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    Big issue from 2.5.2 to 2.6. NIC stop working

    Scheduled Pinned Locked Moved General pfSense Questions
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    • R
      reynold @stephenw10
      last edited by

      @stephenw10
      vendor = 'Intel Corporation'
      device = 'I211 Gigabit Network Connection

      i did not see error

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by stephenw10

        Hmm, well that should be well supported in any version.

        Are clients on LAN still receiving a DHCP lease?

        Can you ping out from pfSense to hosts in the LAN subnet?

        How many NICs does that system have? One possibility here is that the newer drivers in 2.6 are enabling some other NIC and changing the assignment order.

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        • R
          reynold @stephenw10
          last edited by

          @stephenw10 It says
          LAN igb1 v4 192.168.1.1/24
          but dhcp is not working
          i connected directly to pfsense but can not ping
          I have 6 interfaces (one wan 5 lan)

          GertjanG 1 Reply Last reply Reply Quote 0
          • GertjanG
            Gertjan @reynold
            last edited by

            @reynold said in Big issue from 2.5.2 to 2.6. NIC stop working:

            LAN igb1 v4 192.168.1.1/24

            That's one NIC.
            The others ?

            What do you see during boot ?

            No "help me" PM's please. Use the forum, the community will thank you.
            Edit : and where are the logs ??

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Are they all Intel NICs? All using the igb driver? There's a good chance the ordering has changed if you have some newer igb NIC in there.

              Does ifconfig igb1 show the NIC as UP and linked?

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              • R
                reynold @stephenw10
                last edited by

                @stephenw10 @Gertjan
                nic are all the same
                during startup boot everything is ok nothing strange
                ifconfig show correct ip
                i'am able to ping during boot
                But if i open a web browser to 192.168.1.1 for web gui, ping stop responding and NIC stop working
                that's the issue
                If i not open browser ping keeps working
                I'm using ZFS

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  If you reassign LAN to one of the other NICs does the issue follow it?

                  Can you test a 2.7.2 install?

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                  • R
                    reynold @stephenw10
                    last edited by

                    @stephenw10 same issue if i change LAN interface

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Hmm and it still shows as up and linked after it stops responding?

                      And then it fails to respond to anything until you reboot?

                      I would test 2.7.2 if you can because this may well be a bug that's fixed there already.

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                      • R
                        reynold @stephenw10
                        last edited by

                        @stephenw10
                        Exactly.
                        I am testing 2.7.2 memstick serial, i downloaded iso.
                        I'm installing via usb
                        It says lo0 link state changed to up.
                        But at this point installation stops it seems freezed

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          On the serial console? When using the memstick-serial image?

                          Where exactly does it stop?

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                          • R
                            reynold @stephenw10
                            last edited by reynold

                            @stephenw10
                            Exactly.
                            It stops when discovers / test interface,
                            It says igb1 link state changed to up ok
                            It says lo0 link state changed to up (suppose loopback interface)
                            At this point installation stop and does not keep going on.
                            It stops very early in the process

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Can you copy/paste that output here for review?

                              It sounds like that's the output from the wrong console. The last thing you see on both consoles are interface state changes. So you wold see that if you used the memstick image or ISO instead of the memstick-serial image.

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                              • R
                                reynold @stephenw10
                                last edited by

                                @stephenw10 said in Big issue from 2.5.2 to 2.6. NIC stop working:

                                Can you copy/paste that output here for review?

                                It sounds like that's the output from the wrong console. The last thing you see on both consoles are interface state changes. So you wold see that if you used the memstick image or ISO instead of the memstick-serial image.

                                ok i updated to 2.7.2 maybe i choosed bad iso.
                                But i have the same issue
                                When i try to start GUI via HTTP it stops responding until reboot

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                                • R
                                  reynold @stephenw10
                                  last edited by

                                  @stephenw10
                                  Maybe psu issues?
                                  I noted that i need 12V 5A, but psu actually in use is 12 V 2.5A

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Unlikely to be a significnat power draw difference between 2.5.2 and 2.6/2.7.2 IMO. But that is pretty small for a device with 6 NICs.

                                    Try running a packet capture on that NIC and see if it's still seeing any packets incoming after it stops responding.

                                    I assume the console still responds after that?

                                    Other NICs still work?

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                                    • R
                                      reynold @stephenw10
                                      last edited by

                                      @stephenw10 yes console still works. How can i make packet capture? With Shell? I have never done It.

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        https://docs.netgate.com/pfsense/en/latest/diagnostics/packetcapture/tcpdump.html

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                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          And it's only the NIC you're trying to connect to that appears to stop passing traffic? I.e. a NIC/driver issue or soemthing in the network stack.

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                                          • R
                                            reynold @stephenw10
                                            last edited by

                                            @stephenw10 with tcpdump I noted that NIC stop receiving traffic.
                                            It happens on every NIC

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