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    pfSense Packages loading very slow

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • GertjanG
      Gertjan @Gamienator 0
      last edited by

      @Gamienator-0

      In case of doubt, go console or SSH, and see what "13" can do for you.

      No "help me" PM's please. Use the forum, the community will thank you.
      Edit : and where are the logs ??

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Like trying to see the list of available packages in the package manager?

        Try running at the command line: pkg-static -d update

        1 Reply Last reply Reply Quote 0
        • Gamienator 0G
          Gamienator 0
          last edited by

          Looks like there is something wrong for me:

          @Gertjan said in pfSense Packages loading very slow:

          In case of doubt, go console or SSH, and see what "13" can do for you.

          Enter an option: 13
          
          >>> Updating repositories metadata... 
          Updating pfSense-core repository catalogue...
          Fetching meta.conf: . done
          Fetching packagesite.pkg: . done
          Processing entries: . done
          pfSense-core repository update completed. 4 packages processed.
          Updating pfSense repository catalogue...
          Fetching meta.conf: . done
          Fetching packagesite.pkg: ......... done
          Processing entries: .......... done
          pfSense repository update completed. 550 packages processed.
          All repositories are up to date.
          Your packages are up to date
          

          @stephenw10 said in pfSense Packages loading very slow:

          Like trying to see the list of available packages in the package manager?

          Try running at the command line: pkg-static -d update

          DBG(1)[47209]> pkg initialized
          Updating pfSense-core repository catalogue...
          DBG(1)[47209]> PkgRepo: verifying update for pfSense-core
          DBG(1)[47209]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense-core.sqlite'
          DBG(1)[47209]> Request to fetch pkg+https://pkg.pfsense.org/pfSense_v2_7_2_amd64-core/meta.conf
          DBG(1)[47209]> curl_open
          DBG(1)[47209]> Fetch: fetcher used: pkg+https
          DBG(1)[47209]> curl> fetching https://pkg.pfsense.org/pfSense_v2_7_2_amd64-core/meta.conf
          
          DBG(1)[47209]> CURL> attempting to fetch from , left retry 3
          
          * Couldn't find host pkg01-atx.netgate.com in the .netrc file; using defaults
          *   Trying [2610:160:11:18::209]:443...
          * Connected to pkg01-atx.netgate.com (2610:160:11:18::209) port 443
          * ALPN: curl offers http/1.1
          *  CAfile: none
          *  CApath: /etc/ssl/certs/
          * SSL connection using TLSv1.2 / ECDHE-RSA-AES256-GCM-SHA384
          * ALPN: server accepted http/1.1
          * Server certificate:
          *  subject: CN=*.netgate.com
          *  start date: Mar 28 00:00:00 2024 GMT
          *  expire date: Apr 28 23:59:59 2025 GMT
          *  subjectAltName: host "pkg01-atx.netgate.com" matched cert's "*.netgate.com"
          *  issuer: C=GB; ST=Greater Manchester; L=Salford; O=Sectigo Limited; CN=Sectigo RSA Domain Validation Secure Server CA
          *  SSL certificate verify ok.
          * using HTTP/1.1
          > GET /pfSense_v2_7_2_amd64-core/meta.conf HTTP/1.1
          Host: pkg01-atx.netgate.com
          User-Agent: pkg/1.20.8
          Accept: */*
          If-Modified-Since: Wed, 06 Dec 2023 21:23:59 GMT
          
          < HTTP/1.1 200 OK
          Fetching meta.conf:   0%< Server: nginx
          < Date: Thu, 16 May 2024 14:30:21 GMT
          < Content-Type: application/octet-stream
          < Content-Length: 163
          < Last-Modified: Wed, 06 Dec 2023 21:23:58 GMT
          < Connection: keep-alive
          < ETag: "6570e66e-a3"
          < Strict-Transport-Security: max-age=31536000; preload
          < X-Content-Type-Options: nosniff
          < X-XSS-Protection: 1; mode=block
          < X-Robots-Tag: all
          < X-Download-Options: noopen
          < X-Permitted-Cross-Domain-Policies: none
          < Accept-Ranges: bytes
          < 
          * The requested document is not new enough
          * Simulate an HTTP 304 response
          * Closing connection
          
          DBG(1)[47209]> Request to fetch pkg+https://pkg.pfsense.org/pfSense_v2_7_2_amd64-core/packagesite.pkg
          DBG(1)[47209]> curl_open
          DBG(1)[47209]> Fetch: fetcher used: pkg+https
          DBG(1)[47209]> curl> fetching https://pkg.pfsense.org/pfSense_v2_7_2_amd64-core/packagesite.pkg
          
          DBG(1)[47209]> CURL> attempting to fetch from , left retry 3
          
          * Couldn't find host pkg01-atx.netgate.com in the .netrc file; using defaults
          * Hostname pkg01-atx.netgate.com was found in DNS cache
          *   Trying [2610:160:11:18::209]:443...
          * Connected to pkg01-atx.netgate.com (2610:160:11:18::209) port 443
          * ALPN: curl offers http/1.1
          *  CAfile: none
          *  CApath: /etc/ssl/certs/
          * SSL connection using TLSv1.2 / ECDHE-RSA-AES256-GCM-SHA384
          * ALPN: server accepted http/1.1
          * Server certificate:
          *  subject: CN=*.netgate.com
          *  start date: Mar 28 00:00:00 2024 GMT
          *  expire date: Apr 28 23:59:59 2025 GMT
          *  subjectAltName: host "pkg01-atx.netgate.com" matched cert's "*.netgate.com"
          *  issuer: C=GB; ST=Greater Manchester; L=Salford; O=Sectigo Limited; CN=Sectigo RSA Domain Validation Secure Server CA
          *  SSL certificate verify ok.
          * using HTTP/1.1
          > GET /pfSense_v2_7_2_amd64-core/packagesite.pkg HTTP/1.1
          Host: pkg01-atx.netgate.com
          User-Agent: pkg/1.20.8
          Accept: */*
          If-Modified-Since: Wed, 06 Dec 2023 21:23:59 GMT
          
          < HTTP/1.1 200 OK
          Fetching packagesite.pkg:   0%< Server: nginx
          < Date: Thu, 16 May 2024 14:30:22 GMT
          < Content-Type: application/octet-stream
          < Content-Length: 1496
          < Last-Modified: Wed, 06 Dec 2023 21:23:59 GMT
          < Connection: keep-alive
          < ETag: "6570e66f-5d8"
          < Strict-Transport-Security: max-age=31536000; preload
          < X-Content-Type-Options: nosniff
          < X-XSS-Protection: 1; mode=block
          < X-Robots-Tag: all
          < X-Download-Options: noopen
          < X-Permitted-Cross-Domain-Policies: none
          < Accept-Ranges: bytes
          < 
          * The requested document is not new enough
          * Simulate an HTTP 304 response
          * Closing connection
          
          pfSense-core repository is up to date.
          Updating pfSense repository catalogue...
          DBG(1)[47209]> PkgRepo: verifying update for pfSense
          DBG(1)[47209]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense.sqlite'
          DBG(1)[47209]> Request to fetch pkg+https://pkg.pfsense.org/pfSense_v2_7_2_amd64-pfSense_v2_7_2/meta.conf
          DBG(1)[47209]> curl_open
          DBG(1)[47209]> Fetch: fetcher used: pkg+https
          DBG(1)[47209]> curl> fetching https://pkg.pfsense.org/pfSense_v2_7_2_amd64-pfSense_v2_7_2/meta.conf
          
          DBG(1)[47209]> CURL> attempting to fetch from , left retry 3
          
          * Couldn't find host pkg01-atx.netgate.com in the .netrc file; using defaults
          *   Trying [2610:160:11:18::209]:443...
          * Connected to pkg01-atx.netgate.com (2610:160:11:18::209) port 443
          * ALPN: curl offers http/1.1
          *  CAfile: none
          *  CApath: /etc/ssl/certs/
          * SSL connection using TLSv1.2 / ECDHE-RSA-AES256-GCM-SHA384
          * ALPN: server accepted http/1.1
          * Server certificate:
          *  subject: CN=*.netgate.com
          *  start date: Mar 28 00:00:00 2024 GMT
          *  expire date: Apr 28 23:59:59 2025 GMT
          *  subjectAltName: host "pkg01-atx.netgate.com" matched cert's "*.netgate.com"
          *  issuer: C=GB; ST=Greater Manchester; L=Salford; O=Sectigo Limited; CN=Sectigo RSA Domain Validation Secure Server CA
          *  SSL certificate verify ok.
          * using HTTP/1.1
          > GET /pfSense_v2_7_2_amd64-pfSense_v2_7_2/meta.conf HTTP/1.1
          Host: pkg01-atx.netgate.com
          User-Agent: pkg/1.20.8
          Accept: */*
          If-Modified-Since: Mon, 13 May 2024 19:08:35 GMT
          
          < HTTP/1.1 200 OK
          Fetching meta.conf:   0%< Server: nginx
          < Date: Thu, 16 May 2024 14:30:22 GMT
          < Content-Type: application/octet-stream
          < Content-Length: 178
          < Last-Modified: Mon, 13 May 2024 19:08:35 GMT
          < Connection: keep-alive
          < ETag: "66426533-b2"
          < Strict-Transport-Security: max-age=31536000; preload
          < X-Content-Type-Options: nosniff
          < X-XSS-Protection: 1; mode=block
          < X-Robots-Tag: all
          < X-Download-Options: noopen
          < X-Permitted-Cross-Domain-Policies: none
          < Accept-Ranges: bytes
          < 
          * The requested document is not new enough
          * Simulate an HTTP 304 response
          * Closing connection
          
          DBG(1)[47209]> Request to fetch pkg+https://pkg.pfsense.org/pfSense_v2_7_2_amd64-pfSense_v2_7_2/packagesite.pkg
          DBG(1)[47209]> curl_open
          DBG(1)[47209]> Fetch: fetcher used: pkg+https
          DBG(1)[47209]> curl> fetching https://pkg.pfsense.org/pfSense_v2_7_2_amd64-pfSense_v2_7_2/packagesite.pkg
          
          DBG(1)[47209]> CURL> attempting to fetch from , left retry 3
          
          * Couldn't find host pkg01-atx.netgate.com in the .netrc file; using defaults
          * Hostname pkg01-atx.netgate.com was found in DNS cache
          *   Trying [2610:160:11:18::209]:443...
          * Connected to pkg01-atx.netgate.com (2610:160:11:18::209) port 443
          * ALPN: curl offers http/1.1
          *  CAfile: none
          *  CApath: /etc/ssl/certs/
          * SSL connection using TLSv1.2 / ECDHE-RSA-AES256-GCM-SHA384
          * ALPN: server accepted http/1.1
          * Server certificate:
          *  subject: CN=*.netgate.com
          *  start date: Mar 28 00:00:00 2024 GMT
          *  expire date: Apr 28 23:59:59 2025 GMT
          *  subjectAltName: host "pkg01-atx.netgate.com" matched cert's "*.netgate.com"
          *  issuer: C=GB; ST=Greater Manchester; L=Salford; O=Sectigo Limited; CN=Sectigo RSA Domain Validation Secure Server CA
          *  SSL certificate verify ok.
          * using HTTP/1.1
          > GET /pfSense_v2_7_2_amd64-pfSense_v2_7_2/packagesite.pkg HTTP/1.1
          Host: pkg01-atx.netgate.com
          User-Agent: pkg/1.20.8
          Accept: */*
          If-Modified-Since: Mon, 13 May 2024 19:08:35 GMT
          
          < HTTP/1.1 200 OK
          Fetching packagesite.pkg:   0%< Server: nginx
          < Date: Thu, 16 May 2024 14:30:23 GMT
          < Content-Type: application/octet-stream
          < Content-Length: 160360
          < Last-Modified: Mon, 13 May 2024 19:08:35 GMT
          < Connection: keep-alive
          < ETag: "66426533-27268"
          < Strict-Transport-Security: max-age=31536000; preload
          < X-Content-Type-Options: nosniff
          < X-XSS-Protection: 1; mode=block
          < X-Robots-Tag: all
          < X-Download-Options: noopen
          < X-Permitted-Cross-Domain-Policies: none
          < Accept-Ranges: bytes
          < 
          * The requested document is not new enough
          * Simulate an HTTP 304 response
          * Closing connection
          
          pfSense repository is up to date.
          All repositories are up to date.
          
          
          GertjanG 1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Those look good. Do they complete in a reasonable time?

            Gamienator 0G 1 Reply Last reply Reply Quote 0
            • GertjanG
              Gertjan @Gamienator 0
              last edited by Gertjan

              @Gamienator-0 said in pfSense Packages loading very slow:

              pkg-static -d update

              It's trying, using the default IPv6 ... humm ...
              Try also the good old IPv4 :

              pkg-static -4 -d update
              

              edit : oh, wait ... It was actually doing just fine ... sorry, never mind.

              No "help me" PM's please. Use the forum, the community will thank you.
              Edit : and where are the logs ??

              1 Reply Last reply Reply Quote 0
              • Gamienator 0G
                Gamienator 0 @stephenw10
                last edited by

                @stephenw10 Ah I See, 304 is not new enough. Year they do. Thats weird.

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Yes that's expected. It should complete that in a few seconds.

                  Gamienator 0G 1 Reply Last reply Reply Quote 0
                  • Gamienator 0G
                    Gamienator 0 @stephenw10
                    last edited by Gamienator 0

                    @stephenw10 Sure thing. I‘m wondering why the command

                    /usr/local/sbin/pfSense-repo-setup
                    

                    takes 1-2 minutes

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Hmm, runs in <2s here:

                      [2.7.2-RELEASE][admin@t70.stevew.lan]/root: time pfSense-repo-setup
                      Messages:
                      Your TAC Subscription expired on 2023-07-08 05:00:00. Please renew your TAC Subscription or purchase a pfSense+ subscription by visiting the <a href="https://shop.netgate.com/products/pfsense-software-subscription" target="_blank" rel="noopener noreferrer">Netgate store</a>.
                      0.630u 0.217s 0:01.34 62.6%	3541+1121k 0+12io 12pf+0w
                      

                      I assume you have the update branch set to 2.7.2?

                      Gamienator 0G 1 Reply Last reply Reply Quote 0
                      • Gamienator 0G
                        Gamienator 0 @stephenw10
                        last edited by

                        @stephenw10 Exactly, it's 2.7.2

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Hmm, no idea why that would take so long then. Try resaving the branch in update settings.

                          1 Reply Last reply Reply Quote 0
                          • kesawiK
                            kesawi @Gamienator 0
                            last edited by

                            I'm having a similar issue this morning as well.

                            Version information on the status page took a while to update and then returned the error message Unable to check for updates.

                            Going to the system update page is taking around a minute to load, and then the yellow retrieving cog sits there spinning for another minute before updating.

                            Package manager is also taking a long time to retrieve installed and available packages. When I updated from the status page it took around 30-60 seconds after clicking on the confirm button before the package update would start.

                            @stephenw10 said in pfSense Packages loading very slow:

                            Hmm, no idea why that would take so long then. Try resaving the branch in update settings.

                            I've tried resaving the branch to 2.7.2 in the update settings and that does not appear to have rectified it.

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Hmm, it looks like there is an issue at the data center end currently that could be causing a problem here.

                              No noticable delays here right now though:

                              [24.03-RELEASE][admin@4200.stevew.lan]/root: pfSense-repoc -N
                              [24.03-RELEASE][admin@4200.stevew.lan]/root: time pkg update
                              Updating pfSense-core repository catalogue...
                              Fetching meta.conf: 100%    178 B   0.2kB/s    00:01    
                              Fetching packagesite.pkg: 100%    2 KiB   1.6kB/s    00:01    
                              Processing entries: 100%
                              pfSense-core repository update completed. 5 packages processed.
                              Updating pfSense repository catalogue...
                              pfSense repository is up to date.
                              All repositories are up to date.
                              0.125u 0.029s 0:01.47 9.5%	3223+296k 1+315io 3pf+0w
                              
                              kesawiK 1 Reply Last reply Reply Quote 0
                              • kesawiK
                                kesawi @stephenw10
                                last edited by

                                Running that same command produces no noticeable delays for me, however accessing the system update and package manager through the webgui is very slow.

                                time pkg update
                                Updating pfSense-core repository catalogue...
                                Fetching meta.conf:   0%
                                Fetching packagesite.pkg:   0%
                                pfSense-core repository is up to date.
                                Updating pfSense repository catalogue...
                                Fetching meta.conf:   0%
                                Fetching packagesite.pkg:   0%
                                pfSense repository is up to date.
                                All repositories are up to date.
                                0.018u 0.013s 0:04.02 0.4%      7840+630k 85+0io 79pf+0w
                                
                                GertjanG 1 Reply Last reply Reply Quote 0
                                • GertjanG
                                  Gertjan @kesawi
                                  last edited by Gertjan

                                  @kesawi

                                  Same thing for me, "time pkg update" on the console finished in a second or so.
                                  The GUI, showing "Installed packages" or "Available packages" takes more then a minute to finish.

                                  At first I thought it was a IPv6/IPv4 issue, so I forced to "-4" (modified script in /usr/local/libexec/pfSense-upgrade) but no dice.

                                  No "help me" PM's please. Use the forum, the community will thank you.
                                  Edit : and where are the logs ??

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Hmm, still slow now?

                                    Does pfSense-repoc complete in reasonable time?

                                    kesawiK 1 Reply Last reply Reply Quote 0
                                    • kesawiK
                                      kesawi @stephenw10
                                      last edited by kesawi

                                      @stephenw10 no, it's still taking a long time.

                                      time pfSense-repoc
                                      pfSense-repoc0.093u 0.028s 1:16.03 0.1% 2158+475k 0+40io 0pf+0w
                                      

                                      WebGUI takes even longer.

                                      1 Reply Last reply Reply Quote 0
                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Hmm, do you have IPv6 enabled?

                                        1 Reply Last reply Reply Quote 0
                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Yeah seems like some IPv6 issue. Try setting 'Prefer IPv4' in Sys > Adv > Networking and retest.

                                          GertjanG kesawiK 2 Replies Last reply Reply Quote 0
                                          • GertjanG
                                            Gertjan @stephenw10
                                            last edited by

                                            @stephenw10 said in pfSense Packages loading very slow:

                                            Try setting 'Prefer IPv4' in Sys > Adv > Networking and retest.

                                            And that resolves everything of course. With this option checked :

                                            37e6763f-f683-4b0a-bb59-cb7c54d92078-image.png

                                            the issue is gone.

                                            Btw : probably related to the access of this forum, since a week or two, IPv6 just fails.
                                            The forum.netgate.com gets resolved for an IPv6, but none of my browser, for none of my location (6 ISP different), using IPv6, using a pfSense router or not, none will connect to the forum over IPv6.
                                            Browsers all fall back quickly to IPv4 208.123.73.71.

                                            Going bare bone :

                                            lynx -verbose https://www.google.com
                                            

                                            And all other sites that use IPv6 : ok.

                                            lynx -verbose https://forum.netgate.com
                                            

                                            will try over IPv6, .... and then it waits .... the same delay .... and after a minute or so : things start to work, using IPv4.
                                            Really, Netgate ... hosting / routing problems ? 😊

                                            No "help me" PM's please. Use the forum, the community will thank you.
                                            Edit : and where are the logs ??

                                            1 Reply Last reply Reply Quote 0
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