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    Cannot connect to installer daemon

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • M
      mattlund
      last edited by

      I am trying to install a fresh install of netgate-installer-v1.0-RC-amd64-20240919-1435.img from USB stick Kingston Datatraveler 100 G3 64 GB.

      On this Qotom Q350G4 pc I get "Cannot connect to installer daemon".

      The below picture shows last logs of messages:
      messages.png

      The below picture shows last logs of daemon.log:
      daemon.png

      From the daemon.log the only strange thing I can find is that the config.xml file can not be found. Could it be that is making the installer halt on "Cannot connect to installer daemon"?

      I tried to install from USB stick with FreeBSD-14.2-RELEASE-amd64-memstick.img and this works just fine all hardware is identified and the OS can be installed.

      I have installed Pfsense from this USB stick Kingston Datatraveler 100 G3 64 GB on another PC and it just works fine.

      So any hints or ideas on what to test to make the installation work?

      Thanks in advance!

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        It's looking for a config.xml file to use for restore during the install. So either something on the USB drive or recovered from a previous install. It doesn't find one but that's fine it will still just install with the default values.

        I don't see the daemon error there. And the log shows it clearly was running at some point. Where are you seeing that?

        1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          @mattlund said in Cannot connect to installer daemon:

          Qotom Q350G4

          It looks like that has a serial console. Have you tried using that?
          At least it would make it easy to copy/paste the logs out.

          M 1 Reply Last reply Reply Quote 0
          • M
            mattlund @stephenw10
            last edited by

            @stephenw10, sorry for the delay needed to fix a serial to USB adapter.

            I tried what you proposed but with same result see below logs from console:

            ---<<BOOT>>---
Copyright (c) 1992-2024 The FreeBSD Project.
Copyright (c) 1979, 1980, 1983, 1986, 1988, 1989, 1991, 1992, 1993, 1994
	The Regents of the University of California. All rights reserved.
FreeBSD is a registered trademark of The FreeBSD Foundation.
FreeBSD 15.0-CURRENT #0 installer-RELENG_v1_0-n256387-33bc50df25b: Thu Sep 19 15:09:47 UTC 2024
    root@freebsd:/var/jenkins/workspace/pfSense-installer-snapshots-v1_0-main/obj/amd64/S5t4JeUd/var/jenkins/workspace/pfSense-installer-snapshots-v1_0-main/sources/FreeBSD-src-installer-RELENG_v1_0/amd64.amd64/sys/pfSense-Installer amd64
FreeBSD clang version 18.1.6 (https://github.com/llvm/llvm-project.git llvmorg-18.1.6-0-g1118c2e05e67)
VT(efifb): resolution 800x600
CPU: Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz (2294.83-MHz K8-class CPU)
  Origin="GenuineIntel"  Id=0x40651  Family=0x6  Model=0x45  Stepping=1
  Features=0xbfebfbff<FPU,VME,DE,PSE,TSC,MSR,PAE,MCE,CX8,APIC,SEP,MTRR,PGE,MCA,CMOV,PAT,PSE36,CLFLUSH,DTS,ACPI,MMX,FXSR,SSE,SSE2,SS,HTT,TM,PBE>
  Features2=0x7fdafbbf<SSE3,PCLMULQDQ,DTES64,MON,DS_CPL,VMX,EST,TM2,SSSE3,SDBG,FMA,CX16,xTPR,PDCM,PCID,SSE4.1,SSE4.2,MOVBE,POPCNT,TSCDLT,AESNI,XSAVE,OSXSAVE,AVX,F16C,RDRAND>
  AMD Features=0x2c100800<SYSCALL,NX,Page1GB,RDTSCP,LM>
  AMD Features2=0x21<LAHF,ABM>
  Structured Extended Features=0x27ab<FSGSBASE,TSCADJ,BMI1,AVX2,SMEP,BMI2,ERMS,INVPCID,NFPUSG>
  Structured Extended Features3=0x9c000000<IBPB,STIBP,L1DFL,SSBD>
  XSAVE Features=0x1<XSAVEOPT>
  VT-x: PAT,HLT,MTF,PAUSE,EPT,UG,VPID
  TSC: P-state invariant, performance statistics
real memory  = 8589934592 (8192 MB)
avail memory = 8182452224 (7803 MB)
Event timer "LAPIC" quality 600
ACPI APIC Table: <ALASKA A M I >
FreeBSD/SMP: Multiprocessor System Detected: 4 CPUs
FreeBSD/SMP: 1 package(s) x 2 core(s) x 2 hardware threads
random: registering fast source Intel Secure Key RNG
random: fast provider: "Intel Secure Key RNG"
arc4random: WARNING: initial seeding bypassed the cryptographic random device because it was not yet seeded and the knob 'bypass_before_seeding' was enabled.
WARNING: Bogus Interrupt Trigger Mode. Assume CONFORMS.
WARNING: Bogus Interrupt Polarity. Assume CONFORMS
WARNING: Bogus Interrupt Polarity. Assume CONFORMS
ioapic0 <Version 2.0> irqs 0-39
Launching APs: 1 2 3
TCP_ratelimit: Is now initialized
ipw_bss: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw.LICENSE.
ipw_bss: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
module_register_init: MOD_LOAD (ipw_bss_fw, 0xffffffff807524f0, 0) error 1
ipw_ibss: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw.LICENSE.
ipw_ibss: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
module_register_init: MOD_LOAD (ipw_ibss_fw, 0xffffffff807525a0, 0) error 1
ipw_monitor: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw.LICENSE.
ipw_monitor: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
module_register_init: MOD_LOAD (ipw_monitor_fw, 0xffffffff80752650, 0) error 1
iwi_bss: You need to read the LICENSE file in /usr/share/doc/legal/intel_iwi.LICENSE.
iwi_bss: If you agree with the license, set legal.intel_iwi.license_ack=1 in /boot/loader.conf.
module_register_init: MOD_LOAD (iwi_bss_fw, 0xffffffff80772100, 0) error 1
iwi_ibss: You need to read the LICENSE file in /usr/share/doc/legal/intel_iwi.LICENSE.
iwi_ibss: If you agree with the license, set legal.intel_iwi.license_ack=1 in /boot/loader.conf.
module_register_init: MOD_LOAD (iwi_ibss_fw, 0xffffffff807721b0, 0) error 1
iwi_monitor: You need to read the LICENSE file in /usr/share/doc/legal/intel_iwi.LICENSE.
iwi_monitor: If you agree with the license, set legal.intel_iwi.license_ack=1 in /boot/loader.conf.
module_register_init: MOD_LOAD (iwi_monitor_fw, 0xffffffff80772260, 0) error 1
random: entropy device external interface
wlan: mac acl policy registered
kbd1 at kbdmux0
WARNING: Device "spkr" is Giant locked and may be deleted before FreeBSD 15.0.
efirtc0: <EFI Realtime Clock>
efirtc0: registered as a time-of-day clock, resolution 1.000000s
netgate0: <unknown hardware>
smbios0: <System Management BIOS> at iomem 0xf0560-0xf057e
smbios0: Version: 2.8, BCD Revision: 2.7
acpi0: <ALASKA A M I >
acpi0: Power Button (fixed)
cpu0: <ACPI CPU> on acpi0
hpet0: <High Precision Event Timer> iomem 0xfed00000-0xfed003ff on acpi0
Timecounter "HPET" frequency 14318180 Hz quality 950
Event timer "HPET" frequency 14318180 Hz quality 550
Event timer "HPET1" frequency 14318180 Hz quality 440
Event timer "HPET2" frequency 14318180 Hz quality 440
Event timer "HPET3" frequency 14318180 Hz quality 440
Event timer "HPET4" frequency 14318180 Hz quality 440
atrtc0: <AT realtime clock> port 0x70-0x77 irq 8 on acpi0
atrtc0: Warning: Couldn't map I/O.
atrtc0: registered as a time-of-day clock, resolution 1.000000s
Event timer "RTC" frequency 32768 Hz quality 0
attimer0: <AT timer> port 0x40-0x43,0x50-0x53 irq 0 on acpi0
Timecounter "i8254" frequency 1193182 Hz quality 0
Event timer "i8254" frequency 1193182 Hz quality 100
Timecounter "ACPI-fast" frequency 3579545 Hz quality 900
acpi_timer0: <24-bit timer at 3.579545MHz> port 0x1808-0x180b on acpi0
pcib0: <ACPI Host-PCI bridge> port 0xcf8-0xcff on acpi0
pci0: <ACPI PCI bus> on pcib0
vgapci0: <VGA-compatible display> port 0xf000-0xf03f mem 0xf7400000-0xf77fffff,0xe0000000-0xefffffff irq 16 at device 2.0 on pci0
vgapci0: Boot video device
hdac0: <Intel Haswell HDA Controller> mem 0xf7c14000-0xf7c17fff irq 16 at device 3.0 on pci0
xhci0: <Intel Panther Point USB 3.0 controller> mem 0xf7c00000-0xf7c0ffff irq 21 at device 20.0 on pci0
xhci0: 32 bytes context size, 64-bit DMA
xhci0: Port routing mask set to 0xffffffff
usbus0 on xhci0
usbus0: 5.0Gbps Super Speed USB v3.0
pci0: <simple comms> at device 22.0 (no driver attached)
hdac1: <Intel Lynx Point-LP HDA Controller> mem 0xf7c10000-0xf7c13fff irq 22 at device 27.0 on pci0
pcib1: <ACPI PCI-PCI bridge> irq 16 at device 28.0 on pci0
pci1: <ACPI PCI bus> on pcib1
igb0: <Intel(R) I211 (Copper)> port 0xe000-0xe01f mem 0xf7b00000-0xf7b1ffff,0xf7b20000-0xf7b23fff irq 16 at device 0.0 on pci1
igb0: NVM V0.6 imgtype1
igb0: Using 1024 TX descriptors and 1024 RX descriptors
igb0: Using 2 RX queues 2 TX queues
igb0: Using MSI-X interrupts with 3 vectors
igb0: Ethernet address: 40:62:xx:yy:zz:0e
igb0: netmap queues/slots: TX 2/1024, RX 2/1024
pcib2: <ACPI PCI-PCI bridge> irq 17 at device 28.1 on pci0
pci2: <ACPI PCI bus> on pcib2
igb1: <Intel(R) I211 (Copper)> port 0xd000-0xd01f mem 0xf7a00000-0xf7a1ffff,0xf7a20000-0xf7a23fff irq 17 at device 0.0 on pci2
igb1: NVM V0.6 imgtype1
igb1: Using 1024 TX descriptors and 1024 RX descriptors
igb1: Using 2 RX queues 2 TX queues
igb1: Using MSI-X interrupts with 3 vectors
igb1: Ethernet address: 40:62:xx:yy:zz:0f
igb1: netmap queues/slots: TX 2/1024, RX 2/1024
pcib3: <ACPI PCI-PCI bridge> irq 18 at device 28.2 on pci0
pci3: <ACPI PCI bus> on pcib3
igb2: <Intel(R) I211 (Copper)> port 0xc000-0xc01f mem 0xf7900000-0xf791ffff,0xf7920000-0xf7923fff irq 18 at device 0.0 on pci3
igb2: NVM V0.6 imgtype1
igb2: Using 1024 TX descriptors and 1024 RX descriptors
igb2: Using 2 RX queues 2 TX queues
igb2: Using MSI-X interrupts with 3 vectors
igb2: Ethernet address: 40:62:xx:yy:zz:10
igb2: netmap queues/slots: TX 2/1024, RX 2/1024
pcib4: <ACPI PCI-PCI bridge> irq 19 at device 28.3 on pci0
pci4: <ACPI PCI bus> on pcib4
igb3: <Intel(R) I211 (Copper)> port 0xb000-0xb01f mem 0xf7800000-0xf781ffff,0xf7820000-0xf7823fff irq 19 at device 0.0 on pci4
igb3: NVM V0.6 imgtype1
igb3: Using 1024 TX descriptors and 1024 RX descriptors
igb3: Using 2 RX queues 2 TX queues
igb3: Using MSI-X interrupts with 3 vectors
igb3: Ethernet address: 40:62:xx:yy:zz:11
igb3: netmap queues/slots: TX 2/1024, RX 2/1024
ehci0: <Intel Lynx Point-LP USB 2.0 controller> mem 0xf7c19000-0xf7c193ff irq 23 at device 29.0 on pci0
usbus1: EHCI version 1.0
usbus1 on ehci0
usbus1: 480Mbps High Speed USB v2.0
isab0: <PCI-ISA bridge> at device 31.0 on pci0
isa0: <ISA bus> on isab0
acpi_button0: <Sleep Button> on acpi0
acpi_button1: <Power Button> on acpi0
acpi_tz0: <Thermal Zone> on acpi0
acpi_tz1: <Thermal Zone> on acpi0
ns8250: UART FCR is broken
ns8250: UART FCR is broken
uart0: <16950 or compatible> port 0x3f8-0x3ff irq 4 flags 0x10 on acpi0
ns8250: UART FCR is broken
uart0: console (115200,n,8,1)
ns8250: UART FCR is broken
ns8250: UART FCR is broken
uart1: <16950 or compatible> port 0x2f8-0x2ff irq 3 on acpi0
atkbdc0: <Keyboard controller (i8042)> at port 0x60,0x64 on isa0
atkbd0: <AT Keyboard> irq 1 on atkbdc0
kbd0 at atkbd0
atkbd0: [GIANT-LOCKED]
est0: <Enhanced SpeedStep Frequency Control> on cpu0
Timecounter "TSC-low" frequency 1147343871 Hz quality 1000
Timecounters tick every 1.000 msec
hdacc0: <Intel Haswell HDA CODEC> at cad 0 on hdac0
hdaa0: <Intel Haswell Audio Function Group> at nid 1 on hdacc0
pcm0: <Intel Haswell (HDMI/DP 8ch)> at nid 3 on hdaa0
hdacc1: <Realtek ALC662 rev3 HDA CODEC> at cad 0 on hdac1
hdaa1: <Realtek ALC662 rev3 Audio Function Group> at nid 1 on hdacc1
hdaa1: No presence detection support at nid 27
pcm1: <Realtek ALC662 rev3 (Analog 2.0+HP/2.0)> at nid 20,27 and 24,25 on hdaa1
ugen0.1: <Intel XHCI root HUB> at usbus0
ugen1.1: <Intel EHCI root HUB> at usbus1
random: unblocking device.
uhub0Trying to mount root from ufs:/dev/ufs/pfSense_Install [ro,noatime]...
 on usbus0
uhub0: <Intel XHCI root HUB, class 9/0, rev 3.00/1.00, addr 1> on usbus0
uhub1 on usbus1
uhub1: <Intel EHCI root HUB, class 9/0, rev 2.00/1.00, addr 1> on usbus1
uhub0: 13 ports with 13 removable, self powered
Root mount waiting for: usbus0 usbus1
uhub1: 2 ports with 2 removable, self powered
ugen0.2: <Kingston DataTraveler 3.0> at usbus0
umass0 on uhub0
umass0: <Kingston DataTraveler 3.0, class 0/0, rev 3.20/0.01, addr 1> on usbus0
da0 at umass-sim0 bus 0 scbus0 target 0 lun 0
da0: <Kingston DataTraveler 3.0 > Removable Direct Access SPC-4 SCSI device
da0: Serial Number E0D55EA57403F570E94B151D
da0: 400.000MB/s transfers
da0: 59006MB (120845300 512 byte sectors)
da0: quirks=0x2<NO_6_BYTE>
ugen1.2: <vendor 0x8087 product 0x8000> at usbus1
uhub2 on uhub1
uhub2: <vendor 0x8087 product 0x8000, class 9/0, rev 2.00/0.04, addr 2> on usbus1
uhub2: 8 ports with 8 removable, self powered
Dual Console: Video Primary, Serial Secondary
ichsmb0: <Intel Lynx Point-LP SMBus controller> port 0xf040-0xf05f mem 0xf7c18000-0xf7c180ff irq 18 at device 31.3 on pci0
smbus0: <System Management Bus> on ichsmb0
lo0: link state changed to UP

FreeBSD/amd64 (pfSense-install) (ttyu0)


Welcome to pfSense!

unknown hardware

Please choose the appropriate terminal type for your system.
Common console types are:
   ansi     Standard ANSI terminal
   vt100    VT100 or compatible terminal
   xterm    xterm terminal emulator (or compatible)
   cons25w  cons25w terminal

Console type [vt100]:

            I do not find anyting strange in the console that I notice would block the installer. Can you find anything that catches your eye?

            Thanks!

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              No nothing there looks incorrect.

              So where exactly does it fail?

              M 1 Reply Last reply Reply Quote 0
              • M
                mattlund @stephenw10
                last edited by

                @stephenw10 again sorry for the delay in responding.

                It looks like instead of bringing up the installer menu it fails for some reason.

                So the question is which states needs to be fullfilled for pfsense installer to launch the gui to choose to install?

                It brings up lo0 what is the next step in the installer process? Does the network need to be in some specfic state?

                I am out of ideas. Do you have some ideas to test?

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  @mattlund said in Cannot connect to installer daemon:

                  Console type [vt100]:

                  Are you able to type at that prompt? Usually you just hit return there and it should draw the menu. How are you connected to it?

                  M 1 Reply Last reply Reply Quote 0
                  • M
                    mattlund @stephenw10
                    last edited by mattlund

                    @stephenw10 I am connected with console now and not display and keyboard.

                    I get to the same menu that says "Cannot connect to the installer deamon" so the result from the display and keyboard is the same as from console.

                    So the only way forward as I see it is to understand the list of states that needs to be fullfilled for Pfsense to not end up in the "Cannot connect to the installer deamon".
                    How does it connect to the installler daemon in the first place?

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      The daemon runs locally when you boot the installer. The connection is just via a local socket.

                      The only reason it would not be able to connect is if the daemon is not running.

                      Do you see any part of the menu from the installer?

                      Your initial screenshot showed the daemon log had some entries implying it was running at least initially.

                      1 Reply Last reply Reply Quote 0
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