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Amber light after Netgate 4100 firmware upgrade

Hardware
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  • J
    JonathanLee
    last edited by Sep 19, 2024, 12:47 AM

    Try running pkg clean and pkg update and pkg upgrade on command line

    Make sure to upvote

    1 Reply Last reply Reply Quote 0
    • S
      smartcall @stephenw10
      last edited by Sep 19, 2024, 5:58 AM

      @stephenw10 I tried this already

      1 Reply Last reply Reply Quote 1
      • S
        stephenw10 Netgate Administrator
        last edited by Sep 19, 2024, 11:46 AM

        The board has some internal diagnostic LEDs near the console port. If it is powering up correctly it should look like:
        login-to-view

        S 1 Reply Last reply Sep 19, 2024, 11:59 AM Reply Quote 0
        • S
          smartcall @stephenw10
          last edited by Sep 19, 2024, 11:59 AM

          @stephenw10 It looks like the one on your image
          login-to-view

          1 Reply Last reply Reply Quote 0
          • S
            stephenw10 Netgate Administrator
            last edited by Sep 19, 2024, 12:04 PM

            Hmm, not a hardware power problem then.

            If you just leave it powered does it eventually do anything?

            S 1 Reply Last reply Sep 19, 2024, 12:10 PM Reply Quote 0
            • S
              smartcall @stephenw10
              last edited by Sep 19, 2024, 12:10 PM

              @stephenw10 I left it overnight - nothing

              1 Reply Last reply Reply Quote 0
              • S
                stephenw10 Netgate Administrator
                last edited by Sep 19, 2024, 12:12 PM

                Hmm 😞

                1 Reply Last reply Reply Quote 0
                • N
                  NOCling
                  last edited by Sep 21, 2024, 8:34 AM

                  Do you try to remove the SSD and use the eMMC Flash?

                  Netgate 6100 & Netgate 2100

                  S 1 Reply Last reply Sep 21, 2024, 1:56 PM Reply Quote 0
                  • S
                    smartcall @NOCling
                    last edited by Sep 21, 2024, 1:56 PM

                    @NOCling No, It doesn't show any BIOS/boot related messages in the serial console. Just a black screen.

                    1 Reply Last reply Reply Quote 0
                    • A
                      arri
                      last edited by Feb 14, 2025, 4:08 PM

                      Same here, a 4100 Base where the eMMC wore out. The power was probably pulled on it by unknowing techs as well. I was able to boot from USB installer once to verify I could. After purchasing an appropriate NVMe and trying again to boot the installer I got nothing. No console, just the same leds on the board as above and an orange circle of death.

                      It just won't post now. I tried leaving the cmos battery out for a day to no avail.

                      Long pressing the power button will get the board mounted led's to do a little dance with the reset light but it always ends up back in this same state with no console output.

                      S 1 Reply Last reply Feb 14, 2025, 5:36 PM Reply Quote 0
                      • S
                        smartcall @arri
                        last edited by Feb 14, 2025, 5:36 PM

                        @arri Unfortunately I haven't been able to solve the issue on my end so far. So now I have an expensive appliance sitting in my drawer.
                        I'd appreciate if you post a solution in case you ever find one.

                        A 1 Reply Last reply Feb 14, 2025, 5:53 PM Reply Quote 0
                        • A
                          arri @smartcall
                          last edited by Feb 14, 2025, 5:53 PM

                          @smartcall Will do.

                          At present, given multiple young but out of warranty Netgate hardware of mine that are becoming unrecoverable the only reason I was buying Netgate hardware in the first place is no the case.

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