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    NG6100 does not start up

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • J
      jberke @Gertjan
      last edited by

      @Gertjan thanks, we used log rotation and we have an internal process checking the free space as well as log servers and monitoring. RCA has been done for logging and disk space issue and we know how and what caused this disk filling, now I am just looking for a solution to reuse this failed unit. Other issue is that the eMMC soldered on the PCBA and we cannot replace it. Also no boot is the main issue and we cannot really identify the cause of it since console is not shoing anything.

      GertjanG 1 Reply Last reply Reply Quote 0
      • GertjanG
        Gertjan @jberke
        last edited by Gertjan

        @jberke said in NG6100 does not start up:

        the cause of it since console is not shoing anything.

        A working console = serial cable, for a 6100 isn't optional.
        It must work (make it work ! - see pfSense documentation) as without it ......
        Even if the disk is 'dead', the console will work, as the system boot from its BIOS first, and this produces console output.
        If your emmc is bad, as shown recently on the forum, its very possible to add another disk (SSD) to the system.
        Afaik, in the 6100's BIOS you can declare it 'absent', so no need to remove it. A pfSense re install on a new working drive and you're good. And because it will be way bigger, you can go wild with log files ^^

        No "help me" PM's please. Use the forum, the community will thank you.
        Edit : and where are the logs ??

        J 1 Reply Last reply Reply Quote 0
        • J
          jberke @Gertjan
          last edited by

          @Gertjan well, I have cable and I know how to connect to it ;) It simply does not boot up for an unknown reason and the documentation says nothing about this case. I cannot ask TAC neither because they cannot connect to the box.

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Mmm, do you see any change when you connect power to it? Like briefly all the LEDs may light as white as all the RGB LEDs are powered.

            You could try removing the CMOS battery in case it's somehow got corrupted values there.

            With no output at the console at all there not much to go on. 😕

            J 1 Reply Last reply Reply Quote 0
            • J
              jberke @stephenw10
              last edited by

              @stephenw10 I have just removed the battery and connected again to power. All three leds were turned on and seems booting now :) I try to check logs and eMMC.

              I hope I can move everything to an M2 SSD, that will be a major step forward. Thanks a ton for the idea! I will come back to you later with my findings.

              Thanks,
              János

              1 Reply Last reply Reply Quote 1
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Ah, good result! Yes, if you're using packages creating a lot of logs you should switch to an SSD.

                J 1 Reply Last reply Reply Quote 0
                • J
                  jberke @stephenw10
                  last edited by

                  @stephenw10 it seems it was a one time boot... I tried to remove again the battery but it is stuck again.
                  I made a picture about the leds on the mianboard.
                  ng6100.jpg

                  Any idea what I can do? Any jumper for reset bios/boot loader?

                  Thanks,
                  János

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Removing the battery and waiting should reset it AFAIK.

                    Do you see either of the two 'FLASH' diag LEDs light at all?

                    The 4 diag LEDs that you do see lit there are expected for the board powering up.

                    J 1 Reply Last reply Reply Quote 0
                    • J
                      jberke @stephenw10
                      last edited by

                      @stephenw10 thanks! sometimes 4 leads, sometimes 2 leds are on. I believe it takes time to reset. Any idea how much time needed for the reset please? As far as I understand it is flashing from a backup ROM and the flas leds are on during this process. Am I right?

                      just an FYI: I ordered another 6100 with SSD because I need a cold stand by unit ;)

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        You should always see the 'HOST_SHD_FLASH' LED flash at boot when it boots normally. If you don't see either then it's failing to access the storage.

                        If you remove the power, then remove the batter and hold the PWR button for 10s that should be sufficient to reset anything dynamic.

                        J 1 Reply Last reply Reply Quote 0
                        • J
                          jberke @stephenw10
                          last edited by

                          @stephenw10 Thank you for your help! It seems m2 ports are not working neither. It boots only when no usb or m2 attached to the device. eMMC is completly burned and may have other issues we cannot find. I belive this unit is gone, so we waiot for the new one ordered yesterday. No solution for this.

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Mmm, disappointing. Yes if the LED remains orange it's not POSTing. Curious that it did it one time. Not sure there anything more we can try though. 😞

                            J 1 Reply Last reply Reply Quote 0
                            • J
                              jberke @stephenw10
                              last edited by

                              @stephenw10 hi, it seems I fixed the booting part. Now I am able to boot with an installer usb stick (I did it couple of times with other NG products and used an older one with the proper usb port :) )

                              It does not recognize eMMC and NVMe SSD neither. This is the console ouptut before I got stuck with no suitable disk error:

                              isSecurebootEnabled = 01
                              secureboot not enabled
                              Loading Usb Lens...
                               Provider:  Insyde Software
                               Version:   05.12.02.0040.0009.16
                               Product:   BlinkBoot(R) Harrisonville USB Lens
                               Licensee:  Silicom Ltd.
                               Start:     03/20/2018
                               End:       12/31/2099
                              
                              Validating Signature... [Pass]
                              
                              Installing Usb Lens...
                              
                              Loading Nvme Lens...
                               Provider:  Insyde Software
                               Version:   05.12.02.0040.0009.16
                               Product:   BlinkBoot(R) Harrisonville NVMe Lens
                               Licensee:  Silicom Ltd.
                               Start:     11/16/2020
                               End:       12/31/2099
                              
                              Validating Signature... [Pass]
                              
                              Installing Nvme Lens...
                              
                              Loading Sata Lens...
                               Provider:  Insyde Software
                               Version:   05.12.02.0040.0009.16
                               Product:   BlinkBoot(R) Harrisonville SATA Lens
                               Licensee:  Silicom Ltd.
                               Start:     03/20/2018
                               End:       12/31/2099
                              
                              Validating Signature... [Pass]
                              
                              Installing Sata Lens...
                              
                              Loading SdMmc Lens...
                               Provider:  Insyde Software
                               Version:   05.12.02.0040.0009.16
                               Product:   BlinkBoot(R) Harrisonville SDxx/eMMC Lens
                               Licensee:  Silicom Ltd.
                               Start:     03/20/2018
                               End:       12/31/2099
                              
                              Validating Signature... [Pass]
                              
                              Installing SdMmc Lens...
                              
                              Mapping table
                                    FS2: Alias(s):F0:
                                        Fv(E35C4A77-3D00-4337-A625-B980A9E00F6C)
                                    FS4: Alias(s):F0:
                                        Fv(F9657F27-CAE7-4951-A406-D286157B63EF)
                                    FS5: Alias(s):HD12c0b:;BLK1:
                                        PciRoot(0x0)/Pci(0x15,0x0)/USB(0x2,0x0)/HD(1,MBR,0x90909090,0x1,0x1041                                                8)
                                    FS6: Alias(s):HD12c0d:;BLK3:
                                        PciRoot(0x0)/Pci(0x15,0x0)/USB(0x2,0x0)/HD(3,MBR,0x90909090,0x232F69,0                                                x20000)
                                    FS3: Alias(s):F0:
                                        Fv(E7082AE5-3036-407A-8060-FDF027F74632)
                                    FS0: Alias(s):F0:
                                        Fv(1643501D-ABD6-4ECC-85DE-3D95D23423FE)
                                    FS1: Alias(s):F0:
                                        Fv(50E81C5A-EAB2-495C-871E-EF46044C8959)
                                   BLK0: Alias(s):
                                        PciRoot(0x0)/Pci(0x15,0x0)/USB(0x2,0x0)
                                   BLK2: Alias(s):
                                        PciRoot(0x0)/Pci(0x15,0x0)/USB(0x2,0x0)/HD(2,MBR,0x90909090,0x10419,0x                                                222B50)
                              Locking SPI ...
                              Launching Lock flash...
                              Already Lock the SPI
                              Error. 8BE4DF61-93CA-11D2-AA0D-00E098032B8C - BootNext - unable to set: Not Foun                                                d
                              Checking Hotkey...
                              Key Options:
                                'r' -- Clear boot order list.
                                'p' --  PXE boot.
                                'F2' -- Boot Manager Menu.
                               Any key to continue
                              Error. C450ED8E-C3C2-4FE7-AEE6-D1C50ABB78CF - PXEVariable - unable to set: Not F                                                ound
                              Error. C450ED8E-C3C2-4FE7-AEE6-D1C50ABB78CF - RestOrderVariable - unable to set:                                                 Not Found
                              Option: 00. Variable: Boot0001
                                Desc    - bootx64.efi
                                DevPath - PciRoot(0x0)/Pci(0x15,0x0)/USB(0x2,0x0)/HD(1,MBR,0x90909090,0x1,0x10                                                418)/\EFI\BOOT\bootx64.efi
                                Optional- N
                              BootOrder0000:FS5:\EFI\BOOT\bootx64.efi
                              Option: 01. Variable: Boot0000
                                Desc    - PXE-0
                                DevPath - Fv(E35C4A77-3D00-4337-A625-B980A9E00F6C)/\pxe_0.nsh
                                Optional- N
                              BootOrder0001:FS2:\pxe_0.nsh
                              Shell> map -r
                              Mapping table
                                    FS2: Alias(s):F0:
                                        Fv(E35C4A77-3D00-4337-A625-B980A9E00F6C)
                                    FS4: Alias(s):F0:
                                        Fv(F9657F27-CAE7-4951-A406-D286157B63EF)
                                    FS5: Alias(s):HD12c0b:;BLK1:
                                        PciRoot(0x0)/Pci(0x15,0x0)/USB(0x2,0x0)/HD(1,MBR,0x90909090,0x1,0x1041                                                8)
                                    FS6: Alias(s):HD12c0d:;BLK3:
                                        PciRoot(0x0)/Pci(0x15,0x0)/USB(0x2,0x0)/HD(3,MBR,0x90909090,0x232F69,0                                                x20000)
                                    FS3: Alias(s):F0:
                                        Fv(E7082AE5-3036-407A-8060-FDF027F74632)
                                    FS0: Alias(s):F0:
                                        Fv(1643501D-ABD6-4ECC-85DE-3D95D23423FE)
                                    FS1: Alias(s):F0:
                                        Fv(50E81C5A-EAB2-495C-871E-EF46044C8959)
                                   BLK0: Alias(s):
                                        PciRoot(0x0)/Pci(0x15,0x0)/USB(0x2,0x0)
                                   BLK2: Alias(s):
                                        PciRoot(0x0)/Pci(0x15,0x0)/USB(0x2,0x0)/HD(2,MBR,0x90909090,0x10419,0x                                                222B50)
                              Shell> bcfg boot dump
                              Option: 00. Variable: Boot0001
                                Desc    - bootx64.efi
                                DevPath - PciRoot(0x0)/Pci(0x15,0x0)/USB(0x2,0x0)/HD(1,MBR,0x90909090,0x1,0x10                                                418)/\EFI\BOOT\bootx64.efi
                                Optional- N
                              BootOrder0000:FS5:\EFI\BOOT\bootx64.efi
                              Option: 01. Variable: Boot0000
                                Desc    - PXE-0
                                DevPath - Fv(E35C4A77-3D00-4337-A625-B980A9E00F6C)/\pxe_0.nsh
                                Optional- N
                              BootOrder0001:FS2:\pxe_0.nsh
                              Shell> echo %BootOrder0000%
                              FS5:\EFI\BOOT\bootx64.efi
                              Shell> %BootOrder0000%
                              Consoles: EFI console
                                  Reading loader env vars from /efi/freebsd/loader.env
                              Setting currdev to disk0p1:
                              FreeBSD/amd64 EFI loader, Revision 1.1
                              (Thu Sep 19 15:07:55 UTC 2024 root@freebsd)
                              
                                 Command line arguments: FS5:\EFI\BOOT\bootx64.efi
                                 Image base: 0x76292000
                                 EFI version: 2.50
                                 EFI Firmware: Insyde May  3 2022 11:32:00 (rev 0.00)
                                 Console: efi (0x1000)
                                 Load Path: \EFI\BOOT\bootx64.efi
                                 Load Device: PciRoot(0x0)/Pci(0x15,0x0)/USB(0x2,0x0)/HD(1,MBR,0x90909090,0x1,                                                0x10418)
                                 BootOrder: 0001 0000
                              Trying ESP: PciRoot(0x0)/Pci(0x15,0x0)/USB(0x2,0x0)/HD(1,MBR,0x90909090,0x1,0x10                                                418)
                              Setting currdev to disk0p1:
                              Trying: PciRoot(0x0)/Pci(0x15,0x0)/USB(0x2,0x0)/HD(2,MBR,0x90909090,0x10419,0x22                                                2B50)
                              Setting currdev to disk0p2:
                              Loading /boot/defaults/loader.conf
                              Loading /boot/defaults/loader.conf
                              Loading /boot/device.hints
                              Loading /boot/loader.conf
                              Loading /boot/loader.conf.lua
                              Netgate Cordoba System detected.
                              Loading /boot/loader.conf.local
                              
                              
                              Loading kernel...
                              /boot/kernel/kernel text=0x1a4c80 text=0xff1068 text=0x17ed3a0 data=0x180+0xe80 data=0x24b7c8+0x3b4838 0x8+0x1d3940+0x8+0x1e8eda-
                              Loading configured modules...
                              can't find '/boot/entropy'
                              can't find '/etc/hostid'
                              staging 0x6a200000-0x6e0d8000 (not copying) tramp 0x6e0d8000 PT4 0x6e0d9000
                              Start @ 0xffffffff803a5000 ...
                              GDB: no debug ports present
                              KDB: debugger backends: ddb
                              KDB: current backend: ddb
                              ---<<BOOT>>---
                              Copyright (c) 1992-2024 The FreeBSD Project.
                              Copyright (c) 1979, 1980, 1983, 1986, 1988, 1989, 1991, 1992, 1993, 1994
                                      The Regents of the University of California. All rights reserved.
                              FreeBSD is a registered trademark of The FreeBSD Foundation.
                              FreeBSD 15.0-CURRENT #0 installer-RELENG_v1_0-n256387-33bc50df25b: Thu Sep 19 15:09:47 UTC 2024
                                  root@freebsd:/var/jenkins/workspace/pfSense-installer-snapshots-v1_0-main/obj/amd64/S5t4JeUd/var/jenkins/workspace/pfSense-installer-snapshots-v1_0-main/sources/FreeBSD-src-installer-RELENG_v1_0/amd64.amd64/sys/pfSense-Installer amd64
                              FreeBSD clang version 18.1.6 (https://github.com/llvm/llvm-project.git llvmorg-18.1.6-0-g1118c2e05e67)
                              VT(vga): resolution 640x480
                              CPU: Intel(R) Atom(TM) CPU C3558 @ 2.20GHz (2200.21-MHz K8-class CPU)
                                Origin="GenuineIntel"  Id=0x506f1  Family=0x6  Model=0x5f  Stepping=1
                                Features=0xbfebfbff<FPU,VME,DE,PSE,TSC,MSR,PAE,MCE,CX8,APIC,SEP,MTRR,PGE,MCA,CMOV,PAT,PSE36,CLFLUSH,DTS,ACPI,MMX,FXSR,SSE,SSE2,SS,HTT,TM,PBE>
                                Features2=0x4ff8ebbf<SSE3,PCLMULQDQ,DTES64,MON,DS_CPL,VMX,EST,TM2,SSSE3,SDBG,CX16,xTPR,PDCM,SSE4.1,SSE4.2,x2APIC,MOVBE,POPCNT,TSCDLT,AESNI,XSAVE,OSXSAVE,RDRAND>
                                AMD Features=0x2c100800<SYSCALL,NX,Page1GB,RDTSCP,LM>
                                AMD Features2=0x101<LAHF,Prefetch>
                                Structured Extended Features=0x2294e283<FSGSBASE,TSCADJ,SMEP,ERMS,NFPUSG,MPX,PQE,RDSEED,SMAP,CLFLUSHOPT,PROCTRACE,SHA>
                                Structured Extended Features3=0xac000400<MD_CLEAR,IBPB,STIBP,ARCH_CAP,SSBD>
                                XSAVE Features=0xf<XSAVEOPT,XSAVEC,XINUSE,XSAVES>
                                IA32_ARCH_CAPS=0xc69<RDCL_NO,SKIP_L1DFL_VME,MDS_NO>
                                VT-x: PAT,HLT,MTF,PAUSE,EPT,UG,VPID,VID,PostIntr
                                TSC: P-state invariant, performance statistics
                              real memory  = 8589934592 (8192 MB)
                              avail memory = 8145465344 (7768 MB)
                              Event timer "LAPIC" quality 600
                              ACPI APIC Table: <INSYDE H2O BIOS>
                              WARNING: L1 data cache covers fewer APIC IDs than a core (0 < 1)
                              FreeBSD/SMP: Multiprocessor System Detected: 4 CPUs
                              FreeBSD/SMP: 1 package(s) x 4 core(s)
                              random: registering fast source Intel Secure Key RNG
                              random: fast provider: "Intel Secure Key RNG"
                              arc4random: WARNING: initial seeding bypassed the cryptographic random device because it was not yet seeded and the knob 'bypass_before_seeding' was enabled.
                              ioapic0 <Version 2.0> irqs 0-119
                              Launching APs: 3 1 2
                              TCP_ratelimit: Is now initialized
                              ipw_bss: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw.LICENSE.
                              ipw_bss: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
                              module_register_init: MOD_LOAD (ipw_bss_fw, 0xffffffff807524f0, 0) error 1
                              ipw_ibss: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw.LICENSE.
                              ipw_ibss: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
                              module_register_init: MOD_LOAD (ipw_ibss_fw, 0xffffffff807525a0, 0) error 1
                              ipw_monitor: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw.LICENSE.
                              ipw_monitor: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
                              module_register_init: MOD_LOAD (ipw_monitor_fw, 0xffffffff80752650, 0) error 1
                              iwi_bss: You need to read the LICENSE file in /usr/share/doc/legal/intel_iwi.LICENSE.
                              iwi_bss: If you agree with the license, set legal.intel_iwi.license_ack=1 in /boot/loader.conf.
                              module_register_init: MOD_LOAD (iwi_bss_fw, 0xffffffff80772100, 0) error 1
                              iwi_ibss: You need to read the LICENSE file in /usr/share/doc/legal/intel_iwi.LICENSE.
                              iwi_ibss: If you agree with the license, set legal.intel_iwi.license_ack=1 in /boot/loader.conf.
                              module_register_init: MOD_LOAD (iwi_ibss_fw, 0xffffffff807721b0, 0) error 1
                              iwi_monitor: You need to read the LICENSE file in /usr/share/doc/legal/intel_iwi.LICENSE.
                              iwi_monitor: If you agree with the license, set legal.intel_iwi.license_ack=1 in /boot/loader.conf.
                              module_register_init: MOD_LOAD (iwi_monitor_fw, 0xffffffff80772260, 0) error 1
                              random: entropy device external interface
                              wlan: mac acl policy registered
                              kbd0 at kbdmux0
                              WARNING: Device "spkr" is Giant locked and may be deleted before FreeBSD 15.0.
                              efirtc0: <EFI Realtime Clock>
                              efirtc0: registered as a time-of-day clock, resolution 1.000000s
                              netgate0: <Netgate 6100>
                              vtvga0: <VT VGA driver>
                              smbios0: <System Management BIOS> at iomem 0x7c51b000-0x7c51b017
                              smbios0: Version: 3.0
                              acpi0: <INSYDE H2O BIOS>
                              acpi0: Power Button (fixed)
                              unknown: I/O range not supported
                              cpu0: <ACPI CPU> on acpi0
                              hpet0: <High Precision Event Timer> iomem 0xfed00000-0xfed003ff on acpi0
                              Timecounter "HPET" frequency 24000000 Hz quality 950
                              Event timer "HPET" frequency 24000000 Hz quality 550
                              Event timer "HPET1" frequency 24000000 Hz quality 440
                              Event timer "HPET2" frequency 24000000 Hz quality 440
                              Event timer "HPET3" frequency 24000000 Hz quality 440
                              Event timer "HPET4" frequency 24000000 Hz quality 440
                              atrtc0: <AT realtime clock> port 0x70-0x77 irq 8 on acpi0
                              atrtc0: Warning: Couldn't map I/O.
                              atrtc0: registered as a time-of-day clock, resolution 1.000000s
                              Event timer "RTC" frequency 32768 Hz quality 0
                              attimer0: <AT timer> port 0x40-0x43,0x50-0x53 irq 0 on acpi0
                              Timecounter "i8254" frequency 1193182 Hz quality 0
                              Event timer "i8254" frequency 1193182 Hz quality 100
                              Timecounter "ACPI-fast" frequency 3579545 Hz quality 900
                              acpi_timer0: <24-bit timer at 3.579545MHz> port 0x1808-0x180b on acpi0
                              pcib0: <ACPI Host-PCI bridge> port 0xcf8-0xcff on acpi0
                              pci0: <ACPI PCI bus> on pcib0
                              pcib1: <ACPI PCI-PCI bridge> at device 6.0 on pci0
                              pci1: <ACPI PCI bus> on pcib1
                              pci1: <processor> at device 0.0 (no driver attached)
                              pcib2: <ACPI PCI-PCI bridge> mem 0x81500000-0x8151ffff at device 10.0 on pci0
                              pci2: <ACPI PCI bus> on pcib2
                              pcib3: <ACPI PCI-PCI bridge> mem 0x81520000-0x8153ffff at device 11.0 on pci0
                              pci3: <ACPI PCI bus> on pcib3
                              pcib4: <ACPI PCI-PCI bridge> mem 0x81540000-0x8155ffff at device 12.0 on pci0
                              pci4: <ACPI PCI bus> on pcib4
                              igc0: <Intel(R) Ethernet Controller I225-V> mem 0x81300000-0x813fffff,0x81400000-0x81403fff at device 0.0 on pci4
                              igc0: Using 1024 TX descriptors and 1024 RX descriptors
                              igc0: Using 4 RX queues 4 TX queues
                              igc0: Using MSI-X interrupts with 5 vectors
                              igc0: Ethernet address: 90:ec::32
                              igc0: netmap queues/slots: TX 4/1024, RX 4/1024
                              pcib5: <ACPI PCI-PCI bridge> mem 0x81560000-0x8157ffff at device 14.0 on pci0
                              pci5: <ACPI PCI bus> on pcib5
                              igc1: <Intel(R) Ethernet Controller I225-V> mem 0x81100000-0x811fffff,0x81200000-0x81203fff at device 0.0 on pci5
                              igc1: Using 1024 TX descriptors and 1024 RX descriptors
                              igc1: Using 4 RX queues 4 TX queues
                              igc1: Using MSI-X interrupts with 5 vectors
                              igc1: Ethernet address: 90:ec::33
                              igc1: netmap queues/slots: TX 4/1024, RX 4/1024
                              pcib6: <ACPI PCI-PCI bridge> mem 0x81580000-0x8159ffff at device 15.0 on pci0
                              pci6: <ACPI PCI bus> on pcib6
                              igc2: <Intel(R) Ethernet Controller I225-V> mem 0x80f00000-0x80ffffff,0x81000000-0x81003fff at device 0.0 on pci6
                              igc2: Using 1024 TX descriptors and 1024 RX descriptors
                              igc2: Using 4 RX queues 4 TX queues
                              igc2: Using MSI-X interrupts with 5 vectors
                              igc2: Ethernet address: 90:ec::34
                              igc2: netmap queues/slots: TX 4/1024, RX 4/1024
                              pcib7: <ACPI PCI-PCI bridge> mem 0x815a0000-0x815bffff at device 16.0 on pci0
                              pci7: <ACPI PCI bus> on pcib7
                              igc3: <Intel(R) Ethernet Controller I225-V> mem 0x80d00000-0x80dfffff,0x80e00000-0x80e03fff at device 0.0 on pci7
                              igc3: Using 1024 TX descriptors and 1024 RX descriptors
                              igc3: Using 4 RX queues 4 TX queues
                              igc3: Using MSI-X interrupts with 5 vectors
                              igc3: Ethernet address: 90:ec:
                              igc3: netmap queues/slots: TX 4/1024, RX 4/1024
                              pcib8: <ACPI PCI-PCI bridge> mem 0x815c0000-0x815dffff at device 17.0 on pci0
                              pci8: <ACPI PCI bus> on pcib8
                              xhci0: <Intel Denverton USB 3.0 controller> mem 0x815e0000-0x815effff at device 21.0 on pci0
                              xhci0: 32 bytes context size, 64-bit DMA
                              usbus0 on xhci0
                              usbus0: 5.0Gbps Super Speed USB v3.0
                              pcib9: <ACPI PCI-PCI bridge> at device 22.0 on pci0
                              pci9: <ACPI PCI bus> on pcib9
                              ix0: <Intel(R) X553 N (SFP+)> mem 0x80400000-0x805fffff,0x80604000-0x80607fff at device 0.0 on pci9
                              ix0: Using 2048 TX descriptors and 2048 RX descriptors
                              ix0: Using 4 RX queues 4 TX queues
                              ix0: Using MSI-X interrupts with 5 vectors
                              ix0: allocated for 4 queues
                              ix0: allocated for 4 rx queues
                              ix0: Ethernet address: 90:ec:
                              ix0: eTrack 0x8000084b PHY FW V65535
                              ix0: netmap queues/slots: TX 4/2048, RX 4/2048
                              ix1: <Intel(R) X553 N (SFP+)> mem 0x80200000-0x803fffff,0x80600000-0x80603fff at device 0.1 on pci9
                              ix1: Using 2048 TX descriptors and 2048 RX descriptors
                              ix1: Using 4 RX queues 4 TX queues
                              ix1: Using MSI-X interrupts with 5 vectors
                              ix1: allocated for 4 queues
                              ix1: allocated for 4 rx queues
                              ix1: Ethernet address: 90:ec::31
                              ix1: eTrack 0x8000084b PHY FW V65535
                              ix1: netmap queues/slots: TX 4/2048, RX 4/2048
                              pcib10: <ACPI PCI-PCI bridge> at device 23.0 on pci0
                              pci10: <ACPI PCI bus> on pcib10
                              ix2: <Intel(R) X553 L (1GbE)> mem 0x80a00000-0x80bfffff,0x80c04000-0x80c07fff at device 0.0 on pci10
                              ix2: Using 2048 TX descriptors and 2048 RX descriptors
                              ix2: Using 4 RX queues 4 TX queues
                              ix2: Using MSI-X interrupts with 5 vectors
                              ix2: allocated for 4 queues
                              ix2: allocated for 4 rx queues
                              ix2: Ethernet address: 90:ec::2f
                              ix2: eTrack 0x80000889
                              ix2: netmap queues/slots: TX 4/2048, RX 4/2048
                              ix3: <Intel(R) X553 L (1GbE)> mem 0x80800000-0x809fffff,0x80c00000-0x80c03fff at device 0.1 on pci10
                              ix3: Using 2048 TX descriptors and 2048 RX descriptors
                              ix3: Using 4 RX queues 4 TX queues
                              ix3: Using MSI-X interrupts with 5 vectors
                              ix3: allocated for 4 queues
                              ix3: allocated for 4 rx queues
                              ix3: Ethernet address: 90:ec::2e
                              ix3: eTrack 0x80000889
                              ix3: netmap queues/slots: TX 4/2048, RX 4/2048
                              pci0: <simple comms> at device 24.0 (no driver attached)
                              sdhci_pci0: <Intel Denverton eMMC 5.0 Controller> mem 0x815f6000-0x815f6fff,0x815f7000-0x815f7fff at device 28.0 on pci0
                              sdhci_pci0: 1 slot(s) allocated
                              mmc0: <MMC/SD bus> on sdhci_pci0
                              isab0: <PCI-ISA bridge> at device 31.0 on pci0
                              isa0: <ISA bus> on isab0
                              pci0: <memory> at device 31.2 (no driver attached)
                              pci0: <serial bus> at device 31.5 (no driver attached)
                              acpi_button0: <Power Button> on acpi0
                              acpi_tz0: <Thermal Zone> on acpi0
                              ns8250: UART FCR is broken0 class UART with FIFOs> port 0x3f8-0x3ff irq 16 flags 0x10 on acpi0
                              uart0: console (115200,n,8,1)
                              uart1: <Non-standard ns8250 class UART with FIFOs> port 0x2f8-0x2ff irq 17 on acpi0
                              est0: <Enhanced SpeedStep Frequency Control> on cpu0
                              Timecounter "TSC-low" frequency 1100000029 Hz quality 1000
                              Timecounters tick every 1.000 msec
                              ugen0.1: <Intel XHCI root HUB> at usbus0
                              uhub0 on usbus0
                              uhub0: <Intel XHCI root HUB, class 9/0, rev 3.00/1.00, addr 1> on usbus0
                              random: unblocking device.
                              uhub0: 8 ports with 8 removable, self powered
                              ugen0.2: <Verbatim STORE N GO> at usbus0
                              umass0 on uhub0
                              umass0: <Verbatim STORE N GO, class 0/0, rev 2.00/1.00, addr 1> on usbus0
                              da0 at umass-sim0 bus 0 scbus0 target 0 lun 0
                              da0: <Verbatim STORE N GO 1.00> Removable Direct Access SCSI-2 device
                              da0: Serial Number C34
                              da0: 40.000MB/s transfers
                              da0: 3824MB (7831552 512 byte sectors)
                              da0: quirks=0x2<NO_6_BYTE>
                              Trying to mount root from ufs:/dev/ufs/pfSense_Install [ro,noatime]...
                              No suitable dump device was found.
                              Starting file system checks:
                              /dev/ufs/pfSense_Install: FILE SYSTEM CLEAN; SKIPPING CHECKS
                              /dev/ufs/pfSense_Install: clean, 30340 free (12 frags, 3791 blocks, 0.0% fragmentation)
                              Mounting local filesystems:.
                              hw.bus.devctl_nomatch_enabled: 1 -> 1
                              Autoloading module: ichsmb
                              ichsmb0: <Intel Denverton SMBus controller> port 0x2000-0x201f mem 0x815f8000-0x815f80ff at device 31.4 on pci0
                              smbus0: <System Management Bus> on ichsmb0
                              Setting up harvesting: PURE_RDRAND,[CALLOUT],[UMA],[FS_ATIME],SWI,INTERRUPT,NET_NG,[NET_ETHER],NET_TUN,MOUSE,KEYBOARD,ATTACH,CACHED
                              Feeding entropy: .
                              Setting hostname: pfSense-install.
                              ELF ldconfig path: /lib /usr/lib /usr/lib/compat /usr/local/lib /usr/local/lib/compat/pkg /usr/local/lib/compat/pkg
                              32-bit compatibility ldconfig path:
                              lo0: link state changed to UP
                              Starting Network: lo0 igc0 igc1 igc2 igc3 ix0 ix1 ix2 ix3 enc0.
                              lo0: flags=1008049<UP,LOOPBACK,RUNNING,MULTICAST,LOWER_UP> metric 0 mtu 16384
                                      options=680003<RXCSUM,TXCSUM,LINKSTATE,RXCSUM_IPV6,TXCSUM_IPV6>
                                      inet 127.0.0.1 netmask 0xff000000
                                      inet6 ::1 prefixlen 128
                                      inet6 fe80::1%lo0 prefixlen 64 scopeid 0xa
                                      groups: lo
                                      nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                              igc0: flags=8802<BROADCAST,SIMPLEX,MULTICAST> metric 0 mtu 1500
                                      options=4e427bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,TSO4,TSO6,LRO,WOL_MAGIC,VLAN_HWTSO,RXCSUM_IPV6,TXCSUM_IPV6,HWSTATS,MEXTPG>
                                      ether 90:ec:
                                      media: Ethernet autoselect
                                      status: no carrier
                                      nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                              igc1: flags=8802<BROADCAST,SIMPLEX,MULTICAST> metric 0 mtu 1500
                                      options=4e427bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,TSO4,TSO6,LRO,WOL_MAGIC,VLAN_HWTSO,RXCSUM_IPV6,TXCSUM_IPV6,HWSTATS,MEXTPG>
                                      ether 90:ec:
                                      media: Ethernet autoselect
                                      status: no carrier
                                      nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                              igc2: flags=8802<BROADCAST,SIMPLEX,MULTICAST> metric 0 mtu 1500
                                      options=4e427bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,TSO4,TSO6,LRO,WOL_MAGIC,VLAN_HWTSO,RXCSUM_IPV6,TXCSUM_IPV6,HWSTATS,MEXTPG>
                                      ether 90:ec:
                                      media: Ethernet autoselect
                                      status: no carrier
                                      nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                              igc3: flags=8802<BROADCAST,SIMPLEX,MULTICAST> metric 0 mtu 1500
                                      options=4e427bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,TSO4,TSO6,LRO,WOL_MAGIC,VLAN_HWTSO,RXCSUM_IPV6,TXCSUM_IPV6,HWSTATS,MEXTPG>
                                      ether 90:ec:
                                      media: Ethernet autoselect
                                      status: no carrier
                                      nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                              ix0: flags=8802<BROADCAST,SIMPLEX,MULTICAST> metric 0 mtu 1500
                                      options=4e53fbb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,TSO4,TSO6,LRO,WOL_UCAST,WOL_MCAST,WOL_MAGIC,VLAN_HWFILTER,VLAN_HWTSO,RXCSUM_IPV6,TXCSUM_IPV6,HWSTATS,MEXTPG>
                                      ether 90:ec:
                                      media: Ethernet autoselect
                                      status: no carrier
                                      nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                              ix1: flags=8802<BROADCAST,SIMPLEX,MULTICAST> metric 0 mtu 1500
                                      options=4e53fbb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,TSO4,TSO6,LRO,WOL_UCAST,WOL_MCAST,WOL_MAGIC,VLAN_HWFILTER,VLAN_HWTSO,RXCSUM_IPV6,TXCSUM_IPV6,HWSTATS,MEXTPG>
                                      ether 90:ec::31
                                      media: Ethernet autoselect
                                      status: no carrier
                                      nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                              ix2: flags=8802<BROADCAST,SIMPLEX,MULTICAST> metric 0 mtu 1500
                                      options=4e53fbb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,TSO4,TSO6,LRO,WOL_UCAST,WOL_MCAST,WOL_MAGIC,VLAN_HWFILTER,VLAN_HWTSO,RXCSUM_IPV6,TXCSUM_IPV6,HWSTATS,MEXTPG>
                                      ether 90:ec::2f
                                      media: Ethernet autoselect
                                      status: no carrier
                                      nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                              ix3: flags=8802<BROADCAST,SIMPLEX,MULTICAST> metric 0 mtu 1500
                                      options=4e53fbb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,TSO4,TSO6,LRO,WOL_UCAST,WOL_MCAST,WOL_MAGIC,VLAN_HWFILTER,VLAN_HWTSO,RXCSUM_IPV6,TXCSUM_IPV6,HWSTATS,MEXTPG>
                                      ether 90:ec::2e
                                      media: Ethernet autoselect
                                      status: no carrier
                                      nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                              enc0: flags=0 metric 0 mtu 1536
                                      options=0
                                      groups: enc
                                      nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                              Starting devd.
                              Starting Network: igc0.
                              igc0: flags=8802<BROADCAST,SIMPLEX,MULTICAST> metric 0 mtu 1500
                                      options=4e427bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,TSO4,TSO6,LRO,WOL_MAGIC,VLAN_HWTSO,RXCSUM_IPV6,TXCSUM_IPV6,HWSTATS,MEXTPG>
                                      ether 90:ec::32
                                      media: Ethernet autoselect
                                      status: no carrier
                                      nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                              Starting Network: igc1.
                              igc1: flags=8802<BROADCAST,SIMPLEX,MULTICAST> metric 0 mtu 1500
                                      options=4e427bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,TSO4,TSO6,LRO,WOL_MAGIC,VLAN_HWTSO,RXCSUM_IPV6,TXCSUM_IPV6,HWSTATS,MEXTPG>
                                      ether 90:ec::33
                                      media: Ethernet autoselect
                                      status: no carrier
                                      nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                              Starting Network: igc2.
                              igc2: flags=8802<BROADCAST,SIMPLEX,MULTICAST> metric 0 mtu 1500
                                      options=4e427bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,TSO4,TSO6,LRO,WOL_MAGIC,VLAN_HWTSO,RXCSUM_IPV6,TXCSUM_IPV6,HWSTATS,MEXTPG>
                                      ether 90:ec::34
                                      media: Ethernet autoselect
                                      status: no carrier
                                      nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                              Starting Network: igc3.
                              igc3: flags=8802<BROADCAST,SIMPLEX,MULTICAST> metric 0 mtu 1500
                                      options=4e427bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,TSO4,TSO6,LRO,WOL_MAGIC,VLAN_HWTSO,RXCSUM_IPV6,TXCSUM_IPV6,HWSTATS,MEXTPG>
                                      ether 90:ec:
                                      media: Ethernet autoselect
                                      status: no carrier
                                      nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                              Starting Network: ix0.
                              ix0: flags=8802<BROADCAST,SIMPLEX,MULTICAST> metric 0 mtu 1500
                                      options=4e53fbb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,TSO4,TSO6,LRO,WOL_UCAST,WOL_MCAST,WOL_MAGIC,VLAN_HWFILTER,VLAN_HWTSO,RXCSUM_IPV6,TXCSUM_IPV6,HWSTATS,MEXTPG>
                                      ether 90:ec:
                                      media: Ethernet autoselect
                                      status: no carrier
                                      nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                              Starting Network: ix1.
                              ix1: flags=8802<BROADCAST,SIMPLEX,MULTICAST> metric 0 mtu 1500
                                      options=4e53fbb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,TSO4,TSO6,LRO,WOL_UCAST,WOL_MCAST,WOL_MAGIC,VLAN_HWFILTER,VLAN_HWTSO,RXCSUM_IPV6,TXCSUM_IPV6,HWSTATS,MEXTPG>
                                      ether 90:ec::31
                                      media: Ethernet autoselect
                                      status: no carrier
                                      nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                              Starting Network: ix2.
                              ix2: flags=8802<BROADCAST,SIMPLEX,MULTICAST> metric 0 mtu 1500
                                      options=4e53fbb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,TSO4,TSO6,LRO,WOL_UCAST,WOL_MCAST,WOL_MAGIC,VLAN_HWFILTER,VLAN_HWTSO,RXCSUM_IPV6,TXCSUM_IPV6,HWSTATS,MEXTPG>
                                      ether 90:ec::2f
                                      media: Ethernet autoselect
                                      status: no carrier
                                      nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                              Starting Network: ix3.
                              ix3: flags=8802<BROADCAST,SIMPLEX,MULTICAST> metric 0 mtu 1500
                                      options=4e53fbb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,TSO4,TSO6,LRO,WOL_UCAST,WOL_MCAST,WOL_MAGIC,VLAN_HWFILTER,VLAN_HWTSO,RXCSUM_IPV6,TXCSUM_IPV6,HWSTATS,MEXTPG>
                                      ether 90:ec::2e
                                      media: Ethernet autoselect
                                      status: no carrier
                                      nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                              Starting Network: enc0.
                              enc0: flags=0 metric 0 mtu 1536
                                      options=0
                                      groups: enc
                                      nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                              route: message indicates error: File exists
                              add host 127.0.0.1: gateway lo0 fib 0: route already in table
                              Additional inet routing options: gateway=YES.
                              route: message indicates error: File exists
                              add host ::1: gateway lo0 fib 0: route already in table
                              add net fe80::: gateway ::1
                              add net ff02::: gateway ::1
                              add net ::ffff:0.0.0.0: gateway ::1
                              add net ::0.0.0.0: gateway ::1
                              Updating /var/run/os-release done.
                              Creating and/or trimming log files.
                              Clearing /tmp (X related).
                              Starting syslogd.
                              Starting local daemons:/dev/md3: 8.0MB (16384 sectors) block size 32768, fragment size 4096
                                      using 4 cylinder groups of 2.03MB, 65 blks, 384 inodes.
                                      with soft updates
                              super-block backups (for fsck_ffs -b #) at:
                               192, 4352, 8512, 12672
                              Creating the certificate key...
                              Creating the nginx self-signed certificate...
                              .
                              Mounting late filesystems:.
                              nextboot: unlink /boot/nextboot.conf: Read-only file system
                              Performing sanity check on nginx configuration:
                              Netgate Cordoba GPIO Driver 0.4 loaded
                              cordbuc0: <Netgate Cordoba IO controller> at port 0x800 on isa0
                              gpio0: <Cordoba uC GPIO controller> on cordbuc0
                              gpiobus0: <GPIO bus> on gpio0
                              gpioled0: <GPIO led> at pin 0 on gpiobus0
                              gpioled1: <GPIO led> at pin 1 on gpiobus0
                              gpioled10: <GPIO led> at pin 10 on gpiobus0
                              gpioled11: <GPIO led> at pin 11 on gpiobus0
                              gpioled2: <GPIO led> at pin 2 on gpiobus0
                              gpioled3: <GPIO led> at pin 3 on gpiobus0
                              gpioled4: <GPIO led> at pin 4 on gpiobus0
                              gpioled5: <GPIO led> at pin 5 on gpiobus0
                              gpioled6: <GPIO led> at pin 6 on gpiobus0
                              gpioled7: <GPIO led> at pin 7 on gpiobus0
                              gpioled8: <GPIO led> at pin 8 on gpiobus0
                              gpioled9: <GPIO led> at pin 9 on gpiobus0
                              gpioc0: <GPIO controller> on gpio0
                              nginx: the configuration file /usr/local/etc/nginx/nginx.conf syntax is ok
                              nginx: configuration file /usr/local/etc/nginx/nginx.conf test is successful
                              Starting nginx.
                              Generating RSA host key.
                              3072 SHA256: root@pfSense-install (RSA)
                              Generating ECDSA host key.
                              256 SHA256:VJe+ root@pfSense-install (ECDSA)
                              Generating ED25519 host key.
                              256 SHA256: root@pfSense-install (ED25519)
                              Performing sanity check on sshd configuration.
                              Starting sshd.
                              Starting cron.
                              
                              
                              
                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Hmm, what NVMe drive are you using?

                                What did you do to allow it to start booting USB?

                                J 1 Reply Last reply Reply Quote 0
                                • J
                                  jberke @stephenw10
                                  last edited by

                                  @stephenw10 Hi, I used a very old USB2 stick and that worked only on the lower USB port only. Its size was 4GB only because all other/larger drives, including USB3 sticks were not working.
                                  Regarding the NVMe drive, it is a Western Digital one, but turned out it is not good even it is a B+M key M2 drive. I am looking for another drive, but it is nearly impossible to buy, I checked lots of places. I am happy to buy from Netgate too, but there is no any in the shop.
                                  Also I identified the leds meaning (at least the pattern which are for reset, normal boot, restart, on/off state) on the PCBA and that helped me to boot the unit again.
                                  Thanks,
                                  János

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Do you have the actual model number of that SSD? Good to know what drives are not recognised.

                                    J 1 Reply Last reply Reply Quote 0
                                    • J
                                      jberke @stephenw10
                                      last edited by

                                      @stephenw10 it was a WD Red SA500 500GB M.2 however it is not NVMe but SATA. I identified when I checked my colleague whom I asked to buy one :) at least B+M key drive :D
                                      To be honest, it is not easy to get the proper drive.

                                      1 Reply Last reply Reply Quote 0
                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Ah, yes it must be NVMe. m.2 SATA is not supported there.

                                        M 1 Reply Last reply Reply Quote 0
                                        • M
                                          mal @stephenw10
                                          last edited by

                                          I have a 6100 and I am in the same boat. I added a new certificate and then the unit stopped responding. I went on site and saw the same thing: solid orange light. Plugging in a console cable, I see nothing and no amount of holding reset/power changes anything. I did pop the button cell, but still nothing. I did put in an NVME B/M drive (KingSpec M.2 NVMe SSD NE 2242) to see if maybe the onboard MMC was dead but I still get the same symptoms. I am seeing the same four green LEDs as well.

                                          A 2 Replies Last reply Reply Quote 0
                                          • A
                                            andrew_cb @mal
                                            last edited by

                                            @mal Your symptoms sound like the eMMC has failed in a way that is preventing your 6100 from POSTing.

                                            There are several reports of users with the same issue that have desoldered the eMMC chips and then their 4100/6100 worked afterwards.

                                            https://forum.netgate.com/topic/196028/6100-failed-emmc-replaced-with-nvme-but-now-no-longer-reboots/21

                                            If your 6100 is out of warranty then you have nothing to lose by attempting to desolder the eMMC chips.

                                            1 Reply Last reply Reply Quote 0
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