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    Update or Fresh install of 25.07 causes HP ProLiant DL20 Gen9 to Reboot after PFSense Menu

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • WB3FFVW Offline
      WB3FFV @malindsay
      last edited by

      @malindsay I decided to try and update my own firewall to the 25.07.1 release, it's on an HPE DL360-G9. Well that was a big fail, as with others when I updated it would no longer boot, I even tried to select the prior kernel, but no go.

      I think tried like @stephenw10 suggested and set it to Legacy BIOS mode, but I guess my initial install was old enough it would not boot, had to be UEFI.

      Then I took and slicked the machine as I had backed it up, reloaded from the netgate installer, and loaded up 25.07.1 again, and yet again after the load and reboot it would not boot, just resets, like it did in the update before the reload. Now at this point I set the server back to Legacy BIOS mode and rebooted. This time it apparently did have the BIOS tracks from the fresh reload, so it booted PFsense and finished loading and I could restore my backup.

      So at this time I had to load it fresh, and it's now running under 25.07.1 in BIOS mode, but I am online. Of course getting it back in UEFI mode seems the correct thing to do when a fix is available..

      UnoptanioU M 2 Replies Last reply Reply Quote 0
      • UnoptanioU Offline
        Unoptanio @WB3FFV
        last edited by Unoptanio

        @WB3FFV

        Hi, I haven't updated yet and I'm terrified.
        In my motherboard's BIOS, I can't find any setting to set UEFI or Legacy.
        Could it be UEFI only?

        My versione is PfSense Plus 24.11 with mainboard Asrock Industrial IMB-X1314MicroATX

        Even using previous ZFS snapshots and boot environments, it wouldn't boot anymore?

        Are there any issues restoring the license if I reinstall everything from scratch? I still have the lifetime Lab license. If I have to reinstall everything from scratch starting from the installer (so version 2.8.0), is it possible to restore the same Lab license to convert it to Plus?

        w0wW M 2 Replies Last reply Reply Quote 0
        • w0wW Offline
          w0w @Unoptanio
          last edited by w0w

          @Unoptanio
          https://forum.netgate.com/topic/198536/upgrading-from-25.07-to-25.07.1-causes-a-fatal-trap-12-on-boot.

          Press 3 on boot menu and type

          staging_slop 268435456
          boot -v
          

          After it boots, add

          exec="staging_slop 268435456"
          

          Into loader.conf.local

          It might also be the case that this problem doesn’t affect you at all and you won’t have any issues with booting.

          UnoptanioU WB3FFVW 5 Replies Last reply Reply Quote 1
          • UnoptanioU Offline
            Unoptanio @w0w
            last edited by Unoptanio

            @w0w

            Theoretically I should already be in UEFI mode

            be8b9945-acd7-48da-a86a-d5dbc56f9d37-image.png

            1 Reply Last reply Reply Quote 0
            • M Offline
              malindsay @Unoptanio
              last edited by

              @Unoptanio, no issues if the update fails and a fresh install is required. Prepare flash media in preparation and back up your system.

              UnoptanioU 1 Reply Last reply Reply Quote 0
              • UnoptanioU Offline
                Unoptanio @w0w
                last edited by

                This post is deleted!
                1 Reply Last reply Reply Quote 0
                • UnoptanioU Offline
                  Unoptanio @malindsay
                  last edited by Unoptanio

                  @malindsay
                  On the same hardware, does restoring a version 24.11 backup over a new version 2.8.1 also restore and convert the license?

                  1 Reply Last reply Reply Quote 0
                  • UnoptanioU Offline
                    Unoptanio @w0w
                    last edited by

                    @w0w said in Update or Fresh install of 25.07 causes HP ProLiant DL20 Gen9 to Reboot after PFSense Menu:

                    @Unoptanio
                    https://forum.netgate.com/topic/198536/upgrading-from-25.07-to-25.07.1-causes-a-fatal-trap-12-on-boot.

                    Press 3 on boot menu and type

                    staging_slop 268435456
                    boot -v
                    

                    After it boots, add

                    exec="staging_slop 268435456"
                    

                    Into loader.conf.local

                    It might also be the case that this problem doesn’t affect you at all and you won’t have any issues with booting.

                    Should this change only be made after the update if the system crashes?
                    Or should it be made on version 24.11 before updating to 24.07.1?

                    w0wW 1 Reply Last reply Reply Quote 0
                    • M Offline
                      malindsay @WB3FFV
                      last edited by

                      @WB3FFV, thanks for the information. I tried the same, but I didn't set it to legacy BIOS. I reinstalled 24.11 after failed attempts

                      UnoptanioU 1 Reply Last reply Reply Quote 0
                      • UnoptanioU Offline
                        Unoptanio @malindsay
                        last edited by

                        @malindsay

                        Have you already checked to see if there is a newer BIOS firmware version to update for your hardware?

                        1 Reply Last reply Reply Quote 0
                        • w0wW Offline
                          w0w @Unoptanio
                          last edited by w0w

                          @Unoptanio said in Update or Fresh install of 25.07 causes HP ProLiant DL20 Gen9 to Reboot after PFSense Menu:

                          Should this change only be made after the update if the system crashes?

                          I don't think your BIOS is affected. This change can be made at any time, as long as there is enough RAM — and you have enough.
                          If I were you, I would try updating without any changes.
                          Of course, you should at least save your config just in case.

                          UnoptanioU 1 Reply Last reply Reply Quote 1
                          • UnoptanioU Offline
                            Unoptanio @w0w
                            last edited by

                            @w0w said in Update or Fresh install of 25.07 causes HP ProLiant DL20 Gen9 to Reboot after PFSense Menu:

                            @Unoptanio said in Update or Fresh install of 25.07 causes HP ProLiant DL20 Gen9 to Reboot after PFSense Menu:

                            Should this change only be made after the update if the system crashes?

                            I don't think your BIOS is affected. This change can be made at any time, as long as there is enough RAM — and you have enough.
                            If I were you, I would try updating without any changes.
                            Of course, you should at least save your config just in case.

                            With the amount of RAM I should be fine.

                            a7b3ea5b-4a3c-48cb-8f1b-51d778286739-image.png

                            1 Reply Last reply Reply Quote 0
                            • WB3FFVW Offline
                              WB3FFV @stephenw10
                              last edited by

                              @stephenw10 I noticed that there is a brand new of the 2.8.1 release, does this have anything to do with the UEFI issue?

                              2.8.1.r.20250808.1925

                              Just wondered if I needed to update and try anything..

                              -Howard

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S Online
                                stephenw10 Netgate Administrator
                                last edited by

                                Nope 2.8.1-rc doesn't have anything that might address this. Or at least not intentionally.

                                WB3FFVW 1 Reply Last reply Reply Quote 0
                                • WB3FFVW Offline
                                  WB3FFV @stephenw10
                                  last edited by

                                  @stephenw10 Thanks, then I won't bother testing anything against it..

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S Online
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Well it would be good to know it's also affected for sure. But I'm pretty sure others have tested it.

                                    1 Reply Last reply Reply Quote 0
                                    • WB3FFVW Offline
                                      WB3FFV @w0w
                                      last edited by

                                      This post is deleted!
                                      1 Reply Last reply Reply Quote 0
                                      • WB3FFVW Offline
                                        WB3FFV @w0w
                                        last edited by

                                        @w0w said in Update or Fresh install of 25.07 causes HP ProLiant DL20 Gen9 to Reboot after PFSense Menu:

                                        @Unoptanio
                                        https://forum.netgate.com/topic/198536/upgrading-from-25.07-to-25.07.1-causes-a-fatal-trap-12-on-boot.

                                        Press 3 on boot menu and type

                                        staging_slop 268435456
                                        boot -v
                                        

                                        After it boots, add

                                        exec="staging_slop 268435456"
                                        

                                        Into loader.conf.local

                                        It might also be the case that this problem doesn’t affect you at all and you won’t have any issues with booting.

                                        WB3FFV
                                        less than a minute ago

                                        @w0w So what does this change do, if I may ask? Also is there any harm if it's not needed?

                                        I guess the million dollar question is, has anyone with an HPE server tried this yet?

                                        -Howard

                                        M 1 Reply Last reply Reply Quote 0
                                        • stephenw10S Online
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          It moves the RAM space used for staging at boot. If the BIOS is using some space for something it hasn't told the kernel about via ACPI tables a conflict can prevent boot like this.

                                          WB3FFVW 2 Replies Last reply Reply Quote 1
                                          • M Offline
                                            malindsay @WB3FFV
                                            last edited by

                                            @WB3FFV, I have not tried to reinstall 25.07 with the instructions given

                                            1 Reply Last reply Reply Quote 0
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