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    New install. Poor performance?

    Scheduled Pinned Locked Moved General pfSense Questions
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    • G
      Gblenn @jrutley
      last edited by

      @jrutley said in New install. Poor performance?:

      Intel(R) Celeron(R) N4000 CPU @ 1.10GHz
      Current: 1100 MHz, Max: 1101 MHz
      2 CPUs: 1 package(s) x 2 core(s)
      AES-NI CPU Crypto: Yes (inactive)
      QAT Crypto: No

      4*Intel 2.5G RJ45 Lans
      Intel(R) Ethernet Controller I226-V

      No reason that setup should not be able to reach Gbit speeds, or more even... My previous install, able to handle 1Gbit speeds, was on a PC-Engines APU2 that has a single thread rating only 25% of what a Celeron N4000 has.

      What version of pfsense are you running and have you made any changes, additions outside the default?

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      • J
        jrutley @Gblenn
        last edited by

        @Gblenn

        2.7.0-RELEASE (amd64)
        built on Wed Jun 28 03:53:34 UTC 2023
        FreeBSD 14.0-CURRENT

        The system is on the latest version.
        Version information updated at Tue Mar 11 19:58:53 +05 2025

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        • J
          jrutley @jrutley
          last edited by

          I haven't made any changes other than setting up the ports. I've got one dedicated to WAN, and the other dedicated to LAN.

          Is there a utility for dumping my config somewhere?

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          • G
            Gblenn @jrutley
            last edited by

            @jrutley Ok, not the latest release then but it should still be able to give you much better performance than a few hundred Mbit/s. Latest release is 2.7.2 from 2024...

            Have you made any changes? Added any limiters/shapers? Added any packages?

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            • J
              jrutley @Gblenn
              last edited by

              @Gblenn I added one firewall rule to block a site, but I removed that and experienced the same issue

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              • J
                jrutley @jrutley
                last edited by

                48822408-2ade-43ac-9033-905ca93b19bd-image.png

                I'm not entirely sure how to update to 2.7.2, at least from this menu.

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                • G
                  Gblenn @jrutley
                  last edited by

                  @jrutley Check the next tab, Update Settings...

                  What modem do you have from the ISP, and do you see that you have a public IP on pfsense WAN?

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Run: certctl rehash then check again.

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                    • J
                      jrutley @Gblenn
                      last edited by

                      it's a Hitron CODA 4680, and yes the WAN interface shows that I have a public IP

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                      • J
                        jrutley
                        last edited by

                        The certctl rehash did the trick for that. Thank you.

                        I just noticed now that the gateway IP is different from the WAN interface
                        (unless that .225 is the CMTS, perhaps)

                        09699bb5-f5e9-44ad-a7c4-be57b147838e-image.png

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                        • J
                          jrutley @jrutley
                          last edited by

                          After upgrading to 2.7.2, I still experience the same issue

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            The gateway should be different, that;'s the upstream device at the ISP. The WAN IP is local to pfSense.

                            The first thing I would do is disable the Gateway Monitoring Action (not gateway monitoring!) in Sys > Routing > Gateways, edit the WAN gateway. An external monitoring IP is already set so that's good.

                            Check Status > Interfaces for errors or collisions. That packet loss it pretty catastrophic!

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                            • J
                              jrutley @stephenw10
                              last edited by

                              @stephenw10

                              monitoring action is disabled

                              <snip IP info>
                              MTU
                              1500
                              Media
                              1000baseT <full-duplex>
                              In/out packets
                              1901037/1054338 (2.22 GiB/656.63 MiB)
                              In/out packets (pass)
                              1901037/1054338 (2.22 GiB/656.63 MiB)
                              In/out packets (block)
                              660/1 (292 KiB/40 B)
                              In/out errors
                              0/0
                              Collisions
                              0
                              Interrupts
                              2689149 (874/s)

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                              • J
                                jrutley @jrutley
                                last edited by

                                I should have said "monitoring action is now disabled" earlier.

                                I'm still getting huge packet loss. I checked the modem signal levels, and they look pretty good. I'm tempted to try one of the other two disabled ports.

                                The other thing I did was disable IPv6 to see if that would help. It didn't.

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                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by stephenw10

                                  Do you only see loss when running a test or loading the link in some other way?

                                  And you don't see any errors on the LAN side NIC either?

                                  Trying a different port/NIC is always a good test.

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                                  • J
                                    jrutley @stephenw10
                                    last edited by

                                    @stephenw10
                                    The lowest I've seen the loss is around 6%, presumably when the network is mostly idle.
                                    Most of the time it's around 16-20%

                                    Zero errors on the LAN side too

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                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by stephenw10

                                      Hmm, well that's not great!

                                      Try running a ping test from pfSense dircetly so you're only testing the WAN link.

                                      Do you see loss if you just ping the pfSense LAN or WAN IP from an internal client?

                                      If you can try putting a switch between the WAN NIC and modem to make sure it's not some low level connection issue.

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                                      • J
                                        jrutley @stephenw10
                                        last edited by

                                        @stephenw10
                                        e7b2e762-1976-4d2c-8115-792026fc494f-image.png

                                        Although I managed to find a spot to put the switch, unfortunately putting a switch in front didn't help :(

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                                        • J
                                          jrutley @jrutley
                                          last edited by

                                          no loss when pinging only within the LAN

                                          no loss when pinging the WAN IP from local network

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                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Hmm, try installing the MTR package. See if you can easily see where that packet loss is happening.

                                            Is there anything fundamentally different with the TPLink router that doesn't show loss. Different WAN link rate for example?

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