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    SG-1100 update from 23.09.1 to 24.03 keeps failing

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Hmm, that's very odd. Is it switching to an old BE after the reboot?

      Ultimately you could just install 24.03 clean and restore the config. That shouldn't be required though.

      M 1 Reply Last reply Reply Quote 0
      • M
        mrneutron @stephenw10
        last edited by

        @stephenw10
        I deleted the big BE files and they are not coming back, so I don't think the system can be booting from those old BE files.
        There are some 24k files that won't stay deleted. They come back upon a reboot.
        It's like there's some kind of write protection in place right now??
        pfsense boot environment 24k files stay behind.JPG

        After deleting the fig BE files, I think there's plenty of flash memory, available.

        [23.09.1-RELEASE][admin@redacted]/root: zfs list
        NAME                                                     USED  AVAIL  REFER  MOUNTPOINT
        pfSense                                                 3.63G  2.91G    96K  none
        pfSense/ROOT                                            2.96G  2.91G    96K  none
        pfSense/ROOT/auto-default-20231106232605                  24K  2.91G   887M  /
        pfSense/ROOT/auto-default-20231106232605/cf                0B  2.91G  1.09M  /cf
        pfSense/ROOT/auto-default-20231106232605/var_cache_pkg     8K  2.91G  15.7M  /var/cache/pkg
        pfSense/ROOT/auto-default-20231106232605/var_db_pkg        8K  2.91G  4.02M  /var/db/pkg
        pfSense/ROOT/auto-default-20231212212909                  24K  2.91G  1.13G  /
        pfSense/ROOT/auto-default-20231212212909/cf                0B  2.91G  2.68M  /cf
        pfSense/ROOT/auto-default-20231212212909/var_cache_pkg     8K  2.91G   344M  /var/cache/pkg
        pfSense/ROOT/auto-default-20231212212909/var_db_pkg        8K  2.91G  6.30M  /var/db/pkg
        pfSense/ROOT/default                                    2.96G  2.91G  1.06G  /
        pfSense/ROOT/default/cf                                 5.58M  2.91G  2.61M  /cf
        pfSense/ROOT/default/var_cache_pkg                       535M  2.91G   190M  /var/cache/pkg
        pfSense/ROOT/default/var_db_pkg                         14.4M  2.91G  6.31M  /var/db/pkg
        pfSense/home                                             120K  2.91G   120K  /home
        pfSense/reservation                                       96K  3.56G    96K  none
        pfSense/tmp                                             1.30M  2.91G  1.30M  /tmp
        pfSense/var                                             7.37M  2.91G  3.21M  /var
        pfSense/var/cache                                         96K  2.91G    96K  /var/cache
        pfSense/var/db                                          1.56M  2.91G  1.56M  /var/db
        pfSense/var/log                                         2.40M  2.91G  2.40M  /var/log
        pfSense/var/tmp                                          112K  2.91G   112K  /var/tmp
        

        I've been doing all the advised procedures, and updateing is still not working.
        After reading current posts about other failed 24.03 updates (also with Unlocking package pkg...failed), it sure seems that the update process is currently broken for the SG-1100! I wonder if version 23.09.1 has some flaw which prevents updating?

        If the Netgate support will send me the giant 24.03 update package file to write to a USB flash drive, I'll take it!

        M S 2 Replies Last reply Reply Quote 0
        • M
          mrneutron @mrneutron
          last edited by mrneutron

          @mrneutron
          from this page:
          https://docs.netgate.com/pfsense/en/latest/troubleshooting/upgrades.html
          I tried these recommended commands:
          pkg-static clean -ay; pkg-static install -fy pkg pfSense-repo pfSense-upgrade

          It removed a bunch of packages and "upated the updater", which sounds helpful...

          pkg-static: Warning: Major OS version upgrade detected.  Running "pkg bootstrap -f" recommended
          Updating pfSense-core repository catalogue...
          pfSense-core repository is up to date.
          Updating pfSense repository catalogue...
          pfSense repository is up to date.
          All repositories are up to date.
          New version of pkg detected; it needs to be installed first.
          The following 1 package(s) will be affected (of 0 checked):
          
          Installed packages to be UPGRADED:
                  pkg: 1.20.8_2 -> 1.20.9_1 [pfSense]
          
          Number of packages to be upgraded: 1
          
          ...lots of lines of updating...
          
          The following 3 package(s) will be affected (of 0 checked):
          
          Installed packages to be UPGRADED:
                  pfSense-repo: 23.09.1 -> 24.03 [pfSense]
                  pfSense-upgrade: 1.2.1 -> 1.2.20 [pfSense]
          
          Installed packages to be REINSTALLED:
                  pkg-1.20.9_1 [pfSense]
          

          I'll try a reboot and update again...

          Nope...same failure!!!

          [183/183] Fetching 7-zip-23.01.pkg: .......... done
          Checking integrity... Unlocking package pkg...failed.
          Failed
          

          Of note, I discovered that every time the upgrade fails, the SG-1100 reboots.

          1 Reply Last reply Reply Quote 0
          • S
            SteveITS Galactic Empire @mrneutron
            last edited by

            @mrneutron said in SG-1100 update from 23.09.1 to 24.03 keeps failing:

            There are some 24k files that won't stay deleted. They come back upon a reboot.

            1. the size in the GUI is wildly wrong and always a few K...deleting will gain a gig, give or take.

            2. is your disk read only/EOL? I seem to recall reading ZFS will "write" but can't actually save it to disk so writes disappear on a boot. Try creating or editing a file without upgrading, and restart.

            https://docs.netgate.com/pfsense/en/latest/troubleshooting/disk-lifetime.html#emmc

            Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
            When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
            Upvote ๐Ÿ‘ helpful posts!

            M 1 Reply Last reply Reply Quote 0
            • M
              mrneutron @SteveITS
              last edited by mrneutron

              @SteveITS

              I just installed the mmc-utils and ran the recommended commands:

              [23.09.1-RELEASE][admin@redacted]/: mmc extcsd read /dev/mmcsd0rpmb
              =============================================
                Extended CSD rev 1.6 (MMC 4.5)
              =============================================
              
              Card Supported Command sets [S_CMD_SET: 0x01]
              HPI Features [HPI_FEATURE: 0x01]: implementation based on CMD13
              Background operations support [BKOPS_SUPPORT: 0x01]
              Max Packet Read Cmd [MAX_PACKED_READS: 0x3f]
              Max Packet Write Cmd [MAX_PACKED_WRITES: 0x3f]
              Data TAG support [DATA_TAG_SUPPORT: 0x01]
              Data TAG Unit Size [TAG_UNIT_SIZE: 0x03]
              Tag Resources Size [TAG_RES_SIZE: 0x03]
              Context Management Capabilities [CONTEXT_CAPABILITIES: 0x05]
              Large Unit Size [LARGE_UNIT_SIZE_M1: 0x00]
              Extended partition attribute support [EXT_SUPPORT: 0x00]
              Generic CMD6 Timer [GENERIC_CMD6_TIME: 0x19]
              Power off notification [POWER_OFF_LONG_TIME: 0x64]
              Cache Size [CACHE_SIZE] is 0 KiB
              Background operations status [BKOPS_STATUS: 0x00]
              1st Initialisation Time after programmed sector [INI_TIMEOUT_AP: 0x0a]
              Power class for 52MHz, DDR at 3.6V [PWR_CL_DDR_52_360: 0x22]
              Power class for 52MHz, DDR at 1.95V [PWR_CL_DDR_52_195: 0x00]
              Power class for 200MHz at 3.6V [PWR_CL_200_360: 0x00]
              Power class for 200MHz, at 1.95V [PWR_CL_200_195: 0x00]
              Minimum Performance for 8bit at 52MHz in DDR mode:
               [MIN_PERF_DDR_W_8_52: 0x00]
               [MIN_PERF_DDR_R_8_52: 0x00]
              TRIM Multiplier [TRIM_MULT: 0x0e]
              Secure Feature support [SEC_FEATURE_SUPPORT: 0x55]
              Boot Information [BOOT_INFO: 0x07]
               Device supports alternative boot method
               Device supports dual data rate during boot
               Device supports high speed timing during boot
              Boot partition size [BOOT_SIZE_MULTI: 0x10]
              Access size [ACC_SIZE: 0x08]
              High-capacity erase unit size [HC_ERASE_GRP_SIZE: 0x04]
               i.e. 2048 KiB
              High-capacity erase timeout [ERASE_TIMEOUT_MULT: 0x0e]
              Reliable write sector count [REL_WR_SEC_C: 0x01]
              High-capacity W protect group size [HC_WP_GRP_SIZE: 0x08]
               i.e. 16384 KiB
              Sleep current (VCC) [S_C_VCC: 0x08]
              Sleep current (VCCQ) [S_C_VCCQ: 0x07]
              Sleep/awake timeout [S_A_TIMEOUT: 0x13]
              Sector Count [SEC_COUNT: 0x00e90000]
               Device is block-addressed
              Minimum Write Performance for 8bit:
               [MIN_PERF_W_8_52: 0x0a]
               [MIN_PERF_R_8_52: 0x0a]
               [MIN_PERF_W_8_26_4_52: 0x0a]
               [MIN_PERF_R_8_26_4_52: 0x0a]
              Minimum Write Performance for 4bit:
               [MIN_PERF_W_4_26: 0x0a]
               [MIN_PERF_R_4_26: 0x0a]
              Power classes registers:
               [PWR_CL_26_360: 0x22]
               [PWR_CL_52_360: 0x22]
               [PWR_CL_26_195: 0x00]
               [PWR_CL_52_195: 0x00]
              Partition switching timing [PARTITION_SWITCH_TIME: 0x03]
              Out-of-interrupt busy timing [OUT_OF_INTERRUPT_TIME: 0x19]
              I/O Driver Strength [DRIVER_STRENGTH: 0x01]
              Card Type [CARD_TYPE: 0x07]
               HS Dual Data Rate eMMC @52MHz 1.8V or 3VI/O
               HS eMMC @52MHz - at rated device voltage(s)
               HS eMMC @26MHz - at rated device voltage(s)
              CSD structure version [CSD_STRUCTURE: 0x02]
              Command set [CMD_SET: 0x00]
              Command set revision [CMD_SET_REV: 0x00]
              Power class [POWER_CLASS: 0x02]
              High-speed interface timing [HS_TIMING: 0x01]
              Erased memory content [ERASED_MEM_CONT: 0x00]
              Boot configuration bytes [PARTITION_CONFIG: 0x03]
               Not boot enable
               R/W Replay Protected Memory Block (RPMB)
              Boot config protection [BOOT_CONFIG_PROT: 0x00]
              Boot bus Conditions [BOOT_BUS_CONDITIONS: 0x00]
              High-density erase group definition [ERASE_GROUP_DEF: 0x01]
              Boot write protection status registers [BOOT_WP_STATUS]: 0x00
              Boot Area Write protection [BOOT_WP]: 0x00
               Power ro locking: possible
               Permanent ro locking: possible
               partition 0 ro lock status: not locked
               partition 1 ro lock status: not locked
              User area write protection register [USER_WP]: 0x00
              FW configuration [FW_CONFIG]: 0x00
              RPMB Size [RPMB_SIZE_MULT]: 0x10
              Write reliability setting register [WR_REL_SET]: 0x1f
               user area: the device protects existing data if a power failure occurs during a write operation
               partition 1: the device protects existing data if a power failure occurs during a write operation
               partition 2: the device protects existing data if a power failure occurs during a write operation
               partition 3: the device protects existing data if a power failure occurs during a write operation
               partition 4: the device protects existing data if a power failure occurs during a write operation
              Write reliability parameter register [WR_REL_PARAM]: 0x05
               Device supports writing EXT_CSD_WR_REL_SET
               Device supports the enhanced def. of reliable write
              Enable background operations handshake [BKOPS_EN]: 0x00
              H/W reset function [RST_N_FUNCTION]: 0x00
              HPI management [HPI_MGMT]: 0x00
              Partitioning Support [PARTITIONING_SUPPORT]: 0x01
               Device support partitioning feature
               Device cannot have enhanced tech.
              Max Enhanced Area Size [MAX_ENH_SIZE_MULT]: 0x0000e9
               i.e. 3817472 KiB
              Partitions attribute [PARTITIONS_ATTRIBUTE]: 0x00
              Partitioning Setting [PARTITION_SETTING_COMPLETED]: 0x00
               Device partition setting NOT complete
              General Purpose Partition Size
               [GP_SIZE_MULT_4]: 0x000000
               [GP_SIZE_MULT_3]: 0x000000
               [GP_SIZE_MULT_2]: 0x000000
               [GP_SIZE_MULT_1]: 0x000000
              Enhanced User Data Area Size [ENH_SIZE_MULT]: 0x000000
               i.e. 0 KiB
              Enhanced User Data Start Address [ENH_START_ADDR]: 0x00000000
               i.e. 0 bytes offset
              Bad Block Management mode [SEC_BAD_BLK_MGMNT]: 0x00
              Periodic Wake-up [PERIODIC_WAKEUP]: 0x00
              Program CID/CSD in DDR mode support [PROGRAM_CID_CSD_DDR_SUPPORT]: 0x01
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[127]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[126]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[125]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[124]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[123]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[122]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[121]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[120]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[119]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[118]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[117]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[116]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[115]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[114]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[113]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[112]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[111]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[110]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[109]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[108]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[107]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[106]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[105]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[104]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[103]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[102]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[101]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[100]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[99]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[98]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[97]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[96]]: 0x03
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[95]]: 0x02
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[94]]: 0x0b
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[93]]: 0x04
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[92]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[91]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[90]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[89]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[88]]: 0x0b
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[87]]: 0x0b
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[86]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[85]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[84]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[83]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[82]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[81]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[80]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[79]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[78]]: 0x72
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[77]]: 0x35
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[76]]: 0x35
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[75]]: 0x69
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[74]]: 0x32
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[73]]: 0x32
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[72]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[71]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[70]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[69]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[68]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[67]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[66]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[65]]: 0x00
              Vendor Specific Fields [VENDOR_SPECIFIC_FIELD[64]]: 0x00
              Native sector size [NATIVE_SECTOR_SIZE]: 0x00
              Sector size emulation [USE_NATIVE_SECTOR]: 0x00
              Sector size [DATA_SECTOR_SIZE]: 0x00
              1st initialization after disabling sector size emulation [INI_TIMEOUT_EMU]: 0x00
              Class 6 commands control [CLASS_6_CTRL]: 0x00
              Number of addressed group to be Released[DYNCAP_NEEDED]: 0x00
              Exception events control [EXCEPTION_EVENTS_CTRL]: 0x0000
              Exception events status[EXCEPTION_EVENTS_STATUS]: 0x0000
              Extended Partitions Attribute [EXT_PARTITIONS_ATTRIBUTE]: 0x0000
              Context configuration [CONTEXT_CONF[51]]: 0x00
              Context configuration [CONTEXT_CONF[50]]: 0x00
              Context configuration [CONTEXT_CONF[49]]: 0x00
              Context configuration [CONTEXT_CONF[48]]: 0x00
              Context configuration [CONTEXT_CONF[47]]: 0x00
              Context configuration [CONTEXT_CONF[46]]: 0x00
              Context configuration [CONTEXT_CONF[45]]: 0x00
              Context configuration [CONTEXT_CONF[44]]: 0x00
              Context configuration [CONTEXT_CONF[43]]: 0x00
              Context configuration [CONTEXT_CONF[42]]: 0x00
              Context configuration [CONTEXT_CONF[41]]: 0x00
              Context configuration [CONTEXT_CONF[40]]: 0x00
              Context configuration [CONTEXT_CONF[39]]: 0x00
              Context configuration [CONTEXT_CONF[38]]: 0x00
              Context configuration [CONTEXT_CONF[37]]: 0x00
              Packed command status [PACKED_COMMAND_STATUS]: 0x00
              Packed command failure index [PACKED_FAILURE_INDEX]: 0x00
              Power Off Notification [POWER_OFF_NOTIFICATION]: 0x00
              Control to turn the Cache ON/OFF [CACHE_CTRL]: 0x00
              Control to turn the Cache Barrier ON/OFF [BARRIER_CTRL]: 0x00
              

              Those big BE files reside in the root directory right? (mountpoint /)
              They aren't there any more.

              [23.09.1-RELEASE][admin@redacted]/: ls -la
              total 166
              drwxr-xr-x  21 root wheel   27 May  4 11:18 .
              drwxr-xr-x  21 root wheel   27 May  4 11:18 ..
              -rw-r--r--   2 root wheel 1011 Dec  6 15:20 .cshrc
              -rw-r--r--   2 root wheel 1199 Apr  6 05:54 .profile
              -rw-------   1 root wheel 1024 Feb 10  2023 .rnd
              -r--r--r--   1 root wheel 6109 Dec  6 15:20 COPYRIGHT
              drwxr-xr-x   2 root wheel   48 Dec 12 21:32 bin
              drwxr-xr-x  16 root wheel   50 May  4 11:18 boot
              -rw-r--r--   1 root wheel    9 May  4 11:18 boot.config
              drwxr-xr-x   3 root wheel    3 Feb 10  2023 cf
              lrwxr-xr-x   1 root wheel    8 Dec 31  1969 conf -> /cf/conf
              drwxr-xr-x   2 root wheel    3 Dec 12 21:33 conf.default
              dr-xr-xr-x  10 root wheel  512 May  4 11:17 dev
              drwxr-xr-x  34 root wheel  193 May  4 11:18 etc
              drwxr-xr-x   4 root wheel    4 Feb 10  2023 home
              drwxr-xr-x   5 root wheel   81 Dec 12 21:32 lib
              drwxr-xr-x   3 root wheel    4 Dec 12 21:32 libexec
              drwxr-xr-x   2 root wheel    2 Feb 10  2023 media
              drwxr-xr-x   2 root wheel    2 Feb 10  2023 mnt
              drwxr-xr-x   2 root wheel    2 Dec  6 15:19 net
              dr-xr-xr-x   2 root wheel    2 Feb 10  2023 proc
              drwxr-xr-x   2 root wheel  145 Dec 12 21:31 rescue
              drwxr-xr-x   2 root wheel   10 Mar  3 13:16 root
              drwxr-xr-x   2 root wheel  137 Dec 12 21:32 sbin
              drwxrwxrwt   6 root wheel   49 May  4 11:37 tmp
              drwxr-xr-x  13 root wheel   13 Dec  6 15:23 usr
              drwxr-xr-x  27 root wheel   27 Dec  6 15:19 var
              
              [23.09.1-RELEASE][admin@redacted]/: df
              Filesystem                         1K-blocks    Used   Avail Capacity  Mounted on
              pfSense/ROOT/default                 4158325 1107404 3050921    27%    /
              devfs                                      1       0       1     0%    /dev
              pfSense/tmp                          3051249     328 3050921     0%    /tmp
              pfSense/home                         3051041     120 3050921     0%    /home
              pfSense/var                          3054213    3292 3050921     0%    /var
              pfSense/var/log                      3053453    2532 3050921     0%    /var/log
              pfSense/var/cache                    3051017      96 3050921     0%    /var/cache
              pfSense/var/db                       3052237    1316 3050921     0%    /var/db
              pfSense/var/tmp                      3051033     112 3050921     0%    /var/tmp
              pfSense/ROOT/default/cf              3053609    2688 3050921     0%    /cf
              pfSense/ROOT/default/var_cache_pkg   3245633  194712 3050921     6%    /var/cache/pkg
              pfSense/ROOT/default/var_db_pkg      3057369    6448 3050921     0%    /var/db/pkg
              tmpfs                                   4096     116    3980     3%    /var/run
              devfs                                      1       0       1     0%    /var/dhcpd/dev
              
              S 1 Reply Last reply Reply Quote 0
              • S
                SteveITS Galactic Empire @mrneutron
                last edited by

                @mrneutron

                https://docs.netgate.com/pfsense/en/latest/troubleshooting/disk-lifetime.html#emmc

                :)

                Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                Upvote ๐Ÿ‘ helpful posts!

                M 1 Reply Last reply Reply Quote 0
                • M
                  mrneutron @SteveITS
                  last edited by

                  @SteveITS said in SG-1100 update from 23.09.1 to 24.03 keeps failing:

                  @mrneutron

                  https://docs.netgate.com/pfsense/en/latest/troubleshooting/disk-lifetime.html#emmc

                  :)

                  I think you posted before you saw my edits in the above message.

                  1 Reply Last reply Reply Quote 0
                  • M mrneutron referenced this topic on
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    You look to be missing the last lines of the output where the Life Time is shown like:

                    Packed command status [PACKED_COMMAND_STATUS]: 0x00
                    Packed command failure index [PACKED_FAILURE_INDEX]: 0x00
                    Power Off Notification [POWER_OFF_NOTIFICATION]: 0x00
                    Control to turn the Cache ON/OFF [CACHE_CTRL]: 0x01
                    Control to turn the Cache Barrier ON/OFF [BARRIER_CTRL]: 0x00
                    eMMC Firmware Version: 09111317
                    eMMC Life Time Estimation A [EXT_CSD_DEVICE_LIFE_TIME_EST_TYP_A]: 0x02
                    eMMC Life Time Estimation B [EXT_CSD_DEVICE_LIFE_TIME_EST_TYP_B]: 0x05
                    eMMC Pre EOL information [EXT_CSD_PRE_EOL_INFO]: 0x01
                    Secure Removal Type [SECURE_REMOVAL_TYPE]: 0x08
                     information is configured to be removed by an erase of the physical memory
                     Supported Secure Removal Type:
                      information removed using a vendor defined
                    Command Queue Support [CMDQ_SUPPORT]: 0x01
                    Command Queue Depth [CMDQ_DEPTH]: 32
                    Command Enabled [CMDQ_MODE_EN]: 0x00
                    
                    M 1 Reply Last reply Reply Quote 0
                    • M
                      mrneutron @stephenw10
                      last edited by mrneutron

                      @stephenw10 said in SG-1100 update from 23.09.1 to 24.03 keeps failing:

                      You look to be missing the last lines of the output where the Life Time is shown like:

                      I posted all the output there was from the "mmc extcsd read /dev/mmcsd0rpmb" command.

                      The text on the page
                      https://docs.netgate.com/pfsense/en/latest/troubleshooting/disk-lifetime.html#emmc
                      specifically says: "Not all disks support all of these fields."
                      It would appear the flash memory on the board is one of those.

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Yup you have an early 1100 there. Later devices show:

                        [24.03-RELEASE][admin@1100-3.stevew.lan]/root: mmc extcsd read /dev/mmcsd0rpmb
                        =============================================
                          Extended CSD rev 1.8 (MMC 5.1)
                        =============================================
                        

                        I would try a clean install. If the eMMC really has failed the initial part of that will also fail to clear the drive.

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                          domnado
                          last edited by

                          I finally got my SG-1100 to update. I had to serial console in and clear some disk space as it was failing with only three packages remaining due to the disk being full. I reset the log files, pkg cache and removed '/boot/kernel.old'.

                          However now that I'm on 24.03, on the status page I am now seeing an extremely full disk. says its 78% full, 1.1G used out of 1.3G. Whereas before the update it was .9G used out of 2G.

                          df -h

                          Filesystem                            Size    Used   Avail Capacity  Mounted on
                          pfSense/ROOT/default                  1.3G    1.1G    302M    78%    /
                          devfs                                 1.0K      0B    1.0K     0%    /dev
                          pfSense/var                           313M     11M    302M     3%    /var
                          pfSense/tmp                           302M    240K    302M     0%    /tmp
                          pfSense/home                          302M     96K    302M     0%    /home
                          pfSense/var/db                        305M    2.8M    302M     1%    /var/db
                          pfSense/var/log                       305M    3.3M    302M     1%    /var/log
                          pfSense/var/cache                     302M    104K    302M     0%    /var/cache
                          pfSense/var/tmp                       302M    112K    302M     0%    /var/tmp
                          pfSense/ROOT/default/cf               305M    2.5M    302M     1%    /cf
                          pfSense/ROOT/default/var_cache_pkg    302M    240K    302M     0%    /var/cache/pkg
                          pfSense/ROOT/default/var_db_pkg       311M    9.0M    302M     3%    /var/db/pkg
                          tmpfs                                 4.0M    116K    3.9M     3%    /var/run
                          
                          

                          du -d1 -h /

                          2.4M    ./cf
                          4.0K    ./dev
                          512B    ./proc
                           33K    ./root
                           25M    ./var
                           16M    ./rescue
                           93K    ./tmp
                          5.0K    ./conf.default
                          512B    ./mnt
                          104M    ./boot
                          113K    ./libexec
                           12M    ./lib
                          2.9M    ./sbin
                          512B    ./media
                          941M    ./usr
                          873K    ./bin
                          512B    ./home
                          512B    ./net
                          3.6M    ./etc
                          1.1G    .
                          
                          

                          mmc extcsd read /dev/mmcsd0rpmb | egrep 'LIFE|EOL'

                          eMMC Life Time Estimation A [EXT_CSD_DEVICE_LIFE_TIME_EST_TYP_A]: 0x06
                          eMMC Life Time Estimation B [EXT_CSD_DEVICE_LIFE_TIME_EST_TYP_B]: 0x0b
                          eMMC Pre EOL information [EXT_CSD_PRE_EOL_INFO]: 0x01
                          
                          
                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            And there are no BE snapshots you can remove?

                            That 0x0bvalue for MLC estimation isn't great. ๐Ÿ˜ฌ

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                            • D
                              domnado @stephenw10
                              last edited by domnado

                              @stephenw10
                              Yeah I didn't like reading that value either. I will check on the BE snapshots.

                              EDIT:
                              After checking the Boot Environments I remember looking at the five entries other than 24.03 and thinking "32K, that's too small to worry about". But removing just one of them gained me about 700M of space, so yeah that was my disk full issue ๐Ÿคฆ

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Yes that value is misleading. We hope to replace that with the actual drive space the BE uses.

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                                • M
                                  mrneutron @stephenw10
                                  last edited by mrneutron

                                  @stephenw10 said in SG-1100 update from 23.09.1 to 24.03 keeps failing:

                                  Yup you have an early 1100 there. Later devices show:

                                  [24.03-RELEASE][admin@1100-3.stevew.lan]/root: mmc extcsd read /dev/mmcsd0rpmb
                                  =============================================
                                    Extended CSD rev 1.8 (MMC 5.1)
                                  =============================================
                                  

                                  I would try a clean install. If the eMMC really has failed the initial part of that will also fail to clear the drive.

                                  @stephenw10
                                  I bought 2 SG-1100s in fall 2019.

                                  I'm going to try a reload of ver. 24.03 with the Network Installer USB stick tonight.
                                  Netgate Support told me I can use a GPT partition with ZFS in an SG-1100.

                                  If my emmc memory is failing, is there a replacement/repair option?
                                  Perhaps a discount on a purchase of a new SG-1100?
                                  Do the newer models of SG-1100 have an emmc memory problem?

                                  S 1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    The eMMC write life has not changed significantly as far as I know.

                                    Minimum drive writes can be achieved by using UFS, disabling SWAP and enabling RAM disks.

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                                    • M
                                      mrneutron @stephenw10
                                      last edited by mrneutron

                                      @stephenw10 said in SG-1100 update from 23.09.1 to 24.03 keeps failing:

                                      The eMMC write life has not changed significantly as far as I know.

                                      Minimum drive writes can be achieved by using UFS, disabling SWAP and enabling RAM disks.

                                      I've just used the SG-1100 as-is out of the box - no exotic configurations with the command line, etc.
                                      It was MBR file system when it arrived in 2019.
                                      ZFS file system was only possible with with 23.09 upgrade, as I recall.

                                      If my emmc memory is failing, is there a replacement/repair option?
                                      Perhaps a discount on a purchase of a new SG-1100?

                                      1 Reply Last reply Reply Quote 0
                                      • M
                                        mrneutron
                                        last edited by mrneutron

                                        OK. I tried to use the Online Network Installer USB drive image.
                                        FAIL
                                        It booted and asked if I wanted to install...yes.
                                        It asked where to find the config.xml file.../config/config.xml on the USB drive.
                                        It asked which interface to use to connect to Netgate Servers...WAN.
                                        It asked which file system...ZFS.
                                        It asked which partition system...GPT.
                                        It asked to choose the ZFS Configuration...stripe (is the default, for a single disk).
                                        It asked to select a disk to include in the ZFS configuration...mmcsd0 7.3G MMCHC
                                        It started to partition....then "Installation aborted" (click OK)
                                        "Failed to commit the file system changes...RESTART / EXIT"

                                        I told it to RESTART and I tried again with ZFS and MBR...."Installation aborted" again.

                                        PXL_20240508_013706798 (Custom).jpg PXL_20240508_013743939 (Custom).jpg PXL_20240508_013807623 (Custom).jpg PXL_20240508_014040114 (Custom).jpg PXL_20240508_013954488 (Custom).jpg PXL_20240508_013807623 (Custom).jpg PXL_20240508_014040114 (Custom).jpg

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                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          If you choose to drop to the shell at that point you can review the install logs in /var/log and /tmp. That should tell you why it aborted.

                                          There's no way to replace the eMMC on the 1100, it's on-board.

                                          M 1 Reply Last reply Reply Quote 0
                                          • M
                                            mrneutron @stephenw10
                                            last edited by mrneutron

                                            @stephenw10 said in SG-1100 update from 23.09.1 to 24.03 keeps failing:

                                            If you choose to drop to the shell at that point you can review the install logs in /var/log and /tmp. That should tell you why it aborted.

                                            There's no way to replace the eMMC on the 1100, it's on-board.

                                            Which specific files will show the evidence? /var/log/system.log? /var/log/messages?

                                            IF the emmc is failing on early SG-1100 units, does Netgate offer a discount on a purchase of a new SG-1100?

                                            stephenw10S 1 Reply Last reply Reply Quote 0
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