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    Cannot connect to installer daemon

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      No nothing there looks incorrect.

      So where exactly does it fail?

      M 1 Reply Last reply Reply Quote 0
      • M
        mattlund @stephenw10
        last edited by

        @stephenw10 again sorry for the delay in responding.

        It looks like instead of bringing up the installer menu it fails for some reason.

        So the question is which states needs to be fullfilled for pfsense installer to launch the gui to choose to install?

        It brings up lo0 what is the next step in the installer process? Does the network need to be in some specfic state?

        I am out of ideas. Do you have some ideas to test?

        1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          @mattlund said in Cannot connect to installer daemon:

          Console type [vt100]:

          Are you able to type at that prompt? Usually you just hit return there and it should draw the menu. How are you connected to it?

          M 1 Reply Last reply Reply Quote 0
          • M
            mattlund @stephenw10
            last edited by mattlund

            @stephenw10 I am connected with console now and not display and keyboard.

            I get to the same menu that says "Cannot connect to the installer deamon" so the result from the display and keyboard is the same as from console.

            So the only way forward as I see it is to understand the list of states that needs to be fullfilled for Pfsense to not end up in the "Cannot connect to the installer deamon".
            How does it connect to the installler daemon in the first place?

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              The daemon runs locally when you boot the installer. The connection is just via a local socket.

              The only reason it would not be able to connect is if the daemon is not running.

              Do you see any part of the menu from the installer?

              Your initial screenshot showed the daemon log had some entries implying it was running at least initially.

              M 1 Reply Last reply Reply Quote 0
              • M
                mattlund @stephenw10
                last edited by

                @stephenw10 I get the picture below both on console and direct connected display and keyboard. No difference.

                daemon-connect.png

                So I can exit this screen if i choose retry and then I land in the shell.

                This is the output from ps-eaf:

                root@pfSense-install:~ # ps -eaf
                 PID TT  STAT    TIME COMMAND
                1970 u0  Is   0:00.00 TERM=vt100 login [pam] (login)
                1972 u0  S    0:00.00 USER=root LOGNAME=root HOME=/root SHELL=/bin/sh BLOCKSIZE=K MAIL=/var/mail/root MM_CHARSET=UTF-8 LANG=C.UTF-8 PATH=/sbin:/bin:/usr/sbin:/usr/bin:/usr/local/sbin:/usr/local/bin:/root/bin XDG_RUNTIME_DIR
                2074 u0  R+   0:00.00 LOGNAME=root PAGER=less LANG=C.UTF-8 MAIL=/var/mail/root PATH=/sbin:/bin:/usr/sbin:/usr/bin:/usr/local/sbin:/usr/local/bin:/root/bin XDG_RUNTIME_DIR=/var/run/xdg/root ENV=/root/.shrc PWD=/root TERM=vt1
                1851 v0- S    0:00.01 LANG=C.UTF-8 PATH=/sbin:/bin:/usr/sbin:/usr/bin DEBUG_DO=: PWD=/ DEBUG_SKIP= HOME=/ _TTY=/dev/console MM_CHARSET=UTF-8 DEBUGGING= RC_PID=23 BLOCKSIZE=K /usr/local/sbin/pfSense-installer
                1852 v0- I    0:00.00 LANG=C.UTF-8 PATH=/sbin:/bin:/usr/sbin:/usr/bin DEBUG_DO=: PWD=/ DEBUG_SKIP= HOME=/ _TTY=/dev/console MM_CHARSET=UTF-8 DEBUGGING= RC_PID=23 BLOCKSIZE=K /bin/sh /usr/local/libexec/installer/pfSense-inst
                1962 v0  Is   0:00.00 TERM=xterm login [pam] (login)
                1971 v0  I    0:00.00 USER=root LOGNAME=root HOME=/root SHELL=/bin/sh BLOCKSIZE=K MAIL=/var/mail/root MM_CHARSET=UTF-8 LANG=C.UTF-8 PATH=/sbin:/bin:/usr/sbin:/usr/bin:/usr/local/sbin:/usr/local/bin:/root/bin XDG_RUNTIME_DIR
                1975 v0  I+   0:00.00 LOGNAME=root PAGER=less LANG=C.UTF-8 MAIL=/var/mail/root PATH=/sbin:/bin:/usr/sbin:/usr/bin:/usr/local/sbin:/usr/local/bin:/root/bin XDG_RUNTIME_DIR=/var/run/xdg/root ENV=/root/.shrc PWD=/root TERM=xte
                1980 v0  IC+  0:00.00 LOGNAME=root LANG=C.UTF-8 PAGER=less MAIL=/var/mail/root PATH=/sbin:/bin:/usr/sbin:/usr/bin:/usr/local/sbin:/usr/local/bin:/root/bin XDG_RUNTIME_DIR=/var/run/xdg/root ENV=/root/.shrc PWD=/root USER=roo
                1989 v0  I+   0:00.00 LOGNAME=root LANG=C.UTF-8 PAGER=less MAIL=/var/mail/root PATH=/sbin:/bin:/usr/sbin:/usr/bin:/usr/local/sbin:/usr/local/bin:/root/bin XDG_RUNTIME_DIR=/var/run/xdg/root ENV=/root/.shrc PWD=/root USER=roo
                2011 v0  I+   0:00.00 LOGNAME=root LANG=C.UTF-8 PAGER=less MAIL=/var/mail/root PATH=/sbin:/bin:/usr/sbin:/usr/bin:/usr/local/sbin:/usr/local/bin:/root/bin XDG_RUNTIME_DIR=/var/run/xdg/root ENV=/root/.shrc PWD=/root TERM=xte
                1963 v1  Is+  0:00.00 TERM=xterm /usr/libexec/getty Pc ttyv1
                1964 v2  Is+  0:00.00 TERM=xterm /usr/libexec/getty Pc ttyv2
                1985 v3  Is+  0:00.00 TERM=xterm /usr/libexec/getty Pc ttyv3
                1966 v4  Is+  0:00.00 TERM=xterm /usr/libexec/getty Pc ttyv4
                1967 v5  Is+  0:00.00 TERM=xterm /usr/libexec/getty Pc ttyv5
                1968 v6  Is+  0:00.00 TERM=xterm /usr/libexec/getty Pc ttyv6
                1969 v7  Is+  0:00.00 TERM=xterm /usr/libexec/getty Pc ttyv7
                root@pfSense-install:~ #
                

                This is the output from netstat -an:

                root@pfSense-install:~ # netstat -an
                Active Internet connections (including servers)
                Proto Recv-Q Send-Q Local Address          Foreign Address        (state)    
                tcp4       0      0 *.22                   *.*                    LISTEN     
                tcp6       0      0 *.22                   *.*                    LISTEN     
                tcp6       0      0 *.80                   *.*                    LISTEN     
                tcp4       0      0 *.80                   *.*                    LISTEN     
                tcp6       0      0 *.443                  *.*                    LISTEN     
                tcp4       0      0 *.443                  *.*                    LISTEN     
                tcp4       0      0 127.0.0.1.9000         *.*                    LISTEN     
                udp4       0      0 *.514                  *.*                    
                udp6       0      0 *.514                  *.*                    
                Active UNIX domain sockets
                Address          Type   Recv-Q Send-Q            Inode             Conn             Refs          Nextref Addr
                fffff800036c0800 stream      0      0                0 fffff800039bdb00                0                0
                fffff800039bdb00 stream      0      0                0 fffff800036c0800                0                0
                fffff800039bdc00 stream      0      0                0                0                0                0
                fffff80003b05900 stream      0      0                0 fffff800036c0b00                0                0
                fffff800036c0b00 stream      0      0                0 fffff80003b05900                0                0
                fffff800036c0a00 stream      0      0 fffff80003677540                0                0                0 /var/run/devd.pipe
                fffff80003b05800 dgram       0      0                0 fffff80003b05700                0 fffff800039bda00
                fffff800039bda00 dgram       0      0                0 fffff80003b05700                0 fffff800036c0d00
                fffff800036c0d00 dgram       0      0                0 fffff80003b05700                0 fffff80003a40a00
                fffff80003a40a00 dgram       0      0                0 fffff80003b05700                0                0
                fffff80003b05a00 dgram       0      0 fffff8000375e8c0                0                0                0 /var/run/logpriv
                fffff80003b05700 dgram       0      0 fffff8000375ea80                0 fffff80003b05800                0 /var/run/log
                fffff800036c0900 seqpac      0      0 fffff800037af8c0                0                0                0 /var/run/devd.seqpacket.pipe
                root@pfSense-install:~ #
                

                Last one ps-aux:

                root@pfSense-install:~ # ps -aux
                USER  PID  %CPU %MEM   VSZ   RSS TT  STAT STARTED     TIME COMMAND
                root   11 400.0  0.0     0    64  -  RNL  20:19   33:12.00 [idle]
                root    0   0.0  0.0     0   656  -  DLs  20:19    0:00.94 [kernel]
                root    1   0.0  0.0 11348  1152  -  ILs  20:19    0:00.05 /sbin/init
                root    2   0.0  0.0     0    64  -  WL   20:19    0:00.07 [clock]
                root    3   0.0  0.0     0    80  -  DL   20:19    0:00.00 [crypto]
                root    4   0.0  0.0     0    48  -  DL   20:19    0:00.07 [cam]
                root    5   0.0  0.0     0    16  -  DL   20:19    0:00.00 [busdma]
                root    6   0.0  0.0     0    16  -  DL   20:19    0:00.06 [pf purge]
                root    7   0.0  0.0     0    16  -  DL   20:19    0:00.01 [rand_harvestq]
                root    8   0.0  0.0     0    48  -  DL   20:19    0:00.01 [pagedaemon]
                root    9   0.0  0.0     0    16  -  DL   20:19    0:00.00 [vmdaemon]
                root   10   0.0  0.0     0    16  -  DL   20:19    0:00.00 [audit]
                root   12   0.0  0.0     0   256  -  WL   20:19    0:00.11 [intr]
                root   13   0.0  0.0     0    64  -  DL   20:19    0:00.00 [ng_queue]
                root   14   0.0  0.0     0    48  -  DL   20:19    0:00.00 [geom]
                root   15   0.0  0.0     0    16  -  DL   20:19    0:00.00 [sequencer 00]
                root   16   0.0  0.0     0   160  -  DL   20:19    0:00.14 [usb]
                root   17   0.0  0.0     0    16  -  DL   20:19    0:00.00 [acpi_thermal]
                root   18   0.0  0.0     0    16  -  DL   20:19    0:00.00 [acpi_cooling1]
                root   19   0.0  0.0     0    96  -  DL   20:19    0:00.01 [bufdaemon]
                root   20   0.0  0.0     0    16  -  DL   20:19    0:00.00 [vnlru]
                root   21   0.0  0.0     0    16  -  DL   20:19    0:00.00 [syncer]
                root   22   0.0  0.0     0    16  -  DL   20:19    0:00.00 [ALQ Daemon]
                root 1597   0.0  0.0 14616  3956  -  Ss   20:19    0:00.01 /sbin/devd
                root 1800   0.0  0.0 13096  2896  -  Ss   20:19    0:00.01 /usr/sbin/syslogd -s
                root 1826   0.0  0.0     0    16  -  DL   20:19    0:00.00 [md3]
                root 1900   0.0  0.1 31824  9096  -  Is   20:19    0:00.00 nginx: master process /usr/local/sbin/nginx
                www  1901   0.0  0.1 34384 10256  -  I    20:19    0:00.02 nginx: worker process (nginx)
                root 1953   0.0  0.1 22820 10336  -  Is   20:19    0:00.00 sshd: /usr/sbin/sshd [listener] 0 of 10-100 startups (sshd)
                root 1958   0.0  0.0 13144  2764  -  Is   20:19    0:00.00 /usr/sbin/cron -s
                root 1970   0.0  0.0 13328  2992 u0  Is   20:19    0:00.00 login [pam] (login)
                root 1972   0.0  0.0 13604  3520 u0  S    20:19    0:00.06 -sh (sh)
                root 2104   0.0  0.0 13676  3092 u0  R+   20:27    0:00.00 ps -aux
                root 1851   0.0  0.0 11872  1756 v0- I    20:19    0:00.01 /usr/local/sbin/pfSense-installer
                root 1852   0.0  0.0 13604  2944 v0- I    20:19    0:00.00 /bin/sh /usr/local/libexec/installer/pfSense-installerd.sh
                root 1962   0.0  0.0 13328  2996 v0  Is   20:19    0:00.00 login [pam] (login)
                root 1971   0.0  0.0 13604  3348 v0  I    20:19    0:00.00 -sh (sh)
                root 1975   0.0  0.0 13604  3264 v0  I+   20:19    0:00.00 /bin/sh /usr/local/libexec/installer/pfSense-installer.sh
                root 1980   0.0  0.0 13200  2580 v0  IC+  20:19    0:00.00 tail -f /tmp/bsdinstall_log
                root 1989   0.0  0.0 13200  2548 v0  I+   20:19    0:00.00 tail: system.fileargs (tail)
                root 2011   0.0  0.0 13576  3652 v0  I+   20:19    0:00.00 /usr/bin/bsddialog --colors --backtitle Netgate Installer --title  Netgate Installer Error  --msgbox \\nCannot connect to installer daemon.\\n\\nTrying again...\\n 
                root 1963   0.0  0.0 13068  2376 v1  Is+  20:19    0:00.00 /usr/libexec/getty Pc ttyv1
                root 1964   0.0  0.0 13068  2376 v2  Is+  20:19    0:00.00 /usr/libexec/getty Pc ttyv2
                root 1985   0.0  0.0 13068  2372 v3  Is+  20:19    0:00.00 /usr/libexec/getty Pc ttyv3
                root 1966   0.0  0.0 13068  2372 v4  Is+  20:19    0:00.00 /usr/libexec/getty Pc ttyv4
                root 1967   0.0  0.0 13068  2376 v5  Is+  20:19    0:00.00 /usr/libexec/getty Pc ttyv5
                root 1968   0.0  0.0 13068  2384 v6  Is+  20:19    0:00.00 /usr/libexec/getty Pc ttyv6
                root 1969   0.0  0.0 13068  2376 v7  Is+  20:19    0:00.00 /usr/libexec/getty Pc ttyv7
                root@pfSense-install:~ #
                

                Ideas or clues from this info?

                M 1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Hmm, that's just immediately after pressing enter to select the vt100 console?

                  Check the system and installer logs for any errors that might show why it stopped.

                  M 1 Reply Last reply Reply Quote 0
                  • M
                    mattlund @mattlund
                    last edited by

                    @stephenw10 I looked at the installer shell script /usr/local/libexec/installer/pfSense-installer.sh which seems to be where the installation fails if I have understood the system correctly.

                    installer_main() {
                           local _cfg_count _cfg_selected _error _i _info
                    
                           VERSION="$(get_version)"
                           [ -f "${INSTALLER_VERSION}" ] && [ -r "${INSTALLER_VERSION}" ] && \
                               /bin/rm -f "${INSTALLER_VERSION}" 2> /dev/null
                           if [ ! -f "${INSTALLER_VERSION}" ] || \
                               [ -w "${INSTALLER_VERSION}" ]; then
                                   echo -n "${VERSION}" > "${INSTALLER_VERSION}"
                           fi
                           if ! installer_reset; then
                                   "${BSDDIALOG}" --colors --backtitle "$(get_title)" \
                                       --title " Netgate Installer Error " \
                                       --msgbox "\nCannot connect to installer daemon.\n\nTrying again...\n" \
                                       --ok-label "Retry" 0 0
                                   # restart the Installer backend.
                                   return 22
                           fi
                    
                           if ! installer_copyright; then
                                   return 1
                           fi
                    

                    Look like it fails att if statement "if ! installer_reset; then"?!

                    installer_reset looks like a function that is sourced from the /usr/local/libexec/installer/pfSense-common in shell script /usr/local/libexec/installer/pfSense-installer.sh.

                    installer_reset() {
                            local _result _tmpfile
                    
                            _tmpfile="$(${MKTEMP})"
                            if ! "${CURL}" ${CURLFLAGS} \
                                "${INSTALLER_URL}/reset" 2>&1 > "${_tmpfile}"; then
                                    ${RM} -f "${_tmpfile}" 2>&1 > /dev/null
                                    return 1
                            fi
                            _result=$(${GREP} -c "\"status\":\"ok\"" "${_tmpfile}")
                            ${RM} -f "${_tmpfile}" 2>&1 > /dev/null
                            if [ -z "${_result}" ] || [ "${_result}" != "1" ]; then
                                    return 1
                            fi
                    
                            return 0
                    }
                    

                    So here I am lost but it seems that some statement is not fullfilled to looks like there is an isse with the backend, or???

                    1 Reply Last reply Reply Quote 0
                    • M
                      mattlund @stephenw10
                      last edited by

                      @stephenw10 where can I find the installer logs in /var/log ?

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Yes, there and also in /var/log

                        M 1 Reply Last reply Reply Quote 0
                        • M
                          mattlund @stephenw10
                          last edited by

                          @stephenw10 here you have a example of all logs that I belive make sense.

                          daemon.log

                          root@pfSense-install:/var/log # cat daemon.log 
                          Jun 18 20:20:00 pfSense-install newsyslog[1700]: logfile first created
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: Starting
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: Version: v1.0-RC
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: exec: argv[0]: /usr/local/libexec/installer/pfSense-init
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: exec: argv[1]: -M
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: exec: argv[2]: unknown
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: exec: /usr/local/libexec/installer/pfSense-init exited with status: 0
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: init: error: 0
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: exec: argv[0]: /usr/local/libexec/installer/pfSense-if-up
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: exec: argv[1]: -i
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: exec: argv[2]: igb0
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: exec: /usr/local/libexec/installer/pfSense-if-up exited with status: 0
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: if_set_up: error: 0
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: exec: argv[0]: /usr/local/libexec/installer/pfSense-if-up
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: exec: argv[1]: -i
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: exec: argv[2]: igb1
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: exec: /usr/local/libexec/installer/pfSense-if-up exited with status: 0
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: if_set_up: error: 0
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: exec: argv[0]: /usr/local/libexec/installer/pfSense-if-up
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: exec: argv[1]: -i
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: exec: argv[2]: igb2
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: exec: /usr/local/libexec/installer/pfSense-if-up exited with status: 0
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: if_set_up: error: 0
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: exec: argv[0]: /usr/local/libexec/installer/pfSense-if-up
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: exec: argv[1]: -i
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: exec: argv[2]: igb3
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: exec: /usr/local/libexec/installer/pfSense-if-up exited with status: 0
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: if_set_up: error: 0
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: nic_addr_set: addr: 192.168.1.1/24
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: exec: argv[0]: /usr/local/libexec/installer/pfSense-pf
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: exec: argv[1]: -d
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: exec output [2]: pfctl: pf not enabled
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: exec output [1]: Warning: Cannot disable the pf firewall.
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: exec: /usr/local/libexec/installer/pfSense-pf exited with status: 0
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: nic_pf_disable: error: 0
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: exec: argv[0]: /usr/local/libexec/installer/pfSense-copy-configxml
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: exec output [1]: Searching configuration backups on the installation media...
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: exec output [1]: Looking for config.xml on da0s3: 
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: exec output [1]: [found msdos]
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: exec output [1]: [no config.xml on da0s3]
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: exec output [1]: Could not locate a msdos partition. Done.
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: exec output [1]: Searching for configuration files in the existing disks...
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: exec output [1]: Could not locate an existing XML configuration. Done.
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: exec: /usr/local/libexec/installer/pfSense-copy-configxml exited with status: 0
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: cfg_copy_configxml: error: 0
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: exec: argv[0]: /usr/local/libexec/installer/pfSense-ready
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: exec: argv[1]: -M
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: exec: argv[2]: unknown
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: exec: /usr/local/libexec/installer/pfSense-ready exited with status: 0
                          Jun 18 20:20:01 pfSense-install pfSense-installer[1851]: ready: error: 0
                          root@pfSense-install:/var/log # 
                          

                          auth.log

                          root@pfSense-install:/var/log # cat auth.log 
                          Jun 18 20:20:00 pfSense-install newsyslog[1700]: logfile first created
                          Jun 18 20:20:02 pfSense-install sshd[1953]: Server listening on :: port 22.
                          Jun 18 20:20:02 pfSense-install sshd[1953]: Server listening on 0.0.0.0 port 22.
                          Jun 18 20:20:02 pfSense-install login[1970]: login on ttyu0 as root
                          Jun 18 20:20:02 pfSense-install login[1962]: login on ttyv0 as root
                          Jun 18 20:20:02 pfSense-install login[1981]: login on ttyv3 as root
                          root@pfSense-install:/var/log # 
                          

                          messages
                          Attached as file.
                          messages.txt

                          Can you find some clues in these logs? I do not find anything suspicus...

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Hmm, no errors shown there but the daemon log should have a lot more in it....

                            The only time I've ever seen that is after restarting the installer without rebooting. But I assume you are rebooting here between attempts?

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                              mattlund @stephenw10
                              last edited by

                              @stephenw10 yes I am rebooting between the attempts.

                              Looks like the issue is with the pfsense-installerd.sh it should bring up a webservice which do not seem to be accessible through nginx. I get ssl issues and can not bypass that.

                              Ideas?

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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Hmm, do you have a good system time? Some time ago there was a bug that caused the installer to generate a cert that was then seen as expired once ntp kicked in. That should be fixed but perhaps you're hitting some variant.

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                                  mattlund @stephenw10
                                  last edited by

                                  @stephenw10 yes I have a good system time and date it might diff a few seconds, but that is it.

                                  More ideas?

                                  Is it possible to download an older image 2.6.x or 2.7.x just to verify if I get a different behaivour?

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Yes you can get the legacy installers for 2.7.2 here.

                                    Those definitely won't hit this because the installer code itself is completely different. But you can test upgrading to 2.8.

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                                      mattlund @stephenw10
                                      last edited by

                                      @stephenw10 I tried to install 2.7.2 and it worked fine the install as you expected.

                                      But I hit another issue and that is firefox generates SSL_ERROR_BAD_MAC_READ when I try to connect to pfsense 2.7.2 after inital install at https://192.168.1.1.

                                      So I am not able to connect to the GUI at all. I logged in via the console to the shell and executed the command below but this did not help.

                                      pfSsh.php playback generateguicert
                                      

                                      I also tested to install Opnsense 25.1 and it just works very well. As well as FreeBSD 14.

                                      So ideas on what to test or how to resolve this situation.

                                      It is quite clear that the new pfsense 2.8 installer is not as compatible as the old 2.7.2.

                                      Any ideas or tests you can think of would be appricated since I want to run pfsense on my box.

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                                        mattlund @mattlund
                                        last edited by mattlund

                                        @stephenw10 I did some further test on SSL_ERROR_BAD_MAC_READ.
                                        I fund out that I had the same issue on a live cd of Debian 12 as well.

                                        I then ran memtest86 test suite and found out that it seems to be an issue with my RAM memory. I will exchange the RAM memory during next week and retest to install pfsense 2.7.2.

                                        I do not belive that pfsense 2.8 installation issues is caused by the RAM memory, but I will retest this as well.

                                        I will reach out here with an update and some advise from you if I am not successful in my endeavor.

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                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Huh. Well that would not be anything I'd have suspected! Let us know if that allows it to run the installer.

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                                            mattlund @stephenw10
                                            last edited by

                                            @stephenw10 so my troubleshooting has reached it's end.

                                            It seems that there was an issue with the RAM memory first. When I exchanged this with a new healty module tested with memtest86, the issue still existed with SSL_ERROR_BAD_MAC_READ!

                                            My time and date and BIOS battery are OK so no issues there.

                                            I can only conclude that it is a CPU issue, maybe due to overheating at some point. I am just guessing now, but since the CPU is integrated with the motherboard I will trash it.

                                            Thanks for all the support and ideas!

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