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    No available packages or branches - 23.09.1

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    16 Posts 4 Posters 1.4k Views
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    • M
      madbrain @madbrain
      last edited by

      @madbrain I found the activation token in my email from last year. Registered again. It's working fine now.
      It is quite a surprise to see that there is no longer a free version of pfSense +.

      S 1 Reply Last reply Reply Quote 0
      • S
        SteveITS Galactic Empire @madbrain
        last edited by

        @madbrain fyi https://www.netgate.com/blog/addressing-changes-to-pfsense-plus-homelab

        Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
        When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
        Upvote 👍 helpful posts!

        M 1 Reply Last reply Reply Quote 0
        • M
          madbrain @SteveITS
          last edited by

          @SteveITS yes, I just read that. Disappointing. I guess my license got unregistered when I restored my settings from backup.
          I'm using pfSense at home. What is the downgrade path from Plus to CE ?

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          • S
            SteveITS Galactic Empire @madbrain
            last edited by

            @madbrain I don’t know if there’s a way to downgrade yet without installing CE.

            https://docs.netgate.com/pfsense/en/latest/backup/restore-different-version.html

            Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
            When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
            Upvote 👍 helpful posts!

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Hmm, you just re-registered using the existing token? Interesting. That shouldn't ever be required if it had previously been registered.

              M 2 Replies Last reply Reply Quote 0
              • M
                madbrain @stephenw10
                last edited by

                @stephenw10 Yes, that's what I did. No idea why I had to, but it was required to fix my issue.

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                • M
                  madbrain @stephenw10
                  last edited by

                  @stephenw10 said in No available packages or branches - 23.09.1:

                  Hmm, you just re-registered using the existing token? Interesting. That shouldn't ever be required if it had previously been registered.

                  I think I know what happened. Before installing pfSense, I disabled the motherboard 1Gbe NIC in the UEFI. I only needed 2 NICs and those needs were served by an Intel X550-T2.
                  Earlier this week, I experimented with dual WAN. This required a third NIC. So, I enabled the motherboard NIC in the UEFI.

                  It's pretty lame if a BIOS setting change can invalidate the license ...

                  GertjanG S 2 Replies Last reply Reply Quote 1
                  • GertjanG
                    Gertjan @madbrain
                    last edited by

                    @madbrain said in No available packages or branches - 23.09.1:

                    It's pretty lame if a BIOS setting change can invalidate the license ...

                    Microsoft can invalide a Windows license when you change hardware of your device ...

                    No "help me" PM's please. Use the forum, the community will thank you.
                    Edit : and where are the logs ??

                    M 1 Reply Last reply Reply Quote 0
                    • S
                      SteveITS Galactic Empire @madbrain
                      last edited by

                      @madbrain the NDI is calculated at least partly by the NICs, and the license is tied to the NDI.

                      Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                      When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                      Upvote 👍 helpful posts!

                      M 1 Reply Last reply Reply Quote 1
                      • M
                        madbrain @Gertjan
                        last edited by

                        @Gertjan Yes, they can, but I have only seen it happen when the CPU / motherboard changes. Not adding or removing a NIC through a BIOS setting.

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                        • M
                          madbrain @SteveITS
                          last edited by

                          @SteveITS I see. Today, I added a 4th NIC, a PCI-E I-225V (B3). The NIC works great. However, my Plus license has been invalidated again. And unlike the last time 12 days ago when I added a NIC with a BIOS setting change, using the activation token I got a year ago did not work, unfortunately.

                          Is there anything that can be done to fix ? My understanding was that existing users of pfSense Plus Home+Lab would be able to continue using the software. Not being able to update or install packages is a pretty big problem.

                          S 1 Reply Last reply Reply Quote 0
                          • S
                            SteveITS Galactic Empire @madbrain
                            last edited by

                            @madbrain You can reach out to Netgate TAC and ask but I wouldn’t get my hopes up. If you expect to be changing hardware I would just use CE and avoid this problem.

                            Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                            When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                            Upvote 👍 helpful posts!

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Send me the order number and NDI in chat and I can check it.

                              1 Reply Last reply Reply Quote 1
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