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    Netgate XG-7100-DT PWD LED remains red

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • stephenw10S Offline
      stephenw10 Netgate Administrator
      last edited by

      Unfortunately I doubt this is an eMMC failure. That would not stop the fan running. It should run at full speed until the POST completes when the fan controller is given the default fan data.

      It potentially could be both. You might try connecting he fan to the other controller.

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      • A Offline
        andrew_cb @stephenw10
        last edited by

        @stephenw10 said in Netgate XG-7100-DT PWD LED remains red:

        Unfortunately I doubt this is an eMMC failure. That would not stop the fan running. It should run at full speed until the POST completes when the fan controller is given the default fan data.

        Talk is cheap... Shall we make this interesting?
        200 internet points says the eMMC has failed. 😏

        stephenw10S 1 Reply Last reply Reply Quote 1
        • w0wW Offline
          w0w @stephenw10
          last edited by

          @stephenw10 said in Netgate XG-7100-DT PWD LED remains red:

          Unfortunately I doubt this is an eMMC failure.

          In case of power failure of eMMC itself, this can prevent power on,.but this happens very rarely, true.

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          • stephenw10S Offline
            stephenw10 Netgate Administrator @andrew_cb
            last edited by

            @andrew_cb said in Netgate XG-7100-DT PWD LED remains red:

            Talk is cheap... Shall we make this interesting?
            200 internet points says the eMMC has failed.

            Ha, well I'd love to know for sure. I'm good for those points. 😉

            But as long as the fan controller has power the fan should always come on initially at full speed. One thing we have seen on the 7100 is a failed fan controller. Hence my recommendation to try the other fan socket. That's a pretty long shot though.

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            • E Offline
              Expletive1500 @stephenw10
              last edited by

              @stephenw10
              Hello, thank you all for your continued input, I just tried the other fan controller however the fan does still not spin up.
              @andrew_cb @w0w
              The plan is to try and get the eMMC removed as the unit is headed for the scrap pile anyways, so there's no harm in trying.
              I'll update the thread with the results if I manage to get it removed.

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              • E Offline
                Expletive1500 @Expletive1500
                last edited by

                Hello, @w0w @andrew_cb @stephenw10
                I managed to remove the eMMC chip using a heatgun (I did try a hairdryer cause YOLO but not nearly enough power 😆). However the appliance is unfortunately still refusing to power on, the PWR LED still remains red.

                So I guess it's destined for the scrap heap now unless anyone has other suggestions? (sacrificing a goat in the name of Netgate?)
                So 200 internet points goes to @stephenw10 :)

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                • stephenw10S Offline
                  stephenw10 Netgate Administrator
                  last edited by

                  Feels like a hollow victory. 😶

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                  • M Offline
                    marcosm Netgate
                    last edited by

                    Have you tried a different power supply? I've had similar issues with other appliances which were fixed with a new power supply.

                    E 1 Reply Last reply Reply Quote 1
                    • stephenw10S Offline
                      stephenw10 Netgate Administrator
                      last edited by

                      Mmm, it's an external power brick on the DT but I guess it could be low output.

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                      • E Offline
                        Expletive1500 @marcosm
                        last edited by

                        @marcosm @stephenw10
                        Yes, I tried a power brick with a similar power rating as an initial troubleshooting step.

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