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    High CPU USAGE IN 2.7.0-RELEASE

    Scheduled Pinned Locked Moved General pfSense Questions
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    • GertjanG
      Gertjan @Gokulapandi
      last edited by Gertjan

      @Gokulapandi said in High CPU USAGE IN 2.7.0-RELEASE:

      We are running pf sense in physical machine

      Ok, good to know.

      I didn't understand why this installed :

      680b14c9-e37a-4803-964f-b8666eac5a06-image.png

      No "help me" PM's please. Use the forum, the community will thank you.
      Edit : and where are the logs ??

      1 Reply Last reply Reply Quote 1
      • stephenw10S
        stephenw10 Netgate Administrator @Gokulapandi
        last edited by

        @Gokulapandi said in High CPU USAGE IN 2.7.0-RELEASE:

        When connecting more users in firewall,

        How many users? Are you using the Captive Portal?

        G 1 Reply Last reply Reply Quote 0
        • stephenw10S stephenw10 moved this topic from Problems Installing or Upgrading pfSense Software on
        • G
          Gokulapandi @stephenw10
          last edited by

          @stephenw10

          e3ae36d4-9fff-4796-a907-06d43f6a3806-image.png

          We are not using captive portal. Around 50 devices are connecting in LAN.

          95fdf01b-17eb-4dbc-85cb-af793e43681a-image.png

          Interrupt load increases as number devices connection increase in LAN.

          "LAN in" Traffic has reaching till 300 M as cpu interrupt load increases.Then we need to reboot firewall.

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          • stephenw10S
            stephenw10 Netgate Administrator @stephenw10
            last edited by

            @stephenw10 said in High CPU USAGE IN 2.7.0-RELEASE:

            What NICs do you have in that box? I can see re0 there.

            Is it all Realtek NICs?

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            • G
              Gokulapandi @stephenw10
              last edited by Gokulapandi

              @stephenw10

              We are using three NIC.

              We are using two WANs and one LAN.

              WAN1 is Intel adapters
              LAN is Intel adapters
              WAN 2 is Realtek adapter

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Are you load-balancing traffic between those WANs?

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                • G
                  Gokulapandi @stephenw10
                  last edited by Gokulapandi

                  @stephenw10

                  No, We are not doing a load balancer as secondary WAN has less bandwidth.

                  FYI - We have updated now the version to 2.7.2

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    What does vmstat -i show is creating the interrupt load?

                    G 1 Reply Last reply Reply Quote 0
                    • G
                      Gokulapandi @stephenw10
                      last edited by

                      @stephenw10

                      This is taken before issue.

                      7be22a64-b947-4b05-ab46-9bc25277c1b6-image.png

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Ok nothing too huge there. What does it show when the issue happens?

                        G 1 Reply Last reply Reply Quote 0
                        • G
                          Gokulapandi @stephenw10
                          last edited by

                          @stephenw10

                          Our Network has IPsec VPN, and OpenVPN. I can access the firewall via web GUI and SSH, IPsec network, and Open VPN Client.

                          Once issue has arrived, I can't able to firewall via SSH, web GUI, IPsec Network, and OpenVPN client but all existing devices can connect to the internet continuously without any issue..

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Can you connect to the console to check that? You captured the top output above.

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                            • G
                              Gokulapandi @stephenw10
                              last edited by

                              @stephenw10

                              I couldn't access the console, it froze just like SSH. After rebooting, I was able to access the console.

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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                How did you get the output from top then?

                                G 1 Reply Last reply Reply Quote 0
                                • G
                                  Gokulapandi @stephenw10
                                  last edited by Gokulapandi

                                  @stephenw10

                                  After a few seconds of the above output, I noticed that the console froze.

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Hmm, you might try entering 'ctl+t' at the console. That can respond when nothing else does. It should show what process is using the CPU cycles.

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                                    • G
                                      Gokulapandi @stephenw10
                                      last edited by

                                      @stephenw10

                                      I attempted everything, but I was unable to receive any output from the console.

                                      I noticed bandwidth usage, Below Image is when there was no issue.

                                      7caf4aef-2574-4f81-8733-9895b040f01c-image.png

                                      "The images below (bandwidth and CPU load interruption screenshot) were taken before the issue occurred. When issue is arriving,"Lan in Bandwidth " will be reaching a maximum 300M consistently as the image has 170 MB.

                                      c5fe1281-0c1c-40ad-ae3c-fd6f33d2b360-image.png

                                      836babd2-5676-4383-b180-9bf06cb6128a-image.png

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Ah, maybe it really is just slamming the firewall with traffic from LAN then. If you disconnect the LAN when that's happening does the console become responsive again?

                                        Is LAN igb0?

                                        G 1 Reply Last reply Reply Quote 1
                                        • G
                                          Gokulapandi @stephenw10
                                          last edited by

                                          @stephenw10

                                          Yes LAN is igb0.

                                          I didn't disconnect the LAN and check the console. I will check next time.

                                          How can I monitor LAN traffic for each host? Which log should be checked for this issue? Please let me know

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                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            I would expect the system log so show something after you reboot.

                                            The igb0 NIC is multithreaded so it can try to use all available CPU cycles on all cores. em0 is single so could not. You might switch those assignments so you can still connect and investigate when this hgappens.

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