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Amber light after Netgate 4100 firmware upgrade

Scheduled Pinned Locked Moved Hardware
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  • S
    smartcall @stephenw10
    last edited by Sep 19, 2024, 5:58 AM

    @stephenw10 I tried this already

    1 Reply Last reply Reply Quote 1
    • S
      stephenw10 Netgate Administrator
      last edited by Sep 19, 2024, 11:46 AM

      The board has some internal diagnostic LEDs near the console port. If it is powering up correctly it should look like:
      cordoba-diag-leds.jpg

      S 1 Reply Last reply Sep 19, 2024, 11:59 AM Reply Quote 0
      • S
        smartcall @stephenw10
        last edited by Sep 19, 2024, 11:59 AM

        @stephenw10 It looks like the one on your image
        IMG_2360.jpeg

        1 Reply Last reply Reply Quote 0
        • S
          stephenw10 Netgate Administrator
          last edited by Sep 19, 2024, 12:04 PM

          Hmm, not a hardware power problem then.

          If you just leave it powered does it eventually do anything?

          S 1 Reply Last reply Sep 19, 2024, 12:10 PM Reply Quote 0
          • S
            smartcall @stephenw10
            last edited by Sep 19, 2024, 12:10 PM

            @stephenw10 I left it overnight - nothing

            1 Reply Last reply Reply Quote 0
            • S
              stephenw10 Netgate Administrator
              last edited by Sep 19, 2024, 12:12 PM

              Hmm 😞

              1 Reply Last reply Reply Quote 0
              • N
                NOCling
                last edited by Sep 21, 2024, 8:34 AM

                Do you try to remove the SSD and use the eMMC Flash?

                Netgate 6100 & Netgate 2100

                S 1 Reply Last reply Sep 21, 2024, 1:56 PM Reply Quote 0
                • S
                  smartcall @NOCling
                  last edited by Sep 21, 2024, 1:56 PM

                  @NOCling No, It doesn't show any BIOS/boot related messages in the serial console. Just a black screen.

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                  • A
                    arri
                    last edited by Feb 14, 2025, 4:08 PM

                    Same here, a 4100 Base where the eMMC wore out. The power was probably pulled on it by unknowing techs as well. I was able to boot from USB installer once to verify I could. After purchasing an appropriate NVMe and trying again to boot the installer I got nothing. No console, just the same leds on the board as above and an orange circle of death.

                    It just won't post now. I tried leaving the cmos battery out for a day to no avail.

                    Long pressing the power button will get the board mounted led's to do a little dance with the reset light but it always ends up back in this same state with no console output.

                    S 1 Reply Last reply Feb 14, 2025, 5:36 PM Reply Quote 0
                    • S
                      smartcall @arri
                      last edited by Feb 14, 2025, 5:36 PM

                      @arri Unfortunately I haven't been able to solve the issue on my end so far. So now I have an expensive appliance sitting in my drawer.
                      I'd appreciate if you post a solution in case you ever find one.

                      A 1 Reply Last reply Feb 14, 2025, 5:53 PM Reply Quote 0
                      • A
                        arri @smartcall
                        last edited by Feb 14, 2025, 5:53 PM

                        @smartcall Will do.

                        At present, given multiple young but out of warranty Netgate hardware of mine that are becoming unrecoverable the only reason I was buying Netgate hardware in the first place is no the case.

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