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    No available packages or branches - 23.09.1

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    16 Posts 4 Posters 1.4k Views
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    • S
      SteveITS Galactic Empire @madbrain
      last edited by

      @madbrain is your Plus license still active?

      Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
      When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
      Upvote 👍 helpful posts!

      M 1 Reply Last reply Reply Quote 0
      • M
        madbrain @SteveITS
        last edited by

        @SteveITS does it expire? How would I check ? I upgraded from pfSense to + last year for free.

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          madbrain @madbrain
          last edited by

          @madbrain I found the activation token in my email from last year. Registered again. It's working fine now.
          It is quite a surprise to see that there is no longer a free version of pfSense +.

          S 1 Reply Last reply Reply Quote 0
          • S
            SteveITS Galactic Empire @madbrain
            last edited by

            @madbrain fyi https://www.netgate.com/blog/addressing-changes-to-pfsense-plus-homelab

            Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
            When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
            Upvote 👍 helpful posts!

            M 1 Reply Last reply Reply Quote 0
            • M
              madbrain @SteveITS
              last edited by

              @SteveITS yes, I just read that. Disappointing. I guess my license got unregistered when I restored my settings from backup.
              I'm using pfSense at home. What is the downgrade path from Plus to CE ?

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              • S
                SteveITS Galactic Empire @madbrain
                last edited by

                @madbrain I don’t know if there’s a way to downgrade yet without installing CE.

                https://docs.netgate.com/pfsense/en/latest/backup/restore-different-version.html

                Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                Upvote 👍 helpful posts!

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Hmm, you just re-registered using the existing token? Interesting. That shouldn't ever be required if it had previously been registered.

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                    madbrain @stephenw10
                    last edited by

                    @stephenw10 Yes, that's what I did. No idea why I had to, but it was required to fix my issue.

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                      madbrain @stephenw10
                      last edited by

                      @stephenw10 said in No available packages or branches - 23.09.1:

                      Hmm, you just re-registered using the existing token? Interesting. That shouldn't ever be required if it had previously been registered.

                      I think I know what happened. Before installing pfSense, I disabled the motherboard 1Gbe NIC in the UEFI. I only needed 2 NICs and those needs were served by an Intel X550-T2.
                      Earlier this week, I experimented with dual WAN. This required a third NIC. So, I enabled the motherboard NIC in the UEFI.

                      It's pretty lame if a BIOS setting change can invalidate the license ...

                      GertjanG S 2 Replies Last reply Reply Quote 1
                      • GertjanG
                        Gertjan @madbrain
                        last edited by

                        @madbrain said in No available packages or branches - 23.09.1:

                        It's pretty lame if a BIOS setting change can invalidate the license ...

                        Microsoft can invalide a Windows license when you change hardware of your device ...

                        No "help me" PM's please. Use the forum, the community will thank you.
                        Edit : and where are the logs ??

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                        • S
                          SteveITS Galactic Empire @madbrain
                          last edited by

                          @madbrain the NDI is calculated at least partly by the NICs, and the license is tied to the NDI.

                          Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                          When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                          Upvote 👍 helpful posts!

                          M 1 Reply Last reply Reply Quote 1
                          • M
                            madbrain @Gertjan
                            last edited by

                            @Gertjan Yes, they can, but I have only seen it happen when the CPU / motherboard changes. Not adding or removing a NIC through a BIOS setting.

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                              madbrain @SteveITS
                              last edited by

                              @SteveITS I see. Today, I added a 4th NIC, a PCI-E I-225V (B3). The NIC works great. However, my Plus license has been invalidated again. And unlike the last time 12 days ago when I added a NIC with a BIOS setting change, using the activation token I got a year ago did not work, unfortunately.

                              Is there anything that can be done to fix ? My understanding was that existing users of pfSense Plus Home+Lab would be able to continue using the software. Not being able to update or install packages is a pretty big problem.

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                              • S
                                SteveITS Galactic Empire @madbrain
                                last edited by

                                @madbrain You can reach out to Netgate TAC and ask but I wouldn’t get my hopes up. If you expect to be changing hardware I would just use CE and avoid this problem.

                                Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                                When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                                Upvote 👍 helpful posts!

                                1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Send me the order number and NDI in chat and I can check it.

                                  1 Reply Last reply Reply Quote 1
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