Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    SG-2220 solid amber status

    Scheduled Pinned Locked Moved Official Netgate® Hardware
    15 Posts 4 Posters 1.1k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • P
      phoenixxko
      last edited by

      I have to pick it out from the site where it failed but my admin there sent me such info which led me to that old post - I’ll hook it up later and post results - thanks !

      1 Reply Last reply Reply Quote 0
      • P
        phoenixxko
        last edited by

        got it home finally today, no console output :/ solid green on network cards and solid amber on status led ...

        1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Mmm, almost certainly a hardware failure then unfortunately. The only thing that can be done there is to replace the board. That's not economically viable. 😞

          1 Reply Last reply Reply Quote 0
          • P
            phoenixxko
            last edited by

            most probably a victim of this:

            https://www.netgate.com/blog/clock-signal-component-issue

            strange they did not publish the workaround which can be done for existing device - exchange program is over for long time already so I guess this is thrash thing now ...

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              @phoenixxko said in SG-2220 solid amber status:

              strange they did not publish the workaround which can be done for existing device

              There is no software workaround for that, it's a hardware issue. For SG-2220 there is no hardware fix for it either. Only replacing the board entirely.

              1 Reply Last reply Reply Quote 0
              • P
                phoenixxko
                last edited by

                so there is no wiring workaround or something to do on hardware level ? thanks !

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by stephenw10

                  Not on the SG-2220. You may have seen hardware 'fixes' for other devices but the required lines are not exposed anywhere that can be used on the 2220. Or the 2440/4860/8860 for reference.

                  I mean I imagine you could replace the SoC but the required component skills and equipment for that are beyond mine!

                  1 Reply Last reply Reply Quote 0
                  • P
                    phoenixxko
                    last edited by

                    is there any description which component is the issue exactly ? thanks !

                    Dobby_D 1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      The System-on-Chip is the main part of the device. The largest chip under the heatsink.

                      1 Reply Last reply Reply Quote 0
                      • Dobby_D
                        Dobby_ @phoenixxko
                        last edited by

                        @phoenixxko said in SG-2220 solid amber status:

                        is there any description which component is the issue exactly ? thanks !

                        If the SoC is defect let us imagine, you now thinking it can be replaced by
                        another SoC that is not faulty, right? But if they are all "faulty" I mean
                        the whole series of them, what you want to resolder then on the board?

                        Finding peoples or companies that are professionals in SMD soldering
                        with a hot air canon or a solder bar may be not the real problem, but
                        getting hands on a SoC (chip) that is not touched by this problem
                        is the most important thing here. I mean you desolder an Intel Atom® Prozessor C2338 (Rangely) that is defective and you can´t resolder one
                        if the entire series is touched by this problem!

                        Intel Atom CPU C2338 (former Rangely)
                        End of Servicing Lifetime Wednesday, June 30, 2021

                        #~. @Dobby

                        Turris Omnia - 4 Ports - 2 GB RAM / TurrisOS 7 Release (Btrfs)
                        PC Engines APU4D4 - 4 Ports - 4 GB RAM / pfSense CE 2.7.2 Release (ZFS)
                        PC Engines APU6B4 - 4 Ports - 4 GB RAM / pfSense+ (Plus) 24.03_1 Release (ZFS)

                        1 Reply Last reply Reply Quote 0
                        • P
                          phoenixxko
                          last edited by

                          you are right gents, if there is no simple workaround, the rest is economically viable - thanks for your time, I'll trash it :/

                          1 Reply Last reply Reply Quote 0
                          • First post
                            Last post
                          Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.