                          LanterIT @dennypage
                                          last edited by

                                          @dennypage

                                          The UPS was delivered with WinPower and I tried different settings with NUT and got it to work with the blazer_usb driver and these values.

                                          dennypageD 1 Reply Last reply Reply Quote 0
                                          • dennypageD
                                            dennypage @LanterIT
                                            last edited by

                                            @LanterIT said in NUT Package (2.8.1 and above):

                                            I tried different settings with NUT and got it to work with the blazer_usb driver and these values.

                                            And blazer_usb did not work without those two values, correct?

                                            Also, you confirmed that usbhid did not work, correct?

                                            L 1 Reply Last reply Reply Quote 0
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