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    2.7.2 Unable to check for update

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      There's no difference between that traffic from the CLI pkg check and what the GUI runs.

      Try: pfSense-upgrade -Uc
      That's what is actually run by the GUI.

      M 1 Reply Last reply Reply Quote 0
      • M
        MxcZXAKM @stephenw10
        last edited by

        @stephenw10 said in 2.7.2 Unable to check for update:

        pfSense-upgrade -Uc

        [2.7.2-RELEASE][admin@pfSense.localdomain]/root: pfSense-upgrade -Uc
        Your system is up to date

        e3eda360-34aa-4971-b543-0724697a94a0-image.png

        1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Bizarre. Shouldn't matter but are you logged in as admin, or an admin user?

          M 1 Reply Last reply Reply Quote 0
          • M
            MxcZXAKM @stephenw10
            last edited by

            @stephenw10 I never setup users nor have I had this issue over the years I’ve used pfsense. Bad install?

            Thanks for all the responses.

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              So that is when logged in as admin?

              M 1 Reply Last reply Reply Quote 0
              • M
                MxcZXAKM @stephenw10
                last edited by

                @stephenw10 sorry for the lack of clarity, yes, and SSH was root.

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Hmm. Do you have the update check disabled perhaps?

                  Do you see any available packages in the Package Manager?

                  M 1 Reply Last reply Reply Quote 0
                  • M
                    MxcZXAKM @stephenw10
                    last edited by MxcZXAKM

                    @stephenw10

                    68ea564b-8ad4-4259-a96f-e13fdae90ca8-image.jpeg

                    45521ce7-9b32-4888-8860-1e931302ed0a-image.png

                    M 1 Reply Last reply Reply Quote 0
                    • M
                      MxcZXAKM @MxcZXAKM
                      last edited by

                      Screenshot 2024-05-27 at 2.30.54 PM.png

                      Checked today, randomly working again.

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Hmm, and you can see available pkgs now?

                        M 1 Reply Last reply Reply Quote 0
                        • M
                          MxcZXAKM @stephenw10
                          last edited by

                          @stephenw10 yes sir.

                          M 1 Reply Last reply Reply Quote 1
                          • M
                            MxcZXAKM @MxcZXAKM
                            last edited by

                            @MxcZXAKM 175aa157-91b0-448c-aa8a-12e30ee78244-image.jpeg

                            Annnnd broke again

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Hmm, that feels like some issue in the route.

                              As before though try running pkg-static -d update to see why it can't see packages.

                              M 1 Reply Last reply Reply Quote 0
                              • M
                                MxcZXAKM @stephenw10
                                last edited by stephenw10

                                @stephenw10

                                DBG(1)[24353]> pkg initialized
                                Updating pfSense-core repository catalogue...
                                DBG(1)[24353]> PkgRepo: verifying update for pfSense-core
                                DBG(1)[24353]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense-core.sqlite'
                                DBG(1)[24353]> Request to fetch pkg+https://pkg.pfsense.org/pfSense_v2_7_2_amd64-core/meta.conf
                                DBG(1)[24353]> curl_open
                                DBG(1)[24353]> Fetch: fetcher used: pkg+https
                                DBG(1)[24353]> curl> fetching https://pkg.pfsense.org/pfSense_v2_7_2_amd64-core/meta.conf
                                
                                DBG(1)[24353]> CURL> attempting to fetch from , left retry 3
                                
                                * Couldn't find host pkg01-atx.netgate.com in the .netrc file; using defaults
                                *   Trying 208.123.73.209:443...
                                * Connected to pkg01-atx.netgate.com (208.123.73.209) port 443
                                * ALPN: curl offers http/1.1
                                *  CAfile: none
                                *  CApath: /etc/ssl/certs/
                                * SSL connection using TLSv1.2 / ECDHE-RSA-AES256-GCM-SHA384
                                * ALPN: server accepted http/1.1
                                * Server certificate:
                                *  subject: CN=*.netgate.com
                                *  start date: Mar 28 00:00:00 2024 GMT
                                *  expire date: Apr 28 23:59:59 2025 GMT
                                *  subjectAltName: host "pkg01-atx.netgate.com" matched cert's "*.netgate.com"
                                *  issuer: C=GB; ST=Greater Manchester; L=Salford; O=Sectigo Limited; CN=Sectigo RSA Domain Validation Secure Server CA
                                *  SSL certificate verify ok.
                                * using HTTP/1.1
                                > GET /pfSense_v2_7_2_amd64-core/meta.conf HTTP/1.1
                                Host: pkg01-atx.netgate.com
                                User-Agent: pkg/1.20.8
                                Accept: */*
                                If-Modified-Since: Wed, 06 Dec 2023 21:23:59 GMT
                                
                                < HTTP/1.1 200 OK
                                Fetching meta.conf: < Server: nginx
                                < Date: Thu, 12 Sep 2024 05:50:17 GMT
                                < Content-Type: application/octet-stream
                                < Content-Length: 163
                                < Last-Modified: Wed, 06 Dec 2023 21:23:58 GMT
                                < Connection: keep-alive
                                < ETag: "6570e66e-a3"
                                < Strict-Transport-Security: max-age=31536000; preload
                                < X-Content-Type-Options: nosniff
                                < X-XSS-Protection: 1; mode=block
                                < X-Robots-Tag: all
                                < X-Download-Options: noopen
                                < X-Permitted-Cross-Domain-Policies: none
                                < Accept-Ranges: bytes
                                <
                                * The requested document is not new enough
                                * Simulate an HTTP 304 response
                                * Closing connection
                                
                                DBG(1)[24353]> Request to fetch pkg+https://pkg.pfsense.org/pfSense_v2_7_2_amd64-core/packagesite.pkg
                                DBG(1)[24353]> curl_open
                                DBG(1)[24353]> Fetch: fetcher used: pkg+https
                                DBG(1)[24353]> curl> fetching https://pkg.pfsense.org/pfSense_v2_7_2_amd64-core/packagesite.pkg
                                
                                DBG(1)[24353]> CURL> attempting to fetch from , left retry 3
                                
                                * Couldn't find host pkg01-atx.netgate.com in the .netrc file; using defaults
                                * Hostname pkg01-atx.netgate.com was found in DNS cache
                                *   Trying 208.123.73.209:443...
                                * Connected to pkg01-atx.netgate.com (208.123.73.209) port 443
                                * ALPN: curl offers http/1.1
                                *  CAfile: none
                                *  CApath: /etc/ssl/certs/
                                * SSL connection using TLSv1.2 / ECDHE-RSA-AES256-GCM-SHA384
                                * ALPN: server accepted http/1.1
                                * Server certificate:
                                *  subject: CN=*.netgate.com
                                *  start date: Mar 28 00:00:00 2024 GMT
                                *  expire date: Apr 28 23:59:59 2025 GMT
                                *  subjectAltName: host "pkg01-atx.netgate.com" matched cert's "*.netgate.com"
                                *  issuer: C=GB; ST=Greater Manchester; L=Salford; O=Sectigo Limited; CN=Sectigo RSA Domain Validation Secure Server CA
                                *  SSL certificate verify ok.
                                * using HTTP/1.1
                                > GET /pfSense_v2_7_2_amd64-core/packagesite.pkg HTTP/1.1
                                Host: pkg01-atx.netgate.com
                                User-Agent: pkg/1.20.8
                                Accept: */*
                                If-Modified-Since: Wed, 06 Dec 2023 21:23:59 GMT
                                
                                < HTTP/1.1 200 OK
                                Fetching packagesite.pkg: < Server: nginx
                                < Date: Thu, 12 Sep 2024 05:50:17 GMT
                                < Content-Type: application/octet-stream
                                < Content-Length: 1496
                                < Last-Modified: Wed, 06 Dec 2023 21:23:59 GMT
                                < Connection: keep-alive
                                < ETag: "6570e66f-5d8"
                                < Strict-Transport-Security: max-age=31536000; preload
                                < X-Content-Type-Options: nosniff
                                < X-XSS-Protection: 1; mode=block
                                < X-Robots-Tag: all
                                < X-Download-Options: noopen
                                < X-Permitted-Cross-Domain-Policies: none
                                < Accept-Ranges: bytes
                                <
                                * The requested document is not new enough
                                * Simulate an HTTP 304 response
                                * Closing connection
                                
                                pfSense-core repository is up to date.
                                Updating pfSense repository catalogue...
                                DBG(1)[24353]> PkgRepo: verifying update for pfSense
                                DBG(1)[24353]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense.sqlite'
                                DBG(1)[24353]> Request to fetch pkg+https://pkg.pfsense.org/pfSense_v2_7_2_amd64-pfSense_v2_7_2/meta.conf
                                DBG(1)[24353]> curl_open
                                DBG(1)[24353]> Fetch: fetcher used: pkg+https
                                DBG(1)[24353]> curl> fetching https://pkg.pfsense.org/pfSense_v2_7_2_amd64-pfSense_v2_7_2/meta.conf
                                
                                DBG(1)[24353]> CURL> attempting to fetch from , left retry 3
                                
                                * Couldn't find host pkg01-atx.netgate.com in the .netrc file; using defaults
                                *   Trying 208.123.73.209:443...
                                * Connected to pkg01-atx.netgate.com (208.123.73.209) port 443
                                * ALPN: curl offers http/1.1
                                *  CAfile: none
                                *  CApath: /etc/ssl/certs/
                                * SSL connection using TLSv1.2 / ECDHE-RSA-AES256-GCM-SHA384
                                * ALPN: server accepted http/1.1
                                * Server certificate:
                                *  subject: CN=*.netgate.com
                                *  start date: Mar 28 00:00:00 2024 GMT
                                *  expire date: Apr 28 23:59:59 2025 GMT
                                *  subjectAltName: host "pkg01-atx.netgate.com" matched cert's "*.netgate.com"
                                *  issuer: C=GB; ST=Greater Manchester; L=Salford; O=Sectigo Limited; CN=Sectigo RSA Domain Validation Secure Server CA
                                *  SSL certificate verify ok.
                                * using HTTP/1.1
                                > GET /pfSense_v2_7_2_amd64-pfSense_v2_7_2/meta.conf HTTP/1.1
                                Host: pkg01-atx.netgate.com
                                User-Agent: pkg/1.20.8
                                Accept: */*
                                If-Modified-Since: Tue, 10 Sep 2024 16:51:58 GMT
                                
                                < HTTP/1.1 200 OK
                                Fetching meta.conf: < Server: nginx
                                < Date: Thu, 12 Sep 2024 05:50:18 GMT
                                < Content-Type: application/octet-stream
                                < Content-Length: 178
                                < Last-Modified: Tue, 10 Sep 2024 16:51:58 GMT
                                < Connection: keep-alive
                                < ETag: "66e0792e-b2"
                                < Strict-Transport-Security: max-age=31536000; preload
                                < X-Content-Type-Options: nosniff
                                < X-XSS-Protection: 1; mode=block
                                < X-Robots-Tag: all
                                < X-Download-Options: noopen
                                < X-Permitted-Cross-Domain-Policies: none
                                < Accept-Ranges: bytes
                                <
                                * The requested document is not new enough
                                * Simulate an HTTP 304 response
                                * Closing connection
                                
                                DBG(1)[24353]> Request to fetch pkg+https://pkg.pfsense.org/pfSense_v2_7_2_amd64-pfSense_v2_7_2/packagesite.pkg
                                DBG(1)[24353]> curl_open
                                DBG(1)[24353]> Fetch: fetcher used: pkg+https
                                DBG(1)[24353]> curl> fetching https://pkg.pfsense.org/pfSense_v2_7_2_amd64-pfSense_v2_7_2/packagesite.pkg
                                
                                DBG(1)[24353]> CURL> attempting to fetch from , left retry 3
                                
                                * Couldn't find host pkg01-atx.netgate.com in the .netrc file; using defaults
                                * Hostname pkg01-atx.netgate.com was found in DNS cache
                                *   Trying 208.123.73.209:443...
                                * Connected to pkg01-atx.netgate.com (208.123.73.209) port 443
                                * ALPN: curl offers http/1.1
                                *  CAfile: none
                                *  CApath: /etc/ssl/certs/
                                * SSL connection using TLSv1.2 / ECDHE-RSA-AES256-GCM-SHA384
                                * ALPN: server accepted http/1.1
                                * Server certificate:
                                *  subject: CN=*.netgate.com
                                *  start date: Mar 28 00:00:00 2024 GMT
                                *  expire date: Apr 28 23:59:59 2025 GMT
                                *  subjectAltName: host "pkg01-atx.netgate.com" matched cert's "*.netgate.com"
                                *  issuer: C=GB; ST=Greater Manchester; L=Salford; O=Sectigo Limited; CN=Sectigo RSA Domain Validation Secure Server CA
                                *  SSL certificate verify ok.
                                * using HTTP/1.1
                                > GET /pfSense_v2_7_2_amd64-pfSense_v2_7_2/packagesite.pkg HTTP/1.1
                                Host: pkg01-atx.netgate.com
                                User-Agent: pkg/1.20.8
                                Accept: */*
                                If-Modified-Since: Tue, 10 Sep 2024 16:51:58 GMT
                                
                                < HTTP/1.1 200 OK
                                Fetching packagesite.pkg: < Server: nginx
                                < Date: Thu, 12 Sep 2024 05:50:18 GMT
                                < Content-Type: application/octet-stream
                                < Content-Length: 160388
                                < Last-Modified: Tue, 10 Sep 2024 16:51:58 GMT
                                < Connection: keep-alive
                                < ETag: "66e0792e-27284"
                                < Strict-Transport-Security: max-age=31536000; preload
                                < X-Content-Type-Options: nosniff
                                < X-XSS-Protection: 1; mode=block
                                < X-Robots-Tag: all
                                < X-Download-Options: noopen
                                < X-Permitted-Cross-Domain-Policies: none
                                < Accept-Ranges: bytes
                                <
                                * The requested document is not new enough
                                * Simulate an HTTP 304 response
                                * Closing connection
                                
                                pfSense repository is up to date.
                                All repositories are up to date.
                                
                                1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Hmm, that looks OK. I wouldn't expect any issues from that output.

                                  Yet you are still seeing 'Unable to check for updates when it shows that?

                                  M 1 Reply Last reply Reply Quote 0
                                  • M
                                    MxcZXAKM @stephenw10
                                    last edited by

                                    @stephenw10 yes sir, I am.

                                    1 Reply Last reply Reply Quote 0
                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by stephenw10

                                      What doe you see from the output of: pfSense-upgrade -d ?

                                      M 1 Reply Last reply Reply Quote 0
                                      • M
                                        MxcZXAKM @stephenw10
                                        last edited by

                                        @stephenw10

                                        Updating repositories metadata...
                                        Updating pfSense-core repository catalogue...
                                        Fetching meta.conf: . done
                                        Fetching packagesite.pkg: . done
                                        Processing entries: . done
                                        pfSense-core repository update completed. 4 packages processed.
                                        Updating pfSense repository catalogue...
                                        Fetching meta.conf: . done
                                        Fetching packagesite.pkg: ......... done
                                        Processing entries: .......... done
                                        pfSense repository update completed. 550 packages processed.
                                        All repositories are up to date.
                                        Your packages are up to date

                                        IMG_0059.jpeg

                                        GertjanG 1 Reply Last reply Reply Quote 0
                                        • GertjanG
                                          Gertjan @MxcZXAKM
                                          last edited by

                                          @MxcZXAKM

                                          That's not the 'output' of this question :

                                          @stephenw10 said in 2.7.2 Unable to check for update:

                                          What doe you see from the output of: pfSense-upgrade -d ?

                                          No "help me" PM's please. Use the forum, the community will thank you.
                                          Edit : and where are the logs ??

                                          1 Reply Last reply Reply Quote 0
                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Indeed it should look like:

                                            [2.7.2-RELEASE][admin@t70.stevew.lan]/root: pfSense-upgrade -d
                                            Messages:
                                            Your TAC Subscription expired on 2023-07-08 05:00:00. Please renew your TAC Subscription or purchase a pfSense+ subscription by visiting the <a href="https://shop.netgate.com/products/pfsense-software-subscription" target="_blank" rel="noopener noreferrer">Netgate store</a>.
                                            >>> Updating repositories metadata... 
                                            Updating pfSense-core repository catalogue...
                                            Fetching meta.conf: . done
                                            Fetching packagesite.pkg: . done
                                            Processing entries: . done
                                            pfSense-core repository update completed. 4 packages processed.
                                            Updating pfSense repository catalogue...
                                            Fetching meta.conf: . done
                                            Fetching packagesite.pkg: ......... done
                                            Processing entries: .......... done
                                            pfSense repository update completed. 550 packages processed.
                                            All repositories are up to date.
                                            Your packages are up to date
                                            

                                            You may or may not have a message in there. That test instance previously had a TAC subscription.

                                            1 Reply Last reply Reply Quote 0
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