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    2.7.2 Unable to check for update

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Bizarre. Shouldn't matter but are you logged in as admin, or an admin user?

      M 1 Reply Last reply Reply Quote 0
      • M
        MxcZXAKM @stephenw10
        last edited by

        @stephenw10 I never setup users nor have I had this issue over the years I’ve used pfsense. Bad install?

        Thanks for all the responses.

        1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          So that is when logged in as admin?

          M 1 Reply Last reply Reply Quote 0
          • M
            MxcZXAKM @stephenw10
            last edited by

            @stephenw10 sorry for the lack of clarity, yes, and SSH was root.

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Hmm. Do you have the update check disabled perhaps?

              Do you see any available packages in the Package Manager?

              M 1 Reply Last reply Reply Quote 0
              • M
                MxcZXAKM @stephenw10
                last edited by MxcZXAKM

                @stephenw10

                68ea564b-8ad4-4259-a96f-e13fdae90ca8-image.jpeg

                45521ce7-9b32-4888-8860-1e931302ed0a-image.png

                M 1 Reply Last reply Reply Quote 0
                • M
                  MxcZXAKM @MxcZXAKM
                  last edited by

                  Screenshot 2024-05-27 at 2.30.54 PM.png

                  Checked today, randomly working again.

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Hmm, and you can see available pkgs now?

                    M 1 Reply Last reply Reply Quote 0
                    • M
                      MxcZXAKM @stephenw10
                      last edited by

                      @stephenw10 yes sir.

                      M 1 Reply Last reply Reply Quote 1
                      • M
                        MxcZXAKM @MxcZXAKM
                        last edited by

                        @MxcZXAKM 175aa157-91b0-448c-aa8a-12e30ee78244-image.jpeg

                        Annnnd broke again

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Hmm, that feels like some issue in the route.

                          As before though try running pkg-static -d update to see why it can't see packages.

                          M 1 Reply Last reply Reply Quote 0
                          • M
                            MxcZXAKM @stephenw10
                            last edited by stephenw10

                            @stephenw10

                            DBG(1)[24353]> pkg initialized
Updating pfSense-core repository catalogue...
DBG(1)[24353]> PkgRepo: verifying update for pfSense-core
DBG(1)[24353]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense-core.sqlite'
DBG(1)[24353]> Request to fetch pkg+https://pkg.pfsense.org/pfSense_v2_7_2_amd64-core/meta.conf
DBG(1)[24353]> curl_open
DBG(1)[24353]> Fetch: fetcher used: pkg+https
DBG(1)[24353]> curl> fetching https://pkg.pfsense.org/pfSense_v2_7_2_amd64-core/meta.conf

DBG(1)[24353]> CURL> attempting to fetch from , left retry 3

* Couldn't find host pkg01-atx.netgate.com in the .netrc file; using defaults
*   Trying 208.123.73.209:443...
* Connected to pkg01-atx.netgate.com (208.123.73.209) port 443
* ALPN: curl offers http/1.1
*  CAfile: none
*  CApath: /etc/ssl/certs/
* SSL connection using TLSv1.2 / ECDHE-RSA-AES256-GCM-SHA384
* ALPN: server accepted http/1.1
* Server certificate:
*  subject: CN=*.netgate.com
*  start date: Mar 28 00:00:00 2024 GMT
*  expire date: Apr 28 23:59:59 2025 GMT
*  subjectAltName: host "pkg01-atx.netgate.com" matched cert's "*.netgate.com"
*  issuer: C=GB; ST=Greater Manchester; L=Salford; O=Sectigo Limited; CN=Sectigo RSA Domain Validation Secure Server CA
*  SSL certificate verify ok.
* using HTTP/1.1
> GET /pfSense_v2_7_2_amd64-core/meta.conf HTTP/1.1
Host: pkg01-atx.netgate.com
User-Agent: pkg/1.20.8
Accept: */*
If-Modified-Since: Wed, 06 Dec 2023 21:23:59 GMT

< HTTP/1.1 200 OK
Fetching meta.conf: < Server: nginx
< Date: Thu, 12 Sep 2024 05:50:17 GMT
< Content-Type: application/octet-stream
< Content-Length: 163
< Last-Modified: Wed, 06 Dec 2023 21:23:58 GMT
< Connection: keep-alive
< ETag: "6570e66e-a3"
< Strict-Transport-Security: max-age=31536000; preload
< X-Content-Type-Options: nosniff
< X-XSS-Protection: 1; mode=block
< X-Robots-Tag: all
< X-Download-Options: noopen
< X-Permitted-Cross-Domain-Policies: none
< Accept-Ranges: bytes
<
* The requested document is not new enough
* Simulate an HTTP 304 response
* Closing connection

DBG(1)[24353]> Request to fetch pkg+https://pkg.pfsense.org/pfSense_v2_7_2_amd64-core/packagesite.pkg
DBG(1)[24353]> curl_open
DBG(1)[24353]> Fetch: fetcher used: pkg+https
DBG(1)[24353]> curl> fetching https://pkg.pfsense.org/pfSense_v2_7_2_amd64-core/packagesite.pkg

DBG(1)[24353]> CURL> attempting to fetch from , left retry 3

* Couldn't find host pkg01-atx.netgate.com in the .netrc file; using defaults
* Hostname pkg01-atx.netgate.com was found in DNS cache
*   Trying 208.123.73.209:443...
* Connected to pkg01-atx.netgate.com (208.123.73.209) port 443
* ALPN: curl offers http/1.1
*  CAfile: none
*  CApath: /etc/ssl/certs/
* SSL connection using TLSv1.2 / ECDHE-RSA-AES256-GCM-SHA384
* ALPN: server accepted http/1.1
* Server certificate:
*  subject: CN=*.netgate.com
*  start date: Mar 28 00:00:00 2024 GMT
*  expire date: Apr 28 23:59:59 2025 GMT
*  subjectAltName: host "pkg01-atx.netgate.com" matched cert's "*.netgate.com"
*  issuer: C=GB; ST=Greater Manchester; L=Salford; O=Sectigo Limited; CN=Sectigo RSA Domain Validation Secure Server CA
*  SSL certificate verify ok.
* using HTTP/1.1
> GET /pfSense_v2_7_2_amd64-core/packagesite.pkg HTTP/1.1
Host: pkg01-atx.netgate.com
User-Agent: pkg/1.20.8
Accept: */*
If-Modified-Since: Wed, 06 Dec 2023 21:23:59 GMT

< HTTP/1.1 200 OK
Fetching packagesite.pkg: < Server: nginx
< Date: Thu, 12 Sep 2024 05:50:17 GMT
< Content-Type: application/octet-stream
< Content-Length: 1496
< Last-Modified: Wed, 06 Dec 2023 21:23:59 GMT
< Connection: keep-alive
< ETag: "6570e66f-5d8"
< Strict-Transport-Security: max-age=31536000; preload
< X-Content-Type-Options: nosniff
< X-XSS-Protection: 1; mode=block
< X-Robots-Tag: all
< X-Download-Options: noopen
< X-Permitted-Cross-Domain-Policies: none
< Accept-Ranges: bytes
<
* The requested document is not new enough
* Simulate an HTTP 304 response
* Closing connection

pfSense-core repository is up to date.
Updating pfSense repository catalogue...
DBG(1)[24353]> PkgRepo: verifying update for pfSense
DBG(1)[24353]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense.sqlite'
DBG(1)[24353]> Request to fetch pkg+https://pkg.pfsense.org/pfSense_v2_7_2_amd64-pfSense_v2_7_2/meta.conf
DBG(1)[24353]> curl_open
DBG(1)[24353]> Fetch: fetcher used: pkg+https
DBG(1)[24353]> curl> fetching https://pkg.pfsense.org/pfSense_v2_7_2_amd64-pfSense_v2_7_2/meta.conf

DBG(1)[24353]> CURL> attempting to fetch from , left retry 3

* Couldn't find host pkg01-atx.netgate.com in the .netrc file; using defaults
*   Trying 208.123.73.209:443...
* Connected to pkg01-atx.netgate.com (208.123.73.209) port 443
* ALPN: curl offers http/1.1
*  CAfile: none
*  CApath: /etc/ssl/certs/
* SSL connection using TLSv1.2 / ECDHE-RSA-AES256-GCM-SHA384
* ALPN: server accepted http/1.1
* Server certificate:
*  subject: CN=*.netgate.com
*  start date: Mar 28 00:00:00 2024 GMT
*  expire date: Apr 28 23:59:59 2025 GMT
*  subjectAltName: host "pkg01-atx.netgate.com" matched cert's "*.netgate.com"
*  issuer: C=GB; ST=Greater Manchester; L=Salford; O=Sectigo Limited; CN=Sectigo RSA Domain Validation Secure Server CA
*  SSL certificate verify ok.
* using HTTP/1.1
> GET /pfSense_v2_7_2_amd64-pfSense_v2_7_2/meta.conf HTTP/1.1
Host: pkg01-atx.netgate.com
User-Agent: pkg/1.20.8
Accept: */*
If-Modified-Since: Tue, 10 Sep 2024 16:51:58 GMT

< HTTP/1.1 200 OK
Fetching meta.conf: < Server: nginx
< Date: Thu, 12 Sep 2024 05:50:18 GMT
< Content-Type: application/octet-stream
< Content-Length: 178
< Last-Modified: Tue, 10 Sep 2024 16:51:58 GMT
< Connection: keep-alive
< ETag: "66e0792e-b2"
< Strict-Transport-Security: max-age=31536000; preload
< X-Content-Type-Options: nosniff
< X-XSS-Protection: 1; mode=block
< X-Robots-Tag: all
< X-Download-Options: noopen
< X-Permitted-Cross-Domain-Policies: none
< Accept-Ranges: bytes
<
* The requested document is not new enough
* Simulate an HTTP 304 response
* Closing connection

DBG(1)[24353]> Request to fetch pkg+https://pkg.pfsense.org/pfSense_v2_7_2_amd64-pfSense_v2_7_2/packagesite.pkg
DBG(1)[24353]> curl_open
DBG(1)[24353]> Fetch: fetcher used: pkg+https
DBG(1)[24353]> curl> fetching https://pkg.pfsense.org/pfSense_v2_7_2_amd64-pfSense_v2_7_2/packagesite.pkg

DBG(1)[24353]> CURL> attempting to fetch from , left retry 3

* Couldn't find host pkg01-atx.netgate.com in the .netrc file; using defaults
* Hostname pkg01-atx.netgate.com was found in DNS cache
*   Trying 208.123.73.209:443...
* Connected to pkg01-atx.netgate.com (208.123.73.209) port 443
* ALPN: curl offers http/1.1
*  CAfile: none
*  CApath: /etc/ssl/certs/
* SSL connection using TLSv1.2 / ECDHE-RSA-AES256-GCM-SHA384
* ALPN: server accepted http/1.1
* Server certificate:
*  subject: CN=*.netgate.com
*  start date: Mar 28 00:00:00 2024 GMT
*  expire date: Apr 28 23:59:59 2025 GMT
*  subjectAltName: host "pkg01-atx.netgate.com" matched cert's "*.netgate.com"
*  issuer: C=GB; ST=Greater Manchester; L=Salford; O=Sectigo Limited; CN=Sectigo RSA Domain Validation Secure Server CA
*  SSL certificate verify ok.
* using HTTP/1.1
> GET /pfSense_v2_7_2_amd64-pfSense_v2_7_2/packagesite.pkg HTTP/1.1
Host: pkg01-atx.netgate.com
User-Agent: pkg/1.20.8
Accept: */*
If-Modified-Since: Tue, 10 Sep 2024 16:51:58 GMT

< HTTP/1.1 200 OK
Fetching packagesite.pkg: < Server: nginx
< Date: Thu, 12 Sep 2024 05:50:18 GMT
< Content-Type: application/octet-stream
< Content-Length: 160388
< Last-Modified: Tue, 10 Sep 2024 16:51:58 GMT
< Connection: keep-alive
< ETag: "66e0792e-27284"
< Strict-Transport-Security: max-age=31536000; preload
< X-Content-Type-Options: nosniff
< X-XSS-Protection: 1; mode=block
< X-Robots-Tag: all
< X-Download-Options: noopen
< X-Permitted-Cross-Domain-Policies: none
< Accept-Ranges: bytes
<
* The requested document is not new enough
* Simulate an HTTP 304 response
* Closing connection

pfSense repository is up to date.
All repositories are up to date.
                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Hmm, that looks OK. I wouldn't expect any issues from that output.

                              Yet you are still seeing 'Unable to check for updates when it shows that?

                              M 1 Reply Last reply Reply Quote 0
                              • M
                                MxcZXAKM @stephenw10
                                last edited by

                                @stephenw10 yes sir, I am.

                                1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by stephenw10

                                  What doe you see from the output of: pfSense-upgrade -d ?

                                  M 1 Reply Last reply Reply Quote 0
                                  • M
                                    MxcZXAKM @stephenw10
                                    last edited by

                                    @stephenw10

                                    Updating repositories metadata...
                                    Updating pfSense-core repository catalogue...
                                    Fetching meta.conf: . done
                                    Fetching packagesite.pkg: . done
                                    Processing entries: . done
                                    pfSense-core repository update completed. 4 packages processed.
                                    Updating pfSense repository catalogue...
                                    Fetching meta.conf: . done
                                    Fetching packagesite.pkg: ......... done
                                    Processing entries: .......... done
                                    pfSense repository update completed. 550 packages processed.
                                    All repositories are up to date.
                                    Your packages are up to date

                                    IMG_0059.jpeg

                                    GertjanG 1 Reply Last reply Reply Quote 0
                                    • GertjanG
                                      Gertjan @MxcZXAKM
                                      last edited by

                                      @MxcZXAKM

                                      That's not the 'output' of this question :

                                      @stephenw10 said in 2.7.2 Unable to check for update:

                                      What doe you see from the output of: pfSense-upgrade -d ?

                                      No "help me" PM's please. Use the forum, the community will thank you.
                                      Edit : and where are the logs ??

                                      1 Reply Last reply Reply Quote 0
                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Indeed it should look like:

                                        [2.7.2-RELEASE][admin@t70.stevew.lan]/root: pfSense-upgrade -d
Messages:
Your TAC Subscription expired on 2023-07-08 05:00:00. Please renew your TAC Subscription or purchase a pfSense+ subscription by visiting the <a href="https://shop.netgate.com/products/pfsense-software-subscription" target="_blank" rel="noopener noreferrer">Netgate store</a>.
>>> Updating repositories metadata... 
Updating pfSense-core repository catalogue...
Fetching meta.conf: . done
Fetching packagesite.pkg: . done
Processing entries: . done
pfSense-core repository update completed. 4 packages processed.
Updating pfSense repository catalogue...
Fetching meta.conf: . done
Fetching packagesite.pkg: ......... done
Processing entries: .......... done
pfSense repository update completed. 550 packages processed.
All repositories are up to date.
Your packages are up to date

                                        You may or may not have a message in there. That test instance previously had a TAC subscription.

                                        1 Reply Last reply Reply Quote 0
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