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    WAN periodically Rebooting

    Scheduled Pinned Locked Moved General pfSense Questions
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    • VioletDragonV
      VioletDragon @diyhouse
      last edited by

      @diyhouse said in WAN periodically Rebooting:

      @diyhouse
      Hi Steve,.. just installed my new Draytek 166 modem...
      All seems fine,.. albeit I am only getting a download speed of 25MBps... and 10MBps Up, not sure,.. but thinking this is ADSL2 speed,.. is ADSL2+ what I need... ?

      No. VDSL is what you want, ADSL is slow. I would recommend tweaking MTU & MSS on pfsense.

      Regards

      D 1 Reply Last reply Reply Quote 0
      • D
        diyhouse @VioletDragon
        last edited by diyhouse

        @VioletDragon Phew,.. Thanks,.. have done some more digging around in the modem configs...
        1st I am running in "modem/ Bridge mode",.. as opposed to "Router mode"
        Looking into the diagnostics..
        I am running type: VDSL2
        Also the dashboard shows Ports 1 and 2 connected,.. ( I have a simple laptop connected to one port ) but the WAN is not connected,.. even though I have internet access.. and the time is not being set on the modem,..
        Am I missing/messing something up in the config..?
        If I were to tweak MTU and MSS,.. what sort of values should I use..
        Edit: modem has MTU setting of 1520

        Many tx

        GertjanG D 2 Replies Last reply Reply Quote 0
        • GertjanG
          Gertjan @diyhouse
          last edited by

          @diyhouse said in WAN periodically Rebooting:

          but the WAN is not connected,.

          That's strange.
          You talk about the bridge device, right, the 'modem' ?

          @diyhouse said in WAN periodically Rebooting:

          even though I have internet access..

          Things don't get any better.

          @diyhouse said in WAN periodically Rebooting:

          and the time is not being set on the modem

          Ah ... finally, something normal. The modem couldn't reach the (a) 'ntp' server, like 'time.nist.gov' or whatever your ISP proposes. Something is wrong.

          @diyhouse said in WAN periodically Rebooting:

          MTU setting of 1520

          I wouldn't have picked that setting, and that value, to try to break my connection's throughput, but this won't you do any good.
          If ISP settings don't state, expressly otherwise, apply this :

          Default Internet MTU value

          As you can see, lower (then 1500) values can or should be used, under 'circumstances' ... but higher ???!

          No "help me" PM's please. Use the forum, the community will thank you.
          Edit : and where are the logs ??

          1 Reply Last reply Reply Quote 0
          • D
            diyhouse @diyhouse
            last edited by

            @diyhouse Had to swap back to 'openreach' modem, as Draytek was reconnecting every 5 mins... going from bad to worse comes to mind....

            rechecked WAN speed,. and Openreach modem is now down to 25MBps... etc...

            Before I swapped out modem looked at line stats,..
            and I think that tells a story... its trying to get to 75Mbps,.. but falling back to 25Mbps...

            I think the 'line' is dying.... what do you guys think... time to call BT

            WANstats.png

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Yup could well be a line issue. Though it could also be the line-rate tuning that Openreach does. If you disconnect the line too many times the upstream hardware will de-rate the line until it becomes stable. That can take a while to reset.

              D 1 Reply Last reply Reply Quote 0
              • VioletDragonV
                VioletDragon
                last edited by

                Just out of interest. What wall socket are you using? Are you using the old wall socket with a Filter ? Or the MK4?

                Regards

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                • D
                  diyhouse @VioletDragon
                  last edited by

                  @VioletDragon said in WAN periodically Rebooting:

                  What wall socket are you using?

                  I believe I am still using and 'old' wall socket,.. it was installed 3 or 4 yrs ago,..
                  I have heard spoken to a BT Openreach person,.. and he was saying that I don't need a filter any more as the PSTN stuff has been switched off...
                  Is this true?

                  VioletDragonV 1 Reply Last reply Reply Quote 0
                  • D
                    diyhouse @stephenw10
                    last edited by

                    @stephenw10 Current network speed is of the 24Mbps down 9Mbps Up....

                    1 Reply Last reply Reply Quote 0
                    • VioletDragonV
                      VioletDragon @diyhouse
                      last edited by VioletDragon

                      @diyhouse Depends on the Faceplate / Master Socket. You don't need the filter if you are using the MK4 Master Socket.

                      I have replaced a ton of the old type wall sockets for clients as they are not good enough for VDSL, the filters are built into the MK4. I recommend looking into replacing the old Master Sockets with the new MK4. then use a RJ45 to RJ12 cabling is a lot better than the flat BT Spec DSL cable.

                      Going with the new faceplate will help out a lot with poor speeds and WAN dropping out.

                      New Faceplate,
                      s-l1600.jpeg

                      Old wallsocket,

                      s-l16001.jpeg

                      Regards

                      D 1 Reply Last reply Reply Quote 1
                      • D
                        diyhouse @VioletDragon
                        last edited by

                        @VioletDragon
                        Yep this is my config, socket wise
                        20240913_185119.jpg 20240913_185127.jpg

                        So Old config then...

                        VioletDragonV 1 Reply Last reply Reply Quote 0
                        • VioletDragonV
                          VioletDragon @diyhouse
                          last edited by

                          @diyhouse Yep I would look at replacing the socket as at that is a more modern faceplate you can just replace the faceplate for the MK4 then run a Ethernet cable with a RJ45 to RJ12. I need to make some more. I use Cat6a then just crimp them.

                          In some cases BT won't replace them if they send BT guys out but it's a 3rd party working on behalf of BT then they will. You can buy the faceplate off ebay with the backbox for cheap.

                          Regards

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Yup no face plate leaves you open to some hidden extension connected without a filter. Possibly.

                            Also most of those filters might be rated for ADSL only.

                            VioletDragonV 1 Reply Last reply Reply Quote 1
                            • VioletDragonV
                              VioletDragon @stephenw10
                              last edited by VioletDragon

                              @stephenw10 Yeah I don't understand why BT don't replace them when customers upgrade to VDSL, I guess they just want a easy life.

                              Regards

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Just to be clear you wouldn't need to replace the master socket itself there. Just the faceplate on the front that has the filter in it. If you don't have a bunch or hardwired extensions it's pretty easy.

                                D 1 Reply Last reply Reply Quote 1
                                • D
                                  diyhouse @stephenw10
                                  last edited by

                                  @stephenw10
                                  Ah yes,.. for me no hidden extensions,.. and complete socket assembly available on ebay for £7.00
                                  thanks guys...

                                  VioletDragonV 1 Reply Last reply Reply Quote 1
                                  • VioletDragonV
                                    VioletDragon @diyhouse
                                    last edited by

                                    @diyhouse You can also buy DSL cables which have RJ45 to RJ12 on eBay too. I would post a link but not sure if you are allowed.

                                    Good luck,

                                    Regards.

                                    1 Reply Last reply Reply Quote 0
                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Hmm, you mean RJ12 or RJ11? Also I'm not sure where you would use that. The normal xDSL connection uses a cable that has RJ11 at both ends to connect between the modem and faceplate. Even if it has an RJ45 socket you can still use an RJ11 plug in it.

                                      VioletDragonV 1 Reply Last reply Reply Quote 0
                                      • VioletDragonV
                                        VioletDragon @stephenw10
                                        last edited by VioletDragon

                                        @stephenw10 You can use either, only difference with a RJ12 is it has more pins and a bigger Opening for the sheave for the Solid Core Cabling. RJ12 will fit in a RJ11 Port on the Modem or Router.

                                        RJ45 from Wall socket to RJ12/11 to the Modem. Using Ethernet cabling for the DSL cable improves the connection speed too.

                                        Regards

                                        1 Reply Last reply Reply Quote 0
                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Mmm, that could be true if it's a long run I guess. I was never able to see any difference here but compared to length of cable I have to the cabinet it's pretty insignificant.

                                          D 1 Reply Last reply Reply Quote 0
                                          • D
                                            diyhouse @stephenw10
                                            last edited by

                                            @stephenw10
                                            Hi guys,. New face plate etc ordered.. due end of the week...

                                            2023 Openreach Telephone Master Socket NTE5c MK2 & VDSL/ADSL MK4-Faceplate only

                                            D 1 Reply Last reply Reply Quote 2
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