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    Netgate XG-7100-DT PWD LED remains red

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • A Offline
      andrew_cb @w0w
      last edited by

      @w0w I agree that a hair dryer is not the ideal tool, but if the device is already in/headed for the scrap pile, then there is no harm in trying 😈

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      • w0wW Offline
        w0w @Expletive1500
        last edited by

        @Expletive1500 said in Netgate XG-7100-DT PWD LED remains red:

        I've had cheap-o aliexpress appliances last for longe

        Me too, but they’re not cheap — mostly expensive versions modified to work with 10G cards. None of them use eMMC, and none have the same features or number of ports out of the box, like Netgate appliances have.
        I don’t think failed eMMC is a valid reason not to buy Netgate hardware anymore, I have seen a lot of other hardware failed because of that, like TVs, phones and other stuff.
        But everyone has their own opinion. Don’t forget that the price includes the Plus version with a lifetime license.

        In any case, you really have nothing to lose by trying to desolder the chip, and if it helps — great, I hope the device will serve you for a while longer.

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        • stephenw10S Online
          stephenw10 Netgate Administrator
          last edited by

          Unfortunately I doubt this is an eMMC failure. That would not stop the fan running. It should run at full speed until the POST completes when the fan controller is given the default fan data.

          It potentially could be both. You might try connecting he fan to the other controller.

          A w0wW E 3 Replies Last reply Reply Quote 0
          • A Offline
            andrew_cb @stephenw10
            last edited by

            @stephenw10 said in Netgate XG-7100-DT PWD LED remains red:

            Unfortunately I doubt this is an eMMC failure. That would not stop the fan running. It should run at full speed until the POST completes when the fan controller is given the default fan data.

            Talk is cheap... Shall we make this interesting?
            200 internet points says the eMMC has failed. 😏

            stephenw10S 1 Reply Last reply Reply Quote 1
            • w0wW Offline
              w0w @stephenw10
              last edited by

              @stephenw10 said in Netgate XG-7100-DT PWD LED remains red:

              Unfortunately I doubt this is an eMMC failure.

              In case of power failure of eMMC itself, this can prevent power on,.but this happens very rarely, true.

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              • stephenw10S Online
                stephenw10 Netgate Administrator @andrew_cb
                last edited by

                @andrew_cb said in Netgate XG-7100-DT PWD LED remains red:

                Talk is cheap... Shall we make this interesting?
                200 internet points says the eMMC has failed.

                Ha, well I'd love to know for sure. I'm good for those points. 😉

                But as long as the fan controller has power the fan should always come on initially at full speed. One thing we have seen on the 7100 is a failed fan controller. Hence my recommendation to try the other fan socket. That's a pretty long shot though.

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                • E Offline
                  Expletive1500 @stephenw10
                  last edited by

                  @stephenw10
                  Hello, thank you all for your continued input, I just tried the other fan controller however the fan does still not spin up.
                  @andrew_cb @w0w
                  The plan is to try and get the eMMC removed as the unit is headed for the scrap pile anyways, so there's no harm in trying.
                  I'll update the thread with the results if I manage to get it removed.

                  E 1 Reply Last reply Reply Quote 2
                  • E Offline
                    Expletive1500 @Expletive1500
                    last edited by

                    Hello, @w0w @andrew_cb @stephenw10
                    I managed to remove the eMMC chip using a heatgun (I did try a hairdryer cause YOLO but not nearly enough power 😆). However the appliance is unfortunately still refusing to power on, the PWR LED still remains red.

                    So I guess it's destined for the scrap heap now unless anyone has other suggestions? (sacrificing a goat in the name of Netgate?)
                    So 200 internet points goes to @stephenw10 :)

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                    • stephenw10S Online
                      stephenw10 Netgate Administrator
                      last edited by

                      Feels like a hollow victory. 😶

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                      • M Offline
                        marcosm Netgate
                        last edited by

                        Have you tried a different power supply? I've had similar issues with other appliances which were fixed with a new power supply.

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                        • stephenw10S Online
                          stephenw10 Netgate Administrator
                          last edited by

                          Mmm, it's an external power brick on the DT but I guess it could be low output.

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