Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    No available packages or branches - 23.09.1

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    16 Posts 4 Posters 1.5k Views 4 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • S Offline
      SteveITS Rebel Alliance @madbrain
      last edited by

      @madbrain fyi https://www.netgate.com/blog/addressing-changes-to-pfsense-plus-homelab

      Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
      When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
      Upvote 👍 helpful posts!

      M 1 Reply Last reply Reply Quote 0
      • M Offline
        madbrain @SteveITS
        last edited by

        @SteveITS yes, I just read that. Disappointing. I guess my license got unregistered when I restored my settings from backup.
        I'm using pfSense at home. What is the downgrade path from Plus to CE ?

        S 1 Reply Last reply Reply Quote 0
        • S Offline
          SteveITS Rebel Alliance @madbrain
          last edited by

          @madbrain I don’t know if there’s a way to downgrade yet without installing CE.

          https://docs.netgate.com/pfsense/en/latest/backup/restore-different-version.html

          Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
          When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
          Upvote 👍 helpful posts!

          1 Reply Last reply Reply Quote 0
          • stephenw10S Offline
            stephenw10 Netgate Administrator
            last edited by

            Hmm, you just re-registered using the existing token? Interesting. That shouldn't ever be required if it had previously been registered.

            M 2 Replies Last reply Reply Quote 0
            • M Offline
              madbrain @stephenw10
              last edited by

              @stephenw10 Yes, that's what I did. No idea why I had to, but it was required to fix my issue.

              1 Reply Last reply Reply Quote 0
              • M Offline
                madbrain @stephenw10
                last edited by

                @stephenw10 said in No available packages or branches - 23.09.1:

                Hmm, you just re-registered using the existing token? Interesting. That shouldn't ever be required if it had previously been registered.

                I think I know what happened. Before installing pfSense, I disabled the motherboard 1Gbe NIC in the UEFI. I only needed 2 NICs and those needs were served by an Intel X550-T2.
                Earlier this week, I experimented with dual WAN. This required a third NIC. So, I enabled the motherboard NIC in the UEFI.

                It's pretty lame if a BIOS setting change can invalidate the license ...

                GertjanG S 2 Replies Last reply Reply Quote 1
                • GertjanG Offline
                  Gertjan @madbrain
                  last edited by

                  @madbrain said in No available packages or branches - 23.09.1:

                  It's pretty lame if a BIOS setting change can invalidate the license ...

                  Microsoft can invalide a Windows license when you change hardware of your device ...

                  No "help me" PM's please. Use the forum, the community will thank you.
                  Edit : and where are the logs ??

                  M 1 Reply Last reply Reply Quote 0
                  • S Offline
                    SteveITS Rebel Alliance @madbrain
                    last edited by

                    @madbrain the NDI is calculated at least partly by the NICs, and the license is tied to the NDI.

                    Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                    When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
                    Upvote 👍 helpful posts!

                    M 1 Reply Last reply Reply Quote 1
                    • M Offline
                      madbrain @Gertjan
                      last edited by

                      @Gertjan Yes, they can, but I have only seen it happen when the CPU / motherboard changes. Not adding or removing a NIC through a BIOS setting.

                      1 Reply Last reply Reply Quote 0
                      • M Offline
                        madbrain @SteveITS
                        last edited by

                        @SteveITS I see. Today, I added a 4th NIC, a PCI-E I-225V (B3). The NIC works great. However, my Plus license has been invalidated again. And unlike the last time 12 days ago when I added a NIC with a BIOS setting change, using the activation token I got a year ago did not work, unfortunately.

                        Is there anything that can be done to fix ? My understanding was that existing users of pfSense Plus Home+Lab would be able to continue using the software. Not being able to update or install packages is a pretty big problem.

                        S 1 Reply Last reply Reply Quote 0
                        • S Offline
                          SteveITS Rebel Alliance @madbrain
                          last edited by

                          @madbrain You can reach out to Netgate TAC and ask but I wouldn’t get my hopes up. If you expect to be changing hardware I would just use CE and avoid this problem.

                          Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                          When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
                          Upvote 👍 helpful posts!

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S Offline
                            stephenw10 Netgate Administrator
                            last edited by

                            Send me the order number and NDI in chat and I can check it.

                            1 Reply Last reply Reply Quote 1
                            • First post
                              Last post
                            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.