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    High CPU USAGE IN 2.7.0-RELEASE

    Scheduled Pinned Locked Moved General pfSense Questions
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Does it happen immediately or after the firewall has been running for a while? Does the interrupt load increase slowly?

      What NICs do you have in that box? I can see re0 there.

      stephenw10S 1 Reply Last reply Reply Quote 0
      • GertjanG
        Gertjan @Gokulapandi
        last edited by Gertjan

        @Gokulapandi said in High CPU USAGE IN 2.7.0-RELEASE:

        We are running pf sense in physical machine

        Ok, good to know.

        I didn't understand why this installed :

        680b14c9-e37a-4803-964f-b8666eac5a06-image.png

        No "help me" PM's please. Use the forum, the community will thank you.
        Edit : and where are the logs ??

        1 Reply Last reply Reply Quote 1
        • stephenw10S
          stephenw10 Netgate Administrator @Gokulapandi
          last edited by

          @Gokulapandi said in High CPU USAGE IN 2.7.0-RELEASE:

          When connecting more users in firewall,

          How many users? Are you using the Captive Portal?

          G 1 Reply Last reply Reply Quote 0
          • stephenw10S stephenw10 moved this topic from Problems Installing or Upgrading pfSense Software on
          • G
            Gokulapandi @stephenw10
            last edited by

            @stephenw10

            e3ae36d4-9fff-4796-a907-06d43f6a3806-image.png

            We are not using captive portal. Around 50 devices are connecting in LAN.

            95fdf01b-17eb-4dbc-85cb-af793e43681a-image.png

            Interrupt load increases as number devices connection increase in LAN.

            "LAN in" Traffic has reaching till 300 M as cpu interrupt load increases.Then we need to reboot firewall.

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator @stephenw10
              last edited by

              @stephenw10 said in High CPU USAGE IN 2.7.0-RELEASE:

              What NICs do you have in that box? I can see re0 there.

              Is it all Realtek NICs?

              G 1 Reply Last reply Reply Quote 0
              • G
                Gokulapandi @stephenw10
                last edited by Gokulapandi

                @stephenw10

                We are using three NIC.

                We are using two WANs and one LAN.

                WAN1 is Intel adapters
                LAN is Intel adapters
                WAN 2 is Realtek adapter

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Are you load-balancing traffic between those WANs?

                  G 1 Reply Last reply Reply Quote 0
                  • G
                    Gokulapandi @stephenw10
                    last edited by Gokulapandi

                    @stephenw10

                    No, We are not doing a load balancer as secondary WAN has less bandwidth.

                    FYI - We have updated now the version to 2.7.2

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      What does vmstat -i show is creating the interrupt load?

                      G 1 Reply Last reply Reply Quote 0
                      • G
                        Gokulapandi @stephenw10
                        last edited by

                        @stephenw10

                        This is taken before issue.

                        7be22a64-b947-4b05-ab46-9bc25277c1b6-image.png

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Ok nothing too huge there. What does it show when the issue happens?

                          G 1 Reply Last reply Reply Quote 0
                          • G
                            Gokulapandi @stephenw10
                            last edited by

                            @stephenw10

                            Our Network has IPsec VPN, and OpenVPN. I can access the firewall via web GUI and SSH, IPsec network, and Open VPN Client.

                            Once issue has arrived, I can't able to firewall via SSH, web GUI, IPsec Network, and OpenVPN client but all existing devices can connect to the internet continuously without any issue..

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Can you connect to the console to check that? You captured the top output above.

                              G 1 Reply Last reply Reply Quote 0
                              • G
                                Gokulapandi @stephenw10
                                last edited by

                                @stephenw10

                                I couldn't access the console, it froze just like SSH. After rebooting, I was able to access the console.

                                1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  How did you get the output from top then?

                                  G 1 Reply Last reply Reply Quote 0
                                  • G
                                    Gokulapandi @stephenw10
                                    last edited by Gokulapandi

                                    @stephenw10

                                    After a few seconds of the above output, I noticed that the console froze.

                                    1 Reply Last reply Reply Quote 0
                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Hmm, you might try entering 'ctl+t' at the console. That can respond when nothing else does. It should show what process is using the CPU cycles.

                                      G 1 Reply Last reply Reply Quote 0
                                      • G
                                        Gokulapandi @stephenw10
                                        last edited by

                                        @stephenw10

                                        I attempted everything, but I was unable to receive any output from the console.

                                        I noticed bandwidth usage, Below Image is when there was no issue.

                                        7caf4aef-2574-4f81-8733-9895b040f01c-image.png

                                        "The images below (bandwidth and CPU load interruption screenshot) were taken before the issue occurred. When issue is arriving,"Lan in Bandwidth " will be reaching a maximum 300M consistently as the image has 170 MB.

                                        c5fe1281-0c1c-40ad-ae3c-fd6f33d2b360-image.png

                                        836babd2-5676-4383-b180-9bf06cb6128a-image.png

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                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Ah, maybe it really is just slamming the firewall with traffic from LAN then. If you disconnect the LAN when that's happening does the console become responsive again?

                                          Is LAN igb0?

                                          G 1 Reply Last reply Reply Quote 1
                                          • G
                                            Gokulapandi @stephenw10
                                            last edited by

                                            @stephenw10

                                            Yes LAN is igb0.

                                            I didn't disconnect the LAN and check the console. I will check next time.

                                            How can I monitor LAN traffic for each host? Which log should be checked for this issue? Please let me know

                                            1 Reply Last reply Reply Quote 0
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