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    New pfSense Install Issues with 1 of 3 Samsing TVs. Cannot establish an internet connection

    Scheduled Pinned Locked Moved General pfSense Questions
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    • S
      SixGun @johnpoz
      last edited by

      @johnpoz I just saw this post and am having the exact issue with two Samsung Smart TVs. They sometimes connect wirelessly to my network (behind PFSENSE and PIHOLE), but they continuously report they are not connected to the internet. Sometimes they report they are not connected to the local network. Very odd.

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Are you blocking or redirecting traffic from them?

        S 1 Reply Last reply Reply Quote 0
        • S
          SixGun @stephenw10
          last edited by

          @stephenw10 In the tail logs, I can see zero blocked with anything to do with Samsung. What is really odd is that sometimes both TVs reports they cannot connect to WIFI and other times they (multiple) reports local connection only. I have rebooted, repowered, turned off blocking, etc. All same behavior. Next step will be to bypass pfsense.

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            If they're actually not connecting to WiFi that's a lower layer problem. Are they both connecting to the same access point? Can you test a wired connection?

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            • S
              SixGun @stephenw10
              last edited by

              @stephenw10 I will tomorrow and report back. I believe, however, they are trying to contact some samsung server somewhere to determine if they are on the network. Will advise, thanks for helping me think about what is going on here.

              johnpozJ 1 Reply Last reply Reply Quote 0
              • johnpozJ
                johnpoz LAYER 8 Global Moderator @SixGun
                last edited by johnpoz

                @SixGun said in New pfSense Install Issues with 1 of 3 Samsing TVs. Cannot establish an internet connection:

                contact some samsung server somewhere to determine if they are on the network

                well out of the box pfsense wouldn't block them from talking to anything on the internet. Are you filtering outbound traffic in someway, dns with pfblocker or running IPS?

                An intelligent man is sometimes forced to be drunk to spend time with his fools
                If you get confused: Listen to the Music Play
                Please don't Chat/PM me for help, unless mod related
                SG-4860 24.11 | Lab VMs 2.8, 24.11

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                • J
                  judesro
                  last edited by

                  In my particular case I found it was because of Kea DHCP server.

                  Samsung TV (UN58TU7000FXZC) would no longer connect to WiFi (UniFi U7 Pro AP).

                  As soon as I put back ISC DHCP instead of Kea it worked.

                  johnpozJ 1 Reply Last reply Reply Quote 0
                  • johnpozJ
                    johnpoz LAYER 8 Global Moderator @judesro
                    last edited by

                    @judesro kind of hard to talk to something on the internet with out an IP

                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                    If you get confused: Listen to the Music Play
                    Please don't Chat/PM me for help, unless mod related
                    SG-4860 24.11 | Lab VMs 2.8, 24.11

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Hmm, I have no explanation for that. Were there any errors logged?

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                      • J
                        judesro
                        last edited by

                        @stephenw10 not that I am aware of, but I am not that familiar with Kea logs..

                        That's what was shown in the logs section. Looks like the lease was given repeatedly from the router point of view...

                        2025-01-07_16-29.png

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Mmm, nothing terribly exciting there.

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