2.8.2_1 blazer_usb, nutdrv_qx

LanterIT · Feb 18, 2024, 8:19 PM

@dennypage

I have read that this driver is no longer supported.

So, I updated NUT package back to 2.8.2_1 and tried with the other driver as you suggested.

I only get the following error:
Poll UPS [ABB] failed - Driver not connected

Do you have any further advice on getting the UPS to work with the new driver?

In the meantime, I will revert to the old packages and settings.

dennypage · Feb 19, 2024, 9:41 AM

@LanterIT said in NUT Package (2.8.1 and above):

So, I updated NUT package back to 2.8.2_1 and tried with the other driver as you suggested.

Have you tried the nutdrv_qx driver in 2.8.2?
What is the UPS you are using?
Can you post the output of "usbconfig -v" please?

Thanks

LanterIT · Feb 19, 2024, 9:41 AM

@dennypage, thank you for your support!

Yes, I have tried it with version 2.8.2 and nutdrv_qx without success.

It is an ABB PowerValue 11 RT, as described in post 173.

usbconfig -v
ugen0.1: <Intel XHCI root HUB> at usbus0, cfg=0 md=HOST spd=SUPER (5.0Gbps) pwr=SAVE (0mA)
ugen0.1.0: uhub0: <Intel XHCI root HUB, class 9/0, rev 3.00/1.00, addr 1>

  bLength = 0x0012
  bDescriptorType = 0x0001
  bcdUSB = 0x0300
  bDeviceClass = 0x0009  <HUB>
  bDeviceSubClass = 0x0000
  bDeviceProtocol = 0x0003
  bMaxPacketSize0 = 0x0009
  idVendor = 0x0000
  idProduct = 0x0000
  bcdDevice = 0x0100
  iManufacturer = 0x0001  <Intel>
  iProduct = 0x0002  <XHCI root HUB>
  iSerialNumber = 0x0000  <no string>
  bNumConfigurations = 0x0001


 Configuration index 0

    bLength = 0x0009
    bDescriptorType = 0x0002
    wTotalLength = 0x001f
    bNumInterfaces = 0x0001
    bConfigurationValue = 0x0001
    iConfiguration = 0x0000  <no string>
    bmAttributes = 0x0040
    bMaxPower = 0x0000

    Interface 0
      bLength = 0x0009
      bDescriptorType = 0x0004
      bInterfaceNumber = 0x0000
      bAlternateSetting = 0x0000
      bNumEndpoints = 0x0001
      bInterfaceClass = 0x0009  <HUB>
      bInterfaceSubClass = 0x0000
      bInterfaceProtocol = 0x0000
      iInterface = 0x0000  <no string>

     Endpoint 0
        bLength = 0x0007
        bDescriptorType = 0x0005
        bEndpointAddress = 0x0081  <IN>
        bmAttributes = 0x0003  <INTERRUPT>
        wMaxPacketSize = 0x0002
        bInterval = 0x00ff
        bRefresh = 0x0000
        bSynchAddress = 0x0000

      Additional Descriptor

      bLength = 0x06
      bDescriptorType = 0x30
      bDescriptorSubType = 0x00
       RAW dump:
       0x00 | 0x06, 0x30, 0x00, 0x00, 0x00, 0x00




ugen0.3: <vendor 0x0557 product 0x7000> at usbus0, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (100mA)
ugen0.3.0: uhub1: <vendor 0x0557 product 0x7000, class 9/0, rev 2.00/0.00, addr 2>

  bLength = 0x0012
  bDescriptorType = 0x0001
  bcdUSB = 0x0200
  bDeviceClass = 0x0009  <HUB>
  bDeviceSubClass = 0x0000
  bDeviceProtocol = 0x0001
  bMaxPacketSize0 = 0x0040
  idVendor = 0x0557
  idProduct = 0x7000
  bcdDevice = 0x0000
  iManufacturer = 0x0000  <no string>
  iProduct = 0x0000  <no string>
  iSerialNumber = 0x0000  <no string>
  bNumConfigurations = 0x0001


 Configuration index 0

    bLength = 0x0009
    bDescriptorType = 0x0002
    wTotalLength = 0x0019
    bNumInterfaces = 0x0001
    bConfigurationValue = 0x0001
    iConfiguration = 0x0000  <no string>
    bmAttributes = 0x00e0
    bMaxPower = 0x0032

    Interface 0
      bLength = 0x0009
      bDescriptorType = 0x0004
      bInterfaceNumber = 0x0000
      bAlternateSetting = 0x0000
      bNumEndpoints = 0x0001
      bInterfaceClass = 0x0009  <HUB>
      bInterfaceSubClass = 0x0000
      bInterfaceProtocol = 0x0000
      iInterface = 0x0000  <no string>

     Endpoint 0
        bLength = 0x0007
        bDescriptorType = 0x0005
        bEndpointAddress = 0x0081  <IN>
        bmAttributes = 0x0003  <INTERRUPT>
        wMaxPacketSize = 0x0001
        bInterval = 0x000c
        bRefresh = 0x0000
        bSynchAddress = 0x0000



ugen0.4: <vendor 0x0557 product 0x2419> at usbus0, cfg=0 md=HOST spd=LOW (1.5Mbps) pwr=ON (160mA)
ugen0.4.0: ukbd0: <vendor 0x0557 product 0x2419, class 0/0, rev 1.10/1.00, addr 3>

  bLength = 0x0012
  bDescriptorType = 0x0001
  bcdUSB = 0x0110
  bDeviceClass = 0x0000  <Probed by interface class>
  bDeviceSubClass = 0x0000
  bDeviceProtocol = 0x0000
  bMaxPacketSize0 = 0x0008
  idVendor = 0x0557
  idProduct = 0x2419
  bcdDevice = 0x0100
  iManufacturer = 0x0000  <no string>
  iProduct = 0x0000  <no string>
  iSerialNumber = 0x0000  <no string>
  bNumConfigurations = 0x0001


 Configuration index 0

    bLength = 0x0009
    bDescriptorType = 0x0002
    wTotalLength = 0x003b
    bNumInterfaces = 0x0002
    bConfigurationValue = 0x0001
    iConfiguration = 0x0000  <no string>
    bmAttributes = 0x00e0
    bMaxPower = 0x0050

    Interface 0
      bLength = 0x0009
      bDescriptorType = 0x0004
      bInterfaceNumber = 0x0000
      bAlternateSetting = 0x0000
      bNumEndpoints = 0x0001
      bInterfaceClass = 0x0003  <HID device>
      bInterfaceSubClass = 0x0001
      bInterfaceProtocol = 0x0001
      iInterface = 0x0000  <no string>

      Additional Descriptor

      bLength = 0x09
      bDescriptorType = 0x21
      bDescriptorSubType = 0x00
       RAW dump:
       0x00 | 0x09, 0x21, 0x00, 0x01, 0x00, 0x01, 0x22, 0x40,
       0x08 | 0x00

     Endpoint 0
        bLength = 0x0007
        bDescriptorType = 0x0005
        bEndpointAddress = 0x0081  <IN>
        bmAttributes = 0x0003  <INTERRUPT>
        wMaxPacketSize = 0x0008
        bInterval = 0x000a
        bRefresh = 0x0000
        bSynchAddress = 0x0000


    Interface 1
      bLength = 0x0009
      bDescriptorType = 0x0004
      bInterfaceNumber = 0x0001
      bAlternateSetting = 0x0000
      bNumEndpoints = 0x0001
      bInterfaceClass = 0x0003  <HID device>
      bInterfaceSubClass = 0x0001
      bInterfaceProtocol = 0x0002
      iInterface = 0x0000  <no string>

      Additional Descriptor

      bLength = 0x09
      bDescriptorType = 0x21
      bDescriptorSubType = 0x00
       RAW dump:
       0x00 | 0x09, 0x21, 0x00, 0x01, 0x00, 0x01, 0x22, 0x4f,
       0x08 | 0x00

     Endpoint 0
        bLength = 0x0007
        bDescriptorType = 0x0005
        bEndpointAddress = 0x0082  <IN>
        bmAttributes = 0x0003  <INTERRUPT>
        wMaxPacketSize = 0x0006
        bInterval = 0x0005
        bRefresh = 0x0000
        bSynchAddress = 0x0000



ugen0.2: <PPC USB UPS> at usbus0, cfg=0 md=HOST spd=FULL (12Mbps) pwr=ON (100mA)

  bLength = 0x0012
  bDescriptorType = 0x0001
  bcdUSB = 0x0200
  bDeviceClass = 0x0000  <Probed by interface class>
  bDeviceSubClass = 0x0000
  bDeviceProtocol = 0x0000
  bMaxPacketSize0 = 0x0008
  idVendor = 0x06da
  idProduct = 0x0005
  bcdDevice = 0x0001
  iManufacturer = 0x0001  <PPC>
  iProduct = 0x0002  <USB UPS >
  iSerialNumber = 0x0004  <retrieving string failed>
  bNumConfigurations = 0x0001


 Configuration index 0

    bLength = 0x0009
    bDescriptorType = 0x0002
    wTotalLength = 0x0022
    bNumInterfaces = 0x0001
    bConfigurationValue = 0x0001
    iConfiguration = 0x0000  <no string>
    bmAttributes = 0x00c0
    bMaxPower = 0x0032

    Interface 0
      bLength = 0x0009
      bDescriptorType = 0x0004
      bInterfaceNumber = 0x0000
      bAlternateSetting = 0x0000
      bNumEndpoints = 0x0001
      bInterfaceClass = 0x0003  <HID device>
      bInterfaceSubClass = 0x0000
      bInterfaceProtocol = 0x0000
      iInterface = 0x0000  <no string>

      Additional Descriptor

      bLength = 0x09
      bDescriptorType = 0x21
      bDescriptorSubType = 0x11
       RAW dump:
       0x00 | 0x09, 0x21, 0x11, 0x01, 0x00, 0x01, 0x22, 0x1b,
       0x08 | 0x00

     Endpoint 0
        bLength = 0x0007
        bDescriptorType = 0x0005
        bEndpointAddress = 0x0081  <IN>
        bmAttributes = 0x0003  <INTERRUPT>
        wMaxPacketSize = 0x0008
        bInterval = 0x000a
        bRefresh = 0x0000
        bSynchAddress = 0x0000

And the last entry of usbconfig dump_device_quirks | grep HID_IGNORE
correspond the vendor and product ID:

VID=0x06da PID=0x0005 REVLO=0x0000 REVHI=0xffff QUIRK=UQ_HID_IGNORE

dennypage · Feb 19, 2024, 4:54 PM

@LanterIT said in NUT Package (2.8.1 and above):

I have tried it with version 2.8.2 and nutdrv_qx without success.

Can you show the logs please?

grep nutdrv_qx /var/log/system.log

Thanks

LanterIT · Feb 19, 2024, 5:10 PM

@dennypage

output of grep nutdrv_qx /var/log/system.log:

Feb 18 20:46:46 gw1 upsd[95065]: Can't connect to UPS [ABB] (nutdrv_qx-ABB): No such file or directory
Feb 18 20:48:15 gw1 upsd[13980]: Can't connect to UPS [ABB] (nutdrv_qx-ABB): No such file or directory
Feb 18 20:50:52 gw1 upsd[97140]: Can't connect to UPS [ABB] (nutdrv_qx-ABB): No such file or directory
Feb 18 20:54:33 gw1 upsd[90641]: Can't connect to UPS [ABB] (nutdrv_qx-ABB): No such file or directory
Feb 18 21:01:24 gw1 upsd[82217]: Can't connect to UPS [ABB] (nutdrv_qx-ABB): No such file or directory
Feb 18 21:06:13 gw1 upsd[73902]: Can't connect to UPS [ABB] (nutdrv_qx-ABB): No such file or directory
Feb 18 21:09:43 gw1 upsd[67092]: Can't connect to UPS [ABB] (nutdrv_qx-ABB): No such file or directory
Feb 18 21:14:36 gw1 upsd[5940]: Can't connect to UPS [ABB] (nutdrv_qx-ABB): No such file or directory
Feb 18 21:15:59 gw1 upsd[20566]: Can't connect to UPS [ABB] (nutdrv_qx-ABB): No such file or directory
Feb 18 21:16:34 gw1 upsd[68768]: Can't connect to UPS [ABB] (nutdrv_qx-ABB): No such file or directory
Feb 18 21:20:15 gw1 upsd[599]: Can't connect to UPS [ABB] (nutdrv_qx-ABB): No such file or directory
Feb 19 10:31:13 gw1 upsd[22401]: Can't connect to UPS [ABB] (nutdrv_qx-ABB): No such file or directory
Feb 19 10:31:43 gw1 upsd[99457]: Can't connect to UPS [ABB] (nutdrv_qx-ABB): No such file or directory
Feb 19 10:32:41 gw1 upsd[7578]: Can't connect to UPS [ABB] (nutdrv_qx-ABB): No such file or directory
Feb 19 18:07:05 gw1 upsd[28139]: Can't connect to UPS [ABB] (nutdrv_qx-ABB): No such file or directory

Thanks

dennypage · Feb 19, 2024, 7:14 PM

@LanterIT Unfortunately there are no log entries from the nutdrv_qx process. If you are comfortable with it, could you try the following please?

First, this insures that the nut service is running:

/usr/local/etc/rc.d/nut.sh restart

This kills any driver that may be running:

killall nutdrv_qx

This starts the nutdrv_qx driver in debug mode:

/usr/local/libexec/nut/nutdrv_qx -D -a ABB

The driver will output debug information in the shell. Let it run for a few seconds, then you can kill it. Please post the output. Thanks.

LanterIT · Feb 19, 2024, 8:17 PM

@dennypage

The driver stops after a few seconds. Output with triple D:

/usr/local/libexec/nut/nutdrv_qx -DDD -a ABB
Network UPS Tools - Generic Q* USB/Serial driver 0.36 (2.8.1.1)
USB communication driver (libusb 1.0) 0.46
   0.000000     [D3] main_arg: var='driver' val='nutdrv_qx'
   0.000037     [D3] main_arg: var='port' val='auto'
   0.000083     [D3] main_arg: var='pollinterval' val='10'
   0.000096     [D1] testval_reloadable: setting 'pollinterval' exists and differs: new value '10' vs. '2'
   0.000135     [D1] Network UPS Tools version 2.8.1.1 (release/snapshot of 2.8.1.1) built with FreeBSD clang version 16.0.6 (https://github.com/llvm/llvm-project.git llvmorg-16.0.6-0-g7cbf1a259152); Target: x86_64-unknown-freebsd14.0; Thread model: posix and configured with flags: --sysconfdir=/usr/local/etc/nut --program-transform-name= --localstatedir=/var/db/nut --datadir=/usr/local/etc/nut --with-devd-dir=/usr/local/etc/devd --with-drvpath=/usr/local/libexec/nut --with-statepath=/var/db/nut --with-altpidpath=/var/db/nut --with-pidpath=/var/db/nut --with-pkgconfig-dir=/usr/local/libdata/pkgconfig --with-user=nut --with-group=nut --with-python=/usr/local/bin/python3.11 --without-python2 --with-python3=/usr/local/bin/python3.11 --without-nut_monitor --with-ltdl --with-nut-scanner --with-avahi --with-cgi --with-cgipath=/usr/local/www/cgi-bin/nut --with-htmlpath=/usr/local/www/nut --with-gd-includes=-I/usr/local/include --with-gd-libs='-L/usr/local/lib -lgd' --without-dev --with-freeipmi --without-ipmi --with-doc=no --with-modbus --with-neon --without-nss --with-openssl --with-powerman --with-serial --with-snmp --with-usb=auto --prefix=/usr/local --mandir=/usr/local/man --disable-silent-rules --infodir=/usr/local/share/info/ --build=amd64-portbld-freebsd14.0
   0.000156     [D1] debug level is '3'
   0.000861     [D1] Succeeded to become_user(nut): now UID=316 GID=316
   0.000956     [D1] upsdrv_initups...
   0.001271     [D2] Checking device 1 of 1 (06DA/0005)
   0.003392     [D1] nut_libusb_open get iSerialNumber failed, retrying...
   0.004140     [D1] nut_libusb_open get iSerialNumber failed, retrying...
   0.004766     [D1] nut_libusb_open get iSerialNumber failed, retrying...
   0.004770     [D2] - VendorID: 06da
   0.004772     [D2] - ProductID: 0005
   0.004774     [D2] - Manufacturer: PPC
   0.004776     [D2] - Product: USB UPS
   0.004778     [D2] - Serial Number: unknown
   0.004780     [D2] - Bus: 000
   0.004782     [D2] - Bus Port: 007
   0.004784     [D2] - Device: 002
   0.004786     [D2] - Device release number: 0001
   0.004788     [D2] Trying to match device
   0.004791     [D3] match_function_regex: matching a device...
   0.004794     [D2] Device matches
   0.004796     [D2] Reading configuration descriptor 1 of 1
   0.004823     [D3] libusb_kernel_driver_active() returned 0: Success
   0.004827     [D2] Claimed interface 0 successfully
   0.004830     [D3] nut_usb_set_altinterface: skipped libusb_set_interface_alt_setting(udev, 0, 0)
   0.005027     [D3] send: QGS
   0.049762     [D3] read:
   0.049799     [D2] qx_process_answer: short reply (input.voltage)
   0.050013     [D3] send: QGS
   0.089767     [D3] read:
   0.089777     [D2] qx_process_answer: short reply (input.voltage)
   0.089979     [D3] send: QGS
   0.129766     [D3] read:
   0.129778     [D2] qx_process_answer: short reply (input.voltage)
   0.129981     [D3] send: M
   0.153762     [D3] read:
   0.153784     [D2] voltronic_qs_protocol: invalid protocol []
   0.153991     [D3] send: M
   0.177763     [D3] read:
   0.177774     [D2] voltronic_qs_protocol: invalid protocol []
   0.177986     [D3] send: M
   0.201763     [D3] read:
   0.201773     [D2] voltronic_qs_protocol: invalid protocol []
   0.201986     [D3] send: M
   0.225765     [D3] read:
   0.225788     [D2] voltronic_qs_hex_protocol: invalid protocol []
   0.225985     [D3] send: M
   0.249776     [D3] read:
   0.249791     [D2] voltronic_qs_hex_protocol: invalid protocol []
   0.249988     [D3] send: M
   0.273768     [D3] read:
   0.273782     [D2] voltronic_qs_hex_protocol: invalid protocol []
   0.273982     [D3] send: QS
   0.313767     [D3] read:
   0.313797     [D2] qx_process_answer: short reply (input.voltage)
   0.314003     [D3] send: QS
   0.353768     [D3] read:
   0.353780     [D2] qx_process_answer: short reply (input.voltage)
   0.353996     [D3] send: QS
   0.393768     [D3] read:
   0.393778     [D2] qx_process_answer: short reply (input.voltage)
   0.393988     [D3] send: D
   0.425762     [D3] read:
   0.425781     [D2] qx_process_answer: short reply (input.voltage)
   0.425981     [D3] send: D
   0.457770     [D3] read:
   0.457781     [D2] qx_process_answer: short reply (input.voltage)
   0.457990     [D3] send: D
   0.489781     [D3] read:
   0.489802     [D2] qx_process_answer: short reply (input.voltage)
   0.490024     [D3] send: Q1
   0.721777     [D3] read:
   0.721795     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
   0.722003     [D3] send: Q1
   0.953777     [D3] read:
   0.953800     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
   0.954010     [D3] send: Q1
   1.185762     [D3] read:
   1.185783     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
   1.185993     [D3] send: Q1
   1.417766     [D3] read:
   1.417800     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
   1.418004     [D3] send: Q1
   1.649787     [D3] read:
   1.649811     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
   1.650018     [D3] send: Q1
   1.881787     [D3] read:
   1.881813     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
   1.882028     [D3] send: Q1
   2.113780     [D3] read:
   2.113818     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
   2.114032     [D3] send: Q1
   2.345805     [D3] read:
   2.345826     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
   2.346033     [D3] send: Q1
   2.577789     [D3] read:
   2.577811     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
   2.578025     [D3] send: Q1
   2.809783     [D3] read:
   2.809816     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
   2.810032     [D3] send: Q1
   3.041789     [D3] read:
   3.041813     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
   3.042029     [D3] send: Q1
   3.273790     [D3] read:
   3.273808     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
   3.274022     [D3] send: WH
   3.313764     [D3] read:
   3.313794     [D2] qx_process_answer: short reply (experimental.series)
   3.313802     [D2] claim: cannot process experimental.series
   3.314007     [D3] send: WH
   3.353785     [D3] read:
   3.353796     [D2] qx_process_answer: short reply (experimental.series)
   3.353802     [D2] claim: cannot process experimental.series
   3.354023     [D3] send: WH
   3.393800     [D3] read:
   3.393816     [D2] qx_process_answer: short reply (experimental.series)
   3.393824     [D2] claim: cannot process experimental.series
   3.394039     [D3] send: Q1
   3.625780     [D3] read:
   3.625821     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
   3.626044     [D3] send: Q1
   3.857800     [D3] read:
   3.857818     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
   3.858031     [D3] send: Q1
   4.089798     [D3] read:
   4.089820     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
   4.090036     [D3] send: Q1
   4.321792     [D3] read:
   4.321831     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
   4.322044     [D3] send: Q1
   4.553794     [D3] read:
   4.553810     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
   4.554013     [D3] send: Q1
   4.785797     [D3] read:
   4.785820     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
   4.786030     [D3] send: Q1
   5.017814     [D3] read:
   5.017856     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
   5.018080     [D3] send: Q1
   5.249798     [D3] read:
   5.249816     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
   5.250031     [D3] send: Q1
   5.481806     [D3] read:
   5.481827     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
   5.481836     Device not supported!
   5.481843     Device not supported!
   5.481892     upsnotify: failed to notify about state 4: no notification tech defined, will not spam more about it

dennypage · Feb 20, 2024, 7:16 PM

@LanterIT said in NUT Package (2.8.1 and above):

The driver stops after a few seconds. Output with triple D:

Very useful. When you tried the nutdrv_qx driver, did you still have anything in the "Extra Arguments to driver" section?

Assuming not, can you test with this content in the "Extra Arguments to driver" section please?

vendorid=06da
productid=0005
subdriver = "phoenix"
protocol = "megatec"

LanterIT · Feb 20, 2024, 7:21 PM

@dennypage

Thank you for your help.
I am pleased that you have found the cause in the tripplite_usb driver.

First only the pollinterval, then with all "old" arguments.

Could it also be related to the serial number?

   0.003392     [D1] nut_libusb_open get iSerialNumber failed, retrying...
   0.004140     [D1] nut_libusb_open get iSerialNumber failed, retrying...
   0.004766     [D1] nut_libusb_open get iSerialNumber failed, retrying...

dennypage · Feb 20, 2024, 7:26 PM

@LanterIT said in NUT Package (2.8.1 and above):

And the last entry of usbconfig dump_device_quirks | grep HID_IGNORE
correspond the vendor and product ID:

VID=0x06da PID=0x0005 REVLO=0x0000 REVHI=0xffff QUIRK=UQ_HID_IGNORE

Btw, a quirk is only necessary if the device is HID compliant. The quirk prevents the OS from attaching a default HID driver. If the UPS is actually HID compliant, usbhid-ups would be the preferred driver. I assume that the usbhid-ups driver did not work, correct?

dennypage · Feb 20, 2024, 7:28 PM

@LanterIT said in NUT Package (2.8.1 and above):

First only the pollinterval, then with all "old" arguments.

Just with the content above please, and the test you ran previously:

/usr/local/libexec/nut/nutdrv_qx -DDD -a ABB

Thanks

LanterIT · Feb 20, 2024, 7:32 PM

@dennypage

/usr/local/libexec/nut/nutdrv_qx -DDD -a ABB
Network UPS Tools - Generic Q* USB/Serial driver 0.36 (2.8.0.1)
USB communication driver (libusb 1.0) 0.46
   0.000000     [D3] main_arg: var='driver' val='nutdrv_qx'
   0.000033     [D3] main_arg: var='port' val='auto'
   0.000050     [D3] main_arg: var='vendorid' val='06da'
   0.000074     [D3] main_arg: var='productid' val='0005'
   0.000092     [D3] main_arg: var='subdriver' val='phoenix'
   0.000108     [D3] main_arg: var='protocol' val='megatec'
   0.000144     [D1] Network UPS Tools version 2.8.0.1 (release/snapshot of 2.8.0.1) built with FreeBSD clang version 16.0.6 (https://github.com/llvm/llvm-project.git llvmorg-16.0.6-0-g7cbf1a259152); Target: x86_64-unknown-freebsd14.0; Thread model: posix and configured with flags: --sysconfdir=/usr/local/etc/nut --program-transform-name= --localstatedir=/var/db/nut --datadir=/usr/local/etc/nut --with-devd-dir=/usr/local/etc/devd --with-drvpath=/usr/local/libexec/nut --with-statepath=/var/db/nut --with-altpidpath=/var/db/nut --with-pidpath=/var/db/nut --with-pkgconfig-dir=/usr/local/libdata/pkgconfig --with-user=nut --with-group=nut --with-python=/usr/local/bin/python3.11 --without-python2 --with-python3=/usr/local/bin/python3.11 --with-ltdl --with-nut-scanner --with-avahi --with-cgi --with-cgipath=/usr/local/www/cgi-bin/nut --with-htmlpath=/usr/local/www/nut --with-gd-includes=-I/usr/local/include --with-gd-libs='-L/usr/local/lib -lgd' --without-dev --with-freeipmi --without-ipmi --with-doc=no --with-modbus --with-neon --without-nss --with-openssl --with-powerman --with-serial --with-snmp --with-usb=auto --prefix=/usr/local --mandir=/usr/local/man --disable-silent-rules --infodir=/usr/local/share/info/ --build=amd64-portbld-freebsd14.0
   0.000163     [D1] debug level is '3'
   0.000845     [D1] Succeeded to become_user(nut): now UID=316 GID=316
   0.000936     [D1] upsdrv_initups...
   0.001331     [D2] Checking device 1 of 1 (06DA/0005)
   0.001525     [D1] nut_libusb_open: invalid libusb bus number 0
   0.003757     [D1] nut_libusb_open get iSerialNumber failed, retrying...
   0.004506     [D1] nut_libusb_open get iSerialNumber failed, retrying...
   0.005134     [D1] nut_libusb_open get iSerialNumber failed, retrying...
   0.005144     [D2] - VendorID: 06da
   0.005151     [D2] - ProductID: 0005
   0.005157     [D2] - Manufacturer: PPC
   0.005163     [D2] - Product: USB UPS
   0.005169     [D2] - Serial Number: unknown
   0.005175     [D2] - Bus: ▒▒▒▒▒▒▒▒002
   0.005182     [D2] - Bus Port: 007
   0.005187     [D2] - Device: 002
   0.005193     [D2] - Device release number: 0001
   0.005199     [D2] Trying to match device
   0.005205     [D3] match_function_regex: matching a device...
   0.005234     [D2] Device matches
   0.005240     [D2] Reading first configuration descriptor
   0.005304     [D3] libusb_kernel_driver_active() returned 0: Success
   0.005316     [D2] Claimed interface 0 successfully
   0.005325     [D3] nut_usb_set_altinterface: skipped libusb_set_interface_alt_setting(udev, 0, 0)
   0.005355     [D2] Skipping protocol Voltronic 0.08
   0.005362     [D2] Skipping protocol Voltronic-QS 0.09
   0.005368     [D2] Skipping protocol Voltronic-QS-Hex 0.10
   0.005374     [D2] Skipping protocol Mustek 0.08
   0.005381     [D2] Skipping protocol Megatec/old 0.08
   0.005387     [D2] Skipping protocol BestUPS 0.07
   0.005393     [D2] Skipping protocol Mecer 0.08
   0.062217     [D3] send: Q1
   0.294022     [D3] read: (225.4 225.4 229.9 050 50.0 2.18 28.2 00000001
   1.310822     [D3] flush: Timeout (-7)
   1.311048     [D3] send: I
   1.366114     [D3] read:
   1.366148     [D2] qx_process_answer: short reply (ups.firmware)
   1.430347     [D3] send: Q1
   1.662015     [D3] read: (225.4 225.4 230.4 047 49.9 2.18 28.2 00000001
   2.695886     [D3] flush: Timeout (-7)
   2.696121     [D3] send: I
   2.758125     [D3] read:
   2.758151     [D2] qx_process_answer: short reply (ups.firmware)
   2.822248     [D3] send: Q1
   3.054034     [D3] read: (225.9 225.9 229.7 047 49.9 2.18 28.2 00000001
   4.064734     [D3] flush: Timeout (-7)
   4.064958     [D3] send: I
   4.126133     [D3] read:
   4.126151     [D2] qx_process_answer: short reply (ups.firmware)
   4.126167     [D2] Skipping protocol Zinto 0.07
   4.126175     [D2] Skipping protocol Masterguard 0.02
   4.126181     [D2] Skipping protocol Hunnox 0.02
   4.126188     [D2] Skipping protocol Ablerex 0.01
   4.126194     [D2] Skipping protocol Q1 0.08
   4.126200     Device not supported!
   4.126206     Device not supported!
   4.126247     upsnotify: failed to notify about state 4: no notification tech defined, will not spam more about it

let me upgrade to the new package...

LanterIT · Feb 20, 2024, 7:36 PM

@dennypage

... and with version 2.8.2_1:

/usr/local/libexec/nut/nutdrv_qx -DDD -a ABB
Network UPS Tools - Generic Q* USB/Serial driver 0.36 (2.8.1.1)
USB communication driver (libusb 1.0) 0.46
   0.000000     [D3] main_arg: var='driver' val='nutdrv_qx'
   0.000012     [D3] main_arg: var='port' val='auto'
   0.000017     [D3] main_arg: var='vendorid' val='06da'
   0.000025     [D3] main_arg: var='productid' val='0005'
   0.000031     [D3] main_arg: var='subdriver' val='phoenix'
   0.000036     [D3] main_arg: var='protocol' val='megatec'
   0.000046     [D1] Network UPS Tools version 2.8.1.1 (release/snapshot of 2.8.1.1) built with FreeBSD clang version 16.0.6 (https://github.com/llvm/llvm-project.git llvmorg-16.0.6-0-g7cbf1a259152); Target: x86_64-unknown-freebsd14.0; Thread model: posix and configured with flags: --sysconfdir=/usr/local/etc/nut --program-transform-name= --localstatedir=/var/db/nut --datadir=/usr/local/etc/nut --with-devd-dir=/usr/local/etc/devd --with-drvpath=/usr/local/libexec/nut --with-statepath=/var/db/nut --with-altpidpath=/var/db/nut --with-pidpath=/var/db/nut --with-pkgconfig-dir=/usr/local/libdata/pkgconfig --with-user=nut --with-group=nut --with-python=/usr/local/bin/python3.11 --without-python2 --with-python3=/usr/local/bin/python3.11 --without-nut_monitor --with-ltdl --with-nut-scanner --with-avahi --with-cgi --with-cgipath=/usr/local/www/cgi-bin/nut --with-htmlpath=/usr/local/www/nut --with-gd-includes=-I/usr/local/include --with-gd-libs='-L/usr/local/lib -lgd' --without-dev --with-freeipmi --without-ipmi --with-doc=no --with-modbus --with-neon --without-nss --with-openssl --with-powerman --with-serial --with-snmp --with-usb=auto --prefix=/usr/local --mandir=/usr/local/man --disable-silent-rules --infodir=/usr/local/share/info/ --build=amd64-portbld-freebsd14.0
   0.000053     [D1] debug level is '3'
   0.000241     [D1] Succeeded to become_user(nut): now UID=316 GID=316
   0.000268     [D1] upsdrv_initups...
   0.000387     [D2] Checking device 1 of 1 (06DA/0005)
   0.002373     [D1] nut_libusb_open get iSerialNumber failed, retrying...
   0.002998     [D1] nut_libusb_open get iSerialNumber failed, retrying...
   0.003622     [D1] nut_libusb_open get iSerialNumber failed, retrying...
   0.003625     [D2] - VendorID: 06da
   0.003627     [D2] - ProductID: 0005
   0.003628     [D2] - Manufacturer: PPC
   0.003630     [D2] - Product: USB UPS
   0.003632     [D2] - Serial Number: unknown
   0.003634     [D2] - Bus: 000
   0.003636     [D2] - Bus Port: 007
   0.003637     [D2] - Device: 002
   0.003639     [D2] - Device release number: 0001
   0.003641     [D2] Trying to match device
   0.003643     [D3] match_function_regex: matching a device...
   0.003652     [D2] Device matches
   0.003654     [D2] Reading configuration descriptor 1 of 1
   0.003671     [D3] libusb_kernel_driver_active() returned 0: Success
   0.003675     [D2] Claimed interface 0 successfully
   0.003677     [D3] nut_usb_set_altinterface: skipped libusb_set_interface_alt_setting(udev, 0, 0)
   0.003686     [D2] Skipping protocol Voltronic 0.08
   0.003688     [D2] Skipping protocol Voltronic-QS 0.09
   0.003691     [D2] Skipping protocol Voltronic-QS-Hex 0.10
   0.003693     [D2] Skipping protocol Mustek 0.08
   0.003695     [D2] Skipping protocol Megatec/old 0.08
   0.003696     [D2] Skipping protocol BestUPS 0.07
   0.003698     [D2] Skipping protocol Mecer 0.08
   0.066547     [D3] send: Q1
   0.306233     [D3] read: (225.0 225.0 229.7 048 49.9 2.18 28.3 00000001
   1.317829     [D3] flush: Timeout (-7)
   1.318054     [D3] send: I
   1.378224     [D3] read:
   1.378268     [D2] qx_process_answer: short reply (ups.firmware)
   1.442558     [D3] send: Q1
   1.682233     [D3] read: (224.8 224.8 229.7 048 49.9 2.18 28.3 00000001
   2.702010     [D3] flush: Timeout (-7)
   2.702232     [D3] send: I
   2.762328     [D3] read:
   2.762343     [D2] qx_process_answer: short reply (ups.firmware)
   2.826570     [D3] send: Q1
   3.066243     [D3] read: (225.0 225.0 229.1 047 49.9 2.18 28.3 00000001
   4.081737     [D3] flush: Timeout (-7)
   4.081959     [D3] send: I
   4.146236     [D3] read:
   4.146251     [D2] qx_process_answer: short reply (ups.firmware)
   4.146266     [D2] Skipping protocol Zinto 0.07
   4.146274     [D2] Skipping protocol Masterguard 0.02
   4.146281     [D2] Skipping protocol Hunnox 0.02
   4.146287     [D2] Skipping protocol Ablerex 0.01
   4.146294     [D2] Skipping protocol Q1 0.08
   4.146299     Device not supported!
   4.146305     Device not supported!
   4.146346     upsnotify: failed to notify about state 4: no notification tech defined, will not spam more about it

looks pretty much the same.

dennypage · Feb 20, 2024, 8:49 PM

@LanterIT How did you come to these two parameters when originally using the blazer_usb driver?

subdriver = "phoenix"
protocol = "megatec"

LanterIT · Feb 20, 2024, 8:57 PM

@dennypage

The UPS was delivered with WinPower and I tried different settings with NUT and got it to work with the blazer_usb driver and these values.

dennypage · Feb 20, 2024, 9:05 PM

@LanterIT said in NUT Package (2.8.1 and above):

I tried different settings with NUT and got it to work with the blazer_usb driver and these values.

And blazer_usb did not work without those two values, correct?

Also, you confirmed that usbhid did not work, correct?

LanterIT · Feb 20, 2024, 9:13 PM

@dennypage

Without these values, the UPS is connected, but the battery values displayed are incorrect, e.g:

battery.voltage 2.18
battery.voltage.high -1.08
battery.voltage.low -0.87

The usbhid did not work, no connection

dennypage · Feb 21, 2024, 1:14 PM

@LanterIT Looking at the all the debug output, it appears that your UPS does not actually implement the full Megatec protocol. In particular, it does not respond to a request for Vendor Info (I).

Looking at the nutdrv_qx code, I suggest that you test these alternate settings for protocol: "q1", "zinto", "bestups", "hunnox".

My money is on the "q1" protocol.

You will probably also need to switch the subdriver setting to "cypress", or remove the subdriver setting altogether.

For reference...

The (current) valid values for 'protocol' are: voltronic, voltronic-qs, voltronic-qs-hex, mustek, megatec/old, bestups, mecer, megatec, zinto, masterguard, hunnox, ablerex, q1

The (current) valid values for 'subdriver' are: cypress, phoenixtec, phoenix, ippon, krauler, fabula, hunnox, fuji, sgs, snr, ablerex, armac

LanterIT · Feb 21, 2024, 1:14 PM

@dennypage

I briefly tested your suggestions without success.
With all combinations I get the following message and at the end device not supported.
Output for "q1" with "cypress":

/usr/local/libexec/nut/nutdrv_qx -DDD -a ABB
Network UPS Tools - Generic Q* USB/Serial driver 0.36 (2.8.0.1)
USB communication driver (libusb 1.0) 0.46
   0.000000     [D3] main_arg: var='driver' val='nutdrv_qx'
   0.000036     [D3] main_arg: var='port' val='auto'
   0.000058     [D3] main_arg: var='protocol' val='q1'
   0.000089     [D3] main_arg: var='subdriver' val='cypress'
   0.000108     [D3] main_arg: var='productid' val='0005'
   0.000126     [D3] main_arg: var='vendorid' val='06da'
   0.000163     [D1] Network UPS Tools version 2.8.0.1 (release/snapshot of 2.8.0.1) built with FreeBSD clang version 16.0.6 (https://github.com/llvm/llvm-project.git llvmorg-16.0.6-0-g7cbf1a259152); Target: x86_64-unknown-freebsd14.0; Thread model: posix and configured with flags: --sysconfdir=/usr/local/etc/nut --program-transform-name= --localstatedir=/var/db/nut --datadir=/usr/local/etc/nut --with-devd-dir=/usr/local/etc/devd --with-drvpath=/usr/local/libexec/nut --with-statepath=/var/db/nut --with-altpidpath=/var/db/nut --with-pidpath=/var/db/nut --with-pkgconfig-dir=/usr/local/libdata/pkgconfig --with-user=nut --with-group=nut --with-python=/usr/local/bin/python3.11 --without-python2 --with-python3=/usr/local/bin/python3.11 --with-ltdl --with-nut-scanner --with-avahi --with-cgi --with-cgipath=/usr/local/www/cgi-bin/nut --with-htmlpath=/usr/local/www/nut --with-gd-includes=-I/usr/local/include --with-gd-libs='-L/usr/local/lib -lgd' --without-dev --with-freeipmi --without-ipmi --with-doc=no --with-modbus --with-neon --without-nss --with-openssl --with-powerman --with-serial --with-snmp --with-usb=auto --prefix=/usr/local --mandir=/usr/local/man --disable-silent-rules --infodir=/usr/local/share/info/ --build=amd64-portbld-freebsd14.0
   0.000185     [D1] debug level is '3'
   0.000792     [D1] Succeeded to become_user(nut): now UID=316 GID=316
   0.000897     [D1] upsdrv_initups...
   0.001223     [D2] Checking device 1 of 1 (06DA/0005)
   0.001400     [D1] nut_libusb_open: invalid libusb bus number 0
   0.003378     [D1] nut_libusb_open get iSerialNumber failed, retrying...
   0.004013     [D1] nut_libusb_open get iSerialNumber failed, retrying...
   0.004763     [D1] nut_libusb_open get iSerialNumber failed, retrying...
   0.004776     [D2] - VendorID: 06da
   0.004783     [D2] - ProductID: 0005
   0.004790     [D2] - Manufacturer: PPC
   0.004797     [D2] - Product: USB UPS
   0.004803     [D2] - Serial Number: unknown
   0.004809     [D2] - Bus: ▒▒▒▒▒▒▒▒002
   0.004815     [D2] - Bus Port: 007
   0.004821     [D2] - Device: 002
   0.004827     [D2] - Device release number: 0001
   0.004833     [D2] Trying to match device
   0.004839     [D3] match_function_regex: matching a device...
   0.004875     [D2] Device matches
   0.004882     [D2] Reading first configuration descriptor
   0.004956     [D3] libusb_kernel_driver_active() returned 0: Success
   0.004970     [D2] Claimed interface 0 successfully
   0.004980     [D3] nut_usb_set_altinterface: skipped libusb_set_interface_alt_setting(udev, 0, 0)
   0.005014     [D2] Skipping protocol Voltronic 0.08
   0.005021     [D2] Skipping protocol Voltronic-QS 0.09
   0.005028     [D2] Skipping protocol Voltronic-QS-Hex 0.10
   0.005035     [D2] Skipping protocol Mustek 0.08
   0.005041     [D2] Skipping protocol Megatec/old 0.08
   0.005047     [D2] Skipping protocol BestUPS 0.07
   0.005054     [D2] Skipping protocol Mecer 0.08
   0.005065     [D2] Skipping protocol Megatec 0.07
   0.005073     [D2] Skipping protocol Zinto 0.07
   0.005079     [D2] Skipping protocol Masterguard 0.02
   0.005085     [D2] Skipping protocol Hunnox 0.02
   0.005091     [D2] Skipping protocol Ablerex 0.01
   0.005455     [D3] send: Q1
   0.238258     [D3] read:
   0.238297     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
   0.238509     [D3] send: Q1
   0.478248     [D3] read:
   0.478272     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
   0.478492     [D3] send: Q1
   0.718258     [D3] read:
   0.718282     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
   0.718291     Device not supported!
   0.718297     Device not supported!
   0.718338     upsnotify: failed to notify about state 4: no notification tech defined, will not spam more about it

dennypage · Feb 21, 2024, 4:42 PM

@LanterIT said in NUT Package (2.8.1 and above):

I briefly tested your suggestions without success.

I'm wondering if there is a state issue as this debug output doesn't match the prior debug output for the first Q1 interaction.

Previously, the initial interaction looked list this:

   0.066547     [D3] send: Q1
   0.306233     [D3] read: (225.0 225.0 229.7 048 49.9 2.18 28.3 00000001
   1.317829     [D3] flush: Timeout (-7)
   1.318054     [D3] send: I
   1.378224     [D3] read:
   1.378268     [D2] qx_process_answer: short reply (ups.firmware)
   1.442558     [D3] send: Q1
   1.682233     [D3] read: (224.8 224.8 229.7 048 49.9 2.18 28.3 00000001
   2.702010     [D3] flush: Timeout (-7)
   2.702232     [D3] send: I
   2.762328     [D3] read:
   2.762343     [D2] qx_process_answer: short reply (ups.firmware)
   2.826570     [D3] send: Q1
   3.066243     [D3] read: (225.0 225.0 229.1 047 49.9 2.18 28.3 00000001
   4.081737     [D3] flush: Timeout (-7)

Each time it responded to Q1. However the initial interaction in your last run looks like this:

   0.005455     [D3] send: Q1
   0.238258     [D3] read:
   0.238297     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
   0.238509     [D3] send: Q1
   0.478248     [D3] read:
   0.478272     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]
   0.478492     [D3] send: Q1
   0.718258     [D3] read:
   0.718282     [D2] qx_process_answer: input.voltage - invalid start character [00], expected [28]

The UPS is sending breaks rather than the expected open paren. I note that the same thing happened when testing with automatic detection, when the driver sends a bunch of commands to the UPS..

The reason that I suggested those protocols is because they are the ones that do not require a response to I.

There are apparently some of these UPSs that have strict ordering of commands. I'll have to research a bit more.

While I do that, please repeat the q1 test a few times to see if the UPS state clears. I.E. a correct response to Q1. If you have physical proximity to the UPS, it may be worthwhile to unplug/replug the USB connection prior to the attempt.

EDIT: Please use "protocol=q1" and "subdriver=phoenix" in the test.