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    2.7.2 Unable to check for update

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • M
      MxcZXAKM @stephenw10
      last edited by

      @stephenw10 said in 2.7.2 Unable to check for update:

      pfSense-upgrade -Uc

      [2.7.2-RELEASE][admin@pfSense.localdomain]/root: pfSense-upgrade -Uc
      Your system is up to date

      e3eda360-34aa-4971-b543-0724697a94a0-image.png

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Bizarre. Shouldn't matter but are you logged in as admin, or an admin user?

        M 1 Reply Last reply Reply Quote 0
        • M
          MxcZXAKM @stephenw10
          last edited by

          @stephenw10 I never setup users nor have I had this issue over the years I’ve used pfsense. Bad install?

          Thanks for all the responses.

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            So that is when logged in as admin?

            M 1 Reply Last reply Reply Quote 0
            • M
              MxcZXAKM @stephenw10
              last edited by

              @stephenw10 sorry for the lack of clarity, yes, and SSH was root.

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Hmm. Do you have the update check disabled perhaps?

                Do you see any available packages in the Package Manager?

                M 1 Reply Last reply Reply Quote 0
                • M
                  MxcZXAKM @stephenw10
                  last edited by MxcZXAKM

                  @stephenw10

                  68ea564b-8ad4-4259-a96f-e13fdae90ca8-image.jpeg

                  45521ce7-9b32-4888-8860-1e931302ed0a-image.png

                  M 1 Reply Last reply Reply Quote 0
                  • M
                    MxcZXAKM @MxcZXAKM
                    last edited by

                    Screenshot 2024-05-27 at 2.30.54 PM.png

                    Checked today, randomly working again.

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Hmm, and you can see available pkgs now?

                      M 1 Reply Last reply Reply Quote 0
                      • M
                        MxcZXAKM @stephenw10
                        last edited by

                        @stephenw10 yes sir.

                        M 1 Reply Last reply Reply Quote 1
                        • M
                          MxcZXAKM @MxcZXAKM
                          last edited by

                          @MxcZXAKM 175aa157-91b0-448c-aa8a-12e30ee78244-image.jpeg

                          Annnnd broke again

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Hmm, that feels like some issue in the route.

                            As before though try running pkg-static -d update to see why it can't see packages.

                            M 1 Reply Last reply Reply Quote 0
                            • M
                              MxcZXAKM @stephenw10
                              last edited by stephenw10

                              @stephenw10

                              DBG(1)[24353]> pkg initialized
                              Updating pfSense-core repository catalogue...
                              DBG(1)[24353]> PkgRepo: verifying update for pfSense-core
                              DBG(1)[24353]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense-core.sqlite'
                              DBG(1)[24353]> Request to fetch pkg+https://pkg.pfsense.org/pfSense_v2_7_2_amd64-core/meta.conf
                              DBG(1)[24353]> curl_open
                              DBG(1)[24353]> Fetch: fetcher used: pkg+https
                              DBG(1)[24353]> curl> fetching https://pkg.pfsense.org/pfSense_v2_7_2_amd64-core/meta.conf
                              
                              DBG(1)[24353]> CURL> attempting to fetch from , left retry 3
                              
                              * Couldn't find host pkg01-atx.netgate.com in the .netrc file; using defaults
                              *   Trying 208.123.73.209:443...
                              * Connected to pkg01-atx.netgate.com (208.123.73.209) port 443
                              * ALPN: curl offers http/1.1
                              *  CAfile: none
                              *  CApath: /etc/ssl/certs/
                              * SSL connection using TLSv1.2 / ECDHE-RSA-AES256-GCM-SHA384
                              * ALPN: server accepted http/1.1
                              * Server certificate:
                              *  subject: CN=*.netgate.com
                              *  start date: Mar 28 00:00:00 2024 GMT
                              *  expire date: Apr 28 23:59:59 2025 GMT
                              *  subjectAltName: host "pkg01-atx.netgate.com" matched cert's "*.netgate.com"
                              *  issuer: C=GB; ST=Greater Manchester; L=Salford; O=Sectigo Limited; CN=Sectigo RSA Domain Validation Secure Server CA
                              *  SSL certificate verify ok.
                              * using HTTP/1.1
                              > GET /pfSense_v2_7_2_amd64-core/meta.conf HTTP/1.1
                              Host: pkg01-atx.netgate.com
                              User-Agent: pkg/1.20.8
                              Accept: */*
                              If-Modified-Since: Wed, 06 Dec 2023 21:23:59 GMT
                              
                              < HTTP/1.1 200 OK
                              Fetching meta.conf: < Server: nginx
                              < Date: Thu, 12 Sep 2024 05:50:17 GMT
                              < Content-Type: application/octet-stream
                              < Content-Length: 163
                              < Last-Modified: Wed, 06 Dec 2023 21:23:58 GMT
                              < Connection: keep-alive
                              < ETag: "6570e66e-a3"
                              < Strict-Transport-Security: max-age=31536000; preload
                              < X-Content-Type-Options: nosniff
                              < X-XSS-Protection: 1; mode=block
                              < X-Robots-Tag: all
                              < X-Download-Options: noopen
                              < X-Permitted-Cross-Domain-Policies: none
                              < Accept-Ranges: bytes
                              <
                              * The requested document is not new enough
                              * Simulate an HTTP 304 response
                              * Closing connection
                              
                              DBG(1)[24353]> Request to fetch pkg+https://pkg.pfsense.org/pfSense_v2_7_2_amd64-core/packagesite.pkg
                              DBG(1)[24353]> curl_open
                              DBG(1)[24353]> Fetch: fetcher used: pkg+https
                              DBG(1)[24353]> curl> fetching https://pkg.pfsense.org/pfSense_v2_7_2_amd64-core/packagesite.pkg
                              
                              DBG(1)[24353]> CURL> attempting to fetch from , left retry 3
                              
                              * Couldn't find host pkg01-atx.netgate.com in the .netrc file; using defaults
                              * Hostname pkg01-atx.netgate.com was found in DNS cache
                              *   Trying 208.123.73.209:443...
                              * Connected to pkg01-atx.netgate.com (208.123.73.209) port 443
                              * ALPN: curl offers http/1.1
                              *  CAfile: none
                              *  CApath: /etc/ssl/certs/
                              * SSL connection using TLSv1.2 / ECDHE-RSA-AES256-GCM-SHA384
                              * ALPN: server accepted http/1.1
                              * Server certificate:
                              *  subject: CN=*.netgate.com
                              *  start date: Mar 28 00:00:00 2024 GMT
                              *  expire date: Apr 28 23:59:59 2025 GMT
                              *  subjectAltName: host "pkg01-atx.netgate.com" matched cert's "*.netgate.com"
                              *  issuer: C=GB; ST=Greater Manchester; L=Salford; O=Sectigo Limited; CN=Sectigo RSA Domain Validation Secure Server CA
                              *  SSL certificate verify ok.
                              * using HTTP/1.1
                              > GET /pfSense_v2_7_2_amd64-core/packagesite.pkg HTTP/1.1
                              Host: pkg01-atx.netgate.com
                              User-Agent: pkg/1.20.8
                              Accept: */*
                              If-Modified-Since: Wed, 06 Dec 2023 21:23:59 GMT
                              
                              < HTTP/1.1 200 OK
                              Fetching packagesite.pkg: < Server: nginx
                              < Date: Thu, 12 Sep 2024 05:50:17 GMT
                              < Content-Type: application/octet-stream
                              < Content-Length: 1496
                              < Last-Modified: Wed, 06 Dec 2023 21:23:59 GMT
                              < Connection: keep-alive
                              < ETag: "6570e66f-5d8"
                              < Strict-Transport-Security: max-age=31536000; preload
                              < X-Content-Type-Options: nosniff
                              < X-XSS-Protection: 1; mode=block
                              < X-Robots-Tag: all
                              < X-Download-Options: noopen
                              < X-Permitted-Cross-Domain-Policies: none
                              < Accept-Ranges: bytes
                              <
                              * The requested document is not new enough
                              * Simulate an HTTP 304 response
                              * Closing connection
                              
                              pfSense-core repository is up to date.
                              Updating pfSense repository catalogue...
                              DBG(1)[24353]> PkgRepo: verifying update for pfSense
                              DBG(1)[24353]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense.sqlite'
                              DBG(1)[24353]> Request to fetch pkg+https://pkg.pfsense.org/pfSense_v2_7_2_amd64-pfSense_v2_7_2/meta.conf
                              DBG(1)[24353]> curl_open
                              DBG(1)[24353]> Fetch: fetcher used: pkg+https
                              DBG(1)[24353]> curl> fetching https://pkg.pfsense.org/pfSense_v2_7_2_amd64-pfSense_v2_7_2/meta.conf
                              
                              DBG(1)[24353]> CURL> attempting to fetch from , left retry 3
                              
                              * Couldn't find host pkg01-atx.netgate.com in the .netrc file; using defaults
                              *   Trying 208.123.73.209:443...
                              * Connected to pkg01-atx.netgate.com (208.123.73.209) port 443
                              * ALPN: curl offers http/1.1
                              *  CAfile: none
                              *  CApath: /etc/ssl/certs/
                              * SSL connection using TLSv1.2 / ECDHE-RSA-AES256-GCM-SHA384
                              * ALPN: server accepted http/1.1
                              * Server certificate:
                              *  subject: CN=*.netgate.com
                              *  start date: Mar 28 00:00:00 2024 GMT
                              *  expire date: Apr 28 23:59:59 2025 GMT
                              *  subjectAltName: host "pkg01-atx.netgate.com" matched cert's "*.netgate.com"
                              *  issuer: C=GB; ST=Greater Manchester; L=Salford; O=Sectigo Limited; CN=Sectigo RSA Domain Validation Secure Server CA
                              *  SSL certificate verify ok.
                              * using HTTP/1.1
                              > GET /pfSense_v2_7_2_amd64-pfSense_v2_7_2/meta.conf HTTP/1.1
                              Host: pkg01-atx.netgate.com
                              User-Agent: pkg/1.20.8
                              Accept: */*
                              If-Modified-Since: Tue, 10 Sep 2024 16:51:58 GMT
                              
                              < HTTP/1.1 200 OK
                              Fetching meta.conf: < Server: nginx
                              < Date: Thu, 12 Sep 2024 05:50:18 GMT
                              < Content-Type: application/octet-stream
                              < Content-Length: 178
                              < Last-Modified: Tue, 10 Sep 2024 16:51:58 GMT
                              < Connection: keep-alive
                              < ETag: "66e0792e-b2"
                              < Strict-Transport-Security: max-age=31536000; preload
                              < X-Content-Type-Options: nosniff
                              < X-XSS-Protection: 1; mode=block
                              < X-Robots-Tag: all
                              < X-Download-Options: noopen
                              < X-Permitted-Cross-Domain-Policies: none
                              < Accept-Ranges: bytes
                              <
                              * The requested document is not new enough
                              * Simulate an HTTP 304 response
                              * Closing connection
                              
                              DBG(1)[24353]> Request to fetch pkg+https://pkg.pfsense.org/pfSense_v2_7_2_amd64-pfSense_v2_7_2/packagesite.pkg
                              DBG(1)[24353]> curl_open
                              DBG(1)[24353]> Fetch: fetcher used: pkg+https
                              DBG(1)[24353]> curl> fetching https://pkg.pfsense.org/pfSense_v2_7_2_amd64-pfSense_v2_7_2/packagesite.pkg
                              
                              DBG(1)[24353]> CURL> attempting to fetch from , left retry 3
                              
                              * Couldn't find host pkg01-atx.netgate.com in the .netrc file; using defaults
                              * Hostname pkg01-atx.netgate.com was found in DNS cache
                              *   Trying 208.123.73.209:443...
                              * Connected to pkg01-atx.netgate.com (208.123.73.209) port 443
                              * ALPN: curl offers http/1.1
                              *  CAfile: none
                              *  CApath: /etc/ssl/certs/
                              * SSL connection using TLSv1.2 / ECDHE-RSA-AES256-GCM-SHA384
                              * ALPN: server accepted http/1.1
                              * Server certificate:
                              *  subject: CN=*.netgate.com
                              *  start date: Mar 28 00:00:00 2024 GMT
                              *  expire date: Apr 28 23:59:59 2025 GMT
                              *  subjectAltName: host "pkg01-atx.netgate.com" matched cert's "*.netgate.com"
                              *  issuer: C=GB; ST=Greater Manchester; L=Salford; O=Sectigo Limited; CN=Sectigo RSA Domain Validation Secure Server CA
                              *  SSL certificate verify ok.
                              * using HTTP/1.1
                              > GET /pfSense_v2_7_2_amd64-pfSense_v2_7_2/packagesite.pkg HTTP/1.1
                              Host: pkg01-atx.netgate.com
                              User-Agent: pkg/1.20.8
                              Accept: */*
                              If-Modified-Since: Tue, 10 Sep 2024 16:51:58 GMT
                              
                              < HTTP/1.1 200 OK
                              Fetching packagesite.pkg: < Server: nginx
                              < Date: Thu, 12 Sep 2024 05:50:18 GMT
                              < Content-Type: application/octet-stream
                              < Content-Length: 160388
                              < Last-Modified: Tue, 10 Sep 2024 16:51:58 GMT
                              < Connection: keep-alive
                              < ETag: "66e0792e-27284"
                              < Strict-Transport-Security: max-age=31536000; preload
                              < X-Content-Type-Options: nosniff
                              < X-XSS-Protection: 1; mode=block
                              < X-Robots-Tag: all
                              < X-Download-Options: noopen
                              < X-Permitted-Cross-Domain-Policies: none
                              < Accept-Ranges: bytes
                              <
                              * The requested document is not new enough
                              * Simulate an HTTP 304 response
                              * Closing connection
                              
                              pfSense repository is up to date.
                              All repositories are up to date.
                              
                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Hmm, that looks OK. I wouldn't expect any issues from that output.

                                Yet you are still seeing 'Unable to check for updates when it shows that?

                                M 1 Reply Last reply Reply Quote 0
                                • M
                                  MxcZXAKM @stephenw10
                                  last edited by

                                  @stephenw10 yes sir, I am.

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by stephenw10

                                    What doe you see from the output of: pfSense-upgrade -d ?

                                    M 1 Reply Last reply Reply Quote 0
                                    • M
                                      MxcZXAKM @stephenw10
                                      last edited by

                                      @stephenw10

                                      Updating repositories metadata...
                                      Updating pfSense-core repository catalogue...
                                      Fetching meta.conf: . done
                                      Fetching packagesite.pkg: . done
                                      Processing entries: . done
                                      pfSense-core repository update completed. 4 packages processed.
                                      Updating pfSense repository catalogue...
                                      Fetching meta.conf: . done
                                      Fetching packagesite.pkg: ......... done
                                      Processing entries: .......... done
                                      pfSense repository update completed. 550 packages processed.
                                      All repositories are up to date.
                                      Your packages are up to date

                                      IMG_0059.jpeg

                                      GertjanG 1 Reply Last reply Reply Quote 0
                                      • GertjanG
                                        Gertjan @MxcZXAKM
                                        last edited by

                                        @MxcZXAKM

                                        That's not the 'output' of this question :

                                        @stephenw10 said in 2.7.2 Unable to check for update:

                                        What doe you see from the output of: pfSense-upgrade -d ?

                                        No "help me" PM's please. Use the forum, the community will thank you.
                                        Edit : and where are the logs ??

                                        1 Reply Last reply Reply Quote 0
                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Indeed it should look like:

                                          [2.7.2-RELEASE][admin@t70.stevew.lan]/root: pfSense-upgrade -d
                                          Messages:
                                          Your TAC Subscription expired on 2023-07-08 05:00:00. Please renew your TAC Subscription or purchase a pfSense+ subscription by visiting the <a href="https://shop.netgate.com/products/pfsense-software-subscription" target="_blank" rel="noopener noreferrer">Netgate store</a>.
                                          >>> Updating repositories metadata... 
                                          Updating pfSense-core repository catalogue...
                                          Fetching meta.conf: . done
                                          Fetching packagesite.pkg: . done
                                          Processing entries: . done
                                          pfSense-core repository update completed. 4 packages processed.
                                          Updating pfSense repository catalogue...
                                          Fetching meta.conf: . done
                                          Fetching packagesite.pkg: ......... done
                                          Processing entries: .......... done
                                          pfSense repository update completed. 550 packages processed.
                                          All repositories are up to date.
                                          Your packages are up to date
                                          

                                          You may or may not have a message in there. That test instance previously had a TAC subscription.

                                          1 Reply Last reply Reply Quote 0
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